Salesforce.com Patents

Salesforce.com Inc. provides enterprise cloud computing solutions in the areas of sales force automation, customer service and support, community building, marketing automation and analytics.

Salesforce.com Patents by Type

  • Publication number: 20170212924
    Abstract: An update platform may update selectable objects with content from selectable data sources based on selectable trigger events. The update platform may generate rules that associate the different selected objects with the different selected trigger events and different selected data sources. The update platform may monitor the trigger events identified in the rules and then update the objects with information from the data sources identified in the rules. The update platform may provide perpetual real-time updates in response to detected object changes. The update platform also may assign filters to the objects that update records with selectable characteristics. The update platform also may assign different priories to the data sources so objects are updated with more relevant information.
    Type: Application
    Filed: January 21, 2016
    Publication date: July 27, 2017
    Applicant: salesforce.com, inc.
    Inventors: Latesh SEMLANI, Ankit MODI, Marc Joseph DELURGIO, Atul SINGH
  • Patent number: 9715879
    Abstract: Disclosed are methods, apparatus, systems, and computer-readable storage media for selectively interacting with a server to build a local dictation database for speech recognition at a device. In some implementations, a computing device receives an audio sample. The computing device may determine that the received audio sample does not match any of one or more existing audio samples stored in the local dictation database of the computing device. The received audio sample may be transmitted to a remote server for detection of one or more words indicated by the received audio sample. The computing device may receive data identifying the one or more words, and update the local dictation database to store the received audio sample in association with the one or more words.
    Type: Grant
    Filed: July 2, 2013
    Date of Patent: July 25, 2017
    Assignee: salesforce.com, inc.
    Inventor: Minzhi Hu
  • Patent number: 9715555
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for user registration with a multi-tenant on-demand database system. These mechanisms and methods for user registration with a multi-tenant on-demand database system can provide user registration of the multi-tenant on-demand database system which takes into consideration a registration of an associated tenant of the multi-tenant on-demand database system. The ability to consider a tenant's registration with the multi-tenant on-demand database system when registering a user with the multi-tenant on-demand database system can improve the management of permissions associated with of the multi-tenant on-demand database system.
    Type: Grant
    Filed: February 28, 2011
    Date of Patent: July 25, 2017
    Assignee: salesforce.com, inc.
    Inventors: Kedar Doshi, Adi Kuruganti, Chaitanya Bhatt, Jayaprakash Pasala, Sanjaya Lai
  • Patent number: 9716656
    Abstract: In accordance with disclosed embodiments, there are provided methods, systems, and apparatuses for implementing a slipstream bandwidth management algorithm including, for example, means for executing an application a computing device, in which the application is to communicate with a remote computing device over a public Internet; means for approximating outgoing bandwidth for communications from the computing device to the remote computing device; means for approximating incoming bandwidth for communications received at the computing device from the remote computing device; means for allocating multiple simultaneous Transmission Control Protocol (TCP) connections in support of the application based at least in part on the approximated outgoing bandwidth and based further on the approximated incoming bandwidth; and means for iteratively adjusting bandwidth communicated for the application between the computing device and the remote computing device based at least in part on latency between the computing devic
    Type: Grant
    Filed: February 29, 2016
    Date of Patent: July 25, 2017
    Assignee: salesforce.com, inc.
    Inventor: Barry Spencer
  • Patent number: 9716730
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for sharing content via links. These mechanisms and methods for sharing content via links can enable customizable features associated with the operations related to those links. These features may include generating customized reports on usage of the links, and/or exposing one or more application programming interfaces (APIs) enabling applications to access the links and/or logic associated with operations related to those links.
    Type: Grant
    Filed: December 19, 2014
    Date of Patent: July 25, 2017
    Assignee: salesforce.com, inc.
    Inventors: Niel Crawford Esary, Durgesh Singh, Miko A. Bose, Robert J. Snell, Valliappan Annamalai Natarajan, Matthew Hagenian, Bruno Darrigrand
  • Publication number: 20170206362
    Abstract: An encryption platform may identify language characters in database fields and determine which of multiple encoding schemes more efficiently encodes the language characters. The encryption platform may use the selected encoding scheme to encode plaintext into a byte array and then encrypt the byte array into ciphertext. The encryption platform may assign encoding flags to the ciphertext identifying the encoding scheme used for encoding the plaintext. The encryption platform then may use the encoding flag to determine which encoding schemes to use for decoding the data back into plaintext. Using the different encoding schemes allows encrypted data to fit better into database storage structures. The encryption platform also may enable users to select different fields for different selectable objects for encoding and encrypting.
    Type: Application
    Filed: March 25, 2016
    Publication date: July 20, 2017
    Applicant: salesforce.com, inc.
    Inventor: Patrick CALAHAN
  • Publication number: 20170206613
    Abstract: The technology disclosed describes systems and methods for generating and utilizing flexible follow semantics for business objects in an enterprise social network—efficiently optimizing the follow semantics for the business objects using follow-models designed to optimize feeds for relevance and usefulness, in a multi-tenant environment. The technology disclosed further relates to managing digital data for a plurality of tenants to software instances, each tenant of the plurality of tenants comprising a group of users who share a common access with a specific set of privileges to a software instance of at least one application. The technology discloses systems and methods for flexible follow semantics for business objects in a large, distributed service center operation.
    Type: Application
    Filed: January 19, 2016
    Publication date: July 20, 2017
    Applicant: salesforce.com, inc.
    Inventor: Gary HOREN
  • Patent number: 9710127
    Abstract: Disclosed are examples of systems, apparatus, methods and computer program products for providing user-customizable permissions governing user access to computing resources in a computing system. For example, a database storing data objects identifying permissions of users, sets of the permissions, and users can be maintained. One or more fields can be displayed on a display of a user device. The one or more fields can be configured to receive input to perform one or more operations. Input can be received from a user via the user interface on the display of the user device. One or more operations can be performed. The database can be updated such that the data objects identify a custom permission or a permission set to which a custom permission has been assigned.
    Type: Grant
    Filed: December 3, 2014
    Date of Patent: July 18, 2017
    Assignee: salesforce.com, inc.
    Inventors: Adam Torman, John Arlan Brock, Anjesh Dubey, Jimmy Hua, Aris Chang, Bharath Kumar Pareek, Sukrutha Raman Bhadouria, Belinda Wong
  • Patent number: 9710468
    Abstract: A topic profile may be generated based on several words/phrases. The topic profile may include social media content items such as a social media post from a variety of social media sources. The topic profile may be presented to a user via a user interface that displays the one or more included/excluded words/phrases that may form the basis of a query for the topic profile. The user interface may display one or more representative social media content items and/or a word cloud of words/phrases related to the query. A user may select one or more words/phrases in the word cloud and/or one or more social media content items to be included in and//or excluded from the topic profile. The implementations disclosed herein may allow rapid filtering of a potentially large group of content items from potentially disparate social media sources.
    Type: Grant
    Filed: September 4, 2014
    Date of Patent: July 18, 2017
    Assignee: SALESFORCE.COM, INC.
    Inventors: Christopher John Nicholls, Christopher Shawn Collings
  • Patent number: 9712572
    Abstract: In accordance with disclosed embodiments, there are provided methods, systems, and apparatuses for implementing a streaming platform IO pump and regulator including, for example, means for executing an application at the computing device; requesting data for the application from a second computing device communicably interfaced with the first computing device via a public Internet; calculating an estimated arrival time for the data to be returned from the second computing device; determining the data fails to arrive within the estimated arrival time calculated; initiating a new connection to the second computing device; and re-sending the request for the data for the application to the second computing device via the new connection. Other related embodiments are disclosed.
    Type: Grant
    Filed: November 10, 2015
    Date of Patent: July 18, 2017
    Assignee: salesforce.com, inc.
    Inventors: Barry Spencer, Jeremy Egenberger
  • Patent number: 9710637
    Abstract: Systems and methods for testing to tell computers and humans apart and generating said tests are described. An interface is generated that includes a challenge and a response. The challenge includes a plurality of challenge characters in a challenge region. The response includes a plurality of response characters that includes the plurality of challenge characters drawn in a response region. The drawing the response characters includes drawing a first response character, calculating a second set of coordinates for a second response character, and drawing the second response character. After all of the response characters have been drawn, locations of each of the challenge characters within the response are identified, and a maximum allowed distance is calculated based on the identified locations of the challenge characters within the response.
    Type: Grant
    Filed: August 28, 2015
    Date of Patent: July 18, 2017
    Assignee: SALESFORCE.COM, INC.
    Inventor: Gursev Singh Kalra
  • Patent number: 9713004
    Abstract: A system stores first information, provided by a first user input via a mobile operating system, which enables access to a first restricted access website. The system stores a first screenshot and first data associated with the first restricted access website in response to a first user request, via the mobile operating system, to switch to a second restricted access website. The system stores second information, provided by a second user input via the mobile operating system, which enables access to the second restricted access website. The system stores a second screenshot and second data associated with the second restricted access website in response to a second user input, via the mobile operating system, to switch to the first restricted access website. The system outputs the first screenshot supported by the first data. The system enables access to the first restricted access website based on the stored first information.
    Type: Grant
    Filed: November 17, 2016
    Date of Patent: July 18, 2017
    Assignee: SALESFORCE.COM, INC.
    Inventor: Jean Elie Bovet
  • Patent number: 9710638
    Abstract: Systems and methods for testing to tell computers and humans apart and generating said tests are described. An interface is generated that includes a challenge and a response is provided, and a plurality of user selections of locations in the interface are received. A server compares the x coordinate and the y coordinate of each user selection with x and y coordinates for a subset of the plurality of characters in the response to obtain a distance value for each user selection. The server then sums the distance values for each user selection to obtain a total distance value. The server subsequently compares the total distance to a predetermined threshold, the server validating the user response when the total distance is less than the predetermined threshold, the validating causing access to be provided to web content specified in the user request.
    Type: Grant
    Filed: August 28, 2015
    Date of Patent: July 18, 2017
    Assignee: SALESFORCE.COM, INC.
    Inventor: Gursev Singh Kalra
  • Patent number: 9703815
    Abstract: Disclosed are methods, apparatus, systems, and computer readable storage media for providing a reference to a content object in a user interface using an on-demand database service. A computing device can receive data regarding identification of a content object, where the content object is stored in a data repository external to the on-demand database service. The data regarding the content object can be stored in a persistent object in a database of the on-demand database service. A reference can be provided representing the persistent object to a display device operable to display the reference in a user interface when the display device accesses the on-demand database service. One or more graphical representations can be exposed regarding the content object for display in the user interface by the display device, where the exposed graphical representations depend at least in part on the data repository.
    Type: Grant
    Filed: November 18, 2013
    Date of Patent: July 11, 2017
    Assignee: salesforce.com, inc.
    Inventors: David Goldbrenner, Robert J. Snell, James Johnson
  • Patent number: 9703980
    Abstract: A method and system are provided that may centralize the management of applications that access the data of social networks via API calls. A central service may generate tokens at a generation rate that permit an application to access an API. The tokens may be distributed to queues associated with certain content types. The relative distribution of tokens to each queue may be determined by rules. A queue may release tokens to applications that function to access the content type associated with the queue. The token generation rate and rules may be selected to prevent violation of the rate limits for the API.
    Type: Grant
    Filed: July 15, 2016
    Date of Patent: July 11, 2017
    Assignee: SALESFORCE.COM, INC.
    Inventors: Michael Gordon Luff, Kang Li, Stuart Douglas McClune
  • Patent number: 9703799
    Abstract: In a method, system, and computer-readable medium having instructions for sharing information between tenants of a multi-tenant database, information is received on a connection between a first tenant of a multi-tenant database and a second tenant and the connection has information on a scope of data from the first tenant shared with the second tenant, data is allowed for a record of the first tenant to be accessible to the second tenant in accordance with the connection, information is received on a file related to the record of the first tenant, and data is allowed from the file to be accessible to the second tenant in accordance with the connection.
    Type: Grant
    Filed: March 21, 2016
    Date of Patent: July 11, 2017
    Assignee: salesforce.com, inc.
    Inventors: Aditya S. Kuruganti, Simon Z. Fell, Jayaprakash Pasala, Samatha Sanikommu, Kedar Doshi, Sanjaya Lai
  • Patent number: 9703826
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for providing in-line scheduling in an on-demand service in a database system. These mechanisms and methods for providing in-line scheduling can enable embodiments to provide a multi-tenant database that stores client scheduling information, client customer contact information, and enables drag and drop event scheduling. In a multi-tenant database, a system for managing client customer contact information and event scheduling is established, which may be useful for a tenant that is a salesperson or that employs salespersons. The multi-tenant database may include a combined view application that provides for the simultaneous display of a calendar view and list view of contact information. The multi-tenant database may further include drag and drop functionality, allowing list view information to be dragged and dropped onto the calendar view for event scheduling.
    Type: Grant
    Filed: March 18, 2014
    Date of Patent: July 11, 2017
    Assignee: Salesforce.com, Inc.
    Inventors: Rowland W. Yerkes, Ian Price Swinson
  • Publication number: 20170192828
    Abstract: A messaging system implements messaging among application servers and databases, utilizing other servers that implement messaging brokers. A large flood of incoming messages can bring down messaging brokers by overflowing the message queues, negatively impacting performance of the overall system. This disclosure in some embodiments detects and identifies “flooders” in a timely manner and isolates their message traffic to dedicated queues to avoid impacting other system users. Subsequently, a preferred system de-allocates the queues and returns the messaging system to normal operation when flooding conditions subside, and “sweeps” up any remaining orphan messages.
    Type: Application
    Filed: March 22, 2017
    Publication date: July 6, 2017
    Applicant: salesforce.com, inc.
    Inventors: Hui Lam KWONG, Xiaodan WANG, Vipul MODANI, John B. BUISSON
  • Patent number: 9697377
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for conditionally allowing an application of an entity access to data of another entity in an on-demand database service. These mechanisms and methods for conditionally allowing an application of an entity access to data of another entity in an on-demand database service can enable embodiments to limit such access to the data, as desired. Furthermore, embodiments of such mechanisms and methods may provide additional security when sharing data among different subscribers to an on-demand database service.
    Type: Grant
    Filed: February 18, 2016
    Date of Patent: July 4, 2017
    Assignee: salesforce.com, inc.
    Inventors: Alexis Viripaeff, Vinod Mehra, Alex Warshavsky, Nate Horne, Peter J. Dapkus
  • Patent number: 9697287
    Abstract: A computer-implemented method is presented herein. The method obtains a first content item from an online source, and then generates a characterizing signature of the first content item. The method continues by finding a previously-saved instance of the characterizing signature and retrieving data associated with a second content item (the second content item is characterized by the characterizing signature). The method continues by analyzing the data associated with the second content item, corresponding data associated with the first content item, and decision criteria. Thereafter, either the first content item or the second content item is identified as an original content item, based on the analyzing. The other content item can be flagged as an aggregated content item.
    Type: Grant
    Filed: October 9, 2015
    Date of Patent: July 4, 2017
    Assignee: salesforce.com, inc.
    Inventor: Dai Duong Doan
  • Patent number: 9690822
    Abstract: In one embodiment, a computer-implemented method executable by a server system to validate metadata of an application is provided. The method includes: receiving a custom metametadata object having a definition that specifies a format of metadata of an object, and having validation rules that specify a use of the custom metametadata object; generating a metadata record using the custom metametadata object; building an application using the metadata record; and validating the metadata record based on the validation rules of the metametadata object.
    Type: Grant
    Filed: May 8, 2013
    Date of Patent: June 27, 2017
    Assignee: salesforce.com, inc.
    Inventor: Avrom Roy-Faderman
  • Patent number: 9692722
    Abstract: Disclosed are systems, apparatus, and methods for integrating an information feed. In various implementations, an identity of a user may be determined based on authentication information, where the authentication information identifies a user profile. In some implementations, profile information is identified based on the determined identity, where the profile information identifies one or more entities tracked using one or more information feeds associated with the user profile, and where the one or more information feeds comprises one or more feed items stored in a database system. In various implementations, the identified profile information is associated with a user account provided by a network communications application.
    Type: Grant
    Filed: May 1, 2015
    Date of Patent: June 27, 2017
    Assignee: salesforce.com, inc.
    Inventors: Anant Kumar Verma, Michael Brendan Tierney, Krzysztof Sebastian Oblucki, Blake Whitlow Markham
  • Patent number: 9691041
    Abstract: Disclosed are methods, apparatus, systems, and computer readable storage media for providing access to a private resource in an enterprise social networking system. One or more servers may receive a request for access to a private resource to be granted to a user from a publisher. The publisher may be configured to publish a message as a feed item to one or more feeds, where the message includes a user identification identifying the user. The user does not have access to the private resource. The feed item may be provided to display in the one or more feeds. Access may be granted to the user via the one or more feeds. In some implementations, access may be granted in response to a user input from the feed item associated with a moderator or owner, the moderator or owner having a privilege to control user access to the private resource.
    Type: Grant
    Filed: August 31, 2016
    Date of Patent: June 27, 2017
    Assignee: salesforce.com, inc.
    Inventor: Yanik Grignon
  • Patent number: 9692851
    Abstract: Disclosed are methods, apparatus, systems, and computer readable storage media for maintaining anonymity in an online social network. In some implementations, a user can be designated a ghost user with respect to an entity in the online social network. One or more invisibility levels can be determined for the ghost user. Data indicating content to display in accordance with one or more invisibility levels can be generated and provided to a display device configured to display a presentation of the social network feed associated with the entity in a user interface associated with a second user. Also disclosed are methods, apparatus, systems, and computer readable storage media for designating a proxy in an online social network. In some implementations, a first user can be designated as a proxy user of a second user in an online social network with respect to one or more entities within the online social network.
    Type: Grant
    Filed: December 18, 2015
    Date of Patent: June 27, 2017
    Assignee: salesforce.com, inc.
    Inventors: Zachary J. Dunn, Joseph M. Olsen
  • Patent number: 9690815
    Abstract: Disclosed herein are systems and methods for implementing data upload, processing, and predictive query API exposure including means for receiving a dataset in a tabular form, the dataset having a plurality of rows and a plurality of columns; processing the dataset to generate indices representing probabilistic relationships between the rows and the columns of the dataset; storing the indices in a database; exposing an Application Programming Interface (API) to query the indices in the database; receiving a request for a predictive query or a latent structure query against the indices in the database; querying the database for a prediction based on the request via the API; and returning the prediction responsive to the request. Other related embodiments are further disclosed.
    Type: Grant
    Filed: June 13, 2016
    Date of Patent: June 27, 2017
    Assignee: salesforce.com, inc.
    Inventors: Beau David Cronin, Cap Christian Petschulat, Eric Michael Jonas
  • Patent number: 9690808
    Abstract: A database program includes loose triggers that are not coupled to specific entities at the time the database program is compiled. The database program provides a user interface that allows a user to couple selected entities to the loose triggers or decouple selected entities from loose triggers. The database program validates the entities that are selected by the user for coupling or decoupling and stores the coupled entities as part of the loose trigger definitions in a loose trigger metadata database.
    Type: Grant
    Filed: November 4, 2011
    Date of Patent: June 27, 2017
    Assignee: salesforce.com, inc.
    Inventors: Avrom Irwin Roy-Faderman, Billy Ma
  • Publication number: 20170180410
    Abstract: An automated software vulnerability scanning and notification system and method provide an automated detection and notification regarding a software vulnerability. The operation of the system and the method includes obtaining software vulnerability information, periodically scanning a web application and a corresponding web server associated with an operator, and evaluating the periodic scans relative to the software vulnerability information to detect software vulnerabilities. Upon detection of a software vulnerability, a notification message is provided automatically to the operator regarding the software vulnerability.
    Type: Application
    Filed: February 27, 2017
    Publication date: June 22, 2017
    Applicant: salesforce.com, inc.
    Inventors: Timothy BACH, James Dolph
  • Publication number: 20170180475
    Abstract: Methods and systems are provided for synchronizing and sharing data objects. The method includes configuring a set of permissions, within a collaboration site, to define a sharing configuration to allow sharing of a set of data objects between a group of computing devices comprising a first computing device and second computing devices; updating a data object at the first computing device; receiving an updated data object at the collaboration site from a sync client of the first computing device in response to saving the updated data object; automatically synchronizing the updated data object at the collaboration site; and automatically pushing the updated data object from the collaboration site to the second computing devices to share the updated data object in accordance with the sharing configuration.
    Type: Application
    Filed: March 6, 2017
    Publication date: June 22, 2017
    Applicant: salesforce.com, inc.
    Inventors: Michael Micucci, Ronald Fischer
  • Publication number: 20170177326
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for creating, exporting, viewing and testing, and importing custom applications in a multitenant database environment. These mechanisms and methods can enable embodiments to provide a vehicle for sharing applications across organizational boundaries. The ability to share applications across organizational boundaries can enable tenants in a multi-tenant database system, for example, to easily and efficiently import and export, and thus share, applications with other tenants in the multi-tenant environment.
    Type: Application
    Filed: March 8, 2017
    Publication date: June 22, 2017
    Applicant: salesforce.com, inc.
    Inventors: David Brooks, Lewis Wiley Tucker, Benji Jasik, Timothy Mason, Eric David Bezar, Simon Wong, Douglas Chasman, Tien Tzuo, Scott Hansma, Adam Gross, Steven Tamm
  • Publication number: 20170177382
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for receiving a command to define at least one mobilized object that implements a view for at least one mobile device of data retrieved from an on-demand service. These mechanisms and methods further include generating the mobilized object including the at least one instruction for defining the view for the at least one mobile device, and pushing the mobilized object to the at least one mobile device.
    Type: Application
    Filed: January 26, 2017
    Publication date: June 22, 2017
    Applicant: salesforce.com, inc.
    Inventors: Erik FORSBERG, Bagrat MAZYAN, Jason SCHROEDER, Deepak KOTHULE
  • Patent number: 9684570
    Abstract: In accordance with disclosed embodiments, there are provided methods, systems, and apparatuses for fixing logical or physical corruption in databases using immutable LSM trees including, for example, means for storing records in a LSM database at the host organization; processing transactions to the LSM database by writing the transactions into immutable extents for subsequent merge into the LSM database; recording a history of the transactions in a log; identifying corruption in at least one of the records of the LSM database represented within the immutable extents prior to merge of the immutable extents to the LSM database; and correcting the identified corruption to the at least one of the records of the LSM database based at least in part on the recorded history of the transactions in the log during live operation of the LSM database. Other related embodiments are disclosed.
    Type: Grant
    Filed: December 19, 2013
    Date of Patent: June 20, 2017
    Assignee: salesforce.com, inc.
    Inventor: Mark Wilding
  • Patent number: 9686348
    Abstract: The technology disclosed relates to identifying connection maps between entities (persons and organizations) and generating so-called connection stories between them based on the connection maps. The connection stories are graphic and visual representations of the connection paths that present to entities topological and chronological aspects of their relationships with other entities.
    Type: Grant
    Filed: October 28, 2014
    Date of Patent: June 20, 2017
    Assignee: salesforce.com, inc.
    Inventors: Alon Talmor, Elad Tsur, Amir Cohen, Yaniv Zecharya, Ran Etzion
  • Publication number: 20170168880
    Abstract: Computer-implemented methods and systems are provided for writing events to a data store. An application server generates events, the data store that stores the events, and a temporary events file storage system (TEFSS) temporarily stores groups of events as events files. When events are unable to be written directly to the data store, an indirect events writer is invoked that includes event capture threads each being configured to generate a particular events file, and write it to the TEFSS. Each events file includes a plurality of events flushed from an in-memory buffer service. An events file uploader service reads the events file(s) from the TEFSS, and then writes the events from each of the events files to the data store.
    Type: Application
    Filed: February 27, 2017
    Publication date: June 15, 2017
    Applicant: salesforce.com, inc.
    Inventors: Aakash Pradeep, Adam Torman, Alex Warshavsky, Samarpan Jain
  • Publication number: 20170169060
    Abstract: A system and method for providing features in a database system. In one embodiment, a method includes receiving, from a user, a request for a feature, where the feature is a functionality of the database system. The method further includes upgrading the database system, where the upgrading includes one or more provisioning steps that are based on the request from the user.
    Type: Application
    Filed: November 23, 2016
    Publication date: June 15, 2017
    Applicant: salesforce.com, inc.
    Inventor: Neeraj AHUJA
  • Patent number: 9678935
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for facilitating dynamic cross-block joining of reports in an on-demand services environment in a multi-tenant environment according to one embodiment. In one embodiment and by way of example, a method includes receiving, at a server computing device, a joining request to merge a plurality of reports into a joined report, each of the plurality of reports having data including customer relationship management (CRM) data, where the request is placed at a client computing device, and merging the plurality of report into the joined report. The joined report comprises a single report representing the merged plurality of reports. The method may further include facilitating access, via a user interface at the client computing device, to the plurality of reports represented as the joined report.
    Type: Grant
    Filed: June 20, 2013
    Date of Patent: June 13, 2017
    Assignee: salesforce.com, Inc.
    Inventors: Jeremiah Lu, Thomas Tobin, Zuye Zheng, Venkata Vepa, Vladislav Eroshin, Daphne Annina Kao, Siddhi Mehta, Arunkumaran Varadharajan
  • Patent number: 9680836
    Abstract: This disclosure relates to a system and related operating methods. A computer-implemented server device receives a request from a device that includes an identifier proposed for a potential account holder. The computer-implemented server device determines whether the identifier is available for use with a new account, and communicates a response to the device that indicates whether the identifier is available for use with the new account. The response is presented at the device and includes an image that contains a visually obfuscated representation of an alphanumeric message that indicates either a success or a failure.
    Type: Grant
    Filed: May 9, 2016
    Date of Patent: June 13, 2017
    Assignee: salesforce.com, inc.
    Inventor: Gareth D. White
  • Publication number: 20170161515
    Abstract: A predicate-based row level security system is used when workers build or split an analytical data store. According to one implementation, predicate-based means that security requirements of source transactional systems can be used as predicates to a rule base that generates one or more security tokens, which are associated with each row as attributes of a dimension. Similarly, when an analytic data store is to be split, build job, user and session attributes can be used to generate complementary security tokens that are compared to security tokens of selected rows. Efficient indexing of a security tokens dimension makes it efficient to qualify row retrieval based on security criteria.
    Type: Application
    Filed: February 22, 2017
    Publication date: June 8, 2017
    Applicant: salesforce.com, inc.
    Inventors: Donovan A. Schneider, Daniel C. Silver, Fred Im, Vijayasarathy Chakravarthy
  • Publication number: 20170163663
    Abstract: A system detects a security attack through a network-based application. The system receives a runtime request for invocation of a function and dynamically determines if the request for invocation of the function is associated with a cross-site scripting attack. In response to determine the function is associated with a cross-site scripting attack, the system stores information associated with the request, which is used for determining if the request is a legitimate request or a cross-site scripting attack.
    Type: Application
    Filed: December 2, 2015
    Publication date: June 8, 2017
    Applicant: salesforce.com, inc.
    Inventors: Amalkrishnan Chemmany Gopalakrishnan, Angel Prado, Sun Hwan Kim, Omkar Ramesh Kulkarni, Harsimranjit Singh Chabbewal
  • Patent number: 9672575
    Abstract: Disclosed are methods, apparatus, systems, and computer readable storage media for capturing information regarding an interaction to a database. A client device receives an indication of an interaction with the client device that satisfies a user-defined trigger. A user interface is provided to the client device having input controls capable of receiving one or more information items. The one or more information items include values for a first data field regarding a user-selected expression and a second data field regarding at least one entity associated with the interaction. The one or more information items may generate a custom object that is stored in a database of the on-demand database service. A profile object for the at least one entity may be generated based on an aggregation of the stored one or more items with attributes of the at least one entity.
    Type: Grant
    Filed: April 2, 2014
    Date of Patent: June 6, 2017
    Assignee: salesforce.com, inc.
    Inventors: Venk Chandran, Irwin Liu, Ashwin Kashyap, Jung Yeon Yoon
  • Patent number: 9672379
    Abstract: Techniques described herein can be implemented as one or a combination of methods, systems or processor executed code to form embodiments capable of improved protection of data or other computing resources based at least in part upon limiting access to a select number of delegates. Limited access to cloud data based on customer selected or other criterion, reducing the possibility of security exposures and/or improving privacy is provided for.
    Type: Grant
    Filed: May 24, 2016
    Date of Patent: June 6, 2017
    Assignee: salesforce.com, inc.
    Inventor: Prasad Peddada
  • Patent number: 9674226
    Abstract: Examples of methods, apparatus, and computer program products are disclosed for facilitating access to one or more services in a network environment. At a host, a request is received from a client machine in communication with the host over a network. An asynchronous service description file indicates one or more asynchronous communication techniques configured to be performed to access or communicate with a service over the network. The asynchronous service description file is a conversion of a synchronous service description file indicating one or more synchronous communication techniques for accessing or communicating with a synchronous service. The asynchronous service description file is provided to the client machine.
    Type: Grant
    Filed: April 14, 2015
    Date of Patent: June 6, 2017
    Assignee: salesforce.com, inc.
    Inventors: Taras Shkvarchuk, Alexander Lerner, Thomas Nabiel Boulos
  • Publication number: 20170154048
    Abstract: Disclosed are methods, apparatus, systems, and computer-readable storage media for recommending an event to a user. In some implementations, one or more servers receive information identifying a plurality of events. The one or more servers store data of the plurality of events in a first one or more data tables having an action field, an item field, and a user field, and analyze the data of the first one or more data tables to generate one or more pairs, each pair including information identifying a set of events and a target event. The one or more servers may calculate a similarity score for each of the one or more pairs and store the respective similarity score in a second one or more data table having a set field, a target event field, and a similarity score field.
    Type: Application
    Filed: February 1, 2017
    Publication date: June 1, 2017
    Applicant: salesforce.com, inc.
    Inventors: Joel PALMERT, Xiao MENG
  • Publication number: 20170154123
    Abstract: In one embodiment, a computer-implemented method executable by a computer to process metadata of a data source is provided. The method includes: processing, by a processor of the computer, the metadata to determine a graph of nodes and edges; converting, by the processor of the computer, the graph from a cyclic graph to an acyclic graph; converting, by the processor of the computer, the acyclic graph to a listing; performing, by the processor of the computer, a topological sort on the listing; and generating a report that includes the sorted listing.
    Type: Application
    Filed: November 30, 2015
    Publication date: June 1, 2017
    Applicant: salesforce.com, inc.
    Inventors: Kirill Yurchenko, James Arthur Farley
  • Publication number: 20170153882
    Abstract: The technology disclosed relates to thwarting attempts in between software releases to take advantage of security holes in web applications. A virtual patch is a data object comprising an identifier that indicates a relevant local context for the patch and may be created while the application is running. One or more conditions included in the patch are evaluated using data from a service request or from the local context. A patch directive specifies an action to perform when the one or more conditions are satisfied. A virtual patch may be applied to the running application without requiring replacing the application code. Responsive to a request for a web service, a web application may execute code in multiple distinct local contexts such as session management, authorization, and application-specific business logic. The code for each local context may independently retrieve a set of virtual patches relevant to its particular local context.
    Type: Application
    Filed: December 1, 2015
    Publication date: June 1, 2017
    Applicant: salesforce.com, inc.
    Inventor: Amalkrishnan Chemmany Gopalakrishnan
  • Patent number: 9667712
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for facilitating spin mode-based dynamic updating of application servers in an on-demand services environment. In one embodiment and by way of example, a method includes upgrading a first set of application servers of a plurality of application servers at one or more computing devices, holding a first set of requests received at the first set of application servers from being processed while the first set of application servers is being upgraded, and upgrading a second set of application servers of the plurality of application servers upon completion of the first set of application servers. The method may further include holding a second set of requests received at the second set of application servers from being processed while the second set of application servers is being upgraded, and resuming processing of the first set of requests at the upgraded first set of application servers.
    Type: Grant
    Filed: January 15, 2016
    Date of Patent: May 30, 2017
    Assignee: salesforce.com, Inc.
    Inventors: Karthik Rajan, Pallav Kothari, Scott Hansma
  • Patent number: 9665261
    Abstract: Disclosed are examples of systems, apparatus, methods and computer program products for providing a user interface customizable to define state transitions of panes in a bounding window. For example, a bounding window including one or more resizable panes is displayed in a user interface on a display device. Breakpoints situated at respective spatial positions in the bounding window are graphically represented in the user interface. Each breakpoint defines a transition of a pane from one state to another when the pane is resized to traverse the breakpoint. The spatial position of one or more of the breakpoints can be updated in accordance with a request indicating user customization of breakpoints.
    Type: Grant
    Filed: August 26, 2014
    Date of Patent: May 30, 2017
    Assignee: salesforce.com, inc.
    Inventors: Benjamin Snyder, Michael Wang
  • Patent number: D788144
    Type: Grant
    Filed: March 25, 2016
    Date of Patent: May 30, 2017
    Assignee: salesforce.com, inc.
    Inventor: Yuseung Kim
  • Patent number: D788146
    Type: Grant
    Filed: June 8, 2016
    Date of Patent: May 30, 2017
    Assignee: salesforce.com, inc.
    Inventor: Yuseung Kim
  • Patent number: D790573
    Type: Grant
    Filed: April 29, 2016
    Date of Patent: June 27, 2017
    Assignee: salesforce.com, inc.
    Inventors: Yuseung Kim, Anwesha Samanta
  • Patent number: D792425
    Type: Grant
    Filed: December 22, 2015
    Date of Patent: July 18, 2017
    Assignee: salesforce.com, inc.
    Inventors: Arthur Ping-Tak Che, Arjun Vora, Meir Amiel, Pratima Arora, Blake Markham, Robin Grochol, Tatyana Mamut, William Moxley, Craig Villamor