Abstract: The present invention is directed towards systems and methods for using community annotations to content items as anchortext for search and index purposes. The method according to one embodiment comprises generating one or more items of personalized information by a user for storage in a user profile, the one or more items of personalized information associated with one or more content items, the one or more content items and the one or more items of personalized information comprising one or more words. One or more items of personalized information is selected from a given user profile. The method further comprises indexing the one or more words in the one or more content items and the one or more words in the selected personalized information into an index, identifying one or more content items responsive to on or more query words in a query of the index and returning the identified content items as a result set to the user.

Abstract: System and method for the determination of the relevance of a content item to a query through the use of a machine learned relevance function that incorporates click-through features of the content items. A method for selecting a relevance function to determine a relevance of a query-content item pair comprises generating training set having one or more query-URL pairs labeled for relevance based on their click-through features. The labeled query-URL pairs are used to determine the relevance function by minimizing a loss function that accounts for click-through features of the content item. The computed relevance function is then applied to the click-through features of unlabeled content items to assign relevance scores thereto. An inverted click-through index of query-score pairs is formed and combined with the content index to improve relevance of search results.

Abstract: The present invention is directed towards systems and methods for identifying advertisements responsive to one or more historical queries generated by a given user. The method of the present invention comprises annotating a profile for a user with information associated with one or more historical queries generated by the user. The profile associated with the user is retrieved, the profile indicating one or more historical queries previously generated by the user. One or more advertisements are identified as responsive to a selected historical query maintained in the profile of the user. The one or more advertisements previously displayed to the user in response to the selected historical query are identified. The one or more advertisements identified as not previously displayed to the user are thereafter displayed.

Abstract: Toll-free calls are initiated using an alphanumeric call initiator (NAME) that is communicated to the network using a short message service (SMS), electronic mail message, a Worldwide Web interface or a voice connection to a voice recognition database. The NAME is translated to retrieve a directory number used to connect a calling party with the toll-free service subscriber. The directory number may be a toll-free number used to invoke incumbent translation services in the PSTN.

Abstract: The present invention is directed to systems and methods for searching content items indexed in real-time. The method according to one embodiment comprises generating an index of word location pairs that identifies the location of one or more words in one or more content items available on a network. One or more additional content items are received over the network. The received content items are stored in a stream search queue, the stream search queue operative to allow for a stream search of the one or more additional content items.

Abstract: A system and method for receiving a query and determining candidate alternate queries. A query may be parsed into concepts and then candidates for alternate terms may be determined for either the whole query or the determined concepts. Candidates are scored for their respective similarity to the original query. After scoring, at least one candidate is chosen and may be used as a possible alternate query choice for a user or used to serve bidded advertisements to the user.

Abstract: The present invention provides for a mobile device component used in a 4DHelp information distribution system. The mobile device enables a user to utilize the 4DHelp information distribution system in a wireless environment such that even if the user is physically isolated from self-help data or instructional materials, the user can still access useful 4DHelp information and receive significant benefits. The mobile device includes an input device for which the user can enter a user request, a transmitting device that transmits and retrieves 4DHelp data based upon the user's request, a receiver that accepts the 4DHelp data transmitted, and a processing device that provides a visual output display to the user and allows the user to adjust the 4DHelp visual output display.

Abstract: A method and apparatus using feedback obtained by user clicks and the position of the clicked images in the search result to determine user preferences for data that best satisfies particular queries. User click information is tracked to determine which images users click on for particular queries. This information is used to update and improve future query results. The described embodiment determines a user preference score for each image that is clicked for a given query. The placement of a clicked image in the search results is considered when computing the image/query score.

Abstract: The present invention is directed towards systems and methods for predicting a frequency with which an advertisement displayed in response to a query will be selected. The method of the present invention comprises receiving analytics data associated with a display of one or more advertisements in response to one or more queries. One or more features associated with the one or more advertisements displayed in response to the one or more queries are identified. One or more functions are generated for predicting a frequency with which a given advertisement displayed in response to a query will be selected using the analytics data and features associated with the one or more advertisements displayed in response to the one or more queries.

Abstract: A method is described for identifying related pages among a plurality of pages in a linked database such as the World Wide Web. An initial page is selected from the plurality of pages. Pages linked to the initial page are represented as a graph in a memory. The pages represented in the graph are scored on content, and a set of pages is selected, the selected set of pages having scores greater than a first predetermined threshold. The selected set of pages is scored on connectivity, and a subset of the set of pages that have scores greater than a second predetermined threshold are selected as related pages.

Abstract: Support vector machines (SVMs), though accurate, are not preferred in applications requiring great classification speed, due to the number of support vectors being large. To overcome this problem a primal system and method with the following properties has been devised: (1) it decouples the idea of basis functions from the concept of support vectors; (2) it greedily finds a set of kernel basis functions of a specified maximum size (dmax) to approximate the SVM primal cost function well; (3) it is efficient and roughly scales as O(ndmax2) where n is the number of training examples; and, (4) the number of basis functions it requires to achieve an accuracy close to the SVM accuracy is usually far less than the number of SVM support vectors.

Abstract: A method of analysing a Web page comprising the steps of analysing said Web page and identifying content issues; obtaining traffic data for said Web page; correlating said content issues with said traffic data; and producing a report on said correlated data.

Abstract: A system and method for providing at least one search result responsive to a search query with search query terms, includes parsing pages for a plurality of text and non-text indexable elements. The invention further includes assigning a location identifier to one or more of the plurality of elements that corresponds to a location of a given element in a given page from the set of pages and is a pointer to the location of the given element. The invention further includes storing the elements and the corresponding location identifier for the elements in a computer readable medium as records, receiving the search query to request a stored record, from a user across a networked connection, searching the plurality of records to determine elements that correspond to the search query. The invention further includes transmitting a text element and a non-text element, to the user across the networked connection.

Abstract: System and method for improving online search engine results. In one embodiment, a search system queries one or more servers of a destination site to obtain detailed and relevant information. In one embodiment, this query is in the form of an application programming interface call. Based on the content received in response to the aforementioned queries, a plurality of content pages may then be used to build one or more search databases against which user searches may be made during some future time period.

Abstract: Computer systems and methods allow users to annotate content items found in a corpus such as the World Wide Web. Annotations, which can include any descriptive and/or evaluative metadata related to a document, are collected from a user and stored in association with that user. Users are able to annotate and view their annotations for any document they encounter while interacting with the corpus, including hits returned in a search of the corpus. Users are also able to search their annotations or to limit searches to documents they have annotated. Metadata from annotations can also be aggregated across users and aggregated metadata applied in generating search results.

Abstract: A search system provides search results to searchers in response to search queries and the search results are ranked. The ranking is determined by an automated ranking process in combination with human editorial input. A search system might comprise a query server for receiving a current query, a corpus of documents to which the current query is applied, ranking data storage for storing information from an editorial session involving a human editor and a reviewed query at least similar to the current query, and a rank adjuster for generating a ranking of documents returned from the corpus responsive to the current query taking into account at least the information from the editorial session.

Abstract: Access control systems and methods regulate access to shared content items in a corpus using visibility tokens. A user provides other users with access to a content item by associating a content token with the content item and associating a matching user token with each user who is to be granted access. A user who attempts to access the content item succeeds only if that user has a user token matching the content token associated with the content item. User tokens can be propagated automatically from one user to another, e.g., based on trust relationships among the users. Content tokens can be indexed with content items so that when a user searches the corpus, a search engine can detect matches between user tokens and content tokens and filter the search results based on whether they are visible to the querying user.

Abstract: An affinity generation system according to the present invention analyzes a profiled user's authorship and document usage within an ‘intranet’ to create a set of affinities between documents and topical classifications used in a hierarchical content catalog. These affinities are weighted depending on the system usage and amount of collected evidence. Once a certain threshold has been reached, the threshold being fixed or dynamically set to achieve a desired policy, the affinities are published into the content catalog. The user looking for specific expertise can then search or browse the content catalog and find both documents and people with strong affinities to the selected content area.

Abstract: In certain implementations, a system and/or method is provided for providing search results in response to a search query. In this implementation a temporal profile of the search query is built from temporal data associated with documents retrieved in response to the search query. From features of the temporal profile it may determined whether the search query would benefit from relevance feedback from a user. If there is a determination that the search query will benefit from the relevance feedback, relevance feedback is sought from the user. Search results are provided based on the relevance feedback.