Patents Assigned to American TEL-A-Systems, Inc.
  • Patent number: 7831546
    Abstract: A method for providing data collection from a client at a data collection mechanism, the method includes collecting from a first client a first portion of data using a first data collection mechanism using at least a portion of a first script comprising one or more queries for information to the first client. The method also includes associating with a second client the first portion of data that was collected from the first client. The method further includes collecting from the second client a second portion of data using at least some of the first portion of data and a second script comprising one or more queries for information to the second client.
    Type: Grant
    Filed: December 20, 2007
    Date of Patent: November 9, 2010
    Assignee: American TEL-A-Systems, Inc.
    Inventors: Daniel R. Crapp, Paul L. Hansen, Raymond M. Jalbert, Wayne P. Waldner
  • Patent number: 7593962
    Abstract: A communication system that is capable of collecting information from one or more users of the communication system includes one or more data collection mechanisms that are operated by a first entity. The mechanisms operate to collect at least a portion of information from a user of a communication system on behalf of a second entity that is different than the first entity. The system also includes one or more memory modules that are coupled to the one or more data collection mechanisms and that are operable to store one or more records on behalf of the second entity. Each of the one or more records comprises information that is associated with a client of the second entity. At least one of the one or more records comprises at least a portion of the information collected from the user of the communication system. In one particular embodiment, the one or more records are controlled by the first entity.
    Type: Grant
    Filed: February 18, 2005
    Date of Patent: September 22, 2009
    Assignee: American Tel-A-Systems, Inc.
    Inventors: Kevin M. Beale, Thomas V. Curtin, Wayne P. Waldner, William J. Curtin, IV
  • Publication number: 20080097973
    Abstract: A method for providing data collection from a client at a data collection mechanism, the method includes collecting from a first client a first portion of data using a first data collection mechanism using at least a portion of a first script comprising one or more queries for information to the first client. The method also includes associating with a second client the first portion of data that was collected from the first client. The method further includes collecting from the second client a second portion of data using at least some of the first portion of data and a second script comprising one or more queries for information to the second client.
    Type: Application
    Filed: December 20, 2007
    Publication date: April 24, 2008
    Applicant: American TEL-A-Systems. Inc.
    Inventors: Daniel Crapp, Paul Hansen, Raymond Jalbert, Wayne Waldner
  • Patent number: 7359918
    Abstract: A method for providing data collection from a client at a data collection mechanism, the method includes collecting from a client a first portion of data at a first data collection mechanism using at least a portion of a first script comprising one or more queries for information to the client. The method also includes associating the client with a second data collection mechanism based at least in part on an event associated with the client's interaction with the first data collection mechanism. After associating the client with the second data collection mechanism, collecting from the client a second portion of data using a second script, wherein the second script comprises at least one query for information not yet presented to the client by the first script.
    Type: Grant
    Filed: September 26, 2003
    Date of Patent: April 15, 2008
    Assignee: American TEL-A-Systems, Inc.
    Inventors: Daniel R. Crapp, Paul L. Hansen, Raymond M. Jalbert, Wayne P. Waldner
  • Patent number: 6141413
    Abstract: A telephone number/Web page look-up apparatus may be implemented in a telephone answering apparatus (15) for answering telephone calls to telephone numbers for which telephone calls are being answered by the telephone answering apparatus.
    Type: Grant
    Filed: March 15, 1999
    Date of Patent: October 31, 2000
    Assignee: American Tel-A-System, Inc.
    Inventors: Wayne Waldner, John Morley
  • Patent number: 5924803
    Abstract: The invention is a system for encoding inputs and methods of operation thereof.
    Type: Grant
    Filed: March 25, 1998
    Date of Patent: July 20, 1999
    Assignee: American Tel-A-System , Inc.
    Inventors: William J. Curtin, IV, William J. Curtin, II, Charles W. Mortell
  • Patent number: 5521986
    Abstract: A data entry apparatus includes a mosaic display as a template for inputting characters, by a stylus or other device. The displayed mosaic includes a plurality of segments, each represented by a tile area of the template. Inputted characters are recognized based on first and second tile areas contacted by the stylus or otherwise selected by an operator. The two tile areas may be the same or different, and may be the initial and final areas of the input operation. To enable character input by no more than two operations, hinge tile areas are provided, each representing selection of a plurality of standard tile areas. The system further recognizes input characters in response to a single input stroke, based on the initial and final tile areas thereof and, when the stroke is imprecisely inputted, by reference to directional characteristics thereof.
    Type: Grant
    Filed: November 30, 1994
    Date of Patent: May 28, 1996
    Assignee: American Tel-A-Systems, Inc.
    Inventors: William J. Curtin, II, William J. Curtin, IV, Brian W. Torvik
  • Patent number: 5469491
    Abstract: A telephone answering system for providing textual messages and voice messages generated by telephone answering of telephones of persons having telephone calls answered by the system. A system memory stores textual and voice messages. A voice message recording system controls recording of voice messages of answered telephone calls of persons having telephone calls answered by the telephone answering system. A textual message recording system controls recording of textual messages provided by an operator who answers telephone calls made to persons having their telephones answered by the telephone answering system. A programmed computer program implements the voice message recording system and the textual message recording system by execution of a program.
    Type: Grant
    Filed: February 2, 1994
    Date of Patent: November 21, 1995
    Assignee: American Tel-A-Systems, Inc.
    Inventors: John F. Morley, Jr., Kent D. Anderson
  • Patent number: 5420852
    Abstract: A digital switching system connecting buses with incompatible protocols and a telephone answering system and private automatic branch exchange with integrated voice and textual message recording is disclosed. The digital switching system (10) in accordance with the invention permits a digital switching matrix (12) having an input bus and an output bus to connect information on the input bus selectively to information on the output bus in response to control signals applied to switches of the switching matrix. A plurality of information systems (18, 20 and 22) each having a different bus protocol are electrically connected to the input and output buses of the switching matrix to permit information transmitted on a conductor of any of the information buses to be received by another conductor of any of the information buses through the input bus, the switching matrix and the output bus. A host processor controls the plurality of information systems.
    Type: Grant
    Filed: June 11, 1992
    Date of Patent: May 30, 1995
    Assignee: American Tel-A-Systems, Inc.
    Inventors: Kent D. Anderson, Paul N. Henning, Raymond M. Jalbert, John F. Morley, Jr., Jacob P. Doornebos
  • Patent number: 5341368
    Abstract: A digital switching system (10) in accordance with the invention includes a digital switching matrix (12) having an input bus and output bus; a plurality of information systems (18, 20 and 22) with each information system having an information bus for transmitting and receiving information using a protocol which is different from a protocol used by the information bus of each of the other information systems with the information buses of the information systems being electrically connected to the input and output buses of the matrix to permit information transmitted on any of the information buses to be received by any of the information buses through the input bus, the switching matrix and the output bus; a host processor (34), for controlling the information systems with commands; and a control processor (16), for generating control signals controlling switching of switches of the digital switching matrix.
    Type: Grant
    Filed: May 5, 1992
    Date of Patent: August 23, 1994
    Assignee: American Tel-A-Systems, Inc.
    Inventors: Paul N. Henning, Kent D. Anderson
  • Patent number: 5113429
    Abstract: A telephone answering system for providing textual messages and voice messages generated by telephone answering of telephones of persons having telephone calls answered by the system. A system memory stores textual and voice messages. A voice message recording system controls recording of voice messages of answered telephone calls of persons having telephone calls answered by the telephone answering system. A textual message recording system controls recording of textual messages provided by an operator who answers telephone calls made to persons having their telephones answered by the telephone answering system. A programmed computer program implements the voice message recording system and the textual message recording system by execution of a program.
    Type: Grant
    Filed: February 23, 1990
    Date of Patent: May 12, 1992
    Assignee: American Tel-A-System, Inc.
    Inventors: John F. Morley, Jr., Kent D. Anderson
  • Patent number: 4916726
    Abstract: A telephone answering system for providing textual messages and voice messages generated by telephone answering of telephones of persons having telephone calls answered by the system. A system memory stores textural and voice messages. A voice message recording system controls recording of voice messages of answered telephone calls of persons having telephone calls answered by the telephone answering system. A textual message recording system controls recording of textual messages provided by an operator who answers telephone calls made to persons having their telephones answered by the telephone answering system. A programmed computer program implements the voice message recording system and the textual message recording system by execution of a program.
    Type: Grant
    Filed: September 29, 1988
    Date of Patent: April 10, 1990
    Assignee: American Tel-A-System, Inc.
    Inventors: John F. Morley, Jr., Kent D. Anderson