Patents Assigned to Creative Empowering Solutions, LLC
  • Method and apparatus for navigating an automated telephone system
    Patent number: 10542145
    Abstract: A system and method of navigating an automated telephone answering system (TAS) may include recording incoming and outgoing portions of a call with the TAS, separating the recording into a series of prompt-response segments, customizing at least one response, and storing the segments as a script for use in subsequent calls to the TAS.
    Type: Grant
    Filed: November 30, 2018
    Date of Patent: January 21, 2020
    Assignee: CREATIVE EMPOWERING SOLUTIONS, LLC
    Inventors: Susan Cheek, Shawn Storie
  • Method and apparatus for navigating an automated telephone system
    Patent number: 10178232
    Abstract: A system and method of navigating an automated telephone answering system (TAS) may include recording incoming and outgoing portions of a call with the TAS, separating the recording into a series of prompt-response segments, customizing at least one response, and storing the segments as a script for use in subsequent calls to the TAS.
    Type: Grant
    Filed: February 6, 2015
    Date of Patent: January 8, 2019
    Assignee: Creative Empowering Solutions, LLC
    Inventors: Susan Cheek, Shawn Storie