Patents Assigned to NCR Corporation
  • Patent number: 10650368
    Abstract: A method of optimizing a pick list using image data from a barcode scanner. An example method includes comparing a reference background image captured by a scanner to an image of a produce item to be purchased, calculating attributes from the image, comparing the calculated attributes to reference produce attributes in a produce database, selecting reference produce attributes associated with reference produce items that are closest to the calculated attributes as the top candidates in the pick list.
    Type: Grant
    Filed: January 16, 2017
    Date of Patent: May 12, 2020
    Assignee: NCR Corporation
    Inventor: Sik Piu Kwan
  • Patent number: 10643215
    Abstract: Various embodiments herein each include at least one of systems, methods, and software for in situ and network-based transaction classification. Such embodiments use advanced data analytics and machine learning techniques of consumer's transaction attributes to reduce shrink at checkout. One embodiment, in the form of a method, includes processing a dataset of transactions to identify normal transaction patterns and processing a dataset of transactions that included known fraud to identify variation patterns between the identified normal transaction patterns and the data of each transaction. The method further includes generating at least one pattern model based on the identified normal transaction patterns and the identified variation patterns. In such embodiments, each pattern model typically includes classification values for determining a likelihood of fraud in transactions.
    Type: Grant
    Filed: July 31, 2017
    Date of Patent: May 5, 2020
    Assignee: NCR Corporation
    Inventor: Charles Robert Cash
  • Patent number: 10642692
    Abstract: Methods and apparatus are described in which data, which is required by system software in a self-service terminal, is stored across a number of persistent storage elements. The persistent storage elements are located in peripheral devices within the self-service terminal. When the data is lost from volatile memory in the core computing device in the self-service terminal, the data is read back from one or more of the persistent storage elements.
    Type: Grant
    Filed: April 18, 2008
    Date of Patent: May 5, 2020
    Assignee: NCR Corporation
    Inventor: Colin A. Sinclair
  • Patent number: 10645178
    Abstract: A consumer engages in a session over a first communication channel that is not a Virtual Reality (VR) communication channel. The consumer dynamically switches from the first communication channel to a VR communication channel while maintaining the context of a first session over the first communication channel in a new VR session over the VR communication channel. While engaged in the VR session, the consumer collaborates with one or more retailers that participate in the VR session with the consumer.
    Type: Grant
    Filed: November 29, 2016
    Date of Patent: May 5, 2020
    Assignee: NCR Corporation
    Inventor: Joseph Arnold White
  • Patent number: 10643044
    Abstract: Various embodiments herein each include at least one of systems, methods, devices, barcode scanners, and software for variable depth of field scanning devices and methods. One such embodiment includes determining a distance from a known point to an item presented for scanning by a barcode scanner. This embodiment further includes adjusting a variable lens of a camera of the barcode scanner to a depth of field based on the determined distance.
    Type: Grant
    Filed: October 31, 2016
    Date of Patent: May 5, 2020
    Assignee: NCR Corporation
    Inventors: Eugene Semblante Ynclino, V, Janry Corpuz Amada, Rene Catacutan Borromeo, Jr., Steven Joel Hammer, Jerome Mojados Puza
  • Patent number: 10621808
    Abstract: A media diverter of a valuable media depository includes two integrated divert gates, each divert gate controlled by a separate stepper motor. The integrated divert gates are enclosed by two pivoting skid plates and two fixed skid plates. The stepper motors selectively position the integrated divert gates to define a media path for a media item from a source depository module to a destination depository module through the media diverter. In an embodiment, each of the two pivoting skid plates are adapted to be unlatched on one end to expose and provided access to different media paths for purposes of servicing media jams within the media diverter.
    Type: Grant
    Filed: December 11, 2018
    Date of Patent: April 14, 2020
    Assignee: NCR Corporation
    Inventor: Stephen Anderson
  • Patent number: 10621562
    Abstract: A user is initially registered during a session with a messaging platform through an out-of-band registration communication. When a user attempts to make a payment within the session or within subsequent sessions with the messaging platform or subsequent sessions with different messaging platforms, the user is presented token names representing registered forms of payment within the user's session. The selected token name is mapped outside the session to specific registered payment details and the payment processing is processed on behalf of the user during the session but through out-of-band session communications. Confirmation of payment is then sent back to the user in a session communication.
    Type: Grant
    Filed: September 23, 2016
    Date of Patent: April 14, 2020
    Assignee: NCR Corporation
    Inventors: Patrick Goode Watson, Yehoshua Zvi Licht, Nir Veltman, Brent Vance Zucker
  • Patent number: 10614435
    Abstract: A wrapper interface is provided. The wrapper interface maps transaction and monitoring operations of a Point-Of-Sale (POS) transaction interface within an operator-facing interface. The wrapper interface also embeds a POS administrative interface within the operator-facing interface and permits interaction with administrative operations of the POS administrative interface within administrative views rendered by the POS administrative interface within the operator-facing interface.
    Type: Grant
    Filed: January 31, 2018
    Date of Patent: April 7, 2020
    Assignee: NCR Corporation
    Inventor: Daniel Francis Matteo
  • Patent number: 10616054
    Abstract: Disclosed herein is a media player. The media player may include a display, a network adapter, a processor, and a memory. The processor may be in electrical communication with the display and the network adapter. The memory may store instructions that, when executed by the processor, cause the processor to: validate login information received from a handheld computing device, and enter a service mode of operation upon validating the login information.
    Type: Grant
    Filed: October 27, 2017
    Date of Patent: April 7, 2020
    Assignee: NCR Corporation
    Inventors: Darren Ross Hromas, Omar Javier Rodriguez
  • Patent number: 10614432
    Abstract: A transaction is centrally controlled over multiple communication channels as a sequence of discrete processing units some of which are distributed. In an embodiment, the transaction's processing progression can be shared of the communication channels and paused on one communication channel and resumed on a different communication channel.
    Type: Grant
    Filed: January 29, 2016
    Date of Patent: April 7, 2020
    Assignee: NCR Corporation
    Inventors: Andrew David Monaghan, Mervin Amos, Jeffrey Stephen Cooper, Andrew Short
  • Patent number: 10607454
    Abstract: A device management system comprises a processor, a data storage device and a network connection. The data storage device stores weighting data associated with at least one ATM. The processor receives performance metric data from the ATM via the network connection and accesses the weighting data from the data storage device. The processor weights a portion of the performance metric data associated with the ATM with respect to a portion of weighting data associated with the ATM, to produce weighted performance data. The weighted performance data is used in estimating the number of customers unserved during a period of downtime of the ATM.
    Type: Grant
    Filed: December 20, 2007
    Date of Patent: March 31, 2020
    Assignee: NCR Corporation
    Inventors: Carol J. Hamilton, Sharon J. Dickie
  • Patent number: 10600110
    Abstract: Real-time order information is published to a server as an order is being placed for a customer and while the order is being fulfilled. The server dynamically pushes in real time the change in state of the order as the order is being fulfilled to a mobile device being operated by the customer.
    Type: Grant
    Filed: August 15, 2016
    Date of Patent: March 24, 2020
    Assignee: NCR Corporation
    Inventors: Yehoshua Zvi Licht, Joseph Arnold White
  • Patent number: 10600115
    Abstract: A first image/video of a user and a second image of a product are identified. The second image is merged into a merged image/video depicting the product being worn by the user. A purchase button is provided with the merged image/video that when activated completes a purchase of the product for the user. In an embodiment, the merged image/video is shared on a social media platform and views, likes, re-posts, dislikes, and/or purchases are tracked for the product.
    Type: Grant
    Filed: July 28, 2017
    Date of Patent: March 24, 2020
    Assignee: NCR Corporation
    Inventor: Rafael Yepez
  • Patent number: 10592904
    Abstract: A shim detection device is selectively interfaced to a portion of a chip card reader that is integrated into a terminal. The shim detection device is configured to detect when a shimmer is inserted into the chip card reader during a card transaction at the terminal and take an automated action in response thereto.
    Type: Grant
    Filed: June 29, 2017
    Date of Patent: March 17, 2020
    Assignee: NCR Corporation
    Inventor: Weston Lee Hecker
  • Patent number: 10592944
    Abstract: Embodiments herein include novel ways of alerting store personnel when various activities, events, conditions, etc., occur at the checkout in retail establishments. For example, in accordance with one embodiment, the alerting can take place in substantially real-time, when the event occurs, allowing personnel to take appropriate measures, corrective or otherwise, to deal with the detected event. Examples of such events may include situations such as when a person of interest is detected as shopping at the store, when a cashier has missed scanning an item at the checkout, or to alert store personnel if a non-empty shopping cart has exited the store without payment (a.k.a., a cart push-out). Although the discussion below uses a grocery store as an example retail environment, embodiments herein can be used in any type of retail environment.
    Type: Grant
    Filed: June 6, 2012
    Date of Patent: March 17, 2020
    Assignee: NCR Corporation
    Inventors: Malay Kundu, Joshua Migdal
  • Patent number: 10594633
    Abstract: An autonomous chat bot monitors actions of users on a messaging platform and generates self-initiated chat sessions with the user to gauge users' interest and intent with respect to a target subject matter and the conversations of the chat sessions. Based on the gauged interest and intent, profiles or preferences are generated for the users independent of or relevant to the target subject matter. In an embodiment, customer contact information for the users are provided by the autonomous chat bot to a Customer Relationship Management (CRM) system for further engaging the customer with respect to the target subject matter or other subject matters determined to be relevant from the profiles or preferences.
    Type: Grant
    Filed: February 28, 2017
    Date of Patent: March 17, 2020
    Assignee: NCR Corporation
    Inventors: Brent Vance Zucker, Mehtab Chithiwala, Yehoshua Zvi Licht, Kelly Gernatt Martinez, Pahul Singh Matharu, Yongching Tee
  • Patent number: 10586409
    Abstract: Various embodiments each include at least one of systems, devices, methods, and software for visual voucher communication systems and methods. One such embodiment includes receiving an entry request with an account identifier from a requestor and retrieving data of a voucher from a voucher database based on the account identifier and a current voucher requirement. In such embodiments, when voucher data is retrieved, the voucher data is transmitted to the requestor. However, when no voucher data is retrieved and at least one voucher is available, the method includes transmitting a voucher procurement option to the requestor. Otherwise, when no voucher data is retrieved and no voucher is available, data representative thereof is transmitted to the requestor.
    Type: Grant
    Filed: June 29, 2016
    Date of Patent: March 10, 2020
    Assignee: NCR Corporation
    Inventor: Robert Thomas Borucki
  • Patent number: 10586416
    Abstract: An escrow module of a valuable media depository is configured to self-adjust the position of an escrow drum relative to an escrow pinch. The media is maintained within the pinch as the escrow module takes in media items and returns media items by the self-adjusting positions of the escrow drum. As the drum fills up with media items, the drum is moved away from the escrow pinch while maintaining a consistent media path and providing consistent performance regardless of the number of media items being processed in a transaction to and from the drum.
    Type: Grant
    Filed: November 28, 2017
    Date of Patent: March 10, 2020
    Assignee: NCR Corporation
    Inventors: Michael McLeod Rennie, Scott Low Colston
  • Patent number: 10565816
    Abstract: Various embodiments herein each include at least one of systems, devices, software, and methods for kiosk locating and directing. One such method embodiment, as may be performed on a server, includes receiving a notification from a kiosk system of an out-of-service condition and an identifier of the kiosk system from which the notification is received. This method further includes identifying a location of the kiosk system and transmitting the location of the kiosk system to a wayfinding application of a technician.
    Type: Grant
    Filed: July 21, 2017
    Date of Patent: February 18, 2020
    Assignee: NCR Corporation
    Inventor: Rajan Babu Vesangi
  • Patent number: D883278
    Type: Grant
    Filed: October 10, 2018
    Date of Patent: May 5, 2020
    Assignee: NCR Corporation
    Inventors: Rafael Yepez, Kwan Lee