Abstract: Examples are disclosed that relate to computing devices, head-mounted display devices and methods for remote collaborations. In one example a computing device receives a first spatial mapping of a first environment and a second spatial mapping of a second environment. The computing device determines that a first volumetric space in the first environment and a second volumetric space in the second environment each satisfy at least one collaboration criterion. Based on this determination, an indication of the first volumetric space is displayed by a first display device in the first environment, and an indication of the second volumetric space is displayed by a second display device in the second environment.

Abstract: A system and method of providing caller identification (ID) over a public switched telephone network (PSTN). For outbound calls, the system and method enable a caller to provide a caller ID that differs from the native caller ID of their mobile phone. The system and method enable multiple phones tied to a single account to display the same caller ID for outbound calls. For forwarded inbound calls, such as calls being forwarded from an office, the system and method inform the recipient of the identification of the call as well as that the call is being forwarded. The system and method enable the recipient to have calls forwarded from more than one number and identify the identity of the caller as well as the specific number the call is being forwarded from.

Abstract: An electronic device and method for real-time verification of Caller IDs for live-human and robot call filtering is provided. A first electronic device receives an incoming first call from a second electronic device associated with a Caller identification (ID). The first electronic device transmits a verification text message to the second electronic device using the Caller ID, while the first call is still incoming. The first electronic device receives a response to the verification text message and compares the received response with a pre-defined response. If the response is correct and received within a predefined time, the first electronic device allows the call to connect. If a correct response is received beyond the predefined time, the Caller ID is added to a whitelist so that a next call from the same Caller ID is received automatically. In such case, the current first call is redirected to a voicemail system.

Abstract: One example may include receiving a call, identifying whether a calling party number and a called party number associated with the call have a pre-existing relationship stored in a database, responsive to identifying the pre-existing relationship, modifying a call message header of a call message to include a code object identifying enhanced call content, and forwarding the modified call message to an intended recipient device of the call.

Abstract: This invention provides a computer-implemented method of modifying an algorithm operating on a computing system, and a device for implementing said method, the method comprising the steps of: applying the algorithm to a first set of inputs; determining a relevance score for a first input of the first set of inputs based on: a first effectiveness value of the first input, wherein the first effectiveness value represents a contribution of first input to the algorithm, and a first computational cost of the first input, wherein the 1 first computational cost represents the computational resources of using the first input in the algorithm; defining a second set of inputs based on the determined relevance score of the first input; and applying the algorithm to the second set of inputs.

Abstract: A method, apparatus and computer program are disclosed for fixed communication line malfunction detection and recovery, including: monitoring states of a plurality of fixed communication lines; extrapolating future states of the plurality of fixed communication lines; determining a recovery group having as members any of the plurality of fixed communication lines having future states extrapolated to decline below a predetermined minimum quality threshold; and causing initiation of recovery action for each member of the recovery group before the extrapolated decline below the predetermined minimum quality threshold.

Abstract: A communication system mitigating the risk of an incoming spoofed caller. The method involves issuing a token or a digital certificate to each network connection of a user, such as to each member of a social media platform to which the user is connected. The method includes determining a validity of the token or certificate of the network connection with a receiving party, which may be performed in response to searching and identifying the receiving party by a calling party. The method includes transmitting a message to the receiving party by the calling party in response to the validity confirmation of the token or the digital certificate. A message is transmitted that includes a calling identifier to be displayed to provide calling ID to the receiving party and a time of the intended call. The message may provide connection details, mutual connections, and historical events with the calling party.

Abstract: Delivering a transcribed voice message includes detecting receipt of a voice message for delivery to a user, the voice message related to an incoming call for the user; determining a current presence of the user on at least one of a plurality of messaging channels in real time during receipt of the voice message; transcribing the voice message to text in real time; and delivering, in real time, the transcribed voice message to the at least one messaging channel on which the current presence of the user is determined. Delivering the transcribed voice message can also include receiving from the user initial identification of different user accounts, along with authorizations and permissions.

Abstract: The invention comprises a method and a computer program for determining an originating telephone number of a telecommunications terminal and associating it with at least one data transmitted to a server in the course of an installation of application software on a telecommunications terminal or linked with a download of the application software or included in the downloaded application software. In the course of detecting the voice call setup request, no call setup is performed by the server.

Abstract: Methods and systems are described herein for manipulating a communication acceptance screen, manipulating an interactive communication acceptance icon, and restricting access to accounts based on voice communication parameters. In particular, when a communication is detected from one device to another device, that communication may be risky. Thus, the risk is mitigated by giving a user information about the source of the communication to give a user a chance to reject the communication. In addition, in instances where the user accepts the communication, the system enables monitoring the communication and restricting any accounts that are disclosed within the communication.

Abstract: Embodiments described herein provide for detecting whether an Automatic Number Identification (ANI) associated with an incoming call is a gateway, according to rules-based models and machine learning models generated by the computer using call data stored in one or more databases.

Abstract: A method, computer program product, and computing system for receiving input information concerning a conversation between a caller and a recipient; processing the input information to assess a fraud-threat-level; defining a targeted response based, at least in part, upon the fraud-threat-level assessed, wherein the targeted response is intended to refine the assessed fraud-threat-level; and effectuating the targeted response.

Abstract: A gateway device for a fire control system is described herein. One device includes a memory, and a processor configured to execute executable instructions stored in the memory to detect that an interface of a plurality of interfaces of the gateway device is connected to a control panel of a fire control system of a facility, select, from a plurality of communication protocol types included in the gateway device, a communication protocol type associated with the control panel to which the interface is connected, and communicate with the control panel to which the interface is connected using the selected communication protocol type.

Abstract: A translation method includes: a first electronic device establishes a call connection to a second electronic device and then displays a call interface; after receiving a first operation of a first user, the first electronic device switches from displaying the call to displaying a translation interface; when receiving a first speech of the first user in a first language, the translation interface sequentially displays at least a first text and a second text, where the first text is obtained by recognizing the first speech, and the second text is obtained by translating the first speech into a target language; and the first electronic device sends a machine speech in the target language to the second electronic device.

Abstract: The present invention discloses a system, apparatus, and method that obtains audio and metadata information from voice calls, generates textual transcripts from those calls, and makes the resulting data searchable via a user interface. The system converts audio data from one or more sources (such as a telecommunications provider) into searchable usable text transcripts. One use of which is law enforcement and intelligence work. Another use relates to call centers to improve quality and track customer service history. Searches can be performed for callers, callees, keywords, and/or other information in calls across the system. The system can also generate automatic alerts based on callers, callees, keywords, phone numbers, and/or other information.

Abstract: Disclosed embodiments may include a method that includes receiving profile data associated with a user, the profile data comprising a first phone number, receiving browsing data from a user device associated with the user, storing the browsing data with a store time, receiving a phone call from the first phone number at a call time, identifying the user from the first phone number, retrieving the browsing data, determining whether the store time is within a time threshold of the call time and whether the browsing data comprises trigger data. When the browsing data comprises the trigger data and the store time is within the time threshold of the call time, generate a customized audio IVR menu based on the browsing data and present the customized audio IVR menu to the user over the phone call.

Abstract: Incremental clustering of similar or related messages that otherwise requires limited use of memory for the purpose of increasing scalability. Incremental clustering includes receiving, by a machine learning (ML) engine, an incoming message from an application programming interface (API) server, and scanning, by the ML engine, a plurality of clusters for one or more messages similar to that of the incoming message. Incremental clustering also includes identifying, by a clustering engine, a cluster from the plurality of clusters. The identified cluster includes the one or more messages similar to that of the incoming message. Incremental clustering further includes assigning, by the clustering engine, the incoming message to the identified cluster.

Abstract: A call processing server 10 includes a registration unit 12 that receives a registration request of a suspicious call number from a user receiving a suspicious call to register the suspicious call number in a subscriber information storage unit 22, and a call processing unit 11 that refers to the subscriber information storage unit 22 to control an incoming call, in which the call processing unit 11 transmits, when an outgoing source of a call is the suspicious call number registered in the subscriber information storage unit 22, an alert guidance to an incoming destination terminal 5 before connecting the call, and the suspicious call number registered in the subscriber information storage unit 22 is shared by all users set in the subscriber information storage unit 22.

Abstract: A data processing system for artificial intelligence-based setting of controls in an evaluation interface comprising a data store storing: a plurality of transactions; a plurality of completed evaluations, each completed evaluation including an indication of a transcript portion associated with an evaluation answer. The system determines a word or phrase common to a first set of transcript portions associated with the evaluation answer; creates a first set of auto answer parameters that includes the word or phrase; auto answers the question for a set of test transactions to generate an auto answer for each test transaction; and based on a determination that the first set of auto answer parameters auto answered the question with a threshold level of accuracy, configures an evaluation system to use the first set of auto answer parameters to preset an answer control in an evaluation operator interface.

Abstract: Systems and methods of caller identification differentiation via machine learning techniques are disclosed. In one embodiment, an exemplary computer-implemented method may include: receiving a permission indicator identifying a permission by the user to detect calls being received by a computing device; receiving an indication of a current call being received; utilizing a trained call differentiation machine learning model to determine a likelihood that the current call is of a first call type or a second call type, where the first call type is associated with a first type of activity and the second call type is associated with a second type of activity.