Abstract: A system for a remote support according an embodiment includes a web viewer configured to receive a request for execution of a remote support service from a logged-in administrator, a web application server configured to receive a request for generation of a connection space for the remote support service from the web viewer and generate a first connection space and a first connection code for identifying the first connection space based on the request for generation, a relay server configured to receive the first connection code, generate a second connection space in which the first connection code is stored, and receive a request for provision of the remote support service from a mobile terminal, and a message broker configured to mediate a plurality of message queues between the first connection space and the second connection space for the remote support service between the web viewer and the mobile terminal.

Abstract: A system includes one or more databases configured to store at least one configuration rule and one or more processors in communication with the databases. The processors may be configured to compare a product parameter to configuration rules to determine a drift item based on a current value of the product parameter being different than acceptable values defined by a test specified by the configuration rule, the test comprising one of a plurality of test types. The processors may be further configured to store, based on a determination that the drift item is not in a drift database of the databases, the drift item in a database, receive a record of one or more actions performed to resolve the drift item, and in response to receipt of the record, modify a status of the drift item from unresolved to resolved in the database.

Abstract: An infrastructure management subsystem receives a selection of a planned configuration of the computing infrastructure and a baseline demand that includes a current usage of computing resources of the computing infrastructure. The infrastructure management subsystem determines an anticipated turbulence. The anticipated turbulence includes a quantitative indication of anticipated fluctuations in future infrastructure demand as a function of time. The infrastructure management subsystem determines an effective turbulence for the planned infrastructure configuration. The effective turbulence includes a quantitative indication of anticipated fluctuations in future infrastructure availability. The infrastructure management subsystem determines a configuration score corresponding to an extent to which the anticipated fluctuations in the effective turbulence destructively interfere with the anticipated fluctuations in the anticipated turbulence.

Abstract: An example operation may include a system, comprising one or more of receiving a virtual network function component instance (VNFCI) status notification resumption message with an active state when a peer VNFCI operational state is active, retrieving a timestamp of a VNFCI state change to an active state from an element VNFCI state database, retrieving a timestamp of a peer VNFCI state change to active from an element VNFCI state database, sending one or more of: a request to a virtual network function manager (VNFM) to determine if the VNFCI network is isolating while an operating state was active, and a request to the VNFM to determine if the peer VNFCI network is isolating while an operating state was active, sending a state change request with standby state to the peer VNFCI when the VNFCI is not network isolated and the peer VNFCI is network isolated, and a VNFM response is received regarding the VNFCI, a timeout response from the VNFM, and a VNFM response is received regarding the peer VNFCI, and sendin

Abstract: The present disclosure provides a method of managing a system and an apparatus therefor. The method of the present disclosure may include providing a menu management tool for managing a menu of a system, setting an item of the menu and an authority to access the item by receiving an input through the menu management tool, and providing, when a terminal having the authority accesses the system, information regarding the item to the terminal.

Abstract: A surgical hub within a surgical hub network may include a controller having a processor, in which the controller may determine a priority of a communication, an interaction, or a processing of information based on a requirement of a device communicating with the hub. The device may be a smart surgical device. The requirement of the surgical device may comprise data processed by a device component of an associated system The controller may prioritize communication of the data processed by the device component of the associate system with the surgical device. A network of surgical hubs may include a plurality of surgical hubs. Each hub may have one of a plurality of controllers, in which a first of the plurality of controllers is configured to distribute an execution of a process and data used by the process among at least a subset of the plurality of surgical hubs.

Abstract: A system described herein may provide a technique for the dynamic selection of configurable resources in an environment that includes a hierarchical or otherwise differentiated arrangement of configurable resources. The environment may include, or may be implemented by, a Distributed Resource Network (“DRN”), which may include hardware or virtual resources that may be configured, including the instantiation of containers, virtual machines, Virtualized Network Functions (“VNFs”), or the like. The DRN may be hierarchical in that some resources of the DRN may provide services to, and/or may otherwise be accessible to, a greater quantity of elements of the DRN or some other network.

Abstract: Managing content is disclosed. An indication is received that a content item comprising a body of managed content is associated with a business object not included in the body of managed content. The content item is linked with the business object.

Abstract: A system is provided for automated cross-network monitoring of computing hardware and software status. In particular, the system may track the status of various computing resources using process automation-based operations to simulate calls made by users to the various resources that the users are authorized to access. Based on said operations, the system may assess whether the authorized pathways to the resources and/or their respective components are properly functioning by capturing information regarding the resource, its associated components, and the current status of the resource. The results of these operations may be aggregated to provide an overview of which resources and/or systems are functioning and which are not. In this way, the system may provide a detailed view of the statuses of the individual resources and components within an entity's complex computing network.

Abstract: The present invention relates to a method of remotely configuring access to at least one home automation device (D) that is part of a home-automation installation (Su), the home automation installation comprising at least one home automation device (D) and at least one central control unit (U), and the method being performed by a first remote access service (Svc1) carried out by a management unit (Sv) and comprising the following steps: receiving (ECfSvc12) an information message (MIn) relating to the presence of the home automation device (D) from a central control unit (U) to which the device (D) is linked; determining (ECfSvc13) a second service (Svc2) associated with the type of home automation device (D) for which remote access must be configured with corresponding access rules; configuring (ECfSvc110) an access rights reference system in order to accept at least one control command (MCa) from the second service (Svc2) or transmitting monitoring data (MSa) to the second service (Svc2) on behalf of the ho

Abstract: Methods, apparatus and articles of manufacture for dynamically extending a cloud management system by adding endpoint adapter types are disclosed. An example cloud management system includes: an interface to communicate with an external device; a host to manage requests and allocate resources through one or more virtual machines; and an endpoint registry to include an endpoint adapter and metadata defining the endpoint adapter, the endpoint adapter to specify communication between at least one of the host or the external device and an endpoint. In the example cloud management system, the host is to at least enable, via the interface, the external device to access the endpoint registry a) to register an endpoint adapter configuration with the endpoint registry and b) to retrieve the endpoint adapter configuration from the endpoint registry.

Abstract: A computer-implemented method includes receiving a request to provision a set of storage volumes for a server cluster, wherein the request includes an identifier for the server cluster and generating a provisioning work ticket for each storage volume in the set of storage volumes, each provisioning work ticket including the identifier for the server cluster. The provisioning work tickets are provided to a message broker. Multiple volume provisioning instances are executed such that at least two of the volume provisioning instances operate in parallel with each other and such that each volume provisioning instance receives a respective provisioning work ticket from the message broker and attempts to provision a respective storage volume of the set of storage volumes for the server cluster in response to receiving the volume provisioning work ticket.

Abstract: A method for improving performance of a streaming media session between a plurality of communicating entities. Observation reports are collected from a plurality of monitoring entities. Each observation report includes information pertaining to events observed and recorded at a corresponding monitoring entity. A size of at least one window to be used for analyzing the observation reports is determined. The observation reports are analyzed using the at least one window of the determined size, to determine a correlation between the events across the observation reports. A problem encountered during the streaming media session is identified, based upon the correlation between the events. A notification is sent to at least one of the monitoring entities, based upon the problem. The notification is sent during the streaming media session.

Abstract: Examples to determine media impressions using distributed demographic information are disclosed. An example apparatus includes a reporter to detect at the client device a login event. The example apparatus also includes a communication interface to send a communication to an impression monitor system in response to the reporter detecting at the client device the login event via the login webpage, the login event associated with a first Internet domain different from a second internet domain of the impression monitor system. The example communication interface also sends a login reporting message to the database proprietor, the login reporting message including first and second cookie identifiers, the first cookie identifier associated with the first Internet domain, and the second cookie identifier associated with the second Internet domain of the impression monitor system.

Abstract: Examples described herein include systems and methods for providing network insights on a graphical user interface (“GUI”). The GUI can visualize network errors to help administrative or information technology users more quickly identify issues with an enterprise application. The enterprise application can report network request information to a server. Then the GUI can present visual overlays that compare error metrics between different time cycles of the application. The visual overlay can graphically display these errors on top of one another for immediate relative visualization. Additionally, a grouped list of host destinations can be simultaneously provided. The destination addresses can be abbreviated, and errors grouped accordingly in a manner that provides advantageous error visualization.

Abstract: A device may receive an input associated with deploying a virtual firewall on a computing device. The device may determine a first set of characteristics associated with the virtual firewall and a second set of characteristics associated with a hypervisor associated with the computing device. The device may automatically tune the virtual firewall based on the first set of characteristics and the second set of characteristics. The device may deploy the virtual firewall after tuning the virtual firewall.

Abstract: Techniques are described for an IT and security operations application to automatically generate aggregate (or “bulk,” “group,” or “composite”) notable events by identifying notable events sharing common characteristics and aggregating the related notable events into a single aggregate notable event entity that can be displayed and operated upon. The IT and security operations application identifies related notable events based on notable events generated by a common correlation search, notable events having common event attributes, based on user-specified relatedness criteria, or other such criteria. Once identified, in some embodiments, the IT and security operations application displays, in notable event lists and other interfaces, a singular aggregate notable event to users representing each of the identified related notable events.

Abstract: Techniques are described for enabling a cloud-based IT and security operations application to execute playbooks containing custom code in a manner that mitigates types of risk related to the misuse of cloud-based resources and security of user data. Users use a client application to create and modify playbooks and, upon receiving input to save a playbook, the client application determines whether the playbook includes custom code. If the client application determines that the playbook includes custom code, the client application establishes a connection with a proxy application (also referred to as an “automation broker”) running in the user's own on-premises network and sends a representation of the playbook to the proxy application. The client application further sends to the IT and security operations application an identifier of the playbook and an indication that the playbook (or the custom code portions of the playbook) is stored within the user's on-premises network.

Abstract: A method and a system for arranging a user multi-session from a plurality of user sessions, where the sessions are received from a plurality of computerized client devices communicatively coupled via a communication network to at least one content server. At least some of the client devices may be operated by a same user, and the data content may include at least part of data communicated between any client device and any content server. The method including dividing the received data content into a plurality of sessions, where at least two sessions are associated with the same user, selecting at least two sessions received from at least two respective client devices associated with the same user, and associating the selected at least two sessions to form a multi-session.

Abstract: Systems and methods for provisioning system components to execute jobs are provided. In one embodiment, a method is provided that includes receiving a request to provision system components for executing a job. Aggregate latencies for computing units may be calculated based on startup latencies for jobs executing on the computing units. A particular computing unit may be selected from among the plurality of computing units based on the aggregate latencies, and system components may be provisioned from the computing unit.