Patents Examined by Imad Hussain
  • Patent number: 11178255
    Abstract: A server comprising a processor circuit and a database may receive address book data comprising information associated with at least one contact from a communication device via a network. The processor circuit may identify information associated with the at least one contact in the database and/or from public data. The processor circuit may add the identified information to the address book data. The processor circuit may store the address book data with the added information in the database and send the added information with or without the address book data to the communication device via the network.
    Type: Grant
    Filed: September 25, 2019
    Date of Patent: November 16, 2021
    Assignee: Fuze, Inc.
    Inventors: Alberto Lopez Toledo, Julio Andres Viera Sotillo, Inaki Berenguer, Joaquim Castella Vilaseca
  • Patent number: 11165670
    Abstract: A device receives a communication associated with a support issue encountered by a user, and receives information identifying one or more self-support actions performed by the user in relation to the support issue. The device assigns the communication to a position in a support queue. The support queue includes information identifying positions of other communications received from other users, when the other communications are received, and self-support actions performed by the other users. The device associates the information identifying the one or more self-support actions with information identifying the position of the communication, and applies respective weights to the one or more self-support actions. The device generates a score for the communication based on applying the respective weights, and modifies the position of the communication based on the score. The device performs one or more actions based on modifying the position of the communication.
    Type: Grant
    Filed: October 9, 2019
    Date of Patent: November 2, 2021
    Assignee: Capital One Services, LLC
    Inventors: Abdelkadar M'Hamed Benkreira, Michael Mossoba, Joshua Edwards
  • Patent number: 11150958
    Abstract: Systems and methods that restore a failed reconfiguration of nodes in a distributed environment. By analyzing reports from read/write quorums of nodes associated with a configuration, automatic recovery for data partitions can be facilitated. Moreover, a configuration manager component tracks current configurations for replication units and determines whether a reconfiguration is required (e.g., due to node failures, node recovery, replica additions/deletions, replica moves, or replica role changes, and the like.) Reconfigurations of data activated as being replicated from an old configuration to being replicated on a new configuration may be performed in a transactionally consistent manner based on dynamic quorums associated with the new configuration and the old configuration.
    Type: Grant
    Filed: August 22, 2019
    Date of Patent: October 19, 2021
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: Santeri Olavi Voutilainen, Gopala Krishna Reddy Kakivaya, Ajay Kalhan, Lu Xun
  • Patent number: 11140119
    Abstract: The present disclosure relates generally to facilitating routing of communications. More specifically, techniques are provided to dynamically reroute messages. For example, embodiments can redirect a communication from an e-mail environment to a messaging environment in order to perform services with one or more clients.
    Type: Grant
    Filed: October 29, 2020
    Date of Patent: October 5, 2021
    Assignee: LIVEPERSON, INC.
    Inventors: Fred Clarke, Andrew Lader, Aparna Kulkarni, Avi Kedmi
  • Patent number: 11134068
    Abstract: A system, apparatuses and methods are provided to download and process data and other content streamed over a wide area network using one or more dynamically fetched, material specific, data handlers (e.g., download assistants). A download assistant fetches a data stream from a remote location and processes the streamed data iteratively using buffers and multi-threaded processes through the decoder (e.g., codec), allowing source material-specific processing of the data as it is streamed from one or more download sources as well as content-indifferent and platform-indifferent decoding. To minimize versioning issues, payload construction for secure delivery is simplified to packing and encrypting a directory tree containing any number of files or other digital media into an archive and, when needed, dividing a payload into multiple files or archives with a descriptor that lists the archives.
    Type: Grant
    Filed: July 31, 2020
    Date of Patent: September 28, 2021
    Assignee: III Holdings 12, LLC
    Inventors: David Aldis, Kenneth Brown, Andrew Gallant
  • Patent number: 11102095
    Abstract: A computer-implemented method, system, and computer-readable media are disclosed herein. In embodiments, the computer-implemented method may entail receiving, by a data service, live data associated with an entity. The entity may be, for example, a customer of the data service. The method may then route the live data to a dual-queue system of the data service. The live data may be loaded into a live data queue of the dual queue system for processing. Processing may entail generating summary statistics from the live data. An alert may then be transmitted to the customer in response to detecting the occurrence of one or more alert events. In embodiments, the alert events may include events identified in the summary statistics. Additional embodiments are described and/or claimed.
    Type: Grant
    Filed: August 13, 2019
    Date of Patent: August 24, 2021
    Assignee: Splunk Inc.
    Inventors: Ioannis Vlachogiannis, Panagiotis Papadomitsos
  • Patent number: 11095538
    Abstract: The present disclosure is directed to apparatus and methods that collect sensed data and that may organize that data such that it can be accessed by user devices or that can be organized and analyzed according to rules, conventions, or policies. Data collected by sensors or devices may be transmitted to a computer or server that stores that data. That stored data may then be analyzed to identify trends, events, or a chain of related events. In certain instances, an analysis of sets of raw data may result in the generation of a report or may result in alerts being sent to particular user devices. These sets of collected data, generated reports, and alert information may be stored and synchronized at one or more computing devices as data sets associated with a group of user devices or with a group of sensing devices.
    Type: Grant
    Filed: January 31, 2019
    Date of Patent: August 17, 2021
    Assignee: IMAGEKEEPER LLC
    Inventors: Jerry Speasl, Mike Patterson, Marc Roberts
  • Patent number: 11057477
    Abstract: A method includes creating information indicating a first content in response to an operation on a first client terminal, assigning a unique first address on a network to the first content, permitting access to the first address from a second client terminal, which is anonymous, and on which an authentication process with an ID is not performed, editing the first content assigned with the first address, in response to an operation on the second client terminal, storing, in a storage, information on a second content corresponding to the second client terminal as and obtained based on the edited first content, and creating a unique second address on the network to the second content.
    Type: Grant
    Filed: April 17, 2019
    Date of Patent: July 6, 2021
    Assignee: CASIO COMPUTER CO., LTD.
    Inventor: Manato Ono
  • Patent number: 11044166
    Abstract: Virtual machine server clusters are managed using self-healing and dynamic optimization to achieve closed-loop automation. The technique uses adaptive thresholding to develop actionable quality metrics for benchmarking and anomaly detection. Real-time analytics are used to determine the root cause of KPI violations and to locate impact areas. Self-healing and dynamic optimization rules are able to automatically correct common issues via no-touch automation in which finger-pointing between operations staff is prevalent, resulting in consolidation, flexibility and reduced deployment time.
    Type: Grant
    Filed: February 18, 2020
    Date of Patent: June 22, 2021
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Chen-Yui Yang, David H. Lu, Scott Baker, Anthony M. Srdar, Gabriel Bourge
  • Patent number: 11044279
    Abstract: Systems and methods for secure browser session transfer are provided. The system may include memory and one or more processors coupled to the memory. The one or more processors may be configured to establish a connection with an active web session of a first browser. The one or more processors may be configured to transfer, based on the established connection, the active web session to a second browser so as to preserve a first set of objects of the active web session of the first browser. The one or more processors may be configured to receive one or more parameters as a first input in the active web session of the second browser. The one or more processors may be configured to execute a plurality of actions in the active web session of the second browser that are responsive to the receipt of the first input.
    Type: Grant
    Filed: December 19, 2019
    Date of Patent: June 22, 2021
    Assignee: CAPITAL ONE SERVICES, LLC
    Inventors: Abdelkader Benkreira, George Bergeron, Adam Vukich
  • Patent number: 11032357
    Abstract: Systems, apparatuses, and/or methods to provide data processing offload. An apparatus may determine whether a task is to be processed locally at a client device or remotely off the client device and issue the task to a wireless network and/or a wired network when the task is to be processed remotely off the client device at a server device. An apparatus may identify the task from the wireless network and/or the wired network when the task is to be processed locally at the server device, distribute the task to a server resource at the server device when the task is to be to processed locally at the service device, and provide a result of the task to the wireless network and/or the wired network when the result is to be consumed remotely at the client device.
    Type: Grant
    Filed: March 30, 2017
    Date of Patent: June 8, 2021
    Assignee: Intel Corporation
    Inventors: Karthik Veeramani, Ujwal Paidipathi, Rajneesh Chowdhury, Prakash N. Iyer, Maciej Machnikowski, Chris Pavlas, Scott P. Dubal
  • Patent number: 11012731
    Abstract: There is provided a client device for receiving a live adaptive bitrate stream, the client device further arranged to receive a manifest of segments of which the live adaptive bitrate stream is comprised and request at least one segment of the live adaptive bitrate stream. The client device is further arranged to subscribe to a push service associated with the manifest files for the live adaptive bitrate stream.
    Type: Grant
    Filed: July 26, 2017
    Date of Patent: May 18, 2021
    Assignee: TELEFONAKTIEBOLAGET LM ERICSSON (PUBL)
    Inventors: Anthony Richard Jones, Chris Phillips
  • Patent number: 10999389
    Abstract: The present disclosure provides a method and a device for acquiring dynamic map data, and a storage medium. The method includes: acquiring, by a road operation device having a network access capacity, dynamic map data of a road work site where the road operation device is located; and providing, by the road operation device having the network access capacity, the dynamic map data to a map service system through a dynamic map data acquisition system, such that the map service system reflects content of the dynamic map data in a predetermined product form.
    Type: Grant
    Filed: April 22, 2019
    Date of Patent: May 4, 2021
    Assignee: BAIDU ONLINE NETWORK TECHNOLOGY (BEIJING) CO., LTD.
    Inventors: Chang Jiang, Zhitang Li, Xi Zhao
  • Patent number: 10959603
    Abstract: An endoscope data transmission unit transmits first endoscope-running data to an endoscope data collection server through a specific network at a first timing. The endoscope data transmission unit transmits second endoscope-running data, of which the volume is larger than the volume of the first endoscope-running data, to the endoscope data collection server at a second timing including a timing when an error is generated.
    Type: Grant
    Filed: April 17, 2019
    Date of Patent: March 30, 2021
    Assignee: FUJIFILM Corporation
    Inventor: Masayuki Takahira
  • Patent number: 10965391
    Abstract: In various embodiments, an audio streaming system may provide bi-directional communication, in which content data is streamed from a server associated with a streaming service to a plurality of client devices and user generated audio data can also be transmitted from a client device to the streaming service over a network such as the Internet. In some embodiments, the client device includes both audio playback and voice communications capabilities such that a communication channel can be established between listeners and the streaming service via the client device and over the network. Automated speech recognition may also be used to translate the user-generated audio data into text such that the content can be further analyzed, such as to sort, categorize, rank, or filter the user-generated audio data. The user-generated audio data may also be analyzed for audio quality, such as to filter out poor quality data.
    Type: Grant
    Filed: January 29, 2018
    Date of Patent: March 30, 2021
    Assignee: AMAZON TECHNOLOGIES, INC.
    Inventors: Alexander Luke, Tyler Hobbs
  • Patent number: 10958621
    Abstract: The disclosure is directed to maintaining an asynchronous communication via an intermediary. An agent executed on a device intermediary to clients and providers can receive a request from a client for an asynchronous communication between the client device and a provider device. The agent identifies a provider dynamic identifier identifying the provider. The agent uses a communication channel selection policy to determine a communication channel and a provider static identifier corresponding to the provider device. The agent maps a client dynamic identifier assigned by the server to a client static identifier of the client device. The agent generates a transmission data package including the content, a source address identifying the client dynamic identifier and a destination address identifying the provider static identifier.
    Type: Grant
    Filed: August 10, 2020
    Date of Patent: March 23, 2021
    Assignee: Google LLC
    Inventors: Anshul Kothari, Gaurav Bhaya, Amit Agarwal, Surojit Chatterjee, Vibhor Nanavati
  • Patent number: 10911489
    Abstract: Introduced here are threat detection platforms designed to discover possible instances of email account compromise in order to identify threats to an enterprise. In particular, a threat detection platform can examine the digital activities performed with the email accounts associated with employees of the enterprise to determine whether any email accounts are exhibiting abnormal behavior. Examples of digital activities include the reception of an incoming email, transmission of an outgoing email, creation of a mail filter, and occurrence of a sign-in event (also referred to as a “login event”). Thus, the threat detection platform can monitor the digital activities performed with a given email account to determine the likelihood that the given email account has been compromised.
    Type: Grant
    Filed: May 29, 2020
    Date of Patent: February 2, 2021
    Assignee: Abnormal Security Corporation
    Inventors: Dmitry Chechik, Umut Gultepe, Raphael Kargon, Jeshua Alexis Bratman, Cheng-Lin Yeh, Sanny Xiao Lang Liao, Erin Elisabeth Edkins Ludert, Sanjay Jeyakumar
  • Patent number: 10911508
    Abstract: There is provided a client device arranged to receive a live adaptive bitrate stream, the client device further arranged to: request a manifest file; and request a manifest update hint. The client device further arranged to receive a manifest update hint, the manifest update hint including an indication of when the manifest will be updated; and request an updated manifest file at a time indicated by the manifest update hint.
    Type: Grant
    Filed: July 26, 2017
    Date of Patent: February 2, 2021
    Assignee: TELEFONAKTIEBOLAGET LM ERICSSON (PUBL)
    Inventors: Anthony Richard Jones, Chris Phillips
  • Patent number: 10897441
    Abstract: Disclosed are embodiments of a unified messaging application. In one aspects a system includes hardware processing circuitry and hardware memory comprising instructions that when executed configure the hardware processing circuitry to perform operations. The operations include receiving a message comprising a message body and an attachment, the attachment including a first portion and a second portion of content, extracting the first portion of content from the attachment, displaying the extracted first portion in the message body of the message, receiving, within the message body, an edit to the extracted first portion displayed in the message body, and synchronizing the edited first portion with the first portion of content in the attachment.
    Type: Grant
    Filed: July 31, 2018
    Date of Patent: January 19, 2021
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: Mira Lane, Michael Brasket, Larry Waldman, Chad Voss, Ewin Davis Kannuthottiyil
  • Patent number: 10873496
    Abstract: The disclosed computer-implemented method may include encoding, by a first computing device, a control message by generating a sequence of network link statuses, monitoring, by a second computing device, the sequence of network link statuses, decoding, by the second computing device, the sequence of network link statuses, and remediating the second computing device based on the control message. Various other methods, systems, and computer-readable media are also disclosed.
    Type: Grant
    Filed: September 10, 2018
    Date of Patent: December 22, 2020
    Assignee: Facebook, Inc.
    Inventors: Howard William Winter, Peter John Richard Gilbert Bracewell, Michael Christopher Van der Westhuizen