Abstract: In one embodiment, a method implemented on a video conference participant device includes: receiving video conference data for a video conference session, performing at least the following diagnostic tests: verifying receipt of a presenter image from a presenter video conference device where the presenter video conference device is in use by a participant of the video conference meeting, the participant designated as a presenter for said video conference meeting, verifying receipt of shared desktop content from the presenter video conference device, or verifying receipt of audio data from the presenter video conference device; and transmitting results of said performing to said presenter video conference device.

Abstract: In one embodiment a method for chatting during a video conference session is implemented on a computing device and includes: displaying a shared presentation from an ongoing video conference session, detecting selection of at least one target participant from among participants of the video conference session, receiving an outgoing graphical annotation of the shared presentation via user input, and sending the outgoing graphical annotation for display as an overlay on top of the shared presentation to a video conference participant device associated with the target participant.

Abstract: A management system for managing a session for transmitting content data between a first terminal and a second terminal via a first relay apparatus and a second relay apparatus is provided. The management system includes a determination unit configured to determine a transmission quality of the content data transmitted in the session based on a transmission quality of the content data available for the first terminal and a transmission quality available for the second terminal, a first selection unit configured to select a first relay apparatus to which the first terminal is to be connected based on the determined transmission quality, and a second selection unit configured to select a second relay apparatus to which the second terminal is to be connected.

Abstract: Disclosed aspects relate to dynamic video image management. A set of dynamic image quality factors may be collected with respect to a dynamic video image. A set of display parameter values may be determined based on the set of dynamic image quality factors. The set of display parameter values may be of a set of display parameter values for a set of computing assets. The set of display parameter values may be determined to benefit the set of dynamic image quality factors with respect to the dynamic video image. The set of computing assets may be configured using the set of display parameter values. The set of computing assets may be configured to benefit the set of dynamic image quality factors with respect to the dynamic video image.

Abstract: An A/V conference device located in each of a plurality of A/V conference call spaces operates to receive, process and transmit audio and video information over a network to a far-end location during a conference call, and an A/V conference service operates in the network to setup, support, and terminate conference calls between the A/V conference devices. The A/V conference call device has conference call control functionality that detects the presence of one or more individuals in the conference call space, and which prompts the individuals for call setup information that is sent to the A/V conference service operating in the network. The individual can move to be present in any one of a plurality of available conference spaces and initiate a conference call without the need to provide scheduling information to the A/V conference service prior to or after entering the space.

Abstract: A wireless speaker device configured for use with a wireless A/V recording and communication device, such as a doorbell. The wireless speaker device, which includes a speaker, may connect to the user's local area network (LAN), such as a Wi-Fi network. The LAN is connected to a wide area network (WAN), such as the Internet and/or a public switched telephone network (PSTN). When the wireless A/V recording and communication device detects a visitor, it sends a signal, via the LAN, to at least one device in the WAN, such as a server and/or a service. In response, the at least one device in the WAN sends a signal, via the LAN, to the wireless speaker device. The signal to the wireless speaker device includes a command for the wireless speaker device to emit a tone through its speaker. The wireless speaker device then emits a tone through its speaker to alert the user that a visitor is at the wireless A/V recording and communication device.

Abstract: In a battery-powered audio/video recording and communication device having a camera, the length of a preset interval (the interval between instances of the device sending a request to a network to check whether any user requests to access the camera have been received) may be adjusted upward or downward in order to balance the competing interests of reducing latency (e.g. reducing the delay that the user may experience when trying to access the camera) and conserving battery life. The present embodiments advantageously balance these competing interests by initially setting the length of the preset interval to be relatively short to reduce latency, but automatically increasing the length of the preset interval as the battery charge is depleted, thereby extending battery life. The present embodiments also advantageously enable the length of the preset interval to be increased after the battery is recharged, thereby reducing latency.

Abstract: A handheld communication device is used to capture video streams and generate a multiplexed video stream. The handheld communication device has at least two cameras facing in two opposite directions. The handheld communication device receives a first video stream and a second video stream simultaneously from the two cameras. The handheld communication device detects a speech activity of a person captured in the video streams. The speech activity may be detected from direction of sound or lip movement of the person. Based on the detection, the handheld communication device automatically switches between the first video stream and the second video stream to generate a multiplexed video stream. The multiplexed video stream interleaves segments of the first video stream and segments of the second video stream. Other embodiments are also described and claimed.

Abstract: Systems and methods for managing customer communications over communication channels are disclosed. According to one embodiment, a method for managing customer communications over a plurality of communication channels may include (1) at least one of a plurality of computer processors determining contact information for the customer; (2) at least one of the plurality of computer processors determining that the contact information comprises a cellular phone number; (4) at least one of the plurality of computer processors determining that the customer has consented to being contacted on the cellular phone number; and (5) at least one of a plurality of computer processors automatically initiating contact with the customer using the communication channel.

Abstract: Disclosed herein is a method for collective contribution video creation and messaging wherein story-based communications are created among multiple users. The disclosed method uses a program or application wherein a virtual object is used to authorize a particular user to make the immediate post to the applicable story communication. The possession of the virtual object also indicates that any user that does not have possession of the virtual objection is unable to presently contribute to the group storyline. Once the user in possession of the virtual object submits his or her content, the virtual object is made available. Any user inside the story seeking to gain control may then attempt to obtain the virtual object. The present disclosure aids users in creating story timelines of their contributions, as well as promoting full contribution from all group members in messaging.

Abstract: A communication apparatus includes circuitry to: obtain, before transmission of video data to a counterpart communication apparatus via a network, communication environment information to be used for determining magnitude of variation of communication quality of the counterpart communication apparatus; determine, using the obtained communication environment information, a coding setting of the video data in accordance with the magnitude of variation of the communication quality of the counterpart communication apparatus; and code the video data in accordance with the determined coding setting; and a transmitter to transmit the coded video data to the counterpart communication apparatus via the network.

Abstract: Systems and methods for facilitating collaboration between a local user or team in a meeting space and one or more remote users outside the meeting space are provided. The virtual co-location system may include, for example, an IOT device including sensors, a microphone, a beacon light, a speaker, a user control interface (e.g., including a control input adjusted by the local user, the user control interface producing an electronic control signal representing a setting of a control device), and/or a local microprocessor for executing local collaboration software. The virtual co-location systems and methods may also or alternatively include a remote computer having a remote microprocessor for executing remote collaboration software.

Abstract: A system for scheduling resources and rules for routing includes a server connected to a network, a scheduling application executable from the server, and at least one programmable software agent for scheduling routing rules. The scheduling application receives statistics about forecast arrival rates for incoming interactions and current resource availability data and schedules resources and routing rules according to the forecast requirements the software agent propagating the portion of scheduling relative to the routing rules.

Abstract: A video communication apparatus is described, which includes a receiver for receiving video data from an internet telephony service over a communication channel, a display screen for playing the received video data received by the receiver, a wireless module for communication with a handset, and a processor configured to coordinate playing of the received video data on the display screen in synchronization with playing, by the handset, of audio data received by the handset from the internet telephony service. A handset is also described, which includes a receiver to receive audio data from an internet telephony service over a communication channel, an audio output to play the received audio data received by the receiver, a wireless module to communicate with a display device, and a processor.

Abstract: The present invention provides a video conference system. The video conference system includes a plurality of terminal equipment and a server. Each of the terminal equipment estimates and transmits real-time bandwidth and conference requirements to the server. A multipoint control unit of the server includes a multipoint controller and a multipoint processor. The multipoint controller determines, according to the real-time bandwidth and the conference requirements, a transfer rule and an allocation scheme corresponding to each of the terminal equipment. The multipoint processor receives the transfer rule and voice data stream or video data stream from the terminal equipment. The server transmits each of the allocation schemes to the corresponding terminal equipment. When any of the terminal equipment transmits new real-time bandwidth or new conference requirements to the server, the multipoint controller determines the transfer rule and the allocation schemes once again.

Abstract: A method for control of video output applied to multiple available video sources, the method being executed by a user terminal having a touch-sensitive display which comprises a plurality of sub-regions for displaying contents from multi-channel video sources. The sub-regions comprise at least a first sub-region and a second sub-region. A touch operation on the touch-sensitive display is detected and includes a sliding operation. Contents of the first sub-region and contents of the second sub-region are exchanged according to start position and end position of the sliding operation. Users are able to control the output layouts of the contents from the multi-channel video sources by operating the user terminal according to individual needs.

Abstract: A first information processor in a conference room acquires the image of a document placed on a first projection surface as a material shared with a remote site. The first information processor extracts an image indicating a user based on an image obtained by capturing the image of an area including a projection area projected to a projection surface and a distance acquired by a sensor. A second information processor at the remote site extracts an image indicating a user at the remote site based on an image obtained by capturing the image of an area including a projection area projected to the projection surface and a distance acquired by a sensor. The first information processor projects an image indicating the user at the remote site. The second information processor projects the images of the document acquired by the first information processor and the user located at the remote site.

Abstract: Disclosed aspects relate to dynamic video image management. A set of dynamic image quality factors may be collected with respect to a dynamic video image. A set of display parameter values may be determined based on the set of dynamic image quality factors. The set of display parameter values may be of a set of display parameter values for a set of computing assets. The set of display parameter values may be determined to benefit the set of dynamic image quality factors with respect to the dynamic video image. The set of computing assets may be configured using the set of display parameter values. The set of computing assets may be configured to benefit the set of dynamic image quality factors with respect to the dynamic video image.

Abstract: Various embodiments of this disclosure may describe apparatuses, methods, and systems including an encoding engine to encode and/or compress one or more objects of interest within individual image frames with higher bit densities than the bit density employed to encode and/or compress their background. The image processing system may further include a context engine to identify a region of interest including at least a part of the one or more objects of interest, and scale the region of interest within individual image frames to emphasize the objects of interest. Other embodiments may also be disclosed or claimed.

Abstract: Implementations relate to providing animated user identifiers. In some implementations, a computer-executed method includes determining that a video call over a communication network is connected between a first device associated with a first user and a second device associated with a second user. The method stores a set of multiple images that are received by the first device as part of the video call, and forms a motion clip including the set of multiple images and indicating a sequence of the set of multiple images for display. The method assigns the motion clip to a user identifier associated with the second user, and causes display of the motion clip to visually represent the second user in response to the user identifier being displayed in at least one user interface on the first device.