Abstract: Techniques for expeditiously providing a resolution for an application feedback submission are provided. An example method includes displaying a feedback interface configured to receive a feedback report relating to a software application issue, providing the received feedback report for resolution, the resolution based on classification of one or more issue topics identified in the feedback report, and receiving the resolution as instructions to display an action button, the action button when selected by a user causing execution of an operation resolving the software application issue.

Abstract: Methods and systems are provided for managing product reviews for users based on their social data, wherein the social data may comprise data associated with or inferred from the users' social connections.

Abstract: Systems, apparatus, and methods for determining incentives based on consumer history. When, how, and to whom incentives are sent can be determined. For example, an incentive can be sent to a consumer to encourage a transaction at a time when the particular consumer is predisposed to initiate the transaction. Also, an incentive for a transaction can be sent to a consumer when that transaction has a high likelihood of leading to other transactions. An incentive can also be sent after a consumer initiates a transaction that is known to not have many subsequent transaction correlated to it.

Abstract: A method and computer system executes a home loss prevention simulation to provide a user with information on home loss prevention. The method and system may allow the user to select and place one or more home sensors on items and/or in locations within a simulated home environment. Once the user has finished selecting and placing the home sensors in the simulated home, the method and system may begin the home loss prevention simulation by applying different loss-related simulation scenarios to the simulated home. Based the different loss-related scenarios, the method and system may evaluate the placement of the home sensors in the simulated home to determine one or more losses (e.g., fire, water or burglary) and any associated financial costs. At the end of the simulation, the method and system may provide instructional information regarding the simulation results in order to educate the user on how to improve or optimize home loss prevention.

Abstract: Embodiments of the invention are directed to a fraud detection system that stores fraud detection rules and merchant profiles. The fraud detection system allows a user to designate fraud detection rules as core fraud detection rules, and the fraud detection system can automatically populate new merchant profiles with the user's core fraud detection rules.

Abstract: Dynamic data discovery can identify variables or changes in a business environment which can impact existing business rules and can match identified triggers. A business rule associated with a business rule management system can be identified. The business rule management system can be a component of an enterprise organization. The rule can be an operation, a definition, and a constraint associated with the organization. The organization can be a person, a process, a product, a service, or a computing device. Relevant information can be determined from a dynamic data associated with a data source. The determination can be made through the use of semantic analysis. A business pattern associated with the rule can be semantically matched with a dynamic pattern associated with the information. The pattern can be a semantic pattern of the information. A new business rule can be automatically generated from the dynamic data analysis.

Abstract: Computer systems and methods generate a cluster chart for HR-related documents. A host computer data center comprises a database for electronically storing HR-related documents, a web server, and a programmable computer device. The programmable computer device is programmed to determine clusters of prevalent terms in a collection of HR-related documents in the database. The collection of HR-related documents from which the clusters are generated is identified based on search criteria submitted from a client computer device. The clusters of prevalent terms in the collection can be determined using a clustering algorithm employing algebraic transformations of a term-document matrix generated from the collection of HR-related documents. The programmable computer device is also programmed to assign each of the HR-related documents in the collection to one or more of the determined clusters, and to generate a chart graphically showing the clusters. Each cluster in the chart has a characteristic (e.g.

Abstract: A centralized web-based system and method for managing appointments having a user interface that interacts with one or more users to display one or more items based on user input, a management module connected to the user interface and configured to receive data related to scheduling an appointment, determine one or more possible appointments based on the data, present the one or more possible appointments, receive a user selection from the one or more possible appointments, and schedule the appointment based on the user selection, and one or more databases configured to store appointment information, wherein the one or more databases are connected to the management module and wherein the data comprises a date and time slot and at least one of a facility, a service, and a servicer.

Abstract: A system for intelligently determining changes to a service provider user's parameters in the service provider system. The system generally includes a service provider's computer system which contains a computer and a user database stored thereon; a user carried service provider tool, such as an ATM card, a cell phone, and the like; and a remote device whose use by the user is monitored by the service provider, such as an ATM machine (e.g., if the service provider is a bank and the service provider tool is an ATM card) or a phone or cell tower (e.g., if the service provider is a telecommunications service provider and the tool is a cell phone). Activity amongst the computer system, user carried service provider tool, and remote device is wirelessly monitored by the service provider (or an agent of the service provider) in an electronic communications network.

Abstract: This disclosure relates to determining and displaying item preferences associated with geographic areas. Each of a plurality of item selections is associated with a respective geographic location. Item selections associated with a geographic area are identified. A preference for an item from among a group of items is determined based on the identified ones of the item selections. The preference is sent to a client for rendering.

Abstract: Various arrangements for organizing business components for use in creating a business object are presented. A selection of a business context may be received from a plurality of business contexts. After receiving the selection of the business context, for each business component of the plurality of business components, whether the business component is within the received business context or outside of the received business context may be determined. An indicator may be assigned to each business component of the plurality of business components based on the business component being determined as being within the received business context or outside of the received business context. Each business component of the plurality of business components with the business component's assigned indicator may be presented.

Abstract: Determining an inventory target for a node of a supply chain includes calculating a demand stock for satisfying a demand over supply lead time at the node of the supply chain, and calculating a demand variability stock for satisfying a demand variability of the demand over supply lead time at the node. A demand bias of the demand at the node is established. An inventory target for the node is determined based on the demand stock and the demand variability stock in accordance with the demand bias.

Abstract: Certain example embodiments described herein relate to techniques for matching business requirements with available services in service-oriented business process systems. An n-to-m relationship between process steps and services may be established. In certain example embodiments, both future design and dynamic runtime changes become possible by elaborating on possible resolution techniques before process execution and by identifying/resolving configurational dependencies. The addition of a service-oriented process configuration layer is made possible in certain example embodiments by enhancing the way that business processes are modeled visually or notationally, and through the implementation of a metamodel. The model linking process steps and services may be extended so as to support logical operators, rules or constraints for matching process steps and services, dependencies and relationships, etc.

Abstract: A system and method for dynamic human workflow task assignment using business rules. In accordance with an embodiment, a human workflow system is integrated directly with business rules, to determine human task routing patterns, and participants in human tasks. Routing of tasks can also be determined by business rules. In accordance with an embodiment, at business process modeling time the workflow process designer creates human tasks in the process and specifies the business rules that determine the pattern, participant and routing information. These are integrated into the workflow task in the process. The integration of rules into human workflow can be performed using service component architecture, so that other rules engines can be plugged-in as required.

Abstract: An approach relating to providing a user an ability to place sites into multiple categories and providing applications an ability to query a configuration for members of the categories. The approach not only may provide a user an ability to easily create, deploy, modify and monitor a multi-site enterprise hundreds and thousands of remote building management system site controllers and allow the user to establish each site within the context of a single enterprise group, but it may also incorporate where the site controllers can be identified, sorted or managed within multiple categorical groupings. For example, categorical groupings may facilitate managing the configurations at the sites, applying an operational setting by selecting a logical category, applying common operating parameters to multiple sites, and so forth.

Abstract: A system presented herein, called COMPATH™, incorporates computer technology, computer software and the world wide web to expedite and improve regulation compliance levels, logistics, and communications. Building departments and other regulation enforcement agencies have been historically overtaxed in their ability to systematically enforce regulations such as building codes and ordinances, and lack the means to consistently and effectively communicate with stakeholders. As the number and complexity of these building code regulations have expanded, enforcement agencies continue to lag in their ability to enforce them. The impacts of this lack of capability have been manifested in damage from catastrophic storms and earthquakes and in poor energy code compliance in buildings. Damage from numerous events has been found by forensics studies to be attributable to lax code enforcement.

Abstract: Access point management is described. In an implementation, a method includes selecting one of a plurality of clients, in which each of the clients has a client profile which describes the client's experience with one or more of a plurality of access points. The selecting is performed based on one or more of the client profiles. A determination is made as to whether at least one of the access points utilized by the selected client should be replaced by another one of the access points. The determination includes establishing whether a difference between a connectivity score for the at least one access point and a connectivity score for the other access point exceeds an inertia value.

Abstract: A system for registering a birth includes a processor and storage device. A location of a user is determined, using a first location detection method. The location of the user is verified, using a second location detection method. A security key is established with a registration authority according to the location. A birth registration report is generated in compliance with the birth registration requirements according to the location. The birth registration report comprises identification of the location, a picture of the newborn child, and a time stamp that identifies a time and date of the birth. The birth registration report is encrypted according to the security key, which prevents altering the birth registration report. The birth registration report is transmitted in encrypted format to a registrar of birth records for the location. The birth registration report is stored in encrypted format on a computerized device.

Abstract: Techniques are described for facilitating interactions between task requesters who have tasks that are available to be performed and task performers who are available to perform tasks, such as by an intermediary electronic marketplace or other task fulfillment facilitator system. In some situations, support is provided in various ways for using multiple human languages when supplying and performing tasks. For example, some tasks may have associated languages, and some tasks may further have multiple task variants that each have a distinct associated language. A user may then request information about tasks in a particular language, and receive information about tasks and/or task variants associated with that language. Furthermore, some tasks and task variants may further be associated with locales that include particular languages and/or various other factors, including geographical areas, and such locales may similarly be used to identify appropriate corresponding users that match the various locale factors.

Abstract: A method and computer system executes a home loss prevention simulation to provide a user with information on home loss prevention. The method and system may allow the user to select and place one or more home sensors on items and/or in locations within a simulated home environment. Once the user has finished selecting and placing the home sensors in the simulated home, the method and system may begin the home loss prevention simulation by applying different loss-related simulation scenarios to the simulated home. Based the different loss-related scenarios, the method and system may evaluate the placement of the home sensors in the simulated home to determine one or more losses (e.g., fire, water or burglary) and any associated financial costs. At the end of the simulation, the method and system may provide instructional information regarding the simulation results in order to educate the user on how to improve or optimize home loss prevention.