Abstract: A system for use in managing risk, including: a knowledge base, for maintaining generic risk records each including a plurality of different fields; a data store of profiles, for maintaining profile risk records associated with a particular profile, each profile risk record including the same plurality of fields as a generic risk record; and a risk processor, for updating generic risk records based on profile risk records in the data store of profiles. The knowledge base includes generic risk records with field values that can be refined over time so as to be useful in providing a more accurate risk assessment in any particular profile. Some of the risk record fields are measuring fields input by the user, and some are calculated fields calculated by the system, and the system allows different modes of analysis in which the fields that are the measuring fields differ.

Abstract: Disclosed herein is a method of analyzing large scale survey results comprising obtaining a sparse data set representing a subset of an original data set comprising a plurality of individuals' responses to a plurality of questions, wherein the sparse data set comprises less than ninety percent of the responses in the original data set; analyzing the sparse data set using a general diagnostic model; and obtaining estimated person parameters using the general diagnostic model.

Abstract: A system and method for adaptive marketing using insight driven customer interaction. The invention uses a closed-loop process for developing insight that may be used to refine further customer interactions. Results of a first customer interaction such as a marketing campaign are stored in a database. The results may be used to retrain predictive models and gain new insights regarding how customers are responding to marketing campaigns. The insights may be used to refine the offers delivered to customers or to extend additional offers in an effort to increase the likelihood that customers will redeem the offers. After each marketing campaign, the results are stored in the database. New and/or modified offers are created based on insights provided by the results of past campaigns. This process may be repeated such that subsequent campaigns are based on insights generated by the predictive models. The insight enables businesses to better target customers with better offers.

Abstract: Disclosed is a system and method for managing operations of a system. The method includes partitioning the system into a plurality of subsystems. The method further includes, for each subsystem, creating an agent to associate with the subsystem, providing to the agent one or more goals for the subsystem, and providing to the agent an overall objective function for the system. The method also includes using an optimization algorithm involving the agents to manage system operation based on the goals and the overall objective function. The system includes an agent module for providing a set of agents associated with the subsystems, a throughput target module for providing a throughput target for each agent, an objective module for providing, for each agent, a common production throughput objective, and a sampled fictitious play module for providing instructions of a sampled fictitious play algorithm.

Abstract: Disclosed is a business driven learning solution and related methods for managing the learning and training needs of a sales-oriented organization in a manner that is responsive to dynamic business needs. The invention employs modules of interrelated and interdependent business processes for the identification and prioritization of learning needs, the selection of learning approaches, the development of learning content, the coordination and delivery of learning instruction, and the overall management and administration learning efforts. Embodiments of the inventions disclosed include sales training objects to provide a template for sales training that is focused on a solution, and how to position and sell the solution, rather than on the products that make up the solution. As a result, the sales force is educated, understands the customers' business requirements, and is able to craft specific value propositions to a given customer with respect to that solution.

Abstract: A method for distributing data among automotive dealers, including selecting the data from the dealers, processing the data, and providing the processed data to the dealers while maintaining confidentiality of individual data of each dealer. The selecting of the data further includes collecting data indicating which vehicles are in demand. The data includes at least one of a number of a vehicle's make a dealer has in stock, a vehicle identification number, a vehicle's year, a vehicle's make, a vehicle's model, a vehicle's body style, a vehicle's exterior color, a vehicle's interior color, a vehicle's mileage, a vehicle's retail asking price, a vehicle's transactions cost, a vehicle's reconditioning cost, a vehicle's age, a vehicle's selling price, a vehicle's gross profit, an acquisition need of a vehicle, a selling need of a vehicle, a vehicle's image, a vehicle's turnover rate, or an aggregate of any of the above-listed data.

Abstract: Methods and systems for assessing and tracking operational and functional performance can include compiling performance data for an entity (e.g., an entire enterprise, a corporate business unit, a particular operational region, a particular position, a particular employee, etc.) corresponding to a plurality of indicators corresponding to at least one goal category. The method may further include weighting the performance data corresponding to the plurality of indicators for the entity and generating a performance score for the entity based on the weighted or un-weighted performance data. Another method for assessing performance of at least one entity can be based on a first set of indicators and a second set of indicators reflecting performance of the entity.

Abstract: A system (10) for planning and scheduling service events for one or more assets includes a demand optimizer engine (12) that receives information regarding future service requirements for an asset and operating characteristics of the asset. The demand optimizer engine (12) also generates a service plan identifying one or more planned service events during which one or more services are to be performed on the asset and identifying a planned start time and a planned end time for each service event so as to minimize the amount of time the asset is non-operational and the costs associated with each service event. The system (10) also includes a supply optimizer engine (14) that receives the service plan from the demand optimizer engine (12) and generates a service schedule for one or more of the planned service events based on information regarding the flow of one or more parts used in conjunction with the services of each planned service event.

Abstract: The present invention relates to a method and system for evaluating the cause and effect of advertising and marketing programs using card transaction data. In one embodiment, access is provided to voluminous card-holder transaction data detailing accurate-to-the-penny transaction amounts, twenty-four hour active customers, and a multi-year transaction history per customer. Furthermore, such data is captured in real-time, and due to the sample size, can provide granular, statistically significant information at a local level for client and merchant coverage.

Abstract: The present invention discloses a method and a computer program for optimizing the implementation of a maintenance program for maintenance units. In the method of the invention, an estimated duration is determined for each maintenance module, a periodic working capacity is determined for each serviceman carrying out maintenance programs and location data is determined for each maintenance unit. Further the invention comprises optimizing the maintenance work comprised in the maintenance modules for each serviceman in such manner that the unbalance between the working capacity of the serviceman and the amount of maintenance work required by the maintenance units belonging to the maintenance domain attended to by the serviceman is minimized and the required traveling from a maintenance unit to another is minimized, so that the number of maintenance modules located in the vicinity of each maintenance module is maximized.

Abstract: A method for scheduling a project such as the inspection and maintenance of a gas turbine utilizes a branch and bound technique for arriving at a solution. The branch and bound technique is improved by using an all-pair longest path algorithm in preprocessing to tighten the set of possible start times of the tasks. That set is further tightened by considering two-forbidden-task pairs; i.e., pairs of tasks that cannot execute at the same time due to conflicting resource needs. A hard lower bound of a branch is determined by using all-pair longest path update and two-forbidden-task pair update, reducing the need to recalculate.

Abstract: A planning system and method is disclosed. The planning system includes at least one business rule remote from at least one client, a meeting editor, and at least one tracker communicately connected to the meeting editor, wherein the at least one tracker tracks at least two data items selected from the group consisting of invitees to at least one of the at least one meetings, respondents to invitations to the meeting, at least one speaker of the meeting, at least one host of the meeting, finances of the meeting, and a venue of the meeting, and wherein the at least one tracker communicates the at least two data items with the meeting editor.

Abstract: An example of a solution provided here comprises receiving project-characteristic inputs for a project, receiving major-services inputs for the project, applying analysis rules to the inputs, and outputting, for the project, at least one complexity measure that is usable in an estimation process.

Abstract: A method for assigning tangible assets to workplaces includes receiving input data provided at an input interface, the input data including information about a situation that requires to update a structure of current assignments of specific tangible assets to specific workplaces, selecting, dependent upon the information of the received input data, a workplace profile from a profile database, wherein the workplace profile corresponds to a workplace type and includes a predefined set of asset types, of which types specific tangible assets can be to be assigned to a specific workplace of the workplace type, retrieving, from an assignment database, assignment data including information about the current assignment structure, comparing the selected workplace profile with the retrieved assignment data, determining an update proposal for updating the current assignment structure, and providing output data to an output interface, the output data including information about the update proposal.

Abstract: The present invention provides a system and process for creating an effective work schedule for a security checkpoint. The process includes the step of analyzing passenger flow to determine the coverage needed to sustain required service levels, generally through simulating the checkpoint to determine required staffing levels. Another step to optimize workforce levels and schedules is to create workforce schedules that are based on optimized person-hours and key variables. The schedule staffs as needed to achieve the required staffing levels and may consider numerous other factors, including acceptable ranges for shift lengths; a maximum number of start times; and a percentage of part-time or seasonal employees. In a particular embodiment, the schedule is formed by using linear programming to solve for a tour assignment matrix (defining a schedule) from a demand matrix representing the needed number of workers and a coefficient matrix representing the availability of workers.

Abstract: A method and system for forming service compositions to provide service components to business processes. Service components independently needed by each business process are identified. At least one of the service components is needed by at least two business processes. At least two different service components are needed by at least one business process. At least two service compositions are specified. Each service composition includes at least one service component. At least one service composition comprises at least two service components. An optimal subset of the service compositions is ascertained, such that the total cost of deploying the service compositions in the optimal subset to provide the service components independently needed by each business process does not exceed the total cost of deploying the service compositions in any other subset of the service compositions to provide the service components independently needed by each business process.

Abstract: A planning system and method is disclosed. The planning system includes at least one business rule remote from at least one client, a meeting editor, and at least one tracker communicatively connected to the meeting editor, wherein the at least one tracker tracks at least two data items selected from the group consisting of invitees to at least one of the at least one meetings, respondents to invitations to the meeting, at least one speaker of the meeting, at least one host of the meeting, finances of the meeting, and a venue of the meeting, and wherein the at least one tracker communicates the at least two data items with the meeting editor.

Abstract: A computer implemented method of evaluating customers in the airline industry in a given period is disclosed. Records of each customer' contribution factors, which include net revenue and number of flights, are first obtained. A score is then assigned for each of the attribute values. The records are consecutively sorted by the assigned scores, first for the net revenue, then for the number of flights. The records are further sorted by the raw values of the net revenue and number of flights, preferably until, records having different net revenue and/or number of flights have been sorted to different ranks. Finally, an evaluation score is assigned to each record which has been sorted.

Abstract: A planning system including at least one business rule remote from at least one client, a meeting editor, wherein at least one meeting may be generated for the at least one client by the meeting editor in accordance with at least one of the at least one business rule, and at least one tracker communicatively connected to the meeting editor, wherein the at least one tracker tracks at least two data items selected from the group consisting of invitees to at least one of the at least one meetings, respondents to invitations to the meeting, at least one speaker of the meeting, at least one host of the meeting, finances of the meeting, and a venue of the meeting, and wherein the at least one tracker communicates the at least two data items with the meeting editor.

Abstract: The present invention relates to a method and system for virtual mentoring of a group of individuals based on the management of their work-related knowledge. According to the embodiments of the present invention, collective experience and intellectual capital of an organization and its personnel are efficiently and intelligently gathered to provide “just-in-time” training/mentoring of the organization's personnel to enhance job performance and satisfaction and to achieve Quality Management (QM) results/outcomes. The training/mentoring can be requested by or automatically provided to the personnel via various designated access locations.