Patents Examined by Stella L. Woo
  • Patent number: 11397860
    Abstract: A system for aggregating sentiment analysis of communications between a plurality of entity groups is provided. The system may include a plurality of entity groups. Each entity group may include one entity, two entities or a plurality of entities. The system may include a plurality of communications. Each of the communications may be transmitted from a first entity. A first entity group may include the first entity. The plurality of entity groups may include the first entity group. Each of the communications may be transmitted to a second entity. The second entity may be included in a second entity group. The second entity group may be included in the plurality of entity groups. The system may also include a sentiment score determination module. The sentiment score determination module may determine an aggregate sentiment score for the plurality of communications. The sentiment score may determine a communication threat level.
    Type: Grant
    Filed: January 2, 2020
    Date of Patent: July 26, 2022
    Assignee: Bank of America Corporation
    Inventors: Elena Kvochko, Michael Ogrinz
  • Patent number: 11389064
    Abstract: A two-way audiovisual communication device with multiple audio and video subsystems. In one embodiment, the device includes a wheeled cart that supports a dock for a tablet computing device that includes a tablet camera, a tablet display, and a tablet microphone. The device also includes a cart camera, a cart speaker, and a cart microphone. The device may be coupled to a network and accessible to other devices on the network to allow a two-way audiovisual session to take place between remote parties. The device may operate in two modes: In a first mode, the tablet is mated with the dock and the remote device receives video from the pan-tilt-zoom camera and audio from the cart microphone. In a second mode, the tablet is removed from the dock and the remote device receives video from the tablet camera and audio from the tablet microphone. In both modes, the tablet monitor displays video from the remote device.
    Type: Grant
    Filed: April 13, 2020
    Date of Patent: July 19, 2022
    Assignee: Teladoc Health, Inc.
    Inventors: Daniel Steven Sanchez, Gary S. Douville, Shuodan Chen, James Rosenthal, Andrew Kirchhoff
  • Patent number: 11393586
    Abstract: Systems and methods for providing a universal platform for at-home health testing and diagnostics are provided herein. In particular, a health testing and diagnostic platform is provided to connect medical providers with patients and to generate a unique, private testing environment. In some embodiments, the testing environment may facilitate administration of a medical test to a patient with the guidance of a proctor. In some embodiments, the patient may be provided with step-by-step instructions for test administration by the proctor within a testing environment. The platform may display unique, dynamic testing interfaces to the patient and proctor to ensure proper testing protocols and accurate test result verification.
    Type: Grant
    Filed: February 25, 2022
    Date of Patent: July 19, 2022
    Assignee: EMED LABS, LLC
    Inventors: Michael W. Ferro, Jr., Sam Miller, Marco Magistri, Colman Thomas Bryant, Adam Charles Carlson, Zachary Carl Nienstedt, Chris Ensey
  • Patent number: 11380308
    Abstract: Devices and techniques are generally described for using user feedback to determine routing decisions in a speech processing system. In various examples, first data representing a first utterance may be received. Second data representing a first semantic interpretation of the first utterance may be determined. A first intent data processing application may be selected for processing the second data. Feedback data may be determined related to the first intent data processing application processing the second data. Third data representing a semantic interpretation of a second utterance may be received, wherein the first semantic interpretation is the same as the second semantic interpretation. A second intent data processing application may be determined for processing the third data based at least in part on the feedback data.
    Type: Grant
    Filed: December 13, 2019
    Date of Patent: July 5, 2022
    Assignee: AMAZON TECHNOLOGIES, INC.
    Inventors: Rajesh Kumar Pandey, Ruhi Sarikaya, Shubham Katiyar, Arun Kumar Thenappan, Isaac Joseph Madwed, Jihwan Lee, David Thomas, Julia Kennedy Nemer, Mohamed Farouk AbdelHady, Joe Pemberton, Young-Bum Kim, Prasha Shrestha, Hao Yuan
  • Patent number: 11373641
    Abstract: Embodiments of the present invention provide an intelligent interactive method and apparatus, a computer device and a computer readable storage medium, which solves problems that a deep intention of a user message cannot be analyzed in an intelligent interactive manner in the prior art and humanized interactive experiences cannot be provided. The intelligent interactive method includes: obtaining an emotion recognition result according to a user message, where the user message includes at least a user voice message; performing an intention analysis according to a text content of the user voice message to obtain corresponding basic intention information; and determining a corresponding interactive instruction according to the emotion recognition result and the basic intention information.
    Type: Grant
    Filed: May 16, 2019
    Date of Patent: June 28, 2022
    Assignee: Shanghai Xiaoi Robot Technology Co., Ltd.
    Inventors: Hui Wang, Shijing Yu, Pinpin Zhu
  • Patent number: 11367530
    Abstract: Systems and methods for providing a universal platform for at-home health testing and diagnostics are provided herein. In particular, a health testing and diagnostic platform is provided to connect medical providers with patients and to generate a unique, private testing environment. In some embodiments, the testing environment may facilitate administration of a medical test to a patient with the guidance of a proctor. In some embodiments, the patient may be provided with step-by-step instructions for test administration by the proctor within a testing environment. The platform may display unique, dynamic testing interfaces to the patient and proctor to ensure proper testing protocols and accurate test result verification.
    Type: Grant
    Filed: February 22, 2022
    Date of Patent: June 21, 2022
    Assignee: EMED LABS, LLC
    Inventors: Michael W. Ferro, Jr., Sam Miller, Marco Magistri, Colman Thomas Bryant, Adam Charles Carlson, Zachary Carl Nienstedt, Chris Ensey
  • Patent number: 11367442
    Abstract: A processor-implemented electronic device input method includes: identifying input items configured to receive information on a displayed screen, by performing either one or both of a layout analysis and an image analysis with respect to the screen; tagging one of the input items with a text token extracted from a speech recognition result of a speech signal; and inputting the tagged text token into the one of the input items.
    Type: Grant
    Filed: December 16, 2019
    Date of Patent: June 21, 2022
    Assignee: Samsung Electronics Co., Ltd.
    Inventors: Sangsoo Lee, Hoshik Lee, Junhwi Choi
  • Patent number: 11356640
    Abstract: One variation of a method for securing synthetic video conference feeds includes, during a setup period: accessing a target image depicting a face of a user; generating a face model based on a target set of facial features detected in the target image; and linking the face model to a target set of facial biometric values of the user. The method also includes, during an operating period succeeding the setup period: accessing a frame; deriving characteristics of a set of facial features detected in the frame; extracting a set of facial biometric values from the frame; in response to alignment between the target set of facial biometric values and the set of facial biometric values, generating a synthetic face image based on characteristics of the set of facial features, the face model, and a synthetic face generator; and rendering the synthetic face image in place of the frame.
    Type: Grant
    Filed: June 21, 2021
    Date of Patent: June 7, 2022
    Assignee: Present Communications, Inc.
    Inventors: Yousif Astarabadi, Matt Mireles, Shaun Astarabadi, Kristina Nikkhah
  • Patent number: 11343471
    Abstract: There is provided an information processing device that includes a reception unit configured to receive data from a communication destination, a generation unit configured to generate spatial image information placed at a predetermined position in a three-dimensional space by using captured images of a plurality of the communication destinations, and a display control unit configured to perform control so as to display the generated spatial image information on a display unit.
    Type: Grant
    Filed: April 22, 2020
    Date of Patent: May 24, 2022
    Assignee: SONY CORPORATION
    Inventors: Atsushi Izumihara, Yusuke Sakai
  • Patent number: 11336863
    Abstract: A communication system receives a request to establish a call between the communication system and a remote client device. The communication system sends a command to a television connected to the communication system that instructs the television to turn on and set its input source. The communication system requests a state of the television from the television. In response to receiving a response from the television indicating that the television configured for video output from the communication system, the communication system outputs video and audio received from the remote client device to the television, activates a camera of the communication system, and transmits video and audio from the communication system to the remote client device.
    Type: Grant
    Filed: August 4, 2020
    Date of Patent: May 17, 2022
    Assignee: Meta Platforms, Inc.
    Inventors: Joao Miguel Botto, Christian Lynn Flowers, Tomas Brennessl, Jennifer Nicole Irturk, Elliott Poppel
  • Patent number: 11323565
    Abstract: A software platform includes emergency event processing functionality for detecting and mapping emergency event occurrences. The emergency event processing includes call path processing for concurrently routing an emergency call from a device registered with the software platform for a customer thereof to a public safety access point and to a monitoring device of the customer. The concurrent routing enables an operator of the monitoring device to join the emergency call, for example, by monitoring the call to determine how to notify other operators of the customer of the subject emergency event or by participating in the call to assist in the emergency event response. The concurrent routing may further automate, and therefore expedite, the signaling of an emergency event to others at the location of the emergency event, such as to prevent further risk of harm.
    Type: Grant
    Filed: January 29, 2021
    Date of Patent: May 3, 2022
    Assignee: Zoom Video Communications, Inc.
    Inventors: Walter F. C. Anderson, Vi Dinh Chau
  • Patent number: 11318955
    Abstract: Implementations relate to enabling of authorization of certain automated assistant functions via one or more modalities available within a vehicle. Implementations can eliminate wasting of computational and communication resources by at least allowing other users to authorize execution of certain input commands from a user, without requesting the user to re-submit the commands. The vehicle can include a computing device that provides access to restricted data, which can be accessed in order for an action to be performed by the automated assistant. However, when a restricted user requests that the automated assistant perform an action involving accessing the restricted data, the automated assistant can be authorized or unauthorized to proceed with fulfilling the request via a modality controlled by an unrestricted user.
    Type: Grant
    Filed: February 28, 2019
    Date of Patent: May 3, 2022
    Assignee: GOOGLE LLC
    Inventors: Vikram Aggarwal, Moises Morgenstern Gali
  • Patent number: 11322150
    Abstract: A system is provided for determining subscription data when a user requests to receive an output in the future when an event occurs. The system may determine an output type based on the capabilities of the output device and a trigger type. The system may determine a trigger type based on the priority of the triggering event. The system may also determine how many times the subscription is to be executed. Using this information, the system creates the subscription so that the user may receive a notification or an announcement when an event occurs.
    Type: Grant
    Filed: January 28, 2020
    Date of Patent: May 3, 2022
    Assignee: Amazon Technologies, Inc.
    Inventors: Vinaya Nadig, Ambika Babuji, Zhuxuan Li, He Lu, Elad Refael Kassis
  • Patent number: 11317057
    Abstract: A telepresence communication system for group meeting rooms and personal home and office systems provides improved human factor experience through substantially life size images with eye level camera placement. The system provides switched presence interfaces so that conferees can select when to transmit their images during a conference and optionally provides individual microphones for each of conferee. Switched presence between presets of conferees are viewed on multipoint windows overlaying life-size images upon eye contact camera regions and eliminate seeing camera image movement during pan, tilt and zoom operations. An ambient light rejecting filter system enables an eye level camera to be hidden behind a projection screen and provides bright, high contrast images under normal meeting room and office environments.
    Type: Grant
    Filed: May 16, 2017
    Date of Patent: April 26, 2022
    Inventors: Steve H McNelley, Jeffrey S. Machtig
  • Patent number: 11315569
    Abstract: Disclosed is a system for generating a transcript of a meeting using individual audio recordings of speakers in the meeting. The system obtains an audio recording file from each speaker in the meeting, generates a speaker-specific transcript for each speaker using the audio recording of the corresponding speaker, and merges the speaker-specific transcripts to generate a meeting transcript that includes text of a speech from all speakers in the meeting. As the system generates speaker specific transcripts using speaker-specific (high quality) audio recordings, the need for “diarization” is removed, the audio quality of recording of each speaker is maximized, leading to virtually lossless recordings, and resulting in an improved transcription quality and analysis.
    Type: Grant
    Filed: February 7, 2020
    Date of Patent: April 26, 2022
    Assignee: Memoria, Inc.
    Inventors: Homayoun Talieh, Rémi Berson, Eric Pellish
  • Patent number: 11308475
    Abstract: Methods and systems are disclosed for enabling the generation of a token corresponding to a tone generated by a telephony system, comprising receiving one or more dual tone multi-frequency (DTMF) tones generated by a telephony system, generating a token based on the one or more DTMF tones; and transmitting the generated token to a merchant system.
    Type: Grant
    Filed: April 8, 2020
    Date of Patent: April 19, 2022
    Assignee: Worldpay, LLC
    Inventor: Brant Peterson
  • Patent number: 11295081
    Abstract: Techniques for neural machine translation with a controlled output are described. An exemplary method includes receiving a request to perform a machine language translation of text using a translation model; determining a desired target length of the text; using the translation model to translate the text, the identified translation model including an encoder and decoder portion, the decoder portion in accept as an input into a decoder stack at least an embedding of a token of the text, a position of the token within the text, and an indication of length; and output a result of the machine language translation to a requester.
    Type: Grant
    Filed: September 27, 2019
    Date of Patent: April 5, 2022
    Assignee: Amazon Technologies, Inc.
    Inventors: Marcello Federico, Mattia Antonino Di Gangi, Surafel Melaku Lakew
  • Patent number: 11289196
    Abstract: Systems and methods for providing a universal platform for at-home health testing and diagnostics are provided herein. In particular, a health testing and diagnostic platform is provided to connect medical providers with patients and to generate a unique, private testing environment. In some embodiments, the testing environment may facilitate administration of a medical test to a patient with the guidance of a proctor. In some embodiments, the patient may be provided with step-by-step instructions for test administration by the proctor within a testing environment. The platform may display unique, dynamic testing interfaces to the patient and proctor to ensure proper testing protocols and accurate test result verification.
    Type: Grant
    Filed: October 28, 2021
    Date of Patent: March 29, 2022
    Assignee: EMED LABS, LLC
    Inventors: Michael W. Ferro, Jr., Sam Miller, Marco Magistri, Colman Thomas Bryant, Adam Charles Carlson, Zachary Carl Nienstedt, Chris Ensey
  • Patent number: 11275902
    Abstract: Various embodiments are provided for providing intelligent dialog re-elicitation in a dialog system in a computing environment by a processor. Information, provided during a dialog using the dialog system, may be detected that has been subsequently revised. One or more variables impacted by the revised information provided during the dialog may be dynamically re-elicited.
    Type: Grant
    Filed: October 21, 2019
    Date of Patent: March 15, 2022
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Adi Botea, Oznur Alkan, Elizabeth Daly, Massimiliano Mattetti, Pablo Pedemonte, Abel Nicolas Valente, Inge Vejsbjerg
  • Patent number: 11272140
    Abstract: A communication server facilitates a video call between client devices of a plurality of participants. During the video call, the communication server identifies an in-call activity to recommend to the plurality of participants in the video call based on user information. The in-call activity is selected to be relevant to each of the plurality of participants and jointly recommended to the plurality of participants of the video call. To identify the recommended in-call activity, the communication server may determine common interests among the plurality of participants and select an in-call activity that is associated with the common interests. After the recommended in-call activity is selected, an indication of the recommended in-call activity is provided to the client devices to enable the client devices to display a user interface including the in-call activity to the participants during the video call.
    Type: Grant
    Filed: February 6, 2020
    Date of Patent: March 8, 2022
    Assignee: Meta Platforms, Inc.
    Inventors: Suchada Sutasirisap, John Kilcline, Tomas Brennessl, Tianyu Li