Patents Examined by Sterrett
  • Patent number: 11023908
    Abstract: In one embodiment, an information processing apparatus has an interface, a storage device, and a processor. The processor executes a control program stored in the storage device, to accept an image in which a prescribed area in a store has been imaged, via the interface, and detects a direction of a visual line of a person contained in the image. Further the processor determines a commodity which the person has browsed in the store, based on the direction of the visual line.
    Type: Grant
    Filed: February 3, 2020
    Date of Patent: June 1, 2021
    Assignee: TOSHIBA TEC KABUSHIKI KAISHA
    Inventors: Daisuke Miyagi, Tohru Kobayashi
  • Patent number: 11023832
    Abstract: Embodiments of the present application provide a method and system for task processing. During operation, the system may receive a task event generated by a task sending device with an initial state of the task event being a to-be-accepted state. The system may perform a first reminding operation associated with the task event for a user. Upon receiving a predetermined user response, the system may change the state of the task event from the to-be-accepted state to an activated state, wherein the predetermined user response is responsive to the first reminding operation associated with the task event.
    Type: Grant
    Filed: March 24, 2017
    Date of Patent: June 1, 2021
    Assignee: DINGTALK HOLDING (CAYMAN) LIMITED
    Inventors: Lili Zhang, Zhenhao Wu, Jintao Lu, Dengxian Lai, Bing Hu
  • Patent number: 11023900
    Abstract: A system, method, and computer-readable medium for performing receiving customer product specific issues and routing to appropriate business entities that include receiving customer product specific issues from various channels; tokenizing the customer product specific issues into tokens; routing the tokens to the appropriate business entities; and matching customer service requests with relevant tokens.
    Type: Grant
    Filed: September 7, 2018
    Date of Patent: June 1, 2021
    Assignee: Dell Products L.P.
    Inventor: Ankit Bansal
  • Patent number: 11017414
    Abstract: A method for automatically determining one or more cross customer metrics from a cross customer store for cross customer analytics is provided. The method includes the steps of: (i) automatically standardizing dimensions associated with the one or more customers to create one or more cross customer metrics; (ii) automatically determining incremental data from one or more customer specific stores by tracking (a) a time stamp of a last pull time (T) for customer data stored in the one or more customer specific stores, and (b) a number of items involved (I); (iii) automatically updating the one or more cross customer metrics in the cross customer store with the incremental data; and (iv) automatically comparing the one or more cross customer metrics of a customer with one or more peer groups created at run time based on customer selected values for one or more parameters.
    Type: Grant
    Filed: September 20, 2019
    Date of Patent: May 25, 2021
    Assignee: Digital.ai Software, Inc.
    Inventors: Rahul Kapoor, Renu Chintalapati
  • Patent number: 11010698
    Abstract: Systems and methods for developing and utilizing a contactability profile are disclosed. Contact information may be managed by receiving activity data associated with an entity, processing the received activity data, generating at least one contactability profile associated with the entity based upon a result of the processing, and storing the generated contactability profile.
    Type: Grant
    Filed: March 27, 2019
    Date of Patent: May 18, 2021
    Assignee: CAPITAL ONE SERVICES, LLC
    Inventors: Anthony Paul Reynolds, Daniel J. Welker
  • Patent number: 11004100
    Abstract: Systems, apparatuses, and methods for observing and collecting real-world data about conditions, standards, guidelines, rules and restrictions established by a coordinator of an observation campaign. One embodiment may include a user-based mobile computing device (e.g., a smart phone) configured to execute an observation application to coordinate observing and collecting of real-world data. Further, the system may include an observation server computer configured to send notifications that include one or more opportunities for observations of real-word data to the user-based mobile computing device and configured to receive real world data observed and collected by the user-based mobile computing device. Further yet, the system may include a coordinator-based computing device communicatively coupled to the observation server computer and configured to generate and control a campaign of opportunities sent by the observation server computer.
    Type: Grant
    Filed: August 17, 2016
    Date of Patent: May 11, 2021
    Assignee: Observa, Inc.
    Inventors: Hugh Howard Holman, Erik Eugene Chelstad
  • Patent number: 11004041
    Abstract: A user is provided with insights into their upcoming day. One or more calendars for the user are identified. The identified calendars are then heuristically analyzed to calculate one or more insights into an upcoming day for the user, and these calculated insights are provided to the user. One or more electronic messages each of which was received by or sent by the user are also identified. The identified electronic messages are then heuristically analyzed to calculate one or more insights into an upcoming day for the user, and these calculated insights are provided to the user. The identified calendars and the identified electronic messages are also heuristically analyzed together to calculate one or more insights into an upcoming day for the user, and these calculated insights are provided to the user.
    Type: Grant
    Filed: August 24, 2016
    Date of Patent: May 11, 2021
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: Kevin Niels Stratvert, Ashmeet Oberoi, Manikandeswaran Janagaraj, Evan Ming Lew, Sunny Verma, Arif Saifee, Andranik Kurghinyan
  • Patent number: 10997616
    Abstract: Systems, apparatuses, processes, methods and operations for implementing and managing a data collection for data regarding the observation of product or service related information. In some embodiments, the invention is directed to systems, apparatuses, processes, methods, and operations for enabling an observation campaign to be evaluated, and if desired, modified, based on sales or other data obtained from a merchant or place of business. In some embodiments, a communication or instruction may be generated and provided to a user/observer participant in an observation campaign requesting that they alter some aspect of the setting or environment in which a product is being sold or offered for sale. In some embodiments, such a communication may be provided to a proprietor of a sales location or to a campaign coordinator so that they are aware of a problem with the way a product or service is being marketed or displayed and can take remedial actions if desired.
    Type: Grant
    Filed: November 22, 2017
    Date of Patent: May 4, 2021
    Assignee: Observa, Inc.
    Inventors: Hugh Howard Holman, Erik Eugene Chelstad
  • Patent number: 10997561
    Abstract: Disclosed embodiments provide techniques that alleviate the challenges healthcare leaders face in the administration and management of provider compensation. Disclosed embodiments provide systems and methods that automate calculating and adjudicating, and monitoring provider compensation while providing real-time feedback to administrators and providers on performance under the compensation methodology. The automation allows organizations to increase transparency while providing secure access to information, allowing for more robust discussion of alternatives and alignment between the enterprise and providers. Thus, disclosed embodiments serve to ensure compliance, enable transparency, and empower validation throughout the provider compensation process.
    Type: Grant
    Filed: December 13, 2017
    Date of Patent: May 4, 2021
    Assignee: HALLMARK HEALTHCARE SOLUTIONS, INC.
    Inventors: Neeraj Isaac, Isaac Ullatil
  • Patent number: 10990917
    Abstract: A system, which is configured to generate an action for controlling a business to be carried out by a business operation system, the system is configured to: obtain business data including a plurality of attributes relating to the business from the business operation system; identify target data to be analyzed based on a distribution of a relevant indicator; analyze the target data, to thereby calculate an awareness feature, which is likely to contribute to improvement of the business evaluation indicator; generate an action for improving the business evaluation indicator based on the awareness feature.
    Type: Grant
    Filed: September 7, 2018
    Date of Patent: April 27, 2021
    Assignee: HITACHI, LTD.
    Inventors: Toshiyuki Ukai, Yasuharu Namba
  • Patent number: 10990986
    Abstract: Systems, apparatuses, and methods for improving an observation campaign in response analytical data collected form observations. An observation campaign may be a set of campaign parameters designed to incentivize observers of real-world data to collect and send electronic communication of the collected real-world data to the observation platform. By analyzing the collected real-world data against one or more defined metrics, one or more parameters of the observation campaign may be changed in an effort to improve the collection of the real-world data. Further, the improved set of observation campaign parameters may be used to establish or improve observation campaign templates as well as improving similar bit unrelated observation campaign.
    Type: Grant
    Filed: August 17, 2016
    Date of Patent: April 27, 2021
    Assignee: Observa, Inc.
    Inventors: Hugh Howard Holman, Erik Eugene Chelstad
  • Patent number: 10963839
    Abstract: Nested hierarchies can be efficiently analyzed by normalizing a portion of the hierarchy as defined by a limiting factor for the hierarchy. In a project hierarchy wherein each project contains a task hierarchy, each task hierarchy can be normalized. Further, the projects can be assigned to levels such that data for each level can be indexed, partitioned, or otherwise differentiated. The data then can be efficiently rolled up by level using the partially normalized hierarchy.
    Type: Grant
    Filed: March 26, 2019
    Date of Patent: March 30, 2021
    Assignee: ORACLE INTERNATIONAL CORPORATION
    Inventor: Shane Robert Vermette
  • Patent number: 10956840
    Abstract: According to one embodiment, a method includes receiving biometric information about a living body of a user wearing an eyeglasses-type wearable terminal and working in a predetermined range, from the eyeglasses-type wearable terminal, and estimating that the user is concentrating, based on the received biometric information.
    Type: Grant
    Filed: December 22, 2015
    Date of Patent: March 23, 2021
    Assignee: Kabushiki Kaisha Toshiba
    Inventors: Takashi Sudo, Akira Tanaka, Kenichi Doniwa, Hiroaki Komaki, Hiroki Kumagai, Yasuhiro Kanishima, Nobuhide Okabayashi
  • Patent number: 10936987
    Abstract: A system and method for analyzing the effectiveness of road maintenance efforts within a district is provided. Data obtained from roadway weather information stations and a traffic data monitoring system is gathered to determine when weather events begin and end based upon weather conditions and traffic information. The effectiveness of roadway maintenance efforts after the end of such weather event is determined.
    Type: Grant
    Filed: September 9, 2019
    Date of Patent: March 2, 2021
    Assignee: STATE OF OHIO, DEPARTMENT OF TRANSPORTATION
    Inventors: John A. MacAdam, David L. Holstein, Thomas M. Lyden, Sonja R. Simpson, Scott E. Lucas
  • Patent number: 10929860
    Abstract: View location metric generation and engagement attribution within an AR or VR environment are described. In one example, a system of a digital medium environment is configured to generate metric data describing viewed locations within an augmented or virtual reality environment. The system includes a log data collection module implemented at least partially in hardware of a computing device to collect log data from a plurality of user devices. The log data describes locations associated with an augmented or virtual reality environment and a viewing direction at corresponding locations. The system also includes a metric generation module implemented at least partially in hardware of the computing device to generate metric data describing viewed locations within the augmented or virtual reality environment by the plurality of user devices and an output module implemented at least partially in hardware of the computing device to output the generated metric data.
    Type: Grant
    Filed: March 28, 2017
    Date of Patent: February 23, 2021
    Assignee: Adobe Inc.
    Inventors: Joshua Aaron Hansen, William Brandon George, Kevin Gary Smith
  • Patent number: 10922637
    Abstract: Embodiments described herein generally relate to a customizable management system for various unique packaging production architectures. The customizable management system can be configurable to universally integrate with various systems within a variety of unique packaging production architectures. For example, the customizable management system can comprise one or more importer modules that receive package creation requests and translate the requests into a second format that is readable by one or more staging and selection modules. The system may also comprise staging and selection modules that are configured to identify within each translated packaging creation order one or more final packaging parameters and identify a workgroup that is capable of meeting the one or more final packaging parameters. The system may also comprise one or more machine group modules in communication with one or more packaging stations.
    Type: Grant
    Filed: April 21, 2016
    Date of Patent: February 16, 2021
    Assignee: Packsize LLC
    Inventors: Chris R. Featherstone, Jeffrey Lee Rasmussen, Andreas Harnesk, Ryan Osterhout, Stefan Karlsson, Robert Lingstyul, Clinton P Smith
  • Patent number: 10909554
    Abstract: A device can receive, from a set of storage devices, first information relating to one or more pilot data plans that are associated with one or more first groups of user devices. The device can receive, from the set of storage devices, second information relating to one or more live data plans that are associated with one or more second groups of user devices. The device can analyze the first information and/or the second information to identify one or more patterns of information. The one or more patterns can include a data usage pattern, a demographic information pattern, a revenue generation pattern, and/or a user interest pattern. The device can perform one or more actions, including generating a new data plan, identifying one or more user accounts as candidates for a new data plan, and/or transmitting, via a network, information relating to the new data plan.
    Type: Grant
    Filed: March 24, 2017
    Date of Patent: February 2, 2021
    Assignee: Verizon Patent and Licensing Inc.
    Inventors: Fengping Zhang, Susan Kelly, Jian Huang, Fnu Bongu Huma Shankar Rao, Guanrao Chen, Mohammad Zohaib Akmal, Harshal Khandare
  • Patent number: 10909276
    Abstract: Embodiments may include systems and methods to create and edit a representation of a worksite, to create various data objects, to classify such objects as various types of pre-defined “features” with attendant properties and layout constraints. As part of or in addition to classification, an embodiment may include systems and methods to create, associate, and edit intrinsic and extrinsic properties to these objects. A design engine may apply of design rules to the features described above to generate one or more solar collectors installation design alternatives, including generation of on-screen and/or paper representations of the physical layout or arrangement of the one or more design alternatives. In some embodiments, metadata about the design process, including the process of classifying features and providing user input, generating layouts, and then modifying those layouts, may be generated. The metadata may include information about exceptional conditions in the project state information or design.
    Type: Grant
    Filed: June 8, 2018
    Date of Patent: February 2, 2021
    Assignee: SUNPOWER CORPORATION
    Inventors: Gary Wayne, Alexander Frumkin, Michael Zaydman, Scott Lehman, Jules Brenner
  • Patent number: 10909608
    Abstract: The method of processing an analysis cycle to determine interest merchants may include selecting a seed merchant relevant to a topic interest, identifying consumers that have completed a transaction with the seed merchant to generate a list of identified consumers, determining merchants visited by the identified consumers, scoring all the merchants based on network connectivity, activity, and merchant over-index, updating the seed merchant in response to the list of scored merchants relative to a scoring threshold, and scoring the list of identified consumers based on the number of distinct merchants in transaction and over-indexing. Additionally, the method may further comprise producing a list of updated interest merchants and a list of updated identified consumers, where the updated interest merchants and the updated identified consumers are relevant to the topic interest.
    Type: Grant
    Filed: December 5, 2018
    Date of Patent: February 2, 2021
    Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC
    Inventors: Ching-nu Chang, Lee Chau, Terrence Fischer, Anthony Harry Mavromatis
  • Patent number: 10902439
    Abstract: Systems, apparatuses, and methods for observing and collecting real-world data about conditions, standards, guidelines, rules and restrictions established by a coordinator of an observation campaign. One embodiment may include a user-based mobile computing device (e.g., a smart phone) configured to execute an observation application to coordinate observing and collecting of real-world data. Further, the mobile computing device may include a communication module configured to send collected real-world data to an observation server computer. Upon verification of the collected real-world data, the observation platform may coordinate compensation to a user of the mobile computing device in exchange for the successful observation and collection of the requested real-world data. Additional observation opportunities may be triggered for observers in response to a successful fulfillment of an opportunity.
    Type: Grant
    Filed: August 17, 2016
    Date of Patent: January 26, 2021
    Assignee: Observa, Inc.
    Inventors: Hugh Howard Holman, Erik Eugene Chelstad