Patents by Inventor Alan G. Nemeth

Alan G. Nemeth has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Method and apparatus for supporting a computer-based product
    Patent number: 10242329
    Abstract: A technique includes providing a cost model to predict a total cost for supporting a computer-based product system. The cost model predicts preventive, reactive and deferred components of the total cost. The technique includes determining features of the support and computer-based product system based at least in part on the cost model.
    Type: Grant
    Filed: July 2, 2009
    Date of Patent: March 26, 2019
    Assignee: Hewlett Packard Enterprise Development LP
    Inventors: Dejan S. Milojicic, Brian Cox, Timothy F. Forell, Alan G. Nemeth, Peter Piet
  • Automating diagnoses of computer-related incidents
    Patent number: 8868973
    Abstract: A technique includes using a computer agent to observe diagnoses of computer-related incidents. Based on the observation, patterns are identified in the diagnoses, and based at least in part on the patterns, the diagnoses are selectively automated.
    Type: Grant
    Filed: July 2, 2009
    Date of Patent: October 21, 2014
    Assignee: Hewlett-Packard Development Company, L.P.
    Inventors: Dejan S. Milojicic, Brian Cox, Timothy F. Forell, Alan G. Nemeth, Jon Christopher Connelly
  • AUTOMATING DIAGNOSES OF COMPUTER-RELATED INCIDENTS
    Publication number: 20120102363
    Abstract: A technique includes using a computer agent to observe diagnoses of computer-related incidents. Based on the observation, patterns are identified in the diagnoses, and based at least in part on the patterns, the diagnoses are selectively automated.
    Type: Application
    Filed: July 2, 2009
    Publication date: April 26, 2012
    Applicant: HEWLETT-PACKARD DEVELOPMENT COMPANY, L.P.
    Inventors: Dejan S. Milojicic, Brian Cox, Timothy F. Forell, Alan G. Nemeth, Jon Christopher Connelly
  • METHOD AND APPARATUS FOR SUPPORTING A COMPUTER-BASED PRODUCT
    Publication number: 20120101864
    Abstract: A technique includes determining a mixture of product-based, automation-based and human-based components of service support to resolve incidents that occur in a computer-based product. Based at least in part on the determined mixture, features are selectively incorporated into the product.
    Type: Application
    Filed: July 2, 2009
    Publication date: April 26, 2012
    Inventors: Dejan S. Milojicic, Brian Cox, Timothy F. Forell, Alan G. Nemeth
  • METHOD AND APPARATUS FOR SUPPORTING A COMPUTER-BASED PRODUCT
    Publication number: 20120016705
    Abstract: A technique includes providing a cost model to predict a total cost for supporting a computer-based product system. The cost model predicts preventive, reactive and deferred components of the total cost. The technique includes determining features of the support and computer-based product system based at least in part on the cost model.
    Type: Application
    Filed: July 2, 2009
    Publication date: January 19, 2012
    Inventors: Dejan S. Milojicic, Brian Cox, Timothy F. Forell, Alan G. Nemeth, Peter Piet
  • Solicited message packet transfer system
    Patent number: 4601586
    Abstract: A system for transferring solicited message packets between data processors coupled on a serial communications path. A solicitor processor allocates a portion of its memory for storage of solicited message packets which might be solicited and received from at least one other data processor. The solicitor data processor defines a sequence of operations to be performed on any such received solicited message packets at that processor. The solicitor processor also transfers a solicited message parameter signal to the solicitee data processor where that signal is representative of a predetermined header portion for solicited data packets which might be generated by the solicitee data processor and transferred to the solicitor data processor. The header portion of a solicited message packet relates one or more of the sequences of operations which are to be associated with that packet.
    Type: Grant
    Filed: February 10, 1984
    Date of Patent: July 22, 1986
    Assignee: Prime Computer, Inc.
    Inventors: Richard G. Bahr, Daryl F. Kinney, Alan G. Nemeth, Helen S. Raizen