Patents by Inventor Amanda A. Alvarado

Amanda A. Alvarado has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11334418
    Abstract: A computing system in a server environment receives a diagnostic data package, corresponding to a problem, from a client computing system and runs a problem-specific analyzer to generate additional problem-specific data. A root cause for the problem is identified along with a recovery action, based on the diagnostic data package and the additional problem-specific data. The root cause and recovery action are communicated to the client computing system.
    Type: Grant
    Filed: January 18, 2021
    Date of Patent: May 17, 2022
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: Kiran Nallabothula, Dylan Symington, Nagaraju Palla, Amanda A. Alvarado, Ricardo Soares Stern
  • Publication number: 20210141682
    Abstract: A computing system in a server environment receives a diagnostic data package, corresponding to a problem, from a client computing system and runs a problem-specific analyzer to generate additional problem-specific data. A root cause for the problem is identified along with a recovery action, based on the diagnostic data package and the additional problem-specific data. The root cause and recovery action are communicated to the client computing system.
    Type: Application
    Filed: January 18, 2021
    Publication date: May 13, 2021
    Inventors: Kiran NALLABOTHULA, Dylan SYMINGTON, Nagaraju PALLA, Amanda A. ALVARADO, Ricardo Soares STERN
  • Patent number: 10929219
    Abstract: A method, performed by a computing system deployed in a server environment, comprises receiving, from a client computing device that is remote from the server environment, a problem scenario identifier that identifies a problem scenario indicative of a problem associated with the client computing device, identifying a problem-specific diagnostic analyzer, that is specific to the problem associated with the client computing device, based on mapping information that maps the problem scenario to the problem-specific diagnostic analyzer, running the problem-specific diagnostic analyzer to obtain problem-specific diagnostic data that is specific to the problem associated with the client computing device, the problem-specific diagnostic data including first data associated with the client computing device and second data associated with the server environment, identifying a suggested recovery action based on the problem-specific diagnostic data, and communicating the suggested recovery action to the client computin
    Type: Grant
    Filed: May 7, 2019
    Date of Patent: February 23, 2021
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: Kiran Nallabothula, Dylan Symington, Nagaraju Palla, Amanda A. Alvarado, Ricardo Soares Stern
  • Publication number: 20190258536
    Abstract: A method, performed by a computing system deployed in a server environment, comprises receiving, from a client computing device that is remote from the server environment, a problem scenario identifier that identifies a problem scenario indicative of a problem associated with the client computing device, identifying a problem-specific diagnostic analyzer, that is specific to the problem associated with the client computing device, based on mapping information that maps the problem scenario to the problem-specific diagnostic analyzer, running the problem-specific diagnostic analyzer to obtain problem-specific diagnostic data that is specific to the problem associated with the client computing device, the problem-specific diagnostic data including first data associated with the client computing device and second data associated with the server environment, identifying a suggested recovery action based on the problem-specific diagnostic data, and communicating the suggested recovery action to the client computin
    Type: Application
    Filed: May 7, 2019
    Publication date: August 22, 2019
    Inventors: Kiran NALLABOTHULA, Dylan SYMINGTON, Nagaraju PALLA, Amanda A. ALVARADO, Ricardo Soares STERN
  • Patent number: 10338991
    Abstract: A computing system in a server environment receives a diagnostic data package, corresponding to a problem, from a client computing system and runs a problem-specific analyzer to generate additional problem-specific data. A root cause for the problem is identified along with a recovery action, based on the diagnostic data package and the additional problem-specific data. The root cause and recovery action are communicated to the client computing system.
    Type: Grant
    Filed: February 21, 2017
    Date of Patent: July 2, 2019
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: Kiran Nallabothula, Dylan Symington, Nagaraju Palla, Amanda A. Alvarado, Ricardo Soares Stern
  • Publication number: 20180239659
    Abstract: A computing system in a server environment receives a diagnostic data package, corresponding to a problem, from a client computing system and runs a problem-specific analyzer to generate additional problem-specific data. A root cause for the problem is identified along with a recovery action, based on the diagnostic data package and the additional problem-specific data. The root cause and recovery action are communicated to the client computing system.
    Type: Application
    Filed: February 21, 2017
    Publication date: August 23, 2018
    Inventors: Kiran Nallabothula, Dylan Symington, Nagaraju Palla, Amanda A. Alvarado, Ricardo Soares Stern
  • Publication number: 20140379799
    Abstract: An online service stores and augments aggregated content that is obtained from different content sources. For example, the content may include electronic messages, calendars, contacts, social network content, feed data, search results, and the like. The online service augments the aggregated content to include additional content. The online service may augment the aggregated content differently based on the type of the content being augmented. For example, electronic messages may be augmented differently as compared to when augmenting calendar events or contact cards. Searches may be made across all or a portion of the different content sources that are aggregated and augmented for a user. For example, a user may view the messages from a particular user regardless of the message provider providing the content to the user. Similarly, a user may perform a general search across each of the different content sources to locate items matching a search query.
    Type: Application
    Filed: June 21, 2013
    Publication date: December 25, 2014
    Inventors: Jonathan LeCroy, Gurashish Brar, Joe Yap, Doreen Nelson Fasen, Jason Norman, Amanda Alvarado, Aaron Stout
  • Patent number: D689067
    Type: Grant
    Filed: May 29, 2012
    Date of Patent: September 3, 2013
    Assignee: Microsoft Corporation
    Inventors: Stefanie Danhope, March Rogers, Amanda Alvarado
  • Patent number: D701867
    Type: Grant
    Filed: May 29, 2012
    Date of Patent: April 1, 2014
    Assignee: Microsoft Corporation
    Inventors: Kathleen R. Thompson, March Rogers, Amanda Alvarado, Sam Franklin Williams, III
  • Patent number: D705238
    Type: Grant
    Filed: June 13, 2012
    Date of Patent: May 20, 2014
    Assignee: Microsoft Corporation
    Inventors: Kathleen R. Thompson, Keri Talbot, March Rogers, Amanda Alvarado, Sam Franklin Williams, III
  • Patent number: D705239
    Type: Grant
    Filed: June 13, 2012
    Date of Patent: May 20, 2014
    Assignee: Microsoft Corporation
    Inventors: Kathleen R. Thompson, Keri Talbot, March Rogers, Amanda Alvarado, Sam Franklin Williams, III