Patents by Inventor Ankita Jhanwar

Ankita Jhanwar has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 12106083
    Abstract: A system and method for rule selection may include using one or more processors in a computer server, for a set of rules, each rule having one or more rule criteria, determining for each rule if the result of an interaction between interaction metadata and the one or more rule criteria includes one or more criteria. For each rule where the intersection includes one or more criteria, a complement result may be calculated between the result of the intersection and the rule criteria; and based on the complement result, wherein if the complement result is null, the rule may be selected.
    Type: Grant
    Filed: February 15, 2022
    Date of Patent: October 1, 2024
    Assignee: InContact Inc.
    Inventors: Ankita Jhanwar, Darshan Ambhaikar, Nishu Bansal, Piyush Jain, Sarang Panajkar, Seemit Shah
  • Publication number: 20230259342
    Abstract: A system and method for rule selection may include using one or more processors in a computer server, for a set of rules, each rule having one or more rule criteria, determining for each rule if the result of an interaction between interaction metadata and the one or more rule criteria includes one or more criteria. For each rule where the intersection includes one or more criteria, a complement result may be calculated between the result of the intersection and the rule criteria; and based on the complement result, wherein if the complement result is null, the rule may be selected.
    Type: Application
    Filed: February 15, 2022
    Publication date: August 17, 2023
    Applicant: InContact Inc.
    Inventors: Ankita Jhanwar, Darshan Ambhaikar, Nishu Bansal, Piyush Jain, Sarang Panajkar, Seemit Shah