Patents by Inventor Bogdan Blaszczak

Bogdan Blaszczak has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 8913721
    Abstract: A telecommunication system is arranged between a trusted automated interactive system and a non-secure agent. The trusted automated interactive portion is operable for bidirectional communications with a caller. The agent portion is arranged to be bridged onto a communication connection between the caller (or network chat user) and the trusted interactive system under certain conditions. Sensitive data transmitted between the system and a calling user may be blocked from being communicated to the agent even while the agent is bridged onto the connection. In one embodiment, information (such as a verification of authenticity of the caller) pertaining to the sensitive data (but not the sensitive data itself) is communicated to the agent.
    Type: Grant
    Filed: May 21, 2012
    Date of Patent: December 16, 2014
    Assignee: Intervoice Limited Partnership
    Inventors: Anantha Narayanan, Ellis K. Cave, Bogdan Blaszczak, Justin Broughton, Mohan Rangarajan
  • Patent number: 8204180
    Abstract: A telecommunication system is arranged between a trusted automated interactive system and a non-secure agent. The trusted automated interactive portion is operable for bidirectional communications with a caller. The agent portion is arranged to be bridged onto a communication connection between the caller (or network chat user) and the trusted interactive system under certain conditions. Sensitive data transmitted between the system and a calling user may be blocked from being communicated to the agent even while the agent is bridged onto the connection. In one embodiment, information (such as a verification of authenticity of the caller) pertaining to the sensitive data (but not the sensitive data itself) is communicated to the agent.
    Type: Grant
    Filed: August 8, 2008
    Date of Patent: June 19, 2012
    Assignee: Intervoice Limited Partnership
    Inventors: Anantha Narayanan, Ellis K. Cave, Bogdan Blaszczak, Justin Broughton, Mohan Rangarajan
  • Publication number: 20070203708
    Abstract: The present invention is directed to a system and method in which an interface (proxy) is positioned between a browser and a speech server such that the proxy, while transparent to both the browser and the speech server, collects and stores data, including utterances and other media obtained from a user, such that the media data can be retrieved in a uniform manner for subsequent manipulation, such as, for example, transcription or presentation (or preservation) of a tangible format of the media as a function of a transaction session with the user. The proxy is a passive monitoring device positioned between the functioning components of a system such that the proxy looks to the browser as a speech server and looks to the speech server as a browser.
    Type: Application
    Filed: February 28, 2006
    Publication date: August 30, 2007
    Applicant: InterVoice Limited Partnership
    Inventors: Michael Polcyn, Ellis Cave, Kenneth Waln, Bogdan Blaszczak
  • Patent number: 6751787
    Abstract: A simplified programming language is disclosed. The main flow of the program is enclosed in one or more frames. Concurrent operations and asynchronous events that may affect the main program code are attached to the frames as decorations. Operations within the frames may loop or pause until an outside event defined in a decoration causes the main program to exit the frame or to end. Concurrently operating programs may cooperatively exchange data using the decorations. The present language enables software code to be easily updated or modified by changing the decorations that are connected to the program frames.
    Type: Grant
    Filed: October 13, 2000
    Date of Patent: June 15, 2004
    Assignee: Intervoice Limited Partnership
    Inventors: Bogdan Blaszczak, Myra Hambleton, Eric Weeren, Ellis K. Cave
  • Patent number: 6615255
    Abstract: A system and method for accessing and configuring remote systems is disclosed. A home system having a generic interface establishes a connection with a remote system. The home system determines the current configuration of the remote system, such as the installed features and software version. The remote system then provides any necessary configuration logic objects to the home system. The configuration logic objects are associated with the specific feature and software on the remote system. Using the configuration logic objects for a particular remote system, the generic interface provides a list of valid configuration options to the user. The user is thereby able to modify the configuration of the remote system without having to know the specific features and software that are installed on the remote system and without the risk of selecting an invalid configuration. Configuration logic objects may also monitor the configuration options selected by the user and verify that the selected options are valid.
    Type: Grant
    Filed: December 14, 1998
    Date of Patent: September 2, 2003
    Assignee: InterVoice Limited Partnership
    Inventor: Bogdan Blaszczak