Abstract: One aspect of the invention is a method for wireless call processing. The method includes downloading at least one function-specific logic control program into each of a plurality of generic logic control state machines and receiving a message at a wireless protocol-specific codec, parsing the message, and routing the message to a first logic control state machine associated with the protocol-specific codec. The method also includes executing the function-specific logic control program of a first logic control state machine and generating a call event and routing the call event to an event codec. The method also includes executing the function-specific logic control program of a second logic control state machine and processing the call event. In a particular embodiment, the method also includes allocating an RF channel that may be used for the call event without seizing the RF channel.

Abstract: One aspect of the invention is an intelligence engine. The intelligence engine includes a distributor layer operable to communicate with at least one call agent in a telecommunications network. The call agent may receive state-driven information associated with a call between an originator and a termination point. The intelligence engine also includes a telephony management layer. The telephony management layer is operable to receive a plurality of stateless requests from the distributor layer, access a database entry associated with the requests, spawn at least one request to obtain information associated with the originator and the termination point if necessary to route the call, and send the information to the call agent to route the call. In a particular embodiment, the intelligence engine further includes a facility management command and control layer. The facility management command and control layer is operable to receive an indicator signal associated with the call from the network.