Patents by Inventor Chitra Dorai

Chitra Dorai has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20190294900
    Abstract: A method for validating a remote user's identity comprises retrieving a user's photo and a user's signature from a digital associated identification card; requesting a real-time photo set, wherein the real-time photo set includes a first photo and a second photo; requesting a real-time written signature with the requested real-time photo set; signature matching the real-time written signature against the user's signature of the digital associated identification card; background matching a background in the first photo of the real-time photo set against a background in the second photo of the real-time photo set; user matching an image of the user from the first photo against the user's photo from the digital associated identification card; and validating the user's identity in response to determining that the signature matching satisfies a first threshold, the background matching satisfies a second threshold, and the user matching satisfies a third threshold.
    Type: Application
    Filed: March 23, 2018
    Publication date: September 26, 2019
    Inventors: Ying Li, Harummiati Gandasasmita, Chitra Dorai
  • Publication number: 20180285799
    Abstract: In response to receiving notice of receipt of a shipment of goods with an associated shipping document, aspects drive a camera to acquire a digital image of the shipping document; acquire comments from a receiver of the goods as to a satisfactory quality of the received goods; extract structured text content from the image of the shipping document and from the acquired receiver comments that is relevant to generating a goods-received note; and automatically generate a goods-received note from the extracted text content of the image of the shipping document and from the extracted structured text content to include quantity of goods satisfactorily received.
    Type: Application
    Filed: March 28, 2017
    Publication date: October 4, 2018
    Inventors: SHELLEY DAVIES, CHITRA DORAI, YING LI, MUTHU M. MUTHIAH
  • Publication number: 20170372371
    Abstract: An approach is provided for managing a contact with an inactive customer. After grouping customers into active and inactive customers, the active customers are grouped according to activity segments corresponding to a level and style of activity. Personality traits, values, and needs of the active customers are determined. A mapping between the personality traits, values, and needs of the active customers and the activity segments is generated. Personality traits, values, and needs of an inactive customer are determined. Using the mapping and based on the personality traits, values, and needs of the inactive customer, an activity segment in which the inactive customer likely belongs is determined. Action(s) corresponding to the active customers in the determined activity segment are selected. The action(s) are applied to the inactive customer to increase a likelihood of the inactive customer becoming engaged in an activity similar to activities performed by the active customers.
    Type: Application
    Filed: June 23, 2016
    Publication date: December 28, 2017
    Inventors: Chitra Dorai, Julian A. McIntosh, Sreeranjini R. Seetharam, Rohit A. Shetty
  • Publication number: 20170161835
    Abstract: A method for projecting performance of a target asset compared to a benchmark, the method comprising receiving one or more target matrices corresponding to a target portfolio and one or more benchmark matrices corresponding to a benchmark portfolio, wherein the target matrices and benchmark matrices comprise elements corresponding to variables that influence portfolio performance trajectory, computing a target performance trajectory based on the one or more target matrices and a benchmark performance trajectory based on the benchmark matrices, identifying actions to bring the target performance trajectory above the benchmark performance trajectory; and communicating the identified actions.
    Type: Application
    Filed: December 8, 2015
    Publication date: June 8, 2017
    Inventors: Chitra Dorai, Roger D. Lederman, Xu Sun
  • Publication number: 20170116531
    Abstract: A method, system and computer program product for detecting an emerging life event and identifying an action plan to remediate affects of the life event are disclosed. In an embodiment, the method comprises specifying a group of emerging life events, and a group of behavior features that map to the emerging life events; receiving behavioral data identifying behavior of a person; and analyzing the behavioral data to determine if any of the specified behavior features are identified in the behavioral data. When one or more of the behavior feature are identified in the behavioral data as behavior features of the person, the identified behavior features are mapped to one or more of the specified emerging life events; and the mapped emerging life events is used to determine an action plan to remediate affects of that life event.
    Type: Application
    Filed: October 27, 2015
    Publication date: April 27, 2017
    Inventors: Chitra Dorai, Roger D. Lederman, Ying Li
  • Publication number: 20170053291
    Abstract: In analyzing real-time order data, a surveillance system obtains historical orders data in a historical order stream labeled for a given rule, and for the given rule, determines optimal time and optimal data volume using a distribution model for the historical orders data. The surveillance system obtains real-time orders data from a real-time order stream within the optimal time or optimal data volume, determines that at least one real-time orders data violates the given rule, and validates that the real-time orders data indicates fraudulent activity. The surveillance system determines that the real-time orders data does not conform to the distribution model for the given rule, and in response, updates the distribution model using the real-time orders data, and updates the determination of the optimal time and optimal data volume using the updated distribution model and associating the updated optimal time and the updated optimal data volume with the given rule.
    Type: Application
    Filed: August 17, 2015
    Publication date: February 23, 2017
    Inventors: Rajiv CHODHARI, Subhendu DAS, Chitra DORAI, Ying LI
  • Patent number: 9471404
    Abstract: For data integration using APIs, a request for data is analyzed to determine a set of functional characteristics and a set of non-functional characteristics expected in the data. A first API entry is selected in a registry of API entries, the first API entry corresponding to a first API of the first data source. The first API entry includes a first metadata corresponding to a first functional characteristic in the set of functional characteristics. The first API is invoked to obtain a first portion of the data, the first portion having the first functional characteristic. Using a second API entry in the registry, a second API is invoked to obtain a second portion of the data. The first portion and the second portion are returned in a response to the request.
    Type: Grant
    Filed: October 7, 2015
    Date of Patent: October 18, 2016
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Ronald Ambrosio, Amol A. Dhondse, Chitra Dorai, Anand Pikle, Krishnan K. Ramachandran, Gandhi Sivakumar
  • Patent number: 9218435
    Abstract: System, computer implemented method and computer program product for dynamically updating a Web page using browser-based messaging. A system for dynamically updating a Web page using browser-based messaging includes a Web page that includes a plurality of Web messaging tags, and a selected data model that can be bound to the Web messaging tags, and at least one messaging client for accepting at least one message from a message server and for processing the accepted at least one message into the selected data model.
    Type: Grant
    Filed: May 27, 2008
    Date of Patent: December 22, 2015
    Assignee: International Business Machines Corporation
    Inventors: Gerard John Buttner, Chitra Dorai, Ahmad-Sameh Afif Fakhouri, Daniel A. Gisolfi, Jianren Li
  • Patent number: 9210265
    Abstract: Improving right party contact rates with a customer by exploring available contact channels and time periods may include periodically reviewing that customer's contact information to determine a set of exploration scores for each contact channel and time period pair of that customer, using an exploration score function based on an unexplored potential value, a contact utilization value, and a need-to-explore value for that contact channel and time period pair.
    Type: Grant
    Filed: June 27, 2013
    Date of Patent: December 8, 2015
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Ali A. Bulbul, Chitra Dorai, Vidar Hrafnkelsson, Alejandro Veen
  • Patent number: 9063791
    Abstract: A service-level specification for information technology services is obtained from a user. The service-level specification is mapped into an information technology specific deployment plan. Information technology specific resources are deployed in accordance with the information technology specific deployment plan to provide the information technology services.
    Type: Grant
    Filed: August 31, 2012
    Date of Patent: June 23, 2015
    Assignee: International Business Machines Corporation
    Inventors: Chitra Dorai, Raymond B. Jennings, III, Sambit Sahu, Anees A. Shaikh
  • Publication number: 20150081398
    Abstract: A method for setting a performance target in an outcome driven business model. The method includes receiving historical data, comprising industry performance data, for the outcome driven business model and performance target settings, including a forecasting horizon and confidence level. The method includes calculating, for a plurality of forecasting methods and the forecasting horizon, a function associated with a probability of an industry benchmark performance meeting a threshold value. The method includes determining, based on the function for each of the plurality of forecasting methods, a best forecasting method of the plurality of forecasting methods at the forecasting horizon and the confidence level. The method includes calculating, based on the historical data and the forecasting horizon, using the best forecasting method, a forecast benchmark value.
    Type: Application
    Filed: September 17, 2013
    Publication date: March 19, 2015
    Applicant: International Business Machines Corporation
    Inventors: Chitra Dorai, Larry D. Huffman, Bruce W. Jones, Nan Shao, Kevin M. Simback, Alejandro Veen
  • Publication number: 20150019458
    Abstract: A method for determining an optimal multi-stage asset management policy includes providing a plurality of decision epochs and a number of admissible asset health levels for each decision epoch, providing a portfolio of assets over the admissible asset health levels in an initial decision epoch, providing a plurality of state transition probabilities between states of an underlying asset health dynamics process for the decision epochs, where each state corresponds to a percentage of assets that has a given health level in a given decision epoch, providing an action set to which admissible actions of the state transition probabilities belong, where an action changes a state transition probability, and determining cost functions of the admissible actions on a per-asset basis, where operational targets impose constraints on probabilities that the asset health of the portfolio of assets, in one or more decision epochs, is within a specified range.
    Type: Application
    Filed: July 9, 2014
    Publication date: January 15, 2015
    Inventors: CHITRA DORAI, JANUSZ MARECKI, MAREK PETRIK, RUSLAN STARUSHOK, DHARMASHANKAR SUBRAMANIAN
  • Publication number: 20150003602
    Abstract: Improving right party contact rates with a customer by exploring available contact channels and time periods may include periodically reviewing that customer's contact information to determine a set of exploration scores for each contact channel and time period pair of that customer, using an exploration score function based on an unexplored potential value, a contact utilization value, and a need-to-explore value for that contact channel and time period pair.
    Type: Application
    Filed: June 27, 2013
    Publication date: January 1, 2015
    Inventors: Ali A. Bulbul, Chitra Dorai, Vidar Hrafnkelsson, Alejandro Veen
  • Patent number: 8893139
    Abstract: A method and system for achieving time-awareness in the highly available, fault-tolerant execution of components in a distributed computing system, without requiring the writer of these components to explicitly write code (such as entity beans or database transactions) to make component state persistent. It is achieved by converting the intrinsically non-deterministic behavior of the distributed system to a deterministic behavior, thus enabling state recovery to be achieved by advantageously efficient checkpoint-replay techniques. The system is deterministic by repeating the execution of the receiving component by processing the messages in the same order as their associated timestamps and time-aware by allowing adjustment of message execution based on time.
    Type: Grant
    Filed: March 15, 2013
    Date of Patent: November 18, 2014
    Assignee: International Business Machines Corporation
    Inventors: Robert E. Strom, Chitra Dorai, Huining Feng, Wei Zheng
  • Patent number: 8661132
    Abstract: A service-level specification for information technology services is obtained from a user. The service-level specification is mapped into an information technology specific deployment plan. Information technology specific resources are deployed in accordance with the information technology specific deployment plan to provide the information technology services.
    Type: Grant
    Filed: May 28, 2010
    Date of Patent: February 25, 2014
    Assignee: International Business Machines Corporation
    Inventors: Chitra Dorai, Raymond B. Jennings, III, Sambit Sahu, Anees A. Shaikh
  • Patent number: 8615588
    Abstract: A system, program product, and method are provided for copying a virtual machine image. An image library comprising a plurality of system images is provided by a target data processing system. A source image selection is received at the target data processing system. A given image from the image library is selected by the target system based on the received source image. The selected given image is transformed into a copy of the virtual machine image by receiving blocks from a source system that are part of the virtual machine image but not a part of the selected given image, such that only the blocks missing from the selected given image are transferred from the source system to the target system in order to form the copy of the virtual machine image. The source image is preferably a virtual data processing system image.
    Type: Grant
    Filed: January 20, 2011
    Date of Patent: December 24, 2013
    Assignee: International Business Machines Corporation
    Inventors: Chitra Dorai, John Fortelny, William J. Hladik, Jr., Rajeev Puri, Anees A. Shaikh, Kunwadee Sripanidkulchai, Mark W. Zeininger
  • Publication number: 20130138474
    Abstract: Potential customer loss is identified under circumstances where structured data may be ineffective. Game theory analytics of customer loss enable the construction of a parameter list to be screened. Concepts are associated with the parameters and their ranges. Keywords associated with the concepts are mined by an extraction engine to identify contact records of customers at risk of loss. Appropriate customized loss mitigation and customer retention strategies can be implemented.
    Type: Application
    Filed: January 30, 2012
    Publication date: May 30, 2013
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Chitra Dorai, Xin Fang, Anshul Sheopuri
  • Patent number: 8448171
    Abstract: A method, apparatus, and computer program product for managing communications between a plurality of applications are presented. A determination is made as to whether an address in a message is a prior address for a second application in the plurality of applications in response to receiving a message from a first application in the plurality of applications. The message is sent onto a virtual network configured to handle prior addresses for the plurality of applications in response to the address in the message being the prior address for the second application being located on another virtual machine from the first application.
    Type: Grant
    Filed: January 7, 2011
    Date of Patent: May 21, 2013
    Assignee: International Business Machines Corporation
    Inventors: Sean Donnellan, Chitra Dorai, Anees A. Shaikh, Kunwadee Sripanidkulchai
  • Patent number: 8429651
    Abstract: A virtual machine is migrated between a source cloud and a destination cloud. A temporary storage is mounted to a partition management firmware of the source cloud and to a partition management firmware of the destination cloud. A first storage location migration migrates the virtual machine from the source cloud to the at least one temporary storage. A second storage location migration migrates the virtual machine from the at least one temporary storage to final destination storage of the destination cloud. The temporary storage is then unmounted from the partition management firmware of the source cloud and from the partition management firmware of the destination cloud.
    Type: Grant
    Filed: January 20, 2010
    Date of Patent: April 23, 2013
    Assignee: International Business Machines Corporation
    Inventors: Sean Donnellan, Chitra Dorai, Anees A. Shaikh, Kunwadee Sripanidkulchai, Jie Zheng
  • Patent number: 8424005
    Abstract: A method and system for achieving time-awareness in the highly available, fault-tolerant execution of components in a distributed computing system, without requiring the writer of these components to explicitly write code (such as entity beans or database transactions) to make component state persistent. It is achieved by converting the intrinsically non-deterministic behavior of the distributed system to a deterministic behavior, thus enabling state recovery to be achieved by advantageously efficient checkpoint-replay techniques. The system is deterministic by repeating the execution of the receiving component by processing the messages in the same order as their associated timestamps and time-aware by allowing adjustment of message execution based on time.
    Type: Grant
    Filed: July 27, 2009
    Date of Patent: April 16, 2013
    Assignee: International Business Machines Corporation
    Inventors: Robert E. Strom, Chitra Dorai, Huining Feng, Wei Zheng