Patents by Inventor D. Thomas Waltz

D. Thomas Waltz has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11252119
    Abstract: Systems, methods, and computer-readable media are provided for logging message data with reduced the latency and decreased overhead in multi-tenant systems. A message server may implement a two-stage process for logging the message data. In the first stage, the message server may create job-specific and write-optimized staging tables for each message processing job, and may store the message data for each job in a corresponding staging table. This may be done as the message server is building and sending the messages for each job. Additionally, the message server may partition or shard the staging tables so that the write operations are spread to multiple storage disks to avoid creating a storage server hotspot or bottleneck. In the second stage, the message server may move the accumulated message data from the individual staging tables to a corresponding tenant space at regular intervals. Other embodiments may be described and/or claimed.
    Type: Grant
    Filed: June 4, 2018
    Date of Patent: February 15, 2022
    Assignee: SALESFORCE.COM, INC.
    Inventors: D. Thomas Waltz, Jonathan Bennett, Paul Beck
  • Patent number: 11216574
    Abstract: A system for controlling access within an enterprise to information associated with recipients of an electronic message campaign of the enterprise sent to a plurality of recipient devices wherein the enterprise includes hierarchically structured Business Units having an enterprise level Business Unit at the highest level and a plurality of second level Business Units and an enterprise system communicatively coupled to a network and including an enterprise level device communicatively coupled to a plurality of second level devices includes a server and an electronic message engine The server is configured to assign an enterprise account to the enterprise system and to allow the enterprise level device to communicate selected portions of the recipient list. The electronic message engine is configured to generate electronic messages within a message campaign for sending to recipients identified by each of the second level devices from the selected portions of the recipient list.
    Type: Grant
    Filed: October 14, 2019
    Date of Patent: January 4, 2022
    Assignee: salesforce.com, inc.
    Inventors: James Michael Ciancio-Bunch, Matt Beard, D. Thomas Waltz, Richard W. Jamison, Jack Fisher, Jeff Middlesworth
  • Patent number: 10693952
    Abstract: Systems, methods, and computer-readable media for processing and sending messages with low latency are described. An application server may obtain a triggered send request (TSR) message from triggered send (TS) subscriber. The TSR message may comprise TSR information and a TSR payload. The application server may directly inject the TSR payload to an available message server for processing when the TSR information indicates that a first priority is associated with the payload, and may notify the available message server that the TSR payload is available for processing when the TSR information indicates that a second priority is associated with the payload. The application server may also write the TSR payload and/or TSR information to a TSS queue of a TSS tenant space, and may write the payload to a non-relational datastore regardless of a priority associated with the payload. Other embodiments may be described and/or claimed.
    Type: Grant
    Filed: October 23, 2017
    Date of Patent: June 23, 2020
    Assignee: SALESFORCE.COM, INC.
    Inventors: D. Thomas Waltz, Jerry Seiler, Michael Clark, Steve Shellist, Kevin King, Andrew Rewald, Jonathan Bennett, Mike Alexander, Tod Karpinski
  • Publication number: 20200042736
    Abstract: A system for controlling access within an enterprise to information associated with recipients of an electronic message campaign of the enterprise sent to a plurality of recipient devices wherein the enterprise includes hierarchically structured Business Units having an enterprise level Business Unit at the highest level and a plurality of second level Business Units and an enterprise system communicatively coupled to a network and including an enterprise level device communicatively coupled to a plurality of second level devices includes a server and an electronic message engine The server is configured to assign an enterprise account to the enterprise system and to allow the enterprise level device to communicate selected portions of the recipient list. The electronic message engine is configured to generate electronic messages within a message campaign for sending to recipients identified by each of the second level devices from the selected portions of the recipient list.
    Type: Application
    Filed: October 14, 2019
    Publication date: February 6, 2020
    Inventors: James Michael Ciancio-Bunch, Matt Beard, D. Thomas Waltz, Richard W. Jamison, Jack Fisher, Jeff Middlesworth
  • Patent number: 10515326
    Abstract: Systems and methods are provided for processing queues in a database system. An exemplary system includes a database having a plurality of queue tables, with each queue table being associated with a different queue type and having a different schema associated therewith. A server coupled to the database determines a number of threads to allocate to a particular queue based at least in part on a number of entries in a queue table and configuration information associated with the queue and allocates that number of threads to the queue. Each thread causes a processing system of the server to retrieve work detail data for a respective subset of entries of the queue of entries from that queue table in a manner that is influenced by schema associated with that queue table and then perform a task corresponding to the queue type using the work detail data.
    Type: Grant
    Filed: August 28, 2015
    Date of Patent: December 24, 2019
    Assignee: ExactTarget, Inc.
    Inventor: D. Thomas Waltz
  • Publication number: 20190372924
    Abstract: Systems, methods, and computer-readable media are provided for logging message data with reduced the latency and decreased overhead in multi-tenant systems. A message server may implement a two-stage process for logging the message data. In the first stage, the message server may create job-specific and write-optimized staging tables for each message processing job, and may store the message data for each job in a corresponding staging table. This may be done as the message server is building and sending the messages for each job. Additionally, the message server may partition or shard the staging tables so that the write operations are spread to multiple storage disks to avoid creating a storage server hotspot or bottleneck. In the second stage, the message server may move the accumulated message data from the individual staging tables to a corresponding tenant space at regular intervals. Other embodiments may be described and/or claimed.
    Type: Application
    Filed: June 4, 2018
    Publication date: December 5, 2019
    Applicant: salesforce.com, inc.
    Inventors: D. Thomas WALTZ, Jonathan BENNETT, Paul BECK
  • Patent number: 10445520
    Abstract: A system for controlling access within an enterprise to information associated with recipients of an electronic message campaign of the enterprise sent to a plurality of recipient devices wherein the enterprise includes hierarchically structured Business Units having an enterprise level Business Unit at the highest level and a plurality of second level Business Units and an enterprise system communicatively coupled to a network and including an enterprise level device communicatively coupled to a plurality of second level devices includes a server and an electronic message engine The server is configured to assign an enterprise account to the enterprise system and to allow the enterprise level device to communicate selected portions of the recipient list. The electronic message engine is configured to generate electronic messages within a message campaign for sending to recipients identified by each of the second level devices from the selected portions of the recipient list.
    Type: Grant
    Filed: October 6, 2017
    Date of Patent: October 15, 2019
    Assignee: SALESFORCE.COM, INC.
    Inventors: James Michael Ciancio-Bunch, Matt Beard, D. Thomas Waltz, Richard W. Jamison, Jack Fisher, Jeff Middlesworth
  • Publication number: 20190124141
    Abstract: Systems, methods, and computer-readable media for processing and sending messages with low latency are described. An application server may obtain a triggered send request (TSR) message from triggered send (TS) subscriber. The TSR message may comprise TSR information and a TSR payload. The application server may directly inject the TSR payload to an available message server for processing when the TSR information indicates that a first priority is associated with the payload, and may notify the available message server that the TSR payload is available for processing when the TSR information indicates that a second priority is associated with the payload. The application server may also write the TSR payload and/or TSR information to a TSS queue of a TSS tenant space, and may write the payload to a non-relational datastore regardless of a priority associated with the payload. Other embodiments may be described and/or claimed.
    Type: Application
    Filed: October 23, 2017
    Publication date: April 25, 2019
    Applicant: salesforce.com, inc.
    Inventors: D. Thomas WALTZ, Jerry SEILER, Michael CLARK, Steve SHELLIST, Kevin KING, Andrew REWALD, Jonathan BENNETT, Mike ALEXANDER, Tod KARPINSKI
  • Publication number: 20180096160
    Abstract: A system for controlling access within an enterprise to information associated with recipients of an electronic message campaign of the enterprise sent to a plurality of recipient devices wherein the enterprise includes hierarchically structured Business Units having an enterprise level Business Unit at the highest level and a plurality of second level Business Units and an enterprise system communicatively coupled to a network and including an enterprise level device communicatively coupled to a plurality of second level devices includes a server and an electronic message engine The server is configured to assign an enterprise account to the enterprise system and to allow the enterprise level device to communicate selected portions of the recipient list. The electronic message engine is configured to generate electronic messages within a message campaign for sending to recipients identified by each of the second level devices from the selected portions of the recipient list.
    Type: Application
    Filed: October 6, 2017
    Publication date: April 5, 2018
    Inventors: James Michael Ciancio-Bunch, Matt Beard, D. Thomas Waltz, Richard W. Jamison, Jack Fisher, Jeff Middlesworth
  • Patent number: 9785788
    Abstract: A system for controlling access within an enterprise to information associated with recipients of an electronic message campaign of the enterprise sent to a plurality of recipient devices wherein the enterprise includes hierarchically structured Business Units having an enterprise level Business Unit at the highest level and a plurality of second level Business Units and an enterprise system communicatively coupled to a network and including an enterprise level device communicatively coupled to a plurality of second level devices includes a server and an electronic message engine The server is configured to assign an enterprise account to the enterprise system and to allow the enterprise level device to communicate selected portions of the recipient list. The electronic message engine is configured to generate electronic messages within a message campaign for sending to recipients identified by each of the second level devices from the selected portions of the recipient list.
    Type: Grant
    Filed: December 16, 2014
    Date of Patent: October 10, 2017
    Assignee: SALESFORCE.COM, INC.
    Inventors: James Michael Ciancio-Bunch, Matt Beard, D. Thomas Waltz, Richard W. Jamison, Jack Fisher, Jeff Middlesworth
  • Publication number: 20170061364
    Abstract: Systems and methods are provided for processing queues in a database system. An exemplary system includes a database having a plurality of queue tables, with each queue table being associated with a different queue type and having a different schema associated therewith. A server coupled to the database determines a number of threads to allocate to a particular queue based at least in part on a number of entries in a queue table and configuration information associated with the queue and allocates that number of threads to the queue. Each thread causes a processing system of the server to retrieve work detail data for a respective subset of entries of the queue of entries from that queue table in a manner that is influenced by schema associated with that queue table and then perform a task corresponding to the queue type using the work detail data.
    Type: Application
    Filed: August 28, 2015
    Publication date: March 2, 2017
    Applicant: ExactTarget, Inc.
    Inventor: D. Thomas Waltz