Abstract: An electronic apparatus includes a remote operation executor, a support information manager, and a display controller. The remote operation executor executes remote operation that receives the operation support from an operator terminal. The support information manager obtains support information from a support information storage, the support information storage storing, as the support information, operation procedure data indicating a series of operation inputted at the operator terminal. The display controller displays on the display an operation procedure indicated by the operation procedure data included in the support information obtained by the support information manager.

Abstract: An electronic apparatus includes a remote operation executor, a support information manager, a display controller, a determiner, and an editor. The remote operation executor executes remote operation that receives the operation support from an operator terminal. The support information manager causes a support information storage to store operation procedure data as support information, the operation procedure data indicating a series of operations operated in accordance with the remote operation. The determiner determines whether the operation procedure data that the support information stored in the support information storage indicates is up to date. The editor, when the operation procedure data is not up to date, edits the operation procedure data stored in the support information storage to up to date.

Abstract: An image forming apparatus includes an image reading unit, an extraction section, a character recognition section, a search section, an attachment section, and file storage. The image reading unit generates first image information. The extraction section extracts a specific area from the image base on the first image information. The character recognition section generates text information corresponding to information of a character string image included in the specific area. The search section searches for a webpage containing information relating to a meaning of a text indicated by the text information. The attachment section attaches link information of the webpage to the information of the character string image to generate second image information. The file storage section stores the second image information as a file therein. The specific area is an area with a specific mark applied thereto.

Abstract: An electronic apparatus includes a remote operation executor, a support information manager, and a display controller. The remote operation executor executes remote operation that receives the operation support from an operator terminal. The support information manager obtains support information from a support information storage, the support information storage storing, as the support information, operation procedure data indicating a series of operation inputted at the operator terminal. The display controller displays on the display an operation procedure indicated by the operation procedure data included in the support information obtained by the support information manager.

Abstract: An electronic apparatus includes a remote operation executor, a support information manager, a display controller, a determiner, and an editor. The remote operation executor executes remote operation that receives the operation support from an operator terminal. The support information manager causes a support information storage to store operation procedure data as support information, the operation procedure data indicating a series of operations operated in accordance with the remote operation. The determiner determines whether the operation procedure data that the support information stored in the support information storage indicates is up to date. The editor, when the operation procedure data is not up to date, edits the operation procedure data stored in the support information storage to up to date.

Abstract: An image forming apparatus includes an image reading unit, an extraction section, a character recognition section, a search section, an attachment section, and file storage. The image reading unit generates first image information. The extraction section extracts a specific area from the image base on the first image information. The character recognition section generates text information corresponding to information of a character string image included in the specific area. The search section searches for a webpage containing information relating to a meaning of a text indicated by the text information. The attachment section attaches link information of the webpage to the information of the character string image to generate second image information. The file storage section stores the second image information as a file therein. The specific area is an area with a specific mark applied thereto.