Patents by Inventor Debbie Hsu

Debbie Hsu has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 9529634
    Abstract: Methods and systems disclosed herein relate generally to evaluating resource loads to determine when to transform queues and to specific techniques for transforming at least part of queues so as to correspond to alternative resources.
    Type: Grant
    Filed: May 18, 2016
    Date of Patent: December 27, 2016
    Assignee: Live Nation Entertainment, Inc.
    Inventors: Debbie Hsu, Gary Yu, Jonathan Philpott, Suzanne Lai, Hong Zhou
  • Publication number: 20160335452
    Abstract: Embodiments relate to processing a request from a user device for access rights for a resource. An access management system can send a request to query a (e.g., cached or authoritative) data store for available access rights. The query may include an exact-match or fuzzy query. A set of access-right results responsive to the query can be identified. The system may transmit a communication to the user device that identifies the set, or a subset thereof. Upon receiving a selection of a result, the system can facilitate assigning access rights corresponding to the identified result to the user. In some instances, a level of precision at which a characteristic of an access-right result is identified and/or whether or how access rights are held depends on a request load.
    Type: Application
    Filed: July 25, 2016
    Publication date: November 17, 2016
    Inventors: Debbie Hsu, Victoria Chung, Gary Yu, Jonathan Philpott, Laura Hunter, Hong Zhou
  • Patent number: 9430663
    Abstract: Embodiments relate to processing a request from a user device for access rights for a resource. An access management system can send a request to query a (e.g., cached or authoritative) data store for available access rights. The query may include an exact-match or fuzzy query. A set of access-right results responsive to the query can be identified. The system may transmit a communication to the user device that identifies the set, or a subset thereof. Upon receiving a selection of a result, the system can facilitate assigning access rights corresponding to the identified result to the user. In some instances, a level of precision at which a characteristic of an access-right result is identified and/or whether or how access rights are held depends on a request load.
    Type: Grant
    Filed: June 9, 2015
    Date of Patent: August 30, 2016
    Assignee: Live Nation Entertainment, Inc.
    Inventors: Debbie Hsu, Victoria Chung, Gary Yu, Jonathan Philpott, Laura Hunter, Hong Zhou
  • Publication number: 20160078370
    Abstract: Before tickets for an event go onsale, users are allowed to register for the event. The registration requires completion of verification steps useful for discriminating between human and robot users. Due to the complexity of the first verification step, it can be estimated that registered users are more likely than other users to be human. Registered users are allowed to electronically submit requests for tickets for the event prior to the tickets going on sale. Unregistered users must wait to request tickets until a later time (e.g., when the tickets are onsale) and may—at that time—complete similar or simpler verification steps, further delaying receipt of their requests. Requests from registered users may further be preferentially served simply due to the registrations. Thus, tickets can be preferentially provided to users estimated to be more likely to be human.
    Type: Application
    Filed: September 17, 2014
    Publication date: March 17, 2016
    Applicant: LIVE NATION ENTERTAINMENT, INC.
    Inventors: Robert McEwen, Debbie Hsu
  • Publication number: 20150363603
    Abstract: Embodiments relate to processing a request from a user device for access rights for a resource. An access management system can send a request to query a (e.g., cached or authoritative) data store for available access rights. The query may include an exact-match or fuzzy query. A set of access-right results responsive to the query can be identified. The system may transmit a communication to the user device that identifies the set, or a subset thereof. Upon receiving a selection of a result, the system can facilitate assigning access rights corresponding to the identified result to the user. In some instances, a level of precision at which a characteristic of an access-right result is identified and/or whether or how access rights are held depends on a request load.
    Type: Application
    Filed: June 9, 2015
    Publication date: December 17, 2015
    Inventors: Debbie Hsu, Victoria Chung, Gary Yu, Jonathan Philpott, Laura Hunter, Hong Zhou
  • Patent number: 9202180
    Abstract: Described are systems and methods for designing certain aspects of an event venue and for communicating information regarding the event and the event venue to others. Certain embodiments provide a dynamic seat map via which an operator can assign certain characteristics to specific seats and/or seating sections. Certain embodiments generate interactive maps for users, via which information from a plurality of sources may be integrated and visually displayed. The user may specify certain criteria, and the interactive map may identify to the user seats and/or sections that match such criteria. Certain embodiments provide an interactive seat map via which users can select seats and share information.
    Type: Grant
    Filed: January 22, 2013
    Date of Patent: December 1, 2015
    Assignee: Live Nation Entertainment, Inc.
    Inventors: Dennis A. Denker, Raymond Yung-Chien Lew, Debbie Hsu
  • Publication number: 20120078667
    Abstract: Described are systems and methods for designing certain aspects of an event venue and for communicating information regarding the event and the event venue to others. Certain embodiments provide a dynamic seat map via which an operator can assign certain characteristics to specific seats and/or seating sections. Certain embodiments generate interactive maps for users, via which information from a plurality of sources may be integrated and visually displayed. The user may specify certain criteria, and the interactive map may identify to the user seats and/or sections that match such criteria. Certain embodiments provide an interactive seat map via which users can select seats and share information.
    Type: Application
    Filed: June 15, 2011
    Publication date: March 29, 2012
    Applicant: Ticketmaster, LLC
    Inventors: Dennis A. Denker, Raymond Yung-Chien Lew, Debbie Hsu