Abstract: An example system includes a processor to receive unlabeled data, few-shot training data, and a pre-trained model. The processor can split the unlabeled data into a number of groups corresponding to different perspectives. The processor can generate weakly labeled data for each of the number of groups using a respective associated heuristic. The processor can inter-train a model for each different perspective based on respective weakly labeled data. The processor can fine-tune each inter-trained model based on the few-shot training data for each different perspective to generate a final model for each different perspective.

Abstract: An example system includes a processor to pre-train a transformer-based language model on a general domain. The processor can inter-train the pre-trained transformer-based language model using partitioning and classification to generate an inter-trained transformer-based pre-trained language model. The processor can then fine-tune the inter-trained transformer-based pre-trained language model on a target task to generate a fine-tuned transformer-based language model.

Abstract: Methods, systems, and computer program products for mining multi-party collaboration platforms to create triaging trees and playbooks are provided herein. A computer-implemented method includes obtaining, from a multi-user platform, conversations related to at least one technical issue; generating a plurality of triaging trees by analyzing the conversations, wherein each of the triaging trees stores information corresponding to temporal sequences of steps related to diagnosing and resolving said at least one technical issue; and deriving a playbook for resolving said at least one technical issue at least in part by combining two or more of the plurality of triaging trees.

Abstract: A computer-implemented method includes identifying at least one parse tree. The method includes identifying a pattern library. The method includes searching the pattern library for patterns that match at least one fragment of any of the at least one parse tree. The method includes determining whether the at least one parse tree is fully matched by a combination of matching patterns from the pattern library. The method includes ranking the at least one parse tree based on an extent to which the at least one parse tree is fully matched by the combination of matching patterns from the pattern library.

Abstract: There is provided a computer-implemented method for outputting one or more cross-layer patterns to identify a target semantic phenomenon in text, the method comprising: extracting, for each word of at least some words of each training text fragment of training text fragments designated as representing a target semantic phenomenon, feature-values defined by respective layers; statistically analyzing the feature-values identified for the training text fragments to identify one or more cross-layer patterns comprising layers representing a common pattern for the training text fragments, the common cross-layer pattern defining one or more feature-values of a respective layer of one or more words and at least another feature-value of another respective layer of another word; and outputting the identified cross-layer pattern(s) for identifying a text fragment representing the target semantic phenomenon.

Abstract: A computer-implemented method includes identifying at least one parse tree. The method includes identifying a pattern library. The method includes searching the pattern library for patterns that match at least one fragment of any of the at least one parse tree. The method includes determining whether the at least one parse tree is fully matched by a combination of matching patterns from the pattern library. The method includes ranking the at least one parse tree based on an extent to which the at least one parse tree is fully matched by the combination of matching patterns from the pattern library.

Abstract: There is provided a computer-implemented method for outputting one or more cross-layer patterns to identify a target semantic phenomenon in text, the method comprising: extracting, for each word of at least some words of each training text fragment of training text fragments designated as representing a target semantic phenomenon, feature-values defined by respective layers; statistically analyzing the feature-values identified for the training text fragments to identify one or more cross-layer patterns comprising layers representing a common pattern for the training text fragments, the common cross-layer pattern defining one or more feature-values of a respective layer of one or more words and at least another feature-value of another respective layer of another word; and outputting the identified cross-layer pattern(s) for identifying a text fragment representing the target semantic phenomenon.