Patents by Inventor Garry S. Orsolini

Garry S. Orsolini has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20170221073
    Abstract: Examples include providing technical support to a user via a wearable computing device, including identifying a user of the wearable computing device making a request to determine a user profile of the user, determining a location of the wearable computing device, determining, based on the user profile and the location of the wearable computing device, a virtual waiting room to place a digital representation of the user in, and transferring, based on a match between the user profile and at least one service personnel profile associated with the technical support center, the digital representation of the user from the virtual waiting room into a virtual private room.
    Type: Application
    Filed: September 29, 2014
    Publication date: August 3, 2017
    Inventors: Garry S. Orsolini, Bartolome Fernandez Carrasco, John Mcmahon
  • Patent number: 8082509
    Abstract: A computer-implemented method includes generating a list of virtual collaboration facilities associated with an authenticated user, and detecting selection of one of the virtual collaboration facilities on the list. An authenticated user can request a key to be issued to allow an unauthenticated user to gain access to the selected virtual collaboration facility.
    Type: Grant
    Filed: April 22, 2005
    Date of Patent: December 20, 2011
    Assignee: Hewlett-Packard Development Company, L.P.
    Inventors: Garry S. Orsolini, Adrian Robert Pell, Kevin Hutler
  • Publication number: 20030177019
    Abstract: In one embodiment, the present invention is directed to a method for facilitating communication between community members. The method may comprises the steps of: defining a plurality of events to facilitate communication between community members; creating at least one graphical representation of a virtual campus including a plurality of venues, wherein each event of the plurality of events is graphically associated with one of the plurality of venues, and wherein each of the plurality of venues is representative of a type of communication utilized by its respective event; providing the at least one graphical representation to the community members; receiving selection of selected ones of the plurality of events by the community members; providing communication defined by the plurality of events to the community members; and modifying the at least one graphical representation to reflect participation of the community members in the selected ones of the plurality of events.
    Type: Application
    Filed: March 18, 2002
    Publication date: September 18, 2003
    Inventors: Richard A. Santos, Garry S. Orsolini, Stephen A. White
  • Patent number: 5794249
    Abstract: A recording is indexed by keywords. In order to perform the indexing, an audio portion of the recording is transcribed to produce text in a text file. A time stamp is associated with each word in the text. Each time stamp indicates a time in the recording at which occurs an associated word. Once a recording has been indexed, the recording may be searched along with other recordings. For example, in response to a user choosing a keyword, a text file for each recording is searched for occurrences of the keyword. At the conclusion of the search, each recording which includes an occurrence of the keyword is listed. When a user selects a first recording and a particular occurrence of the keyword, the first recording is played starting slightly before a time corresponding to a first time stamp associated with the particular occurrence of the keyword in the first recording. In response to control sequences, prior and next occurrences of the keyword can be observed in one or multiple recordings.
    Type: Grant
    Filed: December 21, 1995
    Date of Patent: August 11, 1998
    Assignee: Hewlett-Packard Company
    Inventors: Garry S. Orsolini, Richard D. Bowers