Patents by Inventor Gwen H. Gaffney

Gwen H. Gaffney has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 7817793
    Abstract: Communications are routed in a communications network based on a location of a requesting party. A communication from the requesting party is received. A location of the requesting party is determined using a geographic address which defines the smallest of two of a set of multiple geographic areas defined by multiple available geographic addresses for the location of the requesting party. A communications destination address for the communication is selected, from multiple possible communications destination addresses, based on the location of the requesting party. The communication is forwarded to the selected communications destination address.
    Type: Grant
    Filed: August 5, 2008
    Date of Patent: October 19, 2010
    Assignee: AT&T Labs, Inc.
    Inventors: Harold C. Fleischer, III, Gwen H. Gaffney, Susan D. Eiffert, James C. Merlotti, Michael W. Boeckman, Brenda S. Thompson
  • Publication number: 20080310613
    Abstract: Communications are routed in a communications network based on a location of a requesting party. A communication from the requesting party is received. A location of the requesting party is determined using a geographic address which defines the smallest of two of a set of multiple geographic areas defined by multiple available geographic addresses for the location of the requesting party. A communications destination address for the communication is selected, from multiple possible communications destination addresses, based on the location of the requesting party. The communication is forwarded to the selected communications destination address.
    Type: Application
    Filed: August 5, 2008
    Publication date: December 18, 2008
    Applicant: AT&T LABS, INC.
    Inventors: Harold C. FLEISCHER, III, Gwen H. GAFFNEY, Susan D. EIFFERT, James C. MERLOTTI, Michael W. BOECKMAN, Brenda S. THOMPSON
  • Patent number: 7421070
    Abstract: A method for location-based communications routing includes determining a location of a requesting party in accordance with an address of the requesting party. Whether the location of the requesting party is in a first subscriber service area is determined and, when the location of the requesting party is not in the first subscriber service area, whether the location of the requesting party is in a second expanded subscriber service area larger than and including the first subscriber service area is determined. When the location of the requesting party is determined to be in the first subscriber service area, data corresponding to the first subscriber area is forwarded. When the location of the requesting party is determined to be in the second expanded subscriber service area, data corresponding to the second expanded subscriber service area is forwarded.
    Type: Grant
    Filed: October 19, 2007
    Date of Patent: September 2, 2008
    Assignee: AT&T Labs, Inc.
    Inventors: Harold C. Fleischer, III, Gwen H. Gaffney, Susan D. Eiffert, James C. Merlotti, Michael W. Boeckman, Brenda S. Thompson
  • Patent number: 7302052
    Abstract: A method for location-based communications routing includes determining a location of a requesting party in accordance with an originating communications address of the requesting party. The method also includes determining whether the location of the requesting party is in a first subscriber service area and, when the location of the requesting party is not in the first subscriber service area, determining whether the location of the requesting party is in a second expanded subscriber service area larger than and including the first subscriber service area. When the location of the requesting party is determined to be in the first subscriber service area, a communication from the requesting party is forwarded to a routing communications address associated with the first subscriber service area.
    Type: Grant
    Filed: March 23, 2007
    Date of Patent: November 27, 2007
    Assignee: AT&T Labs, inc.
    Inventors: Harold C. Fleischer, III, Gwen H. Gaffney, Susan D. Eiffert, James C. Merlotti, Michael W. Boeckman, Brenda S. Thompson
  • Patent number: 7218719
    Abstract: A method, system and computer readable medium are provided for defining a service area served by a service location of a telecommunications network customer. The method includes ascertaining a geographic designator of a geographic area. The geographic area includes a plurality of geographic sub-areas that each correspond to a geographic sub-designator. The method also includes determining whether any two of the plurality of geographic sub-areas are not served by the same service location. When any two of the plurality of geographic sub-areas are not served by the same service location, the service area is defined by only the sub-designators corresponding to the geographic sub-areas served by the service location. When each of the plurality of geographic sub-areas are served by the same service location, the service area is defined by the geographic designator.
    Type: Grant
    Filed: September 19, 2005
    Date of Patent: May 15, 2007
    Assignee: AT&T Labs, Inc.
    Inventors: Harold C. Fleischer, III, Gwen H. Gaffney, Susan D. Eiffert, James C. Merlotti, Michael W. Boeckman, Brenda S. Thompson
  • Patent number: 6980636
    Abstract: A method, system and computer readable medium are provided for defining a service area served by a service location of a telecommunications network customer. The method includes ascertaining a geographic designator of a geographic area. The geographic area includes a plurality of geographic sub-areas that each correspond to a geographic sub-designator. The method also includes determining whether any two of the plurality of geographic sub-areas are not served by the same service location. When any two of the plurality of geographic sub-areas are not served by the same service location, the service area is defined by only the sub-designators corresponding to the geographic sub-areas served by the service location. When each of the plurality of geographic sub-areas are served by the same service location, the service area is defined by the geographic designator.
    Type: Grant
    Filed: December 23, 2003
    Date of Patent: December 27, 2005
    Assignee: SBC Technology Resources, Inc.
    Inventors: Harold C. Fleischer, III, Gwen H. Gaffney, Susan D. Eiffert, James C. Merlotti, Michael W. Boeckman, Brenda S. Thompson
  • Publication number: 20040190706
    Abstract: A method, system and computer readable medium are provided for defining a service area served by a service location of a telecommunications network customer. The method includes ascertaining a geographic designator of a geographic area. The geographic area includes a plurality of geographic sub-areas that each correspond to a geographic sub-designator. The method also includes determining whether any two of the plurality of geographic sub-areas are not served by the same service location. When any two of the plurality of geographic sub-areas are not served by the same service location, the service area is defined by only the sub-designators corresponding to the geographic sub-areas served by the service location. When each of the plurality of geographic sub-areas are served by the same service location, the service area is defined by the geographic designator.
    Type: Application
    Filed: December 23, 2003
    Publication date: September 30, 2004
    Applicant: SBC Technology Resources, Inc.
    Inventors: Harold C. Fleischer, Gwen H. Gaffney, Susan D. Eiffert, James C. Merlotti, Michael W. Boeckman, Brenda S. Thompson
  • Patent number: 6697477
    Abstract: A method, system and computer readable medium are provided for defining a service area served by a service location of a telecommunications network customer. The method includes ascertaining a geographic designator of a geographic area. The geographic area includes a plurality of geographic sub-areas that each correspond to a geographic sub-designator. The method also includes determining whether any two of the plurality of geographic sub-areas are not served by the same service location. When any two of the plurality of geographic sub-areas are not served by the same service location, the service area is defined by only the sub-designators corresponding to the geographic sub-areas served by the service location. When each of the plurality of geographic sub-areas are served by the same service location, the service area is defined by the geographic designator.
    Type: Grant
    Filed: February 11, 2003
    Date of Patent: February 24, 2004
    Assignee: SBC Technology Resources, Inc.
    Inventors: Harold C. Fleischer, III, Gwen H. Gaffney, Susan D. Eiffert, James C. Merlotti, Michael W. Boeckman, Brenda S. Thompson
  • Publication number: 20030112954
    Abstract: A method, system and computer readable medium are provided for defining a service area served by a service location of a telecommunications network customer. The method includes ascertaining a geographic designator of a geographic area. The geographic area includes a plurality of geographic sub-areas that each correspond to a geographic sub-designator. The method also includes determining whether any two of the plurality of geographic sub-areas are not served by the same service location. When any two of the plurality of geographic sub-areas are not served by the same service location, the service area is defined by only the sub-designators corresponding to the geographic sub-areas served by the service location. When each of the plurality of geographic sub-areas are served by the same service location, the service area is defined by the geographic designator.
    Type: Application
    Filed: February 11, 2003
    Publication date: June 19, 2003
    Applicant: SBC TECHNOLOGY RESOURCES, INC.
    Inventors: Harold C. Fleischer, Gwen H. Gaffney, Susan D. Eiffert, James C. Merlotti, Michael W. Boeckman, Brenda S. Thompson
  • Patent number: 6542598
    Abstract: An apparatus and method are provided for routing a telephone call according to the geographic location of the originating party. A subscriber with multiple network locations within a service territory-may have all of their offices accessible to customers through a single publicized telephone number. The single telephone number may trigger advanced intelligent network technology. The network may ascertain the geographic location from which the call originates and accordingly, route the originating call to a subscriber's office which is located closest to the originating caller. Further, exception periods may be provided to enable subscribers to individualize their service by only routing to the closest satellite office at specified days, times, etc. The exception periods may also be employed to reroute calls intended for the closest satellite office to a predetermined location.
    Type: Grant
    Filed: October 15, 2001
    Date of Patent: April 1, 2003
    Assignee: SEC Technology Resources, Inc.
    Inventors: Harold C. Fleischer, III, Gwen H. Gaffney, Susan D. Eiffert, James C. Merlotti, Michael W. Boeckman, Brenda S. Thompson
  • Patent number: 6411699
    Abstract: An apparatus and method are provided for routing a telephone call according to the geographic location of the originating party. A subscriber with multiple network locations within a service territory may have all of their offices accessible to customers through a single publicized telephone number. The single telephone number may trigger advanced intelligent network technology. The network may ascertain the geographic location from which the call originates and accordingly, route the originating call to a subscriber's office which is located closest to the originating caller. Further, exception periods may be provided to enable subscribers to individualize their service by only routing to the closest satellite office at specified days, times, etc. The exception periods may also be employed to reroute calls intended for the closest satellite office to a predetermined location.
    Type: Grant
    Filed: May 10, 2000
    Date of Patent: June 25, 2002
    Assignee: SBC Technology Resources, Inc.
    Inventors: Harold C. Fleischer, III, Gwen H. Gaffney, Susan D. Eiffert, James C. Merlotti, Michael W. Boeckman, Brenda S. Thompson
  • Publication number: 20020057781
    Abstract: An apparatus and method are provided for routing a telephone call according to the geographic location of the originating party. A subscriber with multiple network locations within a service territory may have all of their offices accessible to customers through a single publicized telephone number. The single telephone number may trigger advanced intelligent network technology. The network may ascertain the geographic location from which the call originates and accordingly, route the originating call to a subscriber's office which is located closest to the originating caller. Further, exception periods may be provided to enable subscribers to individualize their service by only routing to the closest satellite office at specified days, times, etc. The exception periods may also be employed to reroute calls intended for the closest satellite office to a predetermined location.
    Type: Application
    Filed: October 15, 2001
    Publication date: May 16, 2002
    Applicant: SBC Technology Resources, Inc.
    Inventors: Harold C. Fleischer, Gwen H. Gaffney, Susan D. Eiffert, James C. Merlotti, Michael W. Boeckman, Brenda S. Thompson
  • Patent number: 6097802
    Abstract: An apparatus and method are provided for routing a telephone call according to the geographic location of the originating party. A subscriber with multiple network locations within a service territory may have all of their offices accessible to customers through a single publicized telephone number. The single telephone number may trigger advanced intelligent network technology. The network may ascertain the geographic location from which the call originates and accordingly, route the originating call to a subscriber's office which is located closest to the originating caller. Further, exception periods may be provided to enable subscribers to individualize their service by only routing to the closest satellite office at specified days, times, etc. The exception periods may also be employed to reroute calls intended for the closest satellite office to a predetermined location.
    Type: Grant
    Filed: February 28, 1996
    Date of Patent: August 1, 2000
    Assignee: SBC Technology Resources, Inc.
    Inventors: Harold C. Fleischer, III, Gwen H. Gaffney, Susan D. Eiffert, James C. Merlotti, Michael W. Boeckman, Brenda S. Thompson