Patents by Inventor Heather Magrini

Heather Magrini has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Automatic Integrated Control Loop For Fault, Performance And Service Quality Management
    Publication number: 20210160124
    Abstract: A method includes receiving fault management data and service quality management data from an integrated feedback control loop, wherein a first set of faults in the fault management data is correlated with service quality management data if a root cause of the first set of faults is known and wherein a second set of faults in the fault management data are categorized as silent faults if no root cause of the second faults is known, The silent faults in the fault management are correlated with the service quality management data. The disclosure includes prioritizing analysis of the silent faults that affect the service quality management data, and prioritizing repair of faults in the fault management data that affect the service quality management data.
    Type: Application
    Filed: February 1, 2021
    Publication date: May 27, 2021
    Inventors: He Yan, Zihui Ge, Giritharan Rana, Heather Magrini, Jennifer Yates, Matthew Osinski, Brandon Hall, Edward Ball, Richard Miller, Kathryn W. Childs
  • Automatic integrated control loop for fault, performance and service quality management
    Patent number: 10938624
    Abstract: A method includes collecting operational data from a system, segregating the data into a first component comprising one or more service quality anomalies and a second component comprising one or more network-based events, correlating the first component and the second component to determine whether the one or more network-based events have an impact on service quality, and prioritizing a resolution of the network-based events that have an impact on service quality.
    Type: Grant
    Filed: April 30, 2019
    Date of Patent: March 2, 2021
    Assignees: AT&T Intellectual Property I, L.P., AT&T Mobility II LLC
    Inventors: He Yan, Zihui Ge, Giritharan Rana, Heather Magrini, Jennifer Yates, Matthew Osinski, Brandon Hall, Edward Ball, Richard Miller, Kathryn W. Childs
  • Automatic Integrated Control Loop For Fault, Performance And Service Quality Management
    Publication number: 20200351149
    Abstract: A method includes collecting operational data from a system, segregating the data into a first component comprising one or more service quality anomalies and a second component comprising one or more network-based events, correlating the first component and the second component to determine whether the one or more network-based events have an impact on service quality, and prioritizing a resolution of the network-based events that have an impact on service quality.
    Type: Application
    Filed: April 30, 2019
    Publication date: November 5, 2020
    Inventors: He Yan, Zihui Ge, Giritharan Rana, Heather Magrini, Jennifer Yates, Matthew Osinski, Brandon Hall, Edward Ball, Richard Miller, Kathryn W. Childs