Abstract: An automatic payment machine includes an information reading section, an image reading section, a display acceptance section, a key issuing section, and a control section. The control section instructs the information reading section to read passport information. Upon acquiring the passport information via the information reading section, the control section verifies reservation information and instructs the key issuing section to issue a room key, based on the verification result. Upon failing to acquire the passport information via the information reading section, the control section instructs the display acceptance section to display a designation screen for performing an operation to acquire image data of a passport, acquires the image data, instructs the image reading section to perform character recognition on the image data and read character information, verifies the reservation information, and instructs the key issuing section to issue the room key, based on the verification result.