Patents by Inventor James P. Massman

James P. Massman has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Centralized communication interface for channel integration and interaction expansion
    Patent number: 10999387
    Abstract: A system for communication channel integration is provided. The system comprising: a memory device with computer-readable program code stored thereon; a communication device connected to a network; and at least one processing device, wherein the at least one processing device is configured to execute the computer-readable program code to: generate a user data collection comprising one or more accounts and interactions associated with a first user, wherein the user data collection is accessible by the first user over a first communication channel; monitor the user data collection; based on monitoring the user data collection and user interactions, determine an actionable event associated with the first user; identify a second communication channel associated with a second user and associated with the actionable event; and in response to determining the actionable event, automatically integrate the second communication channel into the first communication channel thereby creating a merged communication channel.
    Type: Grant
    Filed: July 2, 2020
    Date of Patent: May 4, 2021
    Assignee: BANK OF AMERICA CORPORATION
    Inventors: John Allen Sellers, Jill A. Calabrese Bain, Allison Mensing Corbett, Victoria Lynn Dravneek, Christine Lee Fitzgerald, Mazen Ghurani, Brian J. Kehner, James P. Kirkman, Richard M. Korzenko, James P. Massman, Matthew Brian Wohl
  • CENTRALIZED COMMUNICATION INTERFACE FOR CHANNEL INTEGRATION AND INTERACTION EXPANSION
    Publication number: 20200336558
    Abstract: A system for communication channel integration is provided. The system comprising: a memory device with computer-readable program code stored thereon; a communication device connected to a network; and at least one processing device, wherein the at least one processing device is configured to execute the computer-readable program code to: generate a user data collection comprising one or more accounts and interactions associated with a first user, wherein the user data collection is accessible by the first user over a first communication channel; monitor the user data collection; based on monitoring the user data collection and user interactions, determine an actionable event associated with the first user; identify a second communication channel associated with a second user and associated with the actionable event; and in response to determining the actionable event, automatically integrate the second communication channel into the first communication channel thereby creating a merged communication channel.
    Type: Application
    Filed: July 2, 2020
    Publication date: October 22, 2020
    Applicant: BANK OF AMERICA CORPORATION
    Inventors: John Allen Sellers, Jill A. Calabrese Bain, Allison Mensing Corbett, Victoria Lynn Dravneek, Christine Lee Fitzgerald, Mazen Ghurani, Brian J. Kehner, James P. Kirkman, Richard M. Korzenko, James P. Massman, Matthew Brian Wohl
  • Centralized communication interface for channel integration and interaction expansion
    Patent number: 10708372
    Abstract: A system, computer program product, and computer-implemented method for communication channel integration are provided. The system is configured to generate a user profile comprising one or more accounts and interactions associated with a user, wherein the user profile is accessible by the user over a first communication channel in an interface of a user application; monitor the user profile; based on monitoring the user profile and user interactions, determine an actionable event associated with the user; identify a second communication channel associated with the actionable event; and in response to determining the actionable event and identifying the second communication channel, automatically integrate the second communication channel into the first communication channel thereby creating a merged communication channel in the interface of the user application.
    Type: Grant
    Filed: March 14, 2019
    Date of Patent: July 7, 2020
    Assignee: BANK OF AMERICA CORPORATION
    Inventors: John Allen Sellers, Jill A. Calabrese Bain, Allison Mensing Corbett, Victoria Lynn Dravneek, Christine Lee Fitzgerald, Mazen Ghurani, Brian J. Kehner, James P. Kirkman, Richard M. Korzenko, James P. Massman, Matthew Brian Wohl
  • CENTRALIZED COMMUNICATION INTERFACE FOR CHANNEL INTEGRATION AND INTERACTION EXPANSION
    Publication number: 20200177689
    Abstract: A system, computer program product, and computer-implemented method for communication channel integration are provided. The system is configured to generate a user profile comprising one or more accounts and interactions associated with a user, wherein the user profile is accessible by the user over a first communication channel in an interface of a user application; monitor the user profile; based on monitoring the user profile and user interactions, determine an actionable event associated with the user; identify a second communication channel associated with the actionable event; and in response to determining the actionable event and identifying the second communication channel, automatically integrate the second communication channel into the first communication channel thereby creating a merged communication channel in the interface of the user application.
    Type: Application
    Filed: March 14, 2019
    Publication date: June 4, 2020
    Applicant: BANK OF AMERICA CORPORATION
    Inventors: John Allen Sellers, Jill A. Calabrese Bain, Allison Mensing Corbett, Victoria Lynn Dravneek, Christine Lee Fitzgerald, Mazen Ghurani, Brian J. Kehner, James P. Kirkman, Richard M. Korzenko, James P. Massman, Matthew Brian Wohl