Patents by Inventor Jean-Jacques Heler

Jean-Jacques Heler has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 10157117
    Abstract: A first measurement point is received from a first monitoring agent. The first measurement point includes a first timestamp and a first transaction attribute. The first timestamp is stored. A second measurement point is received from a second monitoring agent. The second measurement point includes a second timestamp and a second transaction attribute. The second timestamp is stored.
    Type: Grant
    Filed: October 8, 2009
    Date of Patent: December 18, 2018
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Ashley Neil Clementi, Jean-Jacques Heler, Paul Fredric Klein
  • Patent number: 9727405
    Abstract: Problem determination in an enterprise computer system in a distributed environment is provided. Information is obtained regarding the enterprise applications, and high-level information is presented to a user, with one or more prompts provided to the user for more detailed information. In response to a request from a user for more detailed information about the application, more detailed information is provided to the user. Several levels of more detailed information about applications, including information as to individual threads, is available. The method also includes the steps of receiving instructions from an administrator to establish an account for a user, associating one or more servers with the account, and providing access to the corresponding user only to the associated servers. In the method, searches may be conducted for strings and requests, and identified strings and requests may be sorted by a variety of criteria.
    Type: Grant
    Filed: February 4, 2015
    Date of Patent: August 8, 2017
    Assignee: International Business Machines Corporation
    Inventors: James C. Chong, Joseph L. Chan, Tushar M. Patel, Jean-Jacques Heler, Chi H. So, Arthur Tsang, Robert S. Lam, Raymond Chow, Henry Tang
  • Patent number: 9678964
    Abstract: A method, system, and computer program include receiving a request string, and mapping the received request string to a distinguishable request string and a collapsible request string. The received request string may be in the form of a JSP, a servlet, and remote Enterprise Java Bean calls. A user may be prompted to create rules for mapping of a received request string to a distinguishable request string and a collapsible request string.
    Type: Grant
    Filed: May 4, 2015
    Date of Patent: June 13, 2017
    Assignee: International Business Machines Corporation
    Inventors: James C. Chong, Jerome D. Banks, Joseph L. Chan, Raymond Chow, Jean-Jacques Heler, Robert S. Lam, Tushar M. Patel, Chi Hong So, Henry Tang, Arthur Tsang, Christopher M. Zychowski
  • Patent number: 9117013
    Abstract: A first subset of information about a transaction is received from a first application. The first application has a first monitoring technique. A second subset of information about the transaction is received from a second application. The second application has a second monitoring technique that is different from the first monitoring technique. The first subset of information is combined with the second subset of information to produce composite information about the transaction.
    Type: Grant
    Filed: October 8, 2009
    Date of Patent: August 25, 2015
    Assignee: International Business Machines Corporation
    Inventors: Ashley Neil Clementi, Jean-Jacques Heler, Paul Fredric Klein
  • Publication number: 20150234816
    Abstract: A method, system, and computer program include receiving a request string, and mapping the received request string to a distinguishable request string and a collapsible request string. The received request string may be in the form of a JSP, a servlet, and remote Enterprise Java Bean calls. A user may be prompted to create rules for mapping of a received request string to a distinguishable request string and a collapsible request string.
    Type: Application
    Filed: May 4, 2015
    Publication date: August 20, 2015
    Inventors: James C. CHONG, Jerome D. BANKS, Joseph L. CHAN, Raymond CHOW, Jean-Jacques HELER, Robert S. LAM, Tushar M. PATEL, Chi Hong SO, Henry TANG, Arthur TSANG, Christopher M. ZYCHOWSKI
  • Patent number: 9053220
    Abstract: A method, system, and computer program include receiving a request string, and mapping the received request string to a distinguishable request string and a collapsible request string. The received request string may be in the form of a JSP, a servlet, and remote Enterprise Java Bean calls. A user may be prompted to create rules for mapping of a received request string to a distinguishable request string and a collapsible request string.
    Type: Grant
    Filed: July 15, 2011
    Date of Patent: June 9, 2015
    Assignee: International Business Machines Corporation
    Inventors: James C. Chong, Joseph L. Chan, Tushar M. Patel, Jean Jacques Heler, Chi Hong So, Arthur Tsang, Robert S. Lam, Raymond Chow, Jerome D. Banks, Christopher M. Zychowski, Henry Tang
  • Publication number: 20150149831
    Abstract: Problem determination in an enterprise computer system in a distributed environment is provided. Information is obtained regarding the enterprise applications, and high-level information is presented to a user, with one or more prompts provided to the user for more detailed information. In response to a request from a user for more detailed information about the application, more detailed information is provided to the user. Several levels of more detailed information about applications, including information as to individual threads, is available. The method also includes the steps of receiving instructions from an administrator to establish an account for a user, associating one or more servers with the account, and providing access to the corresponding user only to the associated servers. In the method, searches may be conducted for strings and requests, and identified strings and requests may be sorted by a variety of criteria.
    Type: Application
    Filed: February 4, 2015
    Publication date: May 28, 2015
    Inventors: James C. Chong, Joseph L. Chan, Tushar M. Patel, Jean-Jacques Heler, Chi H. So, Arthur Tsang, Robert S. Lam, Raymond Chow, Henry Tang
  • Patent number: 8990382
    Abstract: Problem determination in an enterprise computer system in a distributed environment is provided. A user is prompted to select an application server and a search inquiry that identifies transactions by behavior selected from a group of behaviors including a behavior of transactions that have issued more than a threshold number of SQLs and a behavior of transactions that have issued more than a threshold number of methods. There is a search among all active URL strings for web requests and active class names for remote enterprise java bean requests responsive to the search inquiry. The identified URL strings and active enterprise java bean requests are displayed.
    Type: Grant
    Filed: November 1, 2011
    Date of Patent: March 24, 2015
    Assignee: International Business Machines Corporation
    Inventors: James C. Chong, Joseph L. Chan, Tushar M. Patel, Jean-Jacques Heler, Chi Hong So, Arthur Tsang, Robert S. Lam, Raymond Chow, Henry Tang
  • Patent number: 8584123
    Abstract: A first unique identifier is received from a first monitoring agent. The first unique identifier may be based on first natural data associated with a transaction. A second unique identifier is received from a second monitoring agent. The second unique identifier may be based on second natural data associated with the transaction. The first unique identifier may be correlated with the second unique identifier to monitor the transaction through a plurality of application environments.
    Type: Grant
    Filed: October 8, 2009
    Date of Patent: November 12, 2013
    Assignee: International Business Machines Corporation
    Inventors: Ashley Neil Clementi, Jean-Jacques Heler, Paul Fredric Klein
  • Patent number: 8316126
    Abstract: A first transaction attribute is received from a first monitoring agent. The first transaction attribute includes a plurality of identifiers and is associated with a transaction. A second transaction attribute is received from a second monitoring agent. The second transaction attribute is associated with the transaction. The transaction is monitored through a plurality of application environments by associating at least a portion of the first transaction attribute with at least a portion of the second transaction attribute.
    Type: Grant
    Filed: October 8, 2009
    Date of Patent: November 20, 2012
    Assignee: International Business Machines Corporation
    Inventors: Ashley Neil Clementi, Jean-Jacques Heler, Paul Fredric Klein
  • Publication number: 20120047255
    Abstract: Problem determination in an enterprise computer system in a distributed environment is provided. Information is obtained regarding the enterprise applications, and high-level information is presented to a user, with one or more prompts provided to the user for more detailed information. In response to a request from a user for more detailed information about the application, more detailed information is provided to the user. Several levels of more detailed information about applications, including information as to individual threads, is available. The method also includes the steps of receiving instructions from an administrator to establish an account for a user, associating one or more servers with the account, and providing access to the corresponding user only to the associated servers. In the method, searches may be conducted for strings and requests, and identified strings and requests may be sorted by a variety of criteria.
    Type: Application
    Filed: November 1, 2011
    Publication date: February 23, 2012
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: James C. Chong, Joseph L. Chan, Tushar M. Patel, Jean-Jacques Heler, Chi Hong So, Arthur Tsang, Robert S. Lam, Raymond Chow, Henry Tang
  • Patent number: 8090851
    Abstract: A method, system and computer program are provided for problem determination in an enterprise computer system in a distributed environment. Information is obtained regarding the enterprise applications, and high-level information is presented to a user, with one or more prompts are provided to the user for more detailed information. In response to a request from a user for more detailed information about the application, more detailed information is provided to the user. Several levels of more detailed information about applications, including information as to individual threads, is available. The problem determination also includes receiving instructions from an administrator to establish an account for a user, associating one or more servers with the account, and providing access to the corresponding user only to the associated servers. Searches may be conducted for strings and requests, and identified strings and requests may be sorted by a variety of criteria.
    Type: Grant
    Filed: August 29, 2007
    Date of Patent: January 3, 2012
    Assignee: International Business Machines Corporation
    Inventors: James C. Chong, Joseph L. Chan, Tushar M. Patel, Jean-Jacques Heler, Chi Hong So, Arthur Tsang, Robert S. Lam, Raymond Chow, Henry Tsang
  • Publication number: 20110276594
    Abstract: A method, system, and computer program include receiving a request string, and mapping the received request string to a distinguishable request string and a collapsible request string. The received request string may be in the form of a JSP, a servlet, and remote Enterprise Java Bean calls. A user may be prompted to create rules for mapping of a received request string to a distinguishable request string and a collapsible request string.
    Type: Application
    Filed: July 15, 2011
    Publication date: November 10, 2011
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: James C. Chong, Joseph L. Chan, Tushar M. Patel, Jean Jacques Heler, Chi Hong So, Arthur Tsang, Robert S. Lam, Raymond Chow, Jerome D. Banks, Christopher M. Zychowski, Henry Tang
  • Patent number: 8037205
    Abstract: A method, system, and computer program include receiving a request string, and mapping the received request string to a distinguishable request string and a collapsible request string. The received request string may be in the form of a JSP, a servlet, and remote Enterprise Java Bean calls. A user may be prompted to create rules for mapping of a received request string to a distinguishable request string and a collapsible request string.
    Type: Grant
    Filed: September 23, 2008
    Date of Patent: October 11, 2011
    Assignee: International Business Machines Corporation
    Inventors: James C. Chong, Joseph L. Chan, Tushar M. Patel, Jean Jacques Heler, Chi Hong So, Arthur Tsang, Robert S. Lam, Raymond Chow, Jerome D. Banks, Christopher M. Zychowski, Henry Tang
  • Patent number: 7953848
    Abstract: Problem determination is provided in an enterprise computer system in a distributed environment. Information is obtained regarding the enterprise applications, and high-level information is presented to a user, with one or more prompts are provided to the user for more detailed information. In response to a request from a user for more detailed information about the application, more detailed information is provided to the user. Several levels of more detailed information about applications, including information as to individual threads, is available. The problem determination also includes receiving instructions from an administrator to establish an account for a user, associating one or more servers with the account, and providing access to the corresponding user only to the associated servers. Searches may be conducted for strings and requests, and identified strings and requests may be sorted by a variety of criteria.
    Type: Grant
    Filed: April 23, 2008
    Date of Patent: May 31, 2011
    Assignee: International Business Machines Corporation
    Inventors: James C. Chong, Joseph L. Chan, Tushar M. Patel, Jean-Jacques Heler, Chi Hong So, Arthur Tsang, Robert S. Lam, Raymond Chow, Henry Tsang
  • Publication number: 20110087458
    Abstract: A first measurement point is received from a first monitoring agent. The first measurement point includes a first timestamp and a first transaction attribute. The first timestamp is stored. A second measurement point is received from a second monitoring agent. The second measurement point includes a second timestamp and a second transaction attribute. The second timestamp is stored.
    Type: Application
    Filed: October 8, 2009
    Publication date: April 14, 2011
    Inventors: Ashley Neil Clementi, Jean-Jacques Heler, Paul Fredric Klein
  • Publication number: 20110087722
    Abstract: A first transaction attribute is received from a first monitoring agent. The first transaction attribute includes a plurality of identifiers and is associated with a transaction. A second transaction attribute is received from a second monitoring agent. The second transaction attribute is associated with the transaction. The transaction is monitored through a plurality of application environments by associating at least a portion of the first transaction attribute with at least a portion of the second transaction attribute.
    Type: Application
    Filed: October 8, 2009
    Publication date: April 14, 2011
    Inventors: Ashley Neil Clementi, Jean-Jacques Heler, Paul Fredric Klein
  • Publication number: 20110088042
    Abstract: A first subset of information about a transaction is received from a first application. The first application has a first monitoring technique. A second subset of information about the transaction is received from a second application. The second application has a second monitoring technique that is different from the first monitoring technique. The first subset of information is combined with the second subset of information to produce composite information about the transaction.
    Type: Application
    Filed: October 8, 2009
    Publication date: April 14, 2011
    Inventors: Ashley Neil Clementi, Jean-Jacques Heler, Paul Fredric Klein
  • Publication number: 20110088045
    Abstract: A first unique identifier is received from a first monitoring agent. The first unique identifier may be based on first natural data associated with a transaction. A second unique identifier is received from a second monitoring agent. The second unique identifier may be based on second natural data associated with the transaction. The first unique identifier may be correlated with the second unique identifier to monitor the transaction through a plurality of application environments.
    Type: Application
    Filed: October 8, 2009
    Publication date: April 14, 2011
    Inventors: Ashley Neil Clementi, Jean-Jacques Heler, Paul Fredric Klein
  • Patent number: 7870244
    Abstract: A method for management of performance of computer systems and applications includes prompting the user to select information for monitoring, monitoring the performance of applications running on servers, displaying data, and prompting users to input performance adjustments. A user is prompted to select a server or server group, a resource, and a threshold or condition for notification, and in response a system compares the value or quality of the parameter to the threshold or condition, and provides a notification to the user in the event that the parameter reaches the threshold or condition. A method includes the steps of providing the user with performance information, receiving from the user a request for more specific performance information, and providing more detailed performance information.
    Type: Grant
    Filed: June 25, 2003
    Date of Patent: January 11, 2011
    Assignee: International Business Machines Corporation
    Inventors: James C. Chong, Joseph L. Chan, Tushar M. Patel, Jean Jacques Heler, Chi Hong So, Arthur Tsang, Robert S. Lam, Raymond Chow, Jerome D. Banks, Christopher M. Zychowski, Henry Tang