Patents by Inventor Jean-Jacques Heler
Jean-Jacques Heler has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 10157117Abstract: A first measurement point is received from a first monitoring agent. The first measurement point includes a first timestamp and a first transaction attribute. The first timestamp is stored. A second measurement point is received from a second monitoring agent. The second measurement point includes a second timestamp and a second transaction attribute. The second timestamp is stored.Type: GrantFiled: October 8, 2009Date of Patent: December 18, 2018Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATIONInventors: Ashley Neil Clementi, Jean-Jacques Heler, Paul Fredric Klein
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Patent number: 9727405Abstract: Problem determination in an enterprise computer system in a distributed environment is provided. Information is obtained regarding the enterprise applications, and high-level information is presented to a user, with one or more prompts provided to the user for more detailed information. In response to a request from a user for more detailed information about the application, more detailed information is provided to the user. Several levels of more detailed information about applications, including information as to individual threads, is available. The method also includes the steps of receiving instructions from an administrator to establish an account for a user, associating one or more servers with the account, and providing access to the corresponding user only to the associated servers. In the method, searches may be conducted for strings and requests, and identified strings and requests may be sorted by a variety of criteria.Type: GrantFiled: February 4, 2015Date of Patent: August 8, 2017Assignee: International Business Machines CorporationInventors: James C. Chong, Joseph L. Chan, Tushar M. Patel, Jean-Jacques Heler, Chi H. So, Arthur Tsang, Robert S. Lam, Raymond Chow, Henry Tang
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Patent number: 9678964Abstract: A method, system, and computer program include receiving a request string, and mapping the received request string to a distinguishable request string and a collapsible request string. The received request string may be in the form of a JSP, a servlet, and remote Enterprise Java Bean calls. A user may be prompted to create rules for mapping of a received request string to a distinguishable request string and a collapsible request string.Type: GrantFiled: May 4, 2015Date of Patent: June 13, 2017Assignee: International Business Machines CorporationInventors: James C. Chong, Jerome D. Banks, Joseph L. Chan, Raymond Chow, Jean-Jacques Heler, Robert S. Lam, Tushar M. Patel, Chi Hong So, Henry Tang, Arthur Tsang, Christopher M. Zychowski
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Patent number: 9117013Abstract: A first subset of information about a transaction is received from a first application. The first application has a first monitoring technique. A second subset of information about the transaction is received from a second application. The second application has a second monitoring technique that is different from the first monitoring technique. The first subset of information is combined with the second subset of information to produce composite information about the transaction.Type: GrantFiled: October 8, 2009Date of Patent: August 25, 2015Assignee: International Business Machines CorporationInventors: Ashley Neil Clementi, Jean-Jacques Heler, Paul Fredric Klein
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Publication number: 20150234816Abstract: A method, system, and computer program include receiving a request string, and mapping the received request string to a distinguishable request string and a collapsible request string. The received request string may be in the form of a JSP, a servlet, and remote Enterprise Java Bean calls. A user may be prompted to create rules for mapping of a received request string to a distinguishable request string and a collapsible request string.Type: ApplicationFiled: May 4, 2015Publication date: August 20, 2015Inventors: James C. CHONG, Jerome D. BANKS, Joseph L. CHAN, Raymond CHOW, Jean-Jacques HELER, Robert S. LAM, Tushar M. PATEL, Chi Hong SO, Henry TANG, Arthur TSANG, Christopher M. ZYCHOWSKI
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Patent number: 9053220Abstract: A method, system, and computer program include receiving a request string, and mapping the received request string to a distinguishable request string and a collapsible request string. The received request string may be in the form of a JSP, a servlet, and remote Enterprise Java Bean calls. A user may be prompted to create rules for mapping of a received request string to a distinguishable request string and a collapsible request string.Type: GrantFiled: July 15, 2011Date of Patent: June 9, 2015Assignee: International Business Machines CorporationInventors: James C. Chong, Joseph L. Chan, Tushar M. Patel, Jean Jacques Heler, Chi Hong So, Arthur Tsang, Robert S. Lam, Raymond Chow, Jerome D. Banks, Christopher M. Zychowski, Henry Tang
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Publication number: 20150149831Abstract: Problem determination in an enterprise computer system in a distributed environment is provided. Information is obtained regarding the enterprise applications, and high-level information is presented to a user, with one or more prompts provided to the user for more detailed information. In response to a request from a user for more detailed information about the application, more detailed information is provided to the user. Several levels of more detailed information about applications, including information as to individual threads, is available. The method also includes the steps of receiving instructions from an administrator to establish an account for a user, associating one or more servers with the account, and providing access to the corresponding user only to the associated servers. In the method, searches may be conducted for strings and requests, and identified strings and requests may be sorted by a variety of criteria.Type: ApplicationFiled: February 4, 2015Publication date: May 28, 2015Inventors: James C. Chong, Joseph L. Chan, Tushar M. Patel, Jean-Jacques Heler, Chi H. So, Arthur Tsang, Robert S. Lam, Raymond Chow, Henry Tang
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Patent number: 8990382Abstract: Problem determination in an enterprise computer system in a distributed environment is provided. A user is prompted to select an application server and a search inquiry that identifies transactions by behavior selected from a group of behaviors including a behavior of transactions that have issued more than a threshold number of SQLs and a behavior of transactions that have issued more than a threshold number of methods. There is a search among all active URL strings for web requests and active class names for remote enterprise java bean requests responsive to the search inquiry. The identified URL strings and active enterprise java bean requests are displayed.Type: GrantFiled: November 1, 2011Date of Patent: March 24, 2015Assignee: International Business Machines CorporationInventors: James C. Chong, Joseph L. Chan, Tushar M. Patel, Jean-Jacques Heler, Chi Hong So, Arthur Tsang, Robert S. Lam, Raymond Chow, Henry Tang
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Patent number: 8584123Abstract: A first unique identifier is received from a first monitoring agent. The first unique identifier may be based on first natural data associated with a transaction. A second unique identifier is received from a second monitoring agent. The second unique identifier may be based on second natural data associated with the transaction. The first unique identifier may be correlated with the second unique identifier to monitor the transaction through a plurality of application environments.Type: GrantFiled: October 8, 2009Date of Patent: November 12, 2013Assignee: International Business Machines CorporationInventors: Ashley Neil Clementi, Jean-Jacques Heler, Paul Fredric Klein
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Patent number: 8316126Abstract: A first transaction attribute is received from a first monitoring agent. The first transaction attribute includes a plurality of identifiers and is associated with a transaction. A second transaction attribute is received from a second monitoring agent. The second transaction attribute is associated with the transaction. The transaction is monitored through a plurality of application environments by associating at least a portion of the first transaction attribute with at least a portion of the second transaction attribute.Type: GrantFiled: October 8, 2009Date of Patent: November 20, 2012Assignee: International Business Machines CorporationInventors: Ashley Neil Clementi, Jean-Jacques Heler, Paul Fredric Klein
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Publication number: 20120047255Abstract: Problem determination in an enterprise computer system in a distributed environment is provided. Information is obtained regarding the enterprise applications, and high-level information is presented to a user, with one or more prompts provided to the user for more detailed information. In response to a request from a user for more detailed information about the application, more detailed information is provided to the user. Several levels of more detailed information about applications, including information as to individual threads, is available. The method also includes the steps of receiving instructions from an administrator to establish an account for a user, associating one or more servers with the account, and providing access to the corresponding user only to the associated servers. In the method, searches may be conducted for strings and requests, and identified strings and requests may be sorted by a variety of criteria.Type: ApplicationFiled: November 1, 2011Publication date: February 23, 2012Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATIONInventors: James C. Chong, Joseph L. Chan, Tushar M. Patel, Jean-Jacques Heler, Chi Hong So, Arthur Tsang, Robert S. Lam, Raymond Chow, Henry Tang
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Patent number: 8090851Abstract: A method, system and computer program are provided for problem determination in an enterprise computer system in a distributed environment. Information is obtained regarding the enterprise applications, and high-level information is presented to a user, with one or more prompts are provided to the user for more detailed information. In response to a request from a user for more detailed information about the application, more detailed information is provided to the user. Several levels of more detailed information about applications, including information as to individual threads, is available. The problem determination also includes receiving instructions from an administrator to establish an account for a user, associating one or more servers with the account, and providing access to the corresponding user only to the associated servers. Searches may be conducted for strings and requests, and identified strings and requests may be sorted by a variety of criteria.Type: GrantFiled: August 29, 2007Date of Patent: January 3, 2012Assignee: International Business Machines CorporationInventors: James C. Chong, Joseph L. Chan, Tushar M. Patel, Jean-Jacques Heler, Chi Hong So, Arthur Tsang, Robert S. Lam, Raymond Chow, Henry Tsang
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Publication number: 20110276594Abstract: A method, system, and computer program include receiving a request string, and mapping the received request string to a distinguishable request string and a collapsible request string. The received request string may be in the form of a JSP, a servlet, and remote Enterprise Java Bean calls. A user may be prompted to create rules for mapping of a received request string to a distinguishable request string and a collapsible request string.Type: ApplicationFiled: July 15, 2011Publication date: November 10, 2011Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATIONInventors: James C. Chong, Joseph L. Chan, Tushar M. Patel, Jean Jacques Heler, Chi Hong So, Arthur Tsang, Robert S. Lam, Raymond Chow, Jerome D. Banks, Christopher M. Zychowski, Henry Tang
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Patent number: 8037205Abstract: A method, system, and computer program include receiving a request string, and mapping the received request string to a distinguishable request string and a collapsible request string. The received request string may be in the form of a JSP, a servlet, and remote Enterprise Java Bean calls. A user may be prompted to create rules for mapping of a received request string to a distinguishable request string and a collapsible request string.Type: GrantFiled: September 23, 2008Date of Patent: October 11, 2011Assignee: International Business Machines CorporationInventors: James C. Chong, Joseph L. Chan, Tushar M. Patel, Jean Jacques Heler, Chi Hong So, Arthur Tsang, Robert S. Lam, Raymond Chow, Jerome D. Banks, Christopher M. Zychowski, Henry Tang
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Patent number: 7953848Abstract: Problem determination is provided in an enterprise computer system in a distributed environment. Information is obtained regarding the enterprise applications, and high-level information is presented to a user, with one or more prompts are provided to the user for more detailed information. In response to a request from a user for more detailed information about the application, more detailed information is provided to the user. Several levels of more detailed information about applications, including information as to individual threads, is available. The problem determination also includes receiving instructions from an administrator to establish an account for a user, associating one or more servers with the account, and providing access to the corresponding user only to the associated servers. Searches may be conducted for strings and requests, and identified strings and requests may be sorted by a variety of criteria.Type: GrantFiled: April 23, 2008Date of Patent: May 31, 2011Assignee: International Business Machines CorporationInventors: James C. Chong, Joseph L. Chan, Tushar M. Patel, Jean-Jacques Heler, Chi Hong So, Arthur Tsang, Robert S. Lam, Raymond Chow, Henry Tsang
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Publication number: 20110087458Abstract: A first measurement point is received from a first monitoring agent. The first measurement point includes a first timestamp and a first transaction attribute. The first timestamp is stored. A second measurement point is received from a second monitoring agent. The second measurement point includes a second timestamp and a second transaction attribute. The second timestamp is stored.Type: ApplicationFiled: October 8, 2009Publication date: April 14, 2011Inventors: Ashley Neil Clementi, Jean-Jacques Heler, Paul Fredric Klein
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Publication number: 20110087722Abstract: A first transaction attribute is received from a first monitoring agent. The first transaction attribute includes a plurality of identifiers and is associated with a transaction. A second transaction attribute is received from a second monitoring agent. The second transaction attribute is associated with the transaction. The transaction is monitored through a plurality of application environments by associating at least a portion of the first transaction attribute with at least a portion of the second transaction attribute.Type: ApplicationFiled: October 8, 2009Publication date: April 14, 2011Inventors: Ashley Neil Clementi, Jean-Jacques Heler, Paul Fredric Klein
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Publication number: 20110088042Abstract: A first subset of information about a transaction is received from a first application. The first application has a first monitoring technique. A second subset of information about the transaction is received from a second application. The second application has a second monitoring technique that is different from the first monitoring technique. The first subset of information is combined with the second subset of information to produce composite information about the transaction.Type: ApplicationFiled: October 8, 2009Publication date: April 14, 2011Inventors: Ashley Neil Clementi, Jean-Jacques Heler, Paul Fredric Klein
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Publication number: 20110088045Abstract: A first unique identifier is received from a first monitoring agent. The first unique identifier may be based on first natural data associated with a transaction. A second unique identifier is received from a second monitoring agent. The second unique identifier may be based on second natural data associated with the transaction. The first unique identifier may be correlated with the second unique identifier to monitor the transaction through a plurality of application environments.Type: ApplicationFiled: October 8, 2009Publication date: April 14, 2011Inventors: Ashley Neil Clementi, Jean-Jacques Heler, Paul Fredric Klein
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Patent number: 7870244Abstract: A method for management of performance of computer systems and applications includes prompting the user to select information for monitoring, monitoring the performance of applications running on servers, displaying data, and prompting users to input performance adjustments. A user is prompted to select a server or server group, a resource, and a threshold or condition for notification, and in response a system compares the value or quality of the parameter to the threshold or condition, and provides a notification to the user in the event that the parameter reaches the threshold or condition. A method includes the steps of providing the user with performance information, receiving from the user a request for more specific performance information, and providing more detailed performance information.Type: GrantFiled: June 25, 2003Date of Patent: January 11, 2011Assignee: International Business Machines CorporationInventors: James C. Chong, Joseph L. Chan, Tushar M. Patel, Jean Jacques Heler, Chi Hong So, Arthur Tsang, Robert S. Lam, Raymond Chow, Jerome D. Banks, Christopher M. Zychowski, Henry Tang