Abstract: Examples of employee concierge are provided. In an example, an issue may be determined for an employee. The issue may be determined based on a query shared by the employee or upon occurrence of an unusual event. The unusual event may be indicative of a deviation in behaviour and routine of the employee. A session may be initiated and the issue may be parsed to determine a context. A bot may be selected from multiple bots for the issue where each bot includes information relating to a solution to address the issue. Data associated with the issue may be collected from a central database and other bots. The data may then be analyzed to determine a solution. The solution comprises a response to the query and a suggestion to mitigate the unusual event.

Abstract: Examples of employee concierge are provided. In an example, an issue may be determined for an employee. The issue may be determined based on a query shared by the employee or upon occurrence of an unusual event. The unusual event may be indicative of a deviation in behaviour and routine of the employee. A session may be initiated and the issue may be parsed to determine a context. A bot may be selected from multiple bots for the issue where each bot includes information relating to a solution to address the issue. Data associated with the issue may be collected from a central database and other bots. The data may then be analyzed to determine a solution. The solution comprises a response to the query and a suggestion to mitigate the unusual event.

Abstract: A system is described for providing workforce planning services. The system may include a memory, an interface, and a processor. The memory may store a baseline dataset describing current employees of an organization. The processor may be operative to determine a projected workforce dataset based on the baseline dataset, the projected workforce dataset describing projected employees required by the organization. The processor may assess the baseline dataset and employee movement strategies to determine a forecasted available workforce dataset describing forecasted employees available to the organization. The processor may determine a gap between the projected workforce dataset and the forecasted available workforce dataset. The processor may generate a workforce service plan which describes strategies for eliminating the gap and may provide the plan to a user. The processor may receive updates to the baseline dataset and may assess the updates to determine whether the plan is being effectively implemented.

Abstract: A system/tool/service for a business driven management is described. A strategic alignment is determined for a plurality of services. Demand planning is driven in accordance with the strategic alignment. Program execution and value measurement is outputted in accordance with the demand planning. Program execution and value measurement is applied to the strategic alignment determination.