Abstract: This invention discloses a novel system that is tuned for people to exchange information effectively and manage the domain knowledge and tasks productively. With a WYSIWYG-like user interface, message encapsulation into individual objects, and multithreading message flow handling, this new system is able to bring forth revolutionary features that break the limitations of traditional IM systems by knitting traditionally separated functions into an integrated business information and management platform, and hence enable new ways in building knowledge base, reading industrial specific news, and assigning and managing tasks.