Patents by Inventor Jodessiah Sumpter

Jodessiah Sumpter has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 12282876
    Abstract: Locations of a customer's device are tracked relative to an order placed with an establishment. The establishment is instructed to begin order preparation to coincide with the customer's arrival for the order. Customer's arrival at a pickup location is detected within a geofenced area for a premises of the establishment's location. Sensor data provided for the geofenced area is processed to track a vehicle of the customer within the geofenced area and to identify a specific location within the geofenced area where the vehicle is parked. Delivery staff are notified that the customer has arrived for the order and directed to the specific location where the vehicle is parked.
    Type: Grant
    Filed: January 28, 2021
    Date of Patent: April 22, 2025
    Assignee: NCR Voyix Corporation
    Inventors: Stefan Bjelcevic, Jodessiah Sumpter
  • Patent number: 12271861
    Abstract: An item return for an item is identified and a workflow is determined based on first factors defined in customized rules. Resources associated with the workflow may be staged on devices associated with the item return and the workflow is initiated. When the item is detected as being present at a drop-off location for the item, item and customer information are gathered in accordance with the customized rules associated with the workflow. Security checks are processed using second factors defined in the customized rules. A decision is made based on the security checks as to whether the item return can continue processing with the workflow or as to whether an item return exception is to be raised for evaluation and/or inspection of the item and item return information collected before the item return exception was raised.
    Type: Grant
    Filed: September 23, 2022
    Date of Patent: April 8, 2025
    Assignee: NCR Voyix Corporation
    Inventors: Matthew Robert Burris, Christopher John Costello, Caleb Wayne Martinez, Jodessiah Sumpter
  • Patent number: 12260427
    Abstract: A monitoring project is defined interactively through an interface. Resources needed for the project are obtained, configured, arranged, and verified within a target area. Video and audio feeds are captured and analyzed during a project period within the target area and customer interactions and intentions are derived from detected customer behaviors within the feeds. The intentions and behaviors are indexed with aggregated metrics within a data store. The interface provides custom queries, reports, interactive graphics, and real-time notifications from the data store that depict the custom aggregated metrics for the intentions and behaviors of the monitoring project.
    Type: Grant
    Filed: October 14, 2022
    Date of Patent: March 25, 2025
    Assignee: NCR Voyix Corporation
    Inventors: Matthew Robert Burris, Jodessiah Sumpter
  • Patent number: 12231425
    Abstract: A user makes a request from a requesting device for access to a secure operation associated with a network-based service. A first biometric authentication is processed for the request and at least one second scope-based authentication is processed for the request based on an analysis of a physical environment for the requesting device. A determination is made based on at least the first biometric authentication and the scope-based authentication whether the secure operation can be: processed on behalf of the user by the network-based service, not processed at all, or processed only if requested from a specific medium/channel associated with a specific device, which may or may not be the requesting device.
    Type: Grant
    Filed: March 18, 2024
    Date of Patent: February 18, 2025
    Assignee: NCR Voyix Corporation
    Inventors: Matthew Robert Burris, Jodessiah Sumpter
  • Publication number: 20250054300
    Abstract: A mapping of a physical environment and objects within the physical environment are generated. The objects are tracked within the physical environment and any transaction data associated with transaction correlated with the objects. The objects, relationships between each object, and any transaction data are evaluated to assign a risk score or an assessment needs score. Each score is mapped to one or more unique visual features and a heat map is generated that depicts the objects within the physical environment along with their visual features. The heat map is continuously updated in real time as scores change for the objects and the visual features change. The heat map is rendered within an interface of a device operated or worn by an attendant to assist the attendant in quickly ascertaining any risk of loss, any risk of threat, and/or any customer in need of assistance within the physical environment.
    Type: Application
    Filed: August 21, 2024
    Publication date: February 13, 2025
    Inventors: Levino Felix Perrucci, Christopher John Costello, Gregory Joseph Hartl, Caleb Wayne Martinez, Jodessiah Sumpter
  • Publication number: 20250053915
    Abstract: A pre-staged or in-person provided order is received from a customer location. Order details are sent to a fulfillment terminal and items associated with the order are prepared or collected. The items are loaded into an autonomous device. The autonomous device plans a route from its current location to the customer location and the autonomous device navigates from its current location to the customer location using the route. The customer is verified at the autonomous device and a secure bin is unlocked by the autonomous device. The customer removes the items associated with the order from the unlocked secure bin, and the autonomous device navigates back to its original location within an enterprise.
    Type: Application
    Filed: July 29, 2024
    Publication date: February 13, 2025
    Inventors: Matthew Robert Burris, Jodessiah Sumpter
  • Patent number: 12100206
    Abstract: A mapping of a physical environment and objects within the physical environment are generated. The objects are tracked within the physical environment and any transaction data associated with transaction correlated with the objects. The objects, relationships between each object, and any transaction data are evaluated to assign a risk score or an assessment needs score. Each score is mapped to one or more unique visual features and a heat map is generated that depicts the objects within the physical environment along with their visual features. The heat map is continuously updated in real time as scores change for the objects and the visual features change. The heat map is rendered within an interface of a device operated or worn by an attendant to assist the attendant in quickly ascertaining any risk of loss, any risk of threat, and/or any customer in need of assistance within the physical environment.
    Type: Grant
    Filed: October 27, 2021
    Date of Patent: September 24, 2024
    Assignee: NCR Voyix Corporation
    Inventors: Levino Felix Perrucci, Christopher John Costello, Gregory Joseph Hartl, Caleb Wayne Martinez, Jodessiah Sumpter
  • Patent number: 12073694
    Abstract: Cash trapping at an Automated Teller Machine (ATM) is detected in real time. One or more images from one or more cameras are analyzed. The camera(s) is/are focused overhead of the ATM or on a cash slot of a dispense module for the ATM. The images are analyzed for determining one or more of whether the dispenser module is authentic, whether the cash slot opened or did not open when it should have opened for a cash withdraw, whether visual features of the dispense module have changed over a configurable period of time, and whether hands, gestures, and actions of a person present at the ATM indicate that cash trapping is taking place at the ATM. When cash trapping is detected at the ATM a variety of automated actions are processed, such as shutting down the dispense module, shutting down the ATM, notifying a financial institution, and/or notifying legal authorities.
    Type: Grant
    Filed: March 23, 2023
    Date of Patent: August 27, 2024
    Assignee: NCR Atleos Corporation
    Inventors: Christopher John Costello, Matthew Robert Burris, Caleb Wayne Martinez, Jodessiah Sumpter, Gregory Joseph Hartl
  • Patent number: 12051032
    Abstract: A pre-staged or in-person provided order is received from a customer location. Order details are sent to a fulfillment terminal and items associated with the order are prepared or collected. The items are loaded into an autonomous device. The autonomous device plans a route from its current location to the customer location and the autonomous device navigates from its current location to the customer location using the route. The customer is verified at the autonomous device and a secure bin is unlocked by the autonomous device. The customer removes the items associated with the order from the unlocked secure bin, and the autonomous device navigates back to its original location within an enterprise.
    Type: Grant
    Filed: May 16, 2019
    Date of Patent: July 30, 2024
    Assignee: NCR Voyix Corporation
    Inventors: Matthew Robert Burris, Jodessiah Sumpter
  • Publication number: 20240223556
    Abstract: A user makes a request from a requesting device for access to a secure operation associated with a network-based service. A first biometric authentication is processed for the request and at least one second scope-based authentication is processed for the request based on an analysis of a physical environment for the requesting device. A determination is made based on at least the first biometric authentication and the scope-based authentication whether the secure operation can be: processed on behalf of the user by the network-based service, not processed at all, or processed only if requested from a specific medium/channel associated with a specific device, which may or may not be the requesting device.
    Type: Application
    Filed: March 18, 2024
    Publication date: July 4, 2024
    Inventors: Matthew Robert Burris, Jodessiah Sumpter
  • Publication number: 20240169359
    Abstract: An item return transaction for an item is identified at a transaction terminal. The item is authenticated using multiple factors at least some of which are independent of item code identification for the item. A fraud score is calculated based on the multiple factors, item code identification, and data that is specific to a customer associated with the transaction, specific to the item, specific to a store associated with the transaction terminal, and specific to a retailer associated with the store. The fraud score and a customer-return grade for the customer are processed to determine whether the transaction can complete at the terminal without assistance or whether the transaction is to be held in abeyance for an audit (onsite audit or remote network-based audit). In an embodiment, the t terminal is a Self-Service Terminal (SST) and the transaction is a self-item return transaction conducted by a customer at the terminal.
    Type: Application
    Filed: November 28, 2023
    Publication date: May 23, 2024
    Inventors: Jodessiah Sumpter, Matthew Robert Burris, Christopher John Costello, Caleb Wayne Martinez
  • Publication number: 20240119810
    Abstract: Visual features of a vehicle, a vehicle's orientation with respect to a transaction terminal, and an individual associated with the vehicle are derived from video captured of the terminal and a surrounding area of the terminal. Additional information associated with brute force attacks in a location associated with the terminal are obtained as additional features. The visual features and the additional features are provided as input to a trained Machine-Learning Model (MLM) and the MLM provides as output a confidence value representing a prediction as to whether the current vehicle and the current individual are potentially about to engage in a brute force attack on the terminal. When the confidence value exceeds a threshold value, enhanced feature detection is enabled on the video, external systems are notified, and an incident packet of information is assembled.
    Type: Application
    Filed: December 19, 2023
    Publication date: April 11, 2024
    Inventors: Jodessiah Sumpter, Christopher John Costello, Matthew Robert Burris, Gregory Joseph Hartl, Caleb Wayne Martinez
  • Publication number: 20240119809
    Abstract: Payment card slot tampering at a transaction terminal is detected in real time. One or more images from one or more cameras are analyzed. The camera(s) is/are focused overhead of the terminal on an area adjacent to and in front of a card slot for a card reader of the terminal. The images are analyzed for determining whether hands of arms for an operator of the terminal are performing actions that indicate the operator may be attempting to install a card skimmer/shimmer into the card slot and/or attempting to remove an existing skimmer/shimmer from the card slot. When card slot tampering event is detected at the terminal a variety of automated actions are processed, such as shutting down the card reader, shutting down the terminal, confiscating any payment card inserted into the card slot, notifying a financial institution, and/or notifying legal authorities.
    Type: Application
    Filed: December 19, 2023
    Publication date: April 11, 2024
    Inventors: Matthew Robert Burris, Christopher John Costello, Gregory Joseph Hartl, Caleb Wayne Martinez, Jodessiah Sumpter
  • Patent number: 11954719
    Abstract: A consumer is identified engaged in an activity at a specific physical location. A context is formulated for the consumer based on the activity, the location, preferences associated with the consumer, and a history associated with the consumer. A natural language voice-based assistance session is initiated with the consumer. The session follows the consumer as the consumer travels and remains engaged in the activity. In an embodiment, the session is seamlessly maintained and is seamlessly transferred from a plurality of different devices as the consumer is engaged in the activity and travels. In an embodiment, the session is initiated without the consumer requesting the session.
    Type: Grant
    Filed: May 30, 2019
    Date of Patent: April 9, 2024
    Assignee: NCR Voyix Corporation
    Inventors: Matthew Robert Burris, Jodessiah Sumpter
  • Patent number: 11936650
    Abstract: A user makes a request from a requesting device for access to a secure operation associated with a network-based service. A first biometric authentication is processed for the request and at least one second scope-based authentication is processed for the request based on an analysis of a physical environment for the requesting device. A determination is made based on at least the first biometric authentication and the scope-based authentication whether the secure operation can be: processed on behalf of the user by the network-based service, not processed at all, or processed only if requested from a specific medium/channel associated with a specific device, which may or may not be the requesting device.
    Type: Grant
    Filed: March 9, 2022
    Date of Patent: March 19, 2024
    Assignee: NCR Voyix Corporation
    Inventors: Matthew Robert Burris, Jodessiah Sumpter
  • Patent number: 11935111
    Abstract: A consumer is identified at a transaction terminal. A natural-language voice chatbot is initiated for the transaction. The chatbot is configured with store information for a store associated with the terminal and, optionally, with preferences registered to the consumer. A natural language voice dialogue using, at least the store information, is initiated between the chatbot and the consumer while the consumer is at the terminal and during the transaction. The consumer may order store items from the store and pay for the items through the dialogue. In an embodiment, the items ordered are delivered to the terminal where the consumer is located.
    Type: Grant
    Filed: April 30, 2021
    Date of Patent: March 19, 2024
    Assignee: NCR Voyix Corporation
    Inventors: Matthew Robert Burris, Shelby Frances Apps, Andrew Cohen, Gary C. Dalton, Jason Robert Dyer, Jodessiah Sumpter
  • Patent number: 11881089
    Abstract: Visual features of a vehicle, a vehicle's orientation with respect to a transaction terminal, and an individual associated with the vehicle are derived from video captured of the terminal and a surrounding area of the terminal. Additional information associated with brute force attacks in a location associated with the terminal are obtained as additional features. The visual features and the additional features are provided as input to a trained Machine-Learning Model (MLM) and the MLM provides as output a confidence value representing a prediction as to whether the current vehicle and the current individual are potentially about to engage in a brute force attack on the terminal. When the confidence value exceeds a threshold value, enhanced feature detection is enabled on the video, external systems are notified, and an incident packet of information is assembled.
    Type: Grant
    Filed: April 29, 2022
    Date of Patent: January 23, 2024
    Assignee: NCR Corporation
    Inventors: Jodessiah Sumpter, Christopher John Costello, Matthew Robert Burris, Gregory Joseph Hartl, Caleb Wayne Martinez
  • Patent number: 11881088
    Abstract: Payment card slot tampering at a transaction terminal is detected in real time. One or more images from one or more cameras are analyzed. The camera(s) is/are focused overhead of the terminal on an area adjacent to and in front of a card slot for a card reader of the terminal. The images are analyzed for determining whether hands of arms for an operator of the terminal are performing actions that indicate the operator may be attempting to install a card skimmer/shimmer into the card slot and/or attempting to remove an existing skimmer/shimmer from the card slot. When card slot tampering event is detected at the terminal a variety of automated actions are processed, such as shutting down the card reader, shutting down the terminal, confiscating any payment card inserted into the card slot, notifying a financial institution, and/or notifying legal authorities.
    Type: Grant
    Filed: April 29, 2022
    Date of Patent: January 23, 2024
    Assignee: NCR Corporation
    Inventors: Matthew Robert Burris, Christopher John Costello, Gregory Joseph Hartl, Caleb Wayne Martinez, Jodessiah Sumpter
  • Patent number: 11836735
    Abstract: An item return transaction for an item is identified at a transaction terminal. The item is authenticated using multiple factors at least some of which are independent of item code identification for the item. A fraud score is calculated based on the multiple factors, item code identification, and data that is specific to a customer associated with the transaction, specific to the item, specific to a store associated with the transaction terminal, and specific to a retailer associated with the store. The fraud score and a customer-return grade for the customer are processed to determine whether the transaction can complete at the terminal without assistance or whether the transaction is to be held in abeyance for an audit (onsite audit or remote network-based audit). In an embodiment, the t terminal is a Self-Service Terminal (SST) and the transaction is a self-item return transaction conducted by a customer at the terminal.
    Type: Grant
    Filed: January 19, 2021
    Date of Patent: December 5, 2023
    Assignee: NCR Corporation
    Inventors: Jodessiah Sumpter, Matthew Robert Burris, Christopher John Costello, Caleb Wayne Martinez
  • Publication number: 20230252803
    Abstract: Payment card slot tampering at a transaction terminal is detected in real time. One or more images from one or more cameras are analyzed. The camera(s) is/are focused overhead of the terminal on an area adjacent to and in front of a card slot for a card reader of the terminal. The images are analyzed for determining whether hands of arms for an operator of the terminal are performing actions that indicate the operator may be attempting to install a card skimmer/shimmer into the card slot and/or attempting to remove an existing skimmer/shimmer from the card slot. When card slot tampering event is detected at the terminal a variety of automated actions are processed, such as shutting down the card reader, shutting down the terminal, confiscating any payment card inserted into the card slot, notifying a financial institution, and/or notifying legal authorities.
    Type: Application
    Filed: April 29, 2022
    Publication date: August 10, 2023
    Inventors: Matthew Robert Burris, Christopher John Costello, Gregory Joseph Hartl, Caleb Wayne Martinez, Jodessiah Sumpter