Abstract: A Universal Messaging system provides e-mail, voice-mail and fax-mail services to subscribers that may utilize the Internet to access their messages. The system integrates an e-mail messaging system with a voice/fax messaging system on a messaging platform computer. E-mail messages are stored in an e-mail message store, and voice and/or fax messages are stored in a separate store controlled, e.g., by a Voice Mail Message Manager (VMMM). Subscribers can access messages from a personal computer via the Internet using a standard Web browser with an applet that present each subscriber with a “universal inbox” that displays all of that subscriber's voice, fax, and e-mail messages. A Web platform controls the Web browser interface to the messaging platform, accepting requests from the Web browser (such as a request to read an e-mail or listen to a voice mail) and passing prescribed types of information back to the Web browser.

Abstract: A system and method for notifying subscribers to first and second communications networks that a message has been received at either the first communications network (such as a voice messaging system) or the second communications network (such as an e-mail messaging system). A subscriber receives notification at one point regardless of which communications network receives the new message. The subscriber can be notified by an outcall, a page, an e-mail, a lighted lamp, and/or a stutter dial tone.

Abstract: A Universal Messaging system provides e-mail, voice-mail and fax-mail services to subscribers that may utilize the Internet to access their messages. The system integrates an e-mail messaging system with a voice/fax messaging system on a messaging platform computer. E-mail messages are stored in an e-mail message store, and voice and/or fax messages are stored in a separate store controlled, e.g., by a Voice Mail Message Manager (VMMM). Subscribers can access messages from a personal computer via the Internet using a standard Web browser with an applet that present each subscriber with a “universal inbox” that displays all of that subscriber's voice, fax, and e-mail messages. A Web platform controls the Web browser interface to the messaging platform, accepting requests from the Web browser (such as a request to read an e-mail or listen to a voice mail) and passing prescribed types of information back to the Web browser.

Abstract: A system and method for the provisioning of subscribers of a first communications network, such as a voice messaging system, to a second communications network, such as an e-mail messaging system. An exemplary system and method is described in which subscribers to a universal voice messaging system (UVMS) which handles voice and fax messages are provisioned to a message handling system (MHS) which handles e-mail messages. A message handling system provision service (MPS) provides the provisioning of the first network's subscribers to the second network. Thus, data is provisioned at a first messaging system and is forwarded to a second messaging system. Additional data for the subscriber from the second messaging system is returned to the first messaging system.

Abstract: In a messaging system of the type that receives a voice and/or fax message intended for a subscriber, an electronic mail message notifying the subscriber of the received message is composed in a language selected by the subscriber and then sent to one or more subscriber supplied electronic mail addresses. The subscriber can select to receive such notification messages in any one of a plurality of different languages that are available on the system. Different subscribers can select different ones of the available languages.