Patents by Inventor Kenneth Jordan

Kenneth Jordan has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20080205611
    Abstract: Particular embodiments provide intelligent overload control for contact centers. In one embodiment, an overload condition at a contact center is determined. When the overload condition exists, a contact evaluation metric for a connection to a contact is determined. The contact evaluation metric may evaluate the value of a contact, such as whether the contact is a high-value or low-value contact. An action to perform for the contact is then determined based on the contact evaluation metric. For example, if the contact is considered a high-value contact, then the contact may be serviced; however, if the contact is considered a low-value contact, then the contact may be gapped.
    Type: Application
    Filed: February 23, 2007
    Publication date: August 28, 2008
    Applicant: Cisco Technology, Inc.
    Inventors: Kenneth Jordan, Khaled A. Gouda, Paul Schechinger
  • Publication number: 20070251238
    Abstract: Steam engine products and related methods are disclosed. In one embodiment of the present invention, a steam engine includes a water pump, a steam generation system having a water inlet configured to receive water from the water pump, an electric heating element configured to convert the water into pressurized steam, and a steam outlet configured to expel the pressurized steam from the steam generation system. The steam generation system is configured to receive water through the water inlet, channel the water to the electric heating element, and expel pressurized steam through the steam outlet. The steam engine also has a power generation system having a steam inlet configured to receive pressurized steam from the steam generation system and generate mechanical energy, wherein the electric heating element is configured to convert water into pressurized steam as the water is pumped into the steam generation system.
    Type: Application
    Filed: April 19, 2007
    Publication date: November 1, 2007
    Inventor: Kenneth Jordan
  • Patent number: 7099451
    Abstract: A call management technique implemented using a call routing engine is disclosed. In the technique, local (e.g., ACD) switching resources and a public network are controlled as a single virtual switch for purposes of implementing call processing features.
    Type: Grant
    Filed: September 27, 2000
    Date of Patent: August 29, 2006
    Assignee: Cisco Technology, Inc.
    Inventors: Kenneth Jordan, Tse-Ming Wang, Vincent Milano, Jr.
  • Publication number: 20060188078
    Abstract: A telephone call management system first receives a call over a telephone network from a calling device. The calling device is connected to a first called device by a first connection through the telephone network. A first call management message is received at a call routing engine, the first call management message to cause the engine to initiate establishment of a second connection among the calling device, the first called device, and a second called device. The engine issues, in response to the first call management message, a second call management message specifying a DTMF sequence for provision to the telephone network to cause the telephone network to establish the second connection. The telephone network may be a public switched telephone network.
    Type: Application
    Filed: March 14, 2006
    Publication date: August 24, 2006
    Inventors: Kenneth Jordan, Tse-Ming Wang, Vincent Milano
  • Patent number: 7047590
    Abstract: A combination grill care tool for cleaning a barbecue grill cooking surface includes a tool head having an upper surface and a lower surface. A handle having a proximal end and a distal end extends from the tool head such that the distal end opposes the tool head. A push-pull scraper disposed on the upper surface of the tool head extends from the tool head. The push-pull scraper has a first blade and a second blade. The first blade and the second blade are adapted to engage and break loose residue on the barbecue grill cooking surface. A method of use is also provided.
    Type: Grant
    Filed: August 5, 2002
    Date of Patent: May 23, 2006
    Assignee: W. C. Bradley Company
    Inventors: Ryan Neal, Kenneth Jordan
  • Patent number: 6877688
    Abstract: A method and apparatus is disclosed to prepare strand segments of predetermined length for use in a molded concrete product at an assembly facility. The strand segments are loaded into a strand reel (10) having multiple slots. The strand reel is then transported to the mold site. At the mold site, the strand segments can be simultaneously pulled out from the strand reel for placement in the mold.
    Type: Grant
    Filed: September 12, 2001
    Date of Patent: April 12, 2005
    Assignee: Hamilton Form Co., Inc.
    Inventors: A. Kenneth Jordan, Timothy D. Pearce, Gregory L. Hodge
  • Patent number: 6871839
    Abstract: An apparatus is disclosed to feed strand (30) through apertures (214) in bearing plates (60) and bulkheads (202) in a mold (62). A collar (210) can be attached to a rod (208) for limited motion relative thereto, including rotation relative the rod about its elongate axis. The end (96) of the strand (30) is received in a cylindrical receptacle (232) in the collar and the strand can then be used to push the rod, collar and strand through the apertures. A strand feeder rack (56) can be used to simultaneously feed a number of strands.
    Type: Grant
    Filed: November 27, 2001
    Date of Patent: March 29, 2005
    Assignee: Hamilton Form Co., Inc.
    Inventors: A. Kenneth Jordan, James L. Dietrick
  • Patent number: 6842960
    Abstract: A method is disclosed to feed strand (30) through apertures (214) in bearing plates (60) and bulkheads (202) in a mold (62). A collar (210) can be attached to a rod (208) for limited motion relative thereto, including rotation relative the rod about its elongate axis. The end (96) of the strand (30) is received in a cylindrical receptacle (232) in the collar and the strand can then be used to push the rod, collar and strand through the apertures. A strand feeder rack (56) can be used to simultaneously feed a number of strands.
    Type: Grant
    Filed: November 22, 2002
    Date of Patent: January 18, 2005
    Assignee: Hamilton Form Co., Inc.
    Inventors: A. Kenneth Jordan, James L. Dietrick
  • Publication number: 20040026939
    Abstract: A combination cooking tool for use when grilling comprises a utensil having a handle with a first and second end, and a tool head extending from the first end of the handle. The utensil is configured to be detachably connected to a second utensil, such that the first utensil and second utensil may be used as a cooking utensil to grasp and manipulate food or other objects.
    Type: Application
    Filed: August 9, 2002
    Publication date: February 12, 2004
    Inventors: Kenneth Jordan, Scott Dobias, Ryan Neal, Richard Harris
  • Publication number: 20040026940
    Abstract: An interlocking cooking tool for use when grilling comprises a utensil having a handle with a first and second end, a tool head extending from the first end of the handle, and an interlocking connector extending from the second end of the handle. The utensil is configured to be releasably interlocked with a second utensil configured with an interlocking connector, such that the first utensil and second utensil when interlocked may be used as tongs. A method is also provided.
    Type: Application
    Filed: August 8, 2002
    Publication date: February 12, 2004
    Inventors: Andrew Kahler, Ryan Neal, Scott Dobias, Kenneth Jordan
  • Publication number: 20040025714
    Abstract: A barbecue grill smoker for placement in a barbecue grill to produce a flavored smoke when heated. The smoker includes a heat resistant receptacle with an interior cavity for receiving a flavored smoke source. The receptacle has a lid with a smoker control mechanism that serves to regulate the release rate of the smoke via a plurality of aligning apertures and openings that are moved from an open to closed position.
    Type: Application
    Filed: August 7, 2002
    Publication date: February 12, 2004
    Inventors: Ryan Neal, Andrew Kahler, Scott Dobias, Kenneth Jordan
  • Publication number: 20040019991
    Abstract: A combination grill care tool for cleaning a barbecue grill cooking surface includes a tool head having an upper surface and a lower surface. A handle having a proximal end and a distal end extends from the tool head such that the distal end opposes the tool head. A push-pull scraper disposed on the upper surface of the tool head extends from the tool head. The push-pull scraper has a first blade and a second blade. The first blade and the second blade are adapted to engage and break loose residue on the barbecue grill cooking surface. A method of use is also provided.
    Type: Application
    Filed: August 5, 2002
    Publication date: February 5, 2004
    Applicant: W. C. BRADLEY COMPANY
    Inventors: Ryan Neal, Kenneth Jordan
  • Patent number: 6682112
    Abstract: A compact cooking tool apparatus, comprises a handle having a first end and a second end. The handle is movable between an open position and a closed position. At least one cooking tool is adapted to extend from an end of the handle. The cooking tool is movably fixed to the handle. The handle is adapted to receive the cooking tool therein.
    Type: Grant
    Filed: August 9, 2002
    Date of Patent: January 27, 2004
    Assignee: W. C. Bradley Company
    Inventors: Ryan Neal, Andrew Kahler, Kenneth Jordan, Ken Richied, Rick Nuchols, Mike Rowe
  • Publication number: 20030151164
    Abstract: A method and apparatus is disclosed to feed strand (30) through apertures (214) in bearing plates (60) and bulkheads (202) in a mold (62). A collar (210) can be attached to a rod (208) for limited motion relative thereto, including rotation relative the rod about its elongate axis. The end (96) of the strand (30) is received in a cylindrical receptacle (232) in the collar and the strand can then be used to push the rod, collar and strand through the apertures. A strand feeder rack (56) can be used to simultaneously fed a number of strands.
    Type: Application
    Filed: November 22, 2002
    Publication date: August 14, 2003
    Inventors: A. Kenneth Jordan, James L. Dietrick
  • Publication number: 20030098524
    Abstract: A method and apparatus is disclosed to feed strand (30) through apertures (214) in bearing plates (60) and bulkheads (202) in a mold (62). A collar (210) can be attached to a rod (208) for limited motion relative thereto, including rotation relative the rod about its elongate axis. The end (96) of the strand (30) is received in a cylindrical receptacle (232) in the collar and the strand can then be used to push the rod, collar and strand through the apertures. A strand feeder rack (56) can be used to simultaneously fed a number of strands.
    Type: Application
    Filed: November 27, 2001
    Publication date: May 29, 2003
    Inventors: A. Kenneth Jordan, James L. Dietrick
  • Publication number: 20030047826
    Abstract: A method and apparatus is disclosed to prepare strand segments of predetermined length for use in a molded concrete product at an assembly facility. The strand segments are loaded into a strand reel (10) having multiple slots. The strand reel is then transported to the mold site. At the mold site, the strand segments can be simultaneously pulled out from the strand reel for placement in the mold.
    Type: Application
    Filed: September 12, 2001
    Publication date: March 13, 2003
    Applicant: Hamilton Form Co., Inc.
    Inventors: A. Kenneth Jordan, Timothy D. Pearce, Gregory L. Hodge
  • Publication number: 20030030291
    Abstract: A compact cooking tool apparatus, comprises a handle having a first end and a second end. The handle is movable between an open position and a closed position. At least one cooking tool is adapted to extend from an end of the handle. The cooking tool is movably fixed to the handle. The handle is adapted to receive the cooking tool therein.
    Type: Application
    Filed: August 9, 2002
    Publication date: February 13, 2003
    Applicant: W.C. BRADLEY COMPANY
    Inventors: Ryan Neal, Andrew Kahler, Kenneth Jordan, Ken Richied, Rick Nuchols, Mike Rowe
  • Patent number: D530098
    Type: Grant
    Filed: August 6, 2002
    Date of Patent: October 17, 2006
    Assignee: W.C. Bradley Company
    Inventors: Ryan Neal, Kenneth Jordan, Richard Harris, Mike Rowe
  • Patent number: D473414
    Type: Grant
    Filed: August 6, 2002
    Date of Patent: April 22, 2003
    Assignee: W. C. Bradley Company
    Inventors: Ryan Neal, Andrew Kahler, Scott Dobias, Kenneth Jordan
  • Patent number: D477506
    Type: Grant
    Filed: August 7, 2002
    Date of Patent: July 22, 2003
    Assignee: W. C. Bradley Company
    Inventors: Kenneth Jordan, Richard Harris, Ryan Neal