Patents by Inventor Kevin Caffrey

Kevin Caffrey has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20210056115
    Abstract: A system and method to provide search capabilities via a merchant system including search responses aggregated from multiple different search provider sources. The system and method receive, via an interface of the merchant system, a search query input from an end user system. The search query input is routed to the multiple search provider sources. A set of response to the search query input is received from at least a portion of the search providers sources. A first portion of the set of responses is identified as having a verified status. A ranking of the set of responses is generated based on a level of responsiveness to the search query input. The system and method cause, based at least in part on the ranking, a display including a search result comprising at least a portion of the set of responses.
    Type: Application
    Filed: August 19, 2020
    Publication date: February 25, 2021
    Inventors: Maxwell Shaw, Kevin Caffrey, Marc Ferrentino
  • Publication number: 20200356617
    Abstract: A source system receives an indication to suppress a listing associated with an entity, wherein the indication is based at least in part on a confidence score from the source system indicating that the listing is a duplicate of a representative listing. A list of a provider systems that provide search results including the listing associated with the entity is identified. A first provider system is searched for a first listing matching the listing associated with the entity. The source system receives from the first provider system, a provider-supplied external identifier associated with the first listing. A request to suppress is transmitted to the first listing from a search result generated in response to a search request submitted via the first provider system.
    Type: Application
    Filed: July 29, 2020
    Publication date: November 12, 2020
    Inventors: Howard C. Lerman, Thomas C. Dixon, Kevin Caffrey, David C. Lin
  • Patent number: 10762156
    Abstract: A source system receives, from at least one of the user associated with an entity or the human operator associated with the source system, an indication to suppress all listings associated with the entity on one or more provider systems, wherein the indication comprises identification data of the entity and an indication that the identification data of the entity is no longer valid. The source system retrieves, from a database associated with the source system, a list of one or more provider systems associated with the source system and having at least one listing corresponding to the entity. For each provider system in the list of one or more provider systems: the source system searches the provider system for listings having identification data matching the identification data of the entity.
    Type: Grant
    Filed: July 7, 2015
    Date of Patent: September 1, 2020
    Assignee: Yext, Inc.
    Inventors: Howard C. Lerman, Thomas C. Dixon, Kevin Caffrey, David C. Lin
  • Publication number: 20200125590
    Abstract: A system and method to manage data associated with a merchant system to provide in response to a search query from an end user system. The system and method generate a custom entity type including one or more fields comprising first data corresponding to the merchant system. An update to the first data of the custom entity type can be received and an updated custom entity type is generated. The updated custom entity type is distributed to multiple business listing provider systems configured to provide search results associated with the merchant system in response to a search query from an end user system. The system and method can also generate a search experience interface including multiple input fields. The search experience interface is displayed to an end user to receive search terms via the first input and the second input field in response to a single search action.
    Type: Application
    Filed: October 23, 2019
    Publication date: April 23, 2020
    Inventors: Marc Ferrentino, Han Byul Ru, Kevin Caffrey, Max Shaw, Jon Kennell, Catherine Frailey, Jeremy Clark, Steven Sanshwe, Tom Dixon, Jacob Fancher
  • Publication number: 20200051023
    Abstract: A system and method manage notifications associated with data of a business listing associated with a merchant system. A rule associated with a data field of the business listing is stored. The merchant system is monitored to determine an occurrence of an event corresponding to the rule. In response to the occurrence of the event, a notification is transmitted to the merchant system, the notification including a prompt to update a value stored in the data field of the business listing. A response is received from the merchant system with an updated value corresponding to the data field of the business listing. The updated value is stored and transmitted to a business listing provider system.
    Type: Application
    Filed: August 8, 2019
    Publication date: February 13, 2020
    Inventors: Bryan Reed, Kevin Caffrey, Catherine Frailey, Jamie Smith, Marc Ferrentino
  • Publication number: 20190138531
    Abstract: In one implementation, a method is provided that receives multiple potential listings associated with an entity. A listing is selected from the multiple listings and is designated as a representative listing of the entity. A first request is transmitted to synchronize the representative listing with the entity. Responsive to an indication that a synchronization is complete, a second request is provided to suppress a second listing as a duplicate listing.
    Type: Application
    Filed: January 8, 2019
    Publication date: May 9, 2019
    Inventors: Howard C. Lerman, Thomas C. Dixon, Kevin Caffrey, David C. Lin
  • Publication number: 20190130468
    Abstract: Embodiments of the disclosure provide for a knowledge search engine platform to analyze a search query initiated by a user device to identify a natural language inquiry associated with questions about a particular business, (e.g., product brand data such as products, services, employees, events, etc.). This may include searching through large amounts of data for hidden patterns and relationships of events, and presenting this knowledge data in a readily understandable format for users. The knowledge data is then presented in a structured form that is easily digestible to allow users via the user device to find the information they are looking to retrieve. The knowledge data may also include competitor intelligence that allows users to identify competitors, by searching a local pack to return results of potential competitors. The local pack may be within proximity of an indication of location of where the user is searching using with user device.
    Type: Application
    Filed: October 31, 2018
    Publication date: May 2, 2019
    Inventors: Howard Lerman, Kevin Caffrey, Catherine Frailey, Benjamin Berry, Max Shaw, Marc Ferrentino, Dan Tran, Jonathan Kennell, Akul Penugonda
  • Patent number: 10216807
    Abstract: In one implementation, a method is provided that comprises receiving a plurality of potential listings associated with an entity from a provider system. Each listing comprises a confidence score assigned by the provider system. A representative listing of the entity located on the provider system is designated from amongst the plurality of potential listings based on the confidence score. A first request is transmitted to synchronize the representative listing with the entity on the provider system. Responsive to receiving an indication that the request to synchronize is complete, a second request to suppress remaining listings of the potential listings as duplicates is provided. The remaining listings having confidence scores lower than the confidence score associated with the representative listing. The second request to suppress the remaining listings as duplicate listings is provided to the provider system using an API and a confirmation that the remaining listings are suppressed.
    Type: Grant
    Filed: November 3, 2016
    Date of Patent: February 26, 2019
    Assignee: Yext, Inc.
    Inventors: Howard C. Lerman, Thomas C. Dixon, Kevin Caffrey, David C. Lin
  • Publication number: 20170052961
    Abstract: In one implementation, a method is provided that comprises receiving a plurality of potential listings associated with an entity from a provider system. Each listing comprises a confidence score assigned by the provider system. A representative listing of the entity located on the provider system is designated from amongst the plurality of potential listings based on the confidence score. A first request is transmitted to synchronize the representative listing with the entity on the provider system. Responsive to receiving an indication that the request to synchronize is complete, a second request to suppress remaining listings of the potential listings as duplicates is provided. The remaining listings having confidence scores lower than the confidence score associated with the representative listing. The second request to suppress the remaining listings as duplicate listings is provided to the provider system using an API and a confirmation that the remaining listings are suppressed.
    Type: Application
    Filed: November 3, 2016
    Publication date: February 23, 2017
    Inventors: Howard C. Lerman, Thomas C. Dixon, Kevin Caffrey, David C. Lin
  • Publication number: 20170011126
    Abstract: A source system receives, from at least one of the user associated with an entity or the human operator associated with the source system, an indication to suppress all listings associated with the entity on one or more provider systems, wherein the indication comprises identification data of the entity and an indication that the identification data of the entity is no longer valid. The source system retrieves, from a database associated with the source system, a list of one or more provider systems associated with the source system and having at least one listing corresponding to the entity. For each provider system in the list of one or more provider systems: the source system searches the provider system for listings having identification data matching the identification data of the entity.
    Type: Application
    Filed: July 7, 2015
    Publication date: January 12, 2017
    Inventors: Howard C. Lerman, Thomas C. Dixon, Kevin Caffrey, David C. Lin
  • Patent number: 9519721
    Abstract: A source system receives initial identification data of a listing related to an entity. The source system searches a provider system for one or more listings having identification data matching the initial identification data. The source system receives, from the provider system, a plurality of potential matching listings having identification data matching the initial identification data, wherein each listing of the plurality of potential matching listings has a corresponding confidence score assigned by the source system, and wherein each listing of the plurality of potential matching listings has a corresponding provider-supplied external identifier assigned by the provider system. The source system designates a representative listing of the entity located on a provider system from among the plurality of potential matching listings, the representative listing having the highest confidence score assigned by the source system.
    Type: Grant
    Filed: March 29, 2016
    Date of Patent: December 13, 2016
    Assignee: Yext, Inc.
    Inventors: Howard C. Lerman, Thomas C. Dixon, Kevin Caffrey, David C. Lin
  • Publication number: 20160321702
    Abstract: A server may receive from a mobile device, a first identifier identifying a service associated with a beacon device. The server may receive from the mobile device one or more identifiers associated with a physical location of the beacon device. The server may receive from the mobile device a device identifier associated with a user of the mobile device. The server may match the device identifier to an identifier in a list of device identifiers that correspond to a media slot controlled by an ad network of mobile devices that are in proximity to a location of a business in view of the first identifier and the one or more identifiers. The server may transmit to the mobile device an advertisement intended for mobile devices that are in proximity to the physical location associated with the beacon device.
    Type: Application
    Filed: April 12, 2016
    Publication date: November 3, 2016
    Inventors: Howard C. Lerman, Thomas C. Dixon, Kevin Caffrey
  • Patent number: 9443025
    Abstract: Responsive to selecting, by a source system, a representative listing of an entity located on a provider system, the representative listing having first identification data and a first provider-supplied external identifier, the source system searches the provider system for additional listings having identification data matching the first identification data. The source system receives, from the provider system, a potential matching listing having identification data matching the first identification data and having a second provider-supplied external identifier that differs from the first provider-supplied external identifier. The source system designates the potential matching listing as a duplicate listing. The source system transmits, to the provider system, a request to suppress the designated duplicate listing on the provider system, the request comprising the second provider-supplied external identifier.
    Type: Grant
    Filed: July 7, 2015
    Date of Patent: September 13, 2016
    Assignee: Yext, Inc.
    Inventors: Howard C. Lerman, Thomas C. Dixon, Kevin Caffrey, David C. Lin
  • Publication number: 20160225009
    Abstract: A server may receive, from a software development kit (SDK) installed in an application executed by a processor of a mobile device, a first identifier identifying a service associated with a beacon device. The server may receive from the SDK one or more identifiers associated with the physical location of the beacon device. The server may select an alert to transmit to the application of the mobile device comprising an in-application reward for performing an in-application service in view of the first identifier and the one or more identifiers. The server may transmit the alert to the application of the mobile device.
    Type: Application
    Filed: January 27, 2016
    Publication date: August 4, 2016
    Inventors: Howard C. Lerman, Thomas C. Dixon, Kevin Caffrey
  • Patent number: 9361388
    Abstract: A source system receives initial identification data of a listing related to an entity. The source system searches a provider system for one or more listings having identification data matching the initial identification data. The source system receives, from the provider system, a plurality of potential matching listings having identification data matching the initial identification data, wherein each listing of the plurality of potential matching listings has a corresponding confidence score assigned by the source system, and wherein each listing of the plurality of potential matching listings has a corresponding provider-supplied external identifier assigned by the provider system. The source system designates a representative listing of the entity located on a provider system from among the plurality of potential matching listings, the representative listing having the highest confidence score assigned by the source system.
    Type: Grant
    Filed: July 8, 2015
    Date of Patent: June 7, 2016
    Assignee: YEXT, INC.
    Inventors: Howard C. Lerman, Thomas C. Dixon, Kevin Caffrey, David C. Lin
  • Patent number: 9298836
    Abstract: A source system searches a provider system for one or more listings. The source system receives a plurality of potential matching listings. The source system designates a representative listing of the entity located on a provider system from among the plurality of potential matching listings. The source system designates one or more remaining potential matching listings of the plurality of potential matching listings as one or more duplicate listings. The source system transmits, to the provider system, a request to synchronize the representative listing as the only representative listing of the entity on the provider system, the request comprising a first provider-supplied external identifier of the representative listing.
    Type: Grant
    Filed: July 7, 2015
    Date of Patent: March 29, 2016
    Assignee: YEXT, INC.
    Inventors: Howard C. Lerman, Thomas C. Dixon, Kevin Caffrey, David C. Lin
  • Publication number: 20150278867
    Abstract: A beacon device comprising a memory, a processor, and one or more first wireless transceivers is disclosed. The processor retrieves, from the memory, a list of entries of identification information related to a plurality of entities. The processor selects the one or more first wireless transceivers. The processor divides the list of entries of identification information into one or more sub-lists. Each of the one or more sub-lists corresponds to a selected one of the first wireless transceivers. The processor instructs the selected one or more first wireless transceivers to repeatedly cycle through broadcasting each of the entries in the designated sub-list in successive first time intervals. The transmitted entries are to be received and to be processed by one or more receiving devices in a second time interval equal to or greater than a minimum beacon broadcast interval.
    Type: Application
    Filed: March 27, 2015
    Publication date: October 1, 2015
    Inventors: Howard C. Lerman, Thomas C. Dixon, Kevin Caffrey
  • Patent number: 8774372
    Abstract: A system and method for extracting and presenting useful data from calls received by a client is disclosed. The resulting “telephone call inbox” is a way for a client view pay per call advertising as a stream of consumers with information available to understand the call activity of the consumers and for the client to navigate their call history. The system automatically filters non-consumer fraudulent calls, extracts the identity of a consumer, aggregates several calling entities into a single consumer, transcribes the call into a call stream using voice recognition software, extracts patterns and draws conclusions from the call stream, and presents a list of call streams in a user friendly set of web pages configured as the telephone call inbox. The telephone call inbox includes, for each call, the caller ID, one or more key words, phrases or major conclusions concerning the call, and the voice recognized call stream.
    Type: Grant
    Filed: March 18, 2010
    Date of Patent: July 8, 2014
    Assignee: Felix Call, LLC
    Inventors: Brent D. Metz, Sean MacIsaac, Kevin Caffrey, Howard Lerman
  • Patent number: 8750476
    Abstract: A system and method for optimizing the price of a call to a business and the placement of a business' information within an ad buy on a Web page are disclosed. A call is received by a client from a potential consumer of a product. The call is transcribed into a text call stream on both the consumer and the client sides of the call. Patterns are extracted from the call. The patterns extracted may be applied against patterns relevant to the client. Patterns relevant to the client may be tied to certain goals of the business of the client that indicate successful business transactions between the consumer and the client or that indicate a service provide by the client. Extracted patterns may be used for targeting of advertisements based on a call containing patterns relevant to the client.
    Type: Grant
    Filed: June 28, 2013
    Date of Patent: June 10, 2014
    Assignee: Felix Calls, LLC
    Inventors: Brent D. Metz, Sean MacIsaac, Kevin Caffrey, Ilia Mirkin
  • Patent number: 8750477
    Abstract: A system and method for automatic assignment of outbound and inbound call identity between a salesperson and a client is disclosed. For automatic assignment of outbound call identity between a salesperson and a client, a salesperson places a call to the telephone number of the client. A phone server matches a sales group to a salesperson and an entered sales group and an NPA (i.e., area code) of the client in a database. If a match is found, the phone server substitutes a replacement caller ID for actual caller ID of the salesperson. When the client answers the call, the replacement caller ID or default caller ID is displayed on client's phone. For automatic assignment of inbound call identity between a client and a salesperson, the client places a call using the replacement caller ID. The phone server searches the database for a sales group that matches the DID of the replacement caller ID.
    Type: Grant
    Filed: March 18, 2010
    Date of Patent: June 10, 2014
    Assignee: Felix Calls, LLC
    Inventors: Brent D. Metz, Sean MacIsaac, Kevin Caffrey, Ilia Mirkin