Patents by Inventor Koki Nakajima

Koki Nakajima has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 10986246
    Abstract: A remote management system includes: a user operation server; a remote maintenance server; and a connection server, the user operation server, the remote maintenance server, and the connection server being connected to each other via a network, the remote maintenance server including a processor that operates as a setting change receiving unit that receives a setting value change instruction for an image forming apparatus from a user via the user operation server, a first setting change detection unit that detects a changed setting value based on the setting value change instruction, a setting change informing unit that informs an administrator and a user-in-charge of the image forming apparatus of the changed setting value, and a setting change command sending unit that sends a command to change setting of the image forming apparatus to the image forming apparatus via the connection server.
    Type: Grant
    Filed: May 22, 2019
    Date of Patent: April 20, 2021
    Assignee: KYOCERA DOCUMENT SOLUTIONS INC.
    Inventors: Kazuki Nishikai, Takeshi Nakamura, Satoshi Goshima, Dukil Park, Yuichi Obayashi, Takumi Nakamura, Koki Nakajima, Yasuo Nakashima
  • Patent number: 10986014
    Abstract: A monitoring system detects a deviation in a monitoring metric of a system component of a remote management system that remotely manages image forming apparatuses. When the monitoring system detects a deviation in online device count greater than or equal to a deviation threshold and makes a determination that there is a correlation between the deviations in monitoring metrics of multiple system components as detected, the monitoring system sends a failure report indicating that a failure is in the remote management system.
    Type: Grant
    Filed: June 5, 2020
    Date of Patent: April 20, 2021
    Assignee: KYOCERA DOCUMENT SOLUTIONS INC.
    Inventors: Dukil Park, Kazuki Nishikai, Koki Nakajima, Yasuo Nakashima, Satoshi Goshima, Yuichi Obayashi, Takeshi Nakamura
  • Publication number: 20200387428
    Abstract: A remote management system includes a device management service having multiple instances that performs parallel distributed processing through the instances and a worker service having multiple instances that performs parallel distributed processing through the instances. Each instance of the device management service acquires the status of processing related to the recovery of the relevant instance from counter information, and stores the status of the processing related to the recovery of the relevant instance in the counter information when having performed the processing. Each instance of the worker service acquires the status of processing related to the recovery of an instance of the device management service from the counter information, and stores the status of the processing related to the recovery of the instance of the device management service in the counter information when having performed the processing.
    Type: Application
    Filed: June 5, 2020
    Publication date: December 10, 2020
    Inventors: Kazuki NISHIKAI, Yuichi OBAYASHI, Satoshi GOSHIMA, Yasuo NAKASHIMA, Koki NAKAJIMA, Takeshi NAKAMURA, Dukil PARK
  • Publication number: 20200387436
    Abstract: A failure detection system detects a failure in a remote management system that performs remote management of image forming apparatuses. The failure detection system automatically executes a UI test that is a test for normality of the remote management system with respect to an operation through a web application serving as a user interface of the remote management system, and reports a failure in the remote management system depending on the result of the executed UI test.
    Type: Application
    Filed: June 5, 2020
    Publication date: December 10, 2020
    Inventors: Kazuki NISHIKAI, Yuichi OBAYASHI, Satoshi GOSHIMA, Yasuo NAKASHIMA, Koki NAKAJIMA, Takeshi NAKAMURA, Dukil PARK
  • Publication number: 20200389362
    Abstract: A monitoring system detects a deviation in a monitoring metric of a system component of a remote management system that remotely manages image forming apparatuses. When the monitoring system detects a deviation in online device count greater than or equal to a deviation threshold and makes a determination that there is a correlation between the deviations in monitoring metrics of multiple system components as detected, the monitoring system sends a failure report indicating that a failure is in the remote management system.
    Type: Application
    Filed: June 5, 2020
    Publication date: December 10, 2020
    Inventors: Dukil PARK, Kazuki NISHIKAI, Koki NAKAJIMA, Yasuo NAKASHIMA, Satoshi GOSHIMA, Yuichi OBAYASHI, Takeshi NAKAMURA
  • Patent number: 10838668
    Abstract: A managing device used in an apparatus managing system including a print relational apparatus, terminals of users and a storing device manages the print relational apparatus and the users. The storing device stores user information of each user. The managing device includes a user authorizing part, a notification transmitting part and an information changing part. The user authorizing part authorizes, based on use history of the apparatus of each user, the user whose a nonuse period of the apparatus exceeds a predetermined period, as a registration erasure candidate user. The notification transmitting part transmits a registration erasure proposal notification having a proposal to erase registration of the candidate user to the terminal of a management user. The information changing part erases registration of the candidate user by erasing or changing the user information of the candidate user, according to indication inputted by the management user.
    Type: Grant
    Filed: July 5, 2019
    Date of Patent: November 17, 2020
    Assignee: KYOCERA Document Solutions Inc.
    Inventors: Kazuki Nishikai, Takeshi Nakamura, Satoshi Goshima, Dukil Park, Yuichi Obayashi, Takumi Nakamura, Koki Nakajima, Yasuo Nakashima
  • Patent number: 10805482
    Abstract: The remote maintenance server includes a processor that operates as a connection inquiry receiving unit that receives an inquiry from the one or more image forming apparatuses, the inquiry inquiring which connection server to connect, a connection destination selecting unit that selects a connection server as a connection destination in response to the inquiry with reference to the connection management table, the connection destination being a connection server having a smaller number of connections, and a connection information reply sending unit that sends, in reply, connection information to an image forming apparatus, which has sent the inquiry, the connection information being an IP address or FQDN of the connection server selected by the connection destination selecting unit.
    Type: Grant
    Filed: May 21, 2019
    Date of Patent: October 13, 2020
    Assignee: KYOCERA DOCUMENT SOLUTIONS INC.
    Inventors: Kazuki Nishikai, Takeshi Nakamura, Satoshi Goshima, Dukil Park, Yuichi Obayashi, Takumi Nakamura, Koki Nakajima, Yasuo Nakashima
  • Patent number: 10698642
    Abstract: A remote maintenance server includes a processor that operates as a remote panel function start instruction receiving unit that receives an instruction to start a remote panel function from a user via the user terminal and the user operation server, a relay server determining unit that determines the relay server to be used when executing the remote panel function, a verification information writing unit that writes verification information in the cache server, the verification information being used when the relay server relays connection, and a connection command sending unit that sends a connection command to the image forming apparatus that executes the remote panel function via the connection server, the connection command instructing to connect to the relay server to be used.
    Type: Grant
    Filed: June 19, 2019
    Date of Patent: June 30, 2020
    Assignee: KYOCERA DOCUMENT SOLUTIONS INC.
    Inventors: Kazuki Nishikai, Takeshi Nakamura, Satoshi Goshima, Dukil Park, Yuichi Obayashi, Takumi Nakamura, Koki Nakajima, Yasuo Nakashima
  • Publication number: 20200019350
    Abstract: A managing device used in an apparatus managing system including a print relational apparatus, terminals of users and a storing device manages the print relational apparatus and the users. The storing device stores user information of each user. The managing device includes a user authorizing part, a notification transmitting part and an information changing part. The user authorizing part authorizes, based on use history of the apparatus of each user, the user whose a nonuse period of the apparatus exceeds a predetermined period, as a registration erasure candidate user. The notification transmitting part transmits a registration erasure proposal notification having a proposal to erase registration of the candidate user to the terminal of a management user. The information changing part erases registration of the candidate user by erasing or changing the user information of the candidate user, according to indication inputted by the management user.
    Type: Application
    Filed: July 5, 2019
    Publication date: January 16, 2020
    Applicant: KYOCERA Document Solutions Inc.
    Inventors: Kazuki NISHIKAI, Takeshi NAKAMURA, Satoshi GOSHIMA, Dukil PARK, Yuichi OBAYASHI, Takumi NAKAMURA, Koki NAKAJIMA, Yasuo NAKASHIMA
  • Publication number: 20190391769
    Abstract: A remote maintenance server includes a processor that operates as a remote panel function start instruction receiving unit that receives an instruction to start a remote panel function from a user via the user terminal and the user operation server, a relay server determining unit that determines the relay server to be used when executing the remote panel function, a verification information writing unit that writes verification information in the cache server, the verification information being used when the relay server relays connection, and a connection command sending unit that sends a connection command to the image forming apparatus that executes the remote panel function via the connection server, the connection command instructing to connect to the relay server to be used.
    Type: Application
    Filed: June 19, 2019
    Publication date: December 26, 2019
    Inventors: KAZUKI NISHIKAI, TAKESHI NAKAMURA, SATOSHI GOSHIMA, DUKIL PARK, YUICHI OBAYASHI, TAKUMI NAKAMURA, KOKI NAKAJIMA, YASUO NAKASHIMA
  • Publication number: 20190364160
    Abstract: The remote maintenance server includes a processor that operates as a connection inquiry receiving unit that receives an inquiry from the one or more image forming apparatuses, the inquiry inquiring which connection server to connect, a connection destination selecting unit that selects a connection server as a connection destination in response to the inquiry with reference to the connection management table, the connection destination being a connection server having a smaller number of connections, and a connection information reply sending unit that sends, in reply, connection information to an image forming apparatus, which has sent the inquiry, the connection information being an IP address or FQDN of the connection server selected by the connection destination selecting unit.
    Type: Application
    Filed: May 21, 2019
    Publication date: November 28, 2019
    Inventors: KAZUKI NISHIKAI, TAKESHI NAKAMURA, SATOSHI GOSHIMA, DUKIL PARK, YUICHI OBAYASHI, TAKUMI NAKAMURA, KOKI NAKAJIMA, YASUO NAKASHIMA
  • Publication number: 20190364168
    Abstract: A remote management system includes: a user operation server; a remote maintenance server; and a connection server, the user operation server, the remote maintenance server, and the connection server being connected to each other via a network, the remote maintenance server including a processor that operates as a setting change receiving unit that receives a setting value change instruction for an image forming apparatus from a user via the user operation server, a first setting change detection unit that detects a changed setting value based on the setting value change instruction, a setting change informing unit that informs an administrator and a user-in-charge of the image forming apparatus of the changed setting value, and a setting change command sending unit that sends a command to change setting of the image forming apparatus to the image forming apparatus via the connection server.
    Type: Application
    Filed: May 22, 2019
    Publication date: November 28, 2019
    Inventors: KAZUKI NISHIKAI, TAKESHI NAKAMURA, SATOSHI GOSHIMA, DUKIL PARK, YUICHI OBAYASHI, TAKUMI NAKAMURA, KOKI NAKAJIMA, YASUO NAKASHIMA
  • Patent number: 10346106
    Abstract: A remote communication control system includes a session relay system, a session management unit, and a remote maintenance unit. The session relay system associates a connection established with an image forming apparatus with a connection established with an electronic device located outside a network to which the image forming apparatus belongs, so as to relay a session between the image forming apparatus and the electronic device. The session management unit manages the session. The remote maintenance unit executes a remote maintenance to the image forming apparatus corresponding to an instruction from the electronic device. When the remote maintenance corresponding to the instruction is a specific remote maintenance, the session management unit terminates the session established to the image forming apparatus as a target for the remote maintenance corresponding to the instruction.
    Type: Grant
    Filed: May 29, 2018
    Date of Patent: July 9, 2019
    Assignee: KYOCERA Document Solutions Inc.
    Inventors: Koki Nakajima, Takeshi Nakamura, Keisuke Fukushima
  • Patent number: 10346112
    Abstract: A remote communication control system includes a session relay system that associates a connection established with an image forming apparatus with a connection established with an electronic device located outside a network to which the image forming apparatus belongs, so as to relay a session between the image forming apparatus and the electronic device. When an application is unusable via the session, the session relay system does not relay the session based on a control policy and identification information of the application as a target for the session. The control policy indicates whether which application of the image forming apparatus is usable via the session.
    Type: Grant
    Filed: May 31, 2018
    Date of Patent: July 9, 2019
    Assignee: KYOCERA Document Solutions Inc.
    Inventors: Koki Nakajima, Takeshi Nakamura, Keisuke Fukushima
  • Patent number: 10338864
    Abstract: A remote communication system includes an image forming apparatus, an electronic device, a session relay system, and a session management system. The session relay system notifies a first session ID and a second session ID to the session management system. The session management system executes a notification of the first session ID to the electronic device and a notification of the second session ID to the image forming apparatus. The electronic device establishes a connection with the session relay system. The connection uses the first session ID. The image forming apparatus establishes a connection with the session relay system. The connection uses the second session ID. The session relay system relays the session by associating the connection established with the electronic device with the connection established with the image forming apparatus using the first session ID and the second session ID.
    Type: Grant
    Filed: May 25, 2018
    Date of Patent: July 2, 2019
    Assignee: KYOCERA Document Solutions Inc.
    Inventors: Koki Nakajima, Takeshi Nakamura, Keisuke Fukushima
  • Patent number: 10331389
    Abstract: A remote communication control system includes a session relay system and a session management unit. The session relay system relays a session between an image forming apparatus and an electronic device by associating a connection established with the image forming apparatus with a connection established with the electronic device. The electronic device is located outside a network to which the image forming apparatus belongs. The session management unit manages the session. When the electronic device requests a start of the session, the session management unit causes the image forming apparatus to install an application required to establish the session.
    Type: Grant
    Filed: May 30, 2018
    Date of Patent: June 25, 2019
    Assignee: KYOCERA DOCUMENT SOLUTIONS INC.
    Inventors: Koki Nakajima, Takeshi Nakamura, Keisuke Fukushima
  • Patent number: 10289357
    Abstract: A remote communication system according to one aspect of the disclosure includes an image forming apparatus, an electronic device, a session relay system, and a session management unit. When a start of a test for a communication state via the session is requested by the electronic device, the session management unit requests the session relay system for a first test ID as the first session ID and a second test ID as the second session ID. When the session is relayed by the session relay system by associating the connection established between the electronic device and the session relay system with the connection established between the image forming apparatus and the session relay system using the first test ID and the second test ID, the image forming apparatus executes the test for the communication state with the electronic device via the relayed session.
    Type: Grant
    Filed: May 31, 2018
    Date of Patent: May 14, 2019
    Assignee: KYOCERA DOCUMENT SOLUTIONS INC.
    Inventors: Koki Nakajima, Takeshi Nakamura, Keisuke Fukushima
  • Publication number: 20190004749
    Abstract: A remote communication control system includes a session relay system, a session management unit, and a remote maintenance unit. The session relay system associates a connection established with an image forming apparatus with a connection established with an electronic device located outside a network to which the image forming apparatus belongs, so as to relay a session between the image forming apparatus and the electronic device. The session management unit manages the session. The remote maintenance unit executes a remote maintenance to the image forming apparatus corresponding to an instruction from the electronic device. When the remote maintenance corresponding to the instruction is a specific remote maintenance, the session management unit terminates the session established to the image forming apparatus as a target for the remote maintenance corresponding to the instruction.
    Type: Application
    Filed: May 29, 2018
    Publication date: January 3, 2019
    Applicant: KYOCERA Document Solutions Inc.
    Inventors: Koki NAKAJIMA, Takeshi NAKAMURA, Keisuke FUKUSHIMA
  • Publication number: 20190004741
    Abstract: A remote communication system according to one aspect of the disclosure includes an image forming apparatus, an electronic device, a session relay system, and a session management unit. When a start of a test for a communication state via the session is requested by the electronic device, the session management unit requests the session relay system for a first test ID as the first session ID and a second test ID as the second session ID. When the session is relayed by the session relay system by associating the connection established between the electronic device and the session relay system with the connection established between the image forming apparatus and the session relay system using the first test ID and the second test ID, the image forming apparatus executes the test for the communication state with the electronic device via the relayed session.
    Type: Application
    Filed: May 31, 2018
    Publication date: January 3, 2019
    Applicant: KYOCERA Document Solutions Inc.
    Inventors: Koki NAKAJIMA, Takeshi NAKAMURA, Keisuke FUKUSHIMA
  • Publication number: 20190004748
    Abstract: A remote communication system includes an image forming apparatus, an electronic device, a session relay system, and a session management system. The session relay system notifies a first session ID and a second session ID to the session management system. The session management system executes a notification of the first session ID to the electronic device and a notification of the second session ID to the image forming apparatus. The electronic device establishes a connection with the session relay system. The connection uses the first session ID. The image forming apparatus establishes a connection with the session relay system. The connection uses the second session ID. The session relay system relays the session by associating the connection established with the electronic device with the connection established with the image forming apparatus using the first session ID and the second session ID.
    Type: Application
    Filed: May 25, 2018
    Publication date: January 3, 2019
    Applicant: KYOCERA Document Solutions Inc.
    Inventors: Koki NAKAJIMA, Takeshi NAKAMURA, Keisuke FUKUSHIMA