Patents by Inventor Kristy M. Crist
Kristy M. Crist has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Publication number: 20150144456Abstract: Apparatus and methods are provided for a dual validator self-service kiosk (“SSK”). The SSK may include a first validator. The first validator may examine a deposit inserted into the SSK. The SSK may include a second validator. The second validator may examine a tangible item before the SSK dispenses the tangible item. The SSK may retract the tangible item if the tangible item in not collected by a customer. The second validator may examine the tangible item after being retracted by the SSK. The first validator may apply a first examination routine to the deposit. The second validator may apply a second examination routine before the SSK dispenses the tangible item. The second validator may apply a third examination routine to a tangible item retracted by the SSK.Type: ApplicationFiled: February 3, 2015Publication date: May 28, 2015Inventors: Kristy M. Crist, Terrelle Carswell, Eric McConnell, Rahul Puri, Devin D. Rhodes, James D. Goodwin
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Patent number: 9038805Abstract: Apparatus and methods for a self-service kiosk (“SSK”) validator bridge are provided. The SSK may include a bridge linking a dispenser and a validator. The bridge may be configured to transfer a tangible item from the validator to the dispenser. The validator may examine the tangible item prior to a dispensing of the tangible item to a SSK customer. The tangible item may be retracted by the dispenser. The bridge may transfer the tangible item from the dispenser to the validator. The SSK may include an acceptor. The bridge may link the acceptor to the validator. The bridge may be configured to transfer a deposit from the acceptor to the validator. The validator may examine the deposit.Type: GrantFiled: May 9, 2013Date of Patent: May 26, 2015Assignee: Bank of America CorporationInventors: Kristy M. Crist, Terrelle Carswell, Jr., Eric McConnell, Rahul Puri, Devin D. Rhodes, James D. Goodwin
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Patent number: 8985298Abstract: Apparatus and methods are provided for a dual validator self-service kiosk (“SSK”). The SSK may include a first validator. The first validator may examine a deposit inserted into the SSK. The SSK may include a second validator. The second validator may examine a tangible item before the SSK dispenses the tangible item. The SSK may retract the tangible item if the tangible item in not collected by a customer. The second validator may examine the tangible item after being retracted by the SSK. The first validator may apply a first examination routine to the deposit. The second validator may apply a second examination routine before the SSK dispenses the tangible item. The second validator may apply a third examination routine to a tangible item retracted by the SSK.Type: GrantFiled: May 9, 2013Date of Patent: March 24, 2015Assignee: Bank of America CorporationInventors: Kristy M. Crist, Terrelle Carswell, Jr., Eric McConnell, Rahul Puri, Devin D. Rhodes, James D. Goodwin
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Publication number: 20140338986Abstract: Apparatus and methods for a self-service device (“SSD”) purge-bin weighing scale are provided. The SSD may include a dispenser. The dispenser may disburse one or more tangible items to a customer. The dispenser may retract at least one of the tangible items disbursed to the customer. The SSD may include a purge-bin. The purge-bin may hold at least one tangible item. The purge-bin may hold the tangible item after the tangible item is retracted by the dispenser. The SSD may include a scale. The scale may measure a weight. The weight may be the weight of at least one tangible item. The scale may measure the weight after the tangible item is retracted by the dispenser. The scale may measure the weight of the tangible item prior to a transfer of the tangible item to the purge-bin.Type: ApplicationFiled: May 20, 2013Publication date: November 20, 2014Applicant: Bank of America CorporationInventors: Kristy M. Crist, Terrelle Carswell, Eric McConnell, Rahul Puri, Devin D. Rhodes, James D. Goodwin
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Publication number: 20140339755Abstract: Apparatus and methods for a stacking purge-bin (“SPB”) are provided. The SPB may be configured to rotate. The SPB may include a plurality of receiving sections. One or more tangible items retracted by the SSK may be stored in each receiving section. Rotating the SPB between each retraction may prevent tangible items from two consecutive retractions from being stored in a single receiving section. Preventing tangible items from two consecutive retractions from being stored in a single receiving section may allow each tangible item to be associated with transaction information corresponding to a retraction. The SPB may store separators. A separator may be inserted between tangible items received from two consecutive retractions. Separating between tangible items received from two consecutive retractions may allow each tangible item to be associated with transaction information corresponding to a retraction. Transaction information associated with a retraction may be marked on the separator.Type: ApplicationFiled: May 20, 2013Publication date: November 20, 2014Applicant: Bank of America CorporationInventors: Kristy M. Crist, Terrelle Carswell, Eric McConnell, Rahul Puri, Devin D. Rhodes, James D. Goodwin
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Publication number: 20140332339Abstract: Apparatus and methods are provided for a dual validator self-service kiosk (“SSK”). The SSK may include a first validator. The first validator may examine a deposit inserted into the SSK. The SSK may include a second validator. The second validator may examine a tangible item before the SSK dispenses the tangible item. The SSK may retract the tangible item if the tangible item in not collected by a customer. The second validator may examine the tangible item after being retracted by the SSK. The first validator may apply a first examination routine to the deposit. The second validator may apply a second examination routine before the SSK dispenses the tangible item. The second validator may apply a third examination routine to a tangible item retracted by the SSK.Type: ApplicationFiled: May 9, 2013Publication date: November 13, 2014Applicant: Bank of America CorporationInventors: Kristy M. Crist, Terrelle Carswell, JR., Eric McConnell, Rahul Puri, Devin D. Rhodes, James D. Goodwin
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Publication number: 20140337212Abstract: Apparatus and methods for a sensor system are provided. The system may be configured to detect a dispensing of cash from an automated teller machine (“ATM”). The system may be configured to orient one or more sensors to capture a first information stream that includes the dispensing of cash. The system may be configured to detect a retraction of cash by the ATM. The system may orient one or more sensors to capture a second information stream that includes the retraction. The system may be configured to determine an estimate of cash collected by an ATM customer. The estimate may be based on a comparison of the first information stream and the second information stream.Type: ApplicationFiled: May 9, 2013Publication date: November 13, 2014Applicant: Bank of America CorporationInventors: Kristy M. Crist, Terrelle Carswell, Jr., Eric McConnell, Rahul Puri, Devin D. Rhodes, James D. Goodwin
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Publication number: 20140337211Abstract: Apparatus and methods for an automated teller machine (“ATM”) currency stamper are provided. The currency stamper may be configured to mark currency retracted by the ATM. The mark may include one or more attributes of the currency. The mark may include transaction information associated with a dispensing and/or retraction of the currency. Marked currency may be stored in the ATM. Marked currency may be scanned. A scanning of marked currency may read the attributes of the currency and the transaction information included in the mark. The scanning of the marked currency may erase the mark. A value of the marked currency may be calculated. The value may be determined based on the currency attributes and transaction information included in the mark applied to the currency.Type: ApplicationFiled: May 9, 2013Publication date: November 13, 2014Applicant: Bank of America CorporationInventors: Kristy M. Crist, Terrelle Carswell, JR., Eric McConnell, Rahul Puri, Devin D. Rhodes, James D. Goodwin
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Publication number: 20140332341Abstract: Apparatus and methods for a self-service kiosk (“SSK”) validator bridge are provided. The SSK may include a bridge linking a dispenser and a validator. The bridge may be configured to transfer a tangible item from the validator to the dispenser. The validator may examine the tangible item prior to a dispensing of the tangible item to a SSK customer. The tangible item may be retracted by the dispenser. The bridge may transfer the tangible item from the dispenser to the validator. The SSK may include an acceptor. The bridge may link the acceptor to the validator. The bridge may be configured to transfer a deposit from the acceptor to the validator. The validator may examine the deposit.Type: ApplicationFiled: May 9, 2013Publication date: November 13, 2014Applicant: Bank of America CorporationInventors: Kristy M. Crist, Terrelle Carswell, JR., Eric McConnell, Rahul Puri, Devin D. Rhodes, James D. Goodwin
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Publication number: 20140108244Abstract: A system and method of providing reject rate data and monitoring media handling device performance related to the reject rate data is disclosed, wherein the media handling device may be an automated teller machine. The system and methods may include determining a reject rate; analyzing a set of reject rate data for trending and statistical comparative analysis; transferring the set of reject rate data from one or more ATMs; and loading the set of rejection rate data into a data warehouse. The method may further include analyzing the set of reject rate data for trending and statistical comparative analysis to gain insight and make improvements to the customer experience at the ATM. The method may further include providing predictive fault tracing to predict in advance when the ATM needs maintenance.Type: ApplicationFiled: October 11, 2012Publication date: April 17, 2014Applicant: Bank of AmericaInventors: Matthew Kristofer Bryant, Kristy M. Crist, Aaron Drago, Devin D. Rhodes
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Publication number: 20140101494Abstract: A method of tracking repeated performance problems in a machine is disclosed. The method comprises storing the faults in a computer memory, and assigning a classification value to the machine based on the frequency and number of the faults. Based on the classification value of the cash handing device it is determined whether the cash handing device needs to be serviced. The faults can be related to one of the hardware, the cash reject rate, image handling, crash rate, user claim rate, and check handling accuracy of the machine.Type: ApplicationFiled: October 10, 2012Publication date: April 10, 2014Applicant: BANK OF AMERICA CORPORATIONInventors: Cheryl S. Bond, Rebecca L. Bell, Dion L. Bellamy, Pat Burton, Kristy M. Crist, Carol Giordano, James D. Goodwin, Jeffrey Hipple, Maggie M. Peretto, Devin D. Rhodes, Karen Y. Stavinoha, Susan A. Wilson
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Patent number: 8175942Abstract: Systems, methods and consumer-readable media for enhancing compliance with the Federal Reserve Custodial Inventory procedures are provided. The system may include an inventory management system for retrieving cash balance inventory information and an information management system for receiving Fed Cash information. This information may be retrieved using specific process steps and predetermined timing. The cash balance inventory information may include information about the amount of unverified cash in inventory. The Fed Cash information may include Custodial Inventory information, minimum vault holding requirement information, a Federal Reserve Cap and physical space cap for Custodial Inventory. The system may also display an amount that can be deposited in the Custodial Inventory.Type: GrantFiled: February 25, 2008Date of Patent: May 8, 2012Assignee: Bank of America CorporationInventors: Kristy M. Crist, Adam S. Byerley
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Publication number: 20090216662Abstract: Systems, methods and consumer-readable media for enhancing compliance with the Federal Reserve Custodial Inventory procedures are provided. The system may include an inventory management system for retrieving cash balance inventory information and an information management system for receiving Fed Cash information. This information may be retrieved using specific process steps and predetermined timing. The cash balance inventory information may include information about the amount of unverified cash in inventory. The Fed Cash information may include Custodial Inventory information, minimum vault holding requirement information, a Federal Reserve Cap and physical space cap for Custodial Inventory. The system may also display an amount that can be deposited in the Custodial Inventory.Type: ApplicationFiled: February 25, 2008Publication date: August 27, 2009Applicant: Bank of AmericaInventors: Kristy M. Crist, Adam S. Byerley
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Publication number: 20090138383Abstract: An inventory management method and system may be capable of monitoring an inventory by compiling historical data relating to the inventory, defining net inventory needs, and calculating the quantity and/or types of inventory that may be needed to maintain a suitable level of inventory. More than one inventory and respective source may be included in the calculation of the inventory needs. The calculation may determine the inventory needs at a particular location or the inventory that must be maintained at a particular location based at least in part on the historical data, the inventory needs, and the customer's needs. The inventory and/or inventory locations may be consolidated, increased, decreased, and eliminated, as suitable to meet the needs of the customer. The net change in inventory related costs resulting from facility changes such as consolidation, increase, decrease, and elimination may be calculated and optimized.Type: ApplicationFiled: November 28, 2007Publication date: May 28, 2009Applicant: Bank of America CorporationInventors: Brian S. Alba, Joseph M. Walter, Miroslav S. Karamanov, Margaret A. Johnson, Robert Bruce Sadler, Kristy M. Crist