Patents by Inventor Ladd Van Tol
Ladd Van Tol has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Publication number: 20200260243Abstract: Methods, systems, and apparatus for providing assistance to a user of a mobile application are described. A request for assistance from the user is detected and a request is issued to a remote device for establishment of a remote assistance session. Information describing a state of the mobile device is periodically transmitted to the remote device and one or more commands may be received from the remote device. The commands may be executed on the mobile device.Type: ApplicationFiled: February 13, 2020Publication date: August 13, 2020Inventors: Scot Fraser Hamilton, Ladd Van Tol, Luke Shardlow, Jonathan David Chard, Matthew Olson
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Publication number: 20200183920Abstract: Methods and systems are provided to refine search information. The methods and systems are for receiving a request from a mobile device, the request including an indication of a swiping motion that is applied across a touch-sensitive screen on the mobile device, the touch sensitive screen displaying search results including a first plurality of data items. The methods and systems are for retrieving a first refinement and a first value from a database entry. The methods and systems are for filtering the search results to generate refined search results including a second plurality of data items that are filtered based on the first refinement and the first value. The methods and systems are for communicating a user interface, over the network, to the mobile device, the communicating being responsive to the receiving the request, the user interface including the second plurality of data items for display on the mobile device.Type: ApplicationFiled: February 14, 2020Publication date: June 11, 2020Applicant: eBay Inc.Inventors: Ashita Achuthan, Paden Barber, Jonathan David Chard, Patrick Foss, Jean-Charles Gabaix-Hialé, Krystal Rose Higgins, Margaret MacDonald, Mark Eppolito, Matthew Bret MacLaurin, Mica Merce, Tyler Yong Nugent, Ryan Reeves, Bradley Roberts, James Tenniswood, Ladd Van Tol
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Patent number: 10609531Abstract: Methods, systems, and apparatus for providing assistance to a user of a mobile application are described. A request for assistance from the user is detected and a request is issued to a remote device for establishment of a remote assistance session. Information describing a state of the mobile device is periodically transmitted to the remote device and one or more commands may be received from the remote device. The commands may be executed on the mobile device.Type: GrantFiled: April 10, 2019Date of Patent: March 31, 2020Assignee: eBay Inc.Inventors: Scot Fraser Hamilton, Ladd Van Tol, Luke Shardlow, Jonathan David Chard, Matthew Olson
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Patent number: 10599665Abstract: Methods and systems are provided to refine search information. The methods and systems are for receiving a request from a mobile device, the request including an indication of a swiping motion that is applied across a touch-sensitive screen on the mobile device, the touch sensitive screen displaying search results including a first plurality of data items. The methods and systems are for retrieving a first refinement and a first value from a database entry. The methods and systems are for filtering the search results to generate refined search results including a second plurality of data items that are filtered based on the first refinement and the first value. The methods and systems are for communicating a user interface, over the network, to the mobile device, the communicating being responsive to the receiving the request, the user interface including the second plurality of data items for display on the mobile device.Type: GrantFiled: May 30, 2017Date of Patent: March 24, 2020Assignee: eBay Inc.Inventors: Ashita Achuthan, Paden Barber, Jonathan David Chard, Patrick Foss, Jean-Charles Gabaix-Hialé, Krystal Rose Higgins, Margaret MacDonald, Mark Eppolito, Matthew Bret MacLaurin, Mica Merce, Tyler Yong Nugent, Ryan Reeves, Bradley Roberts, James Tenniswood, Ladd Van Tol
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Publication number: 20190239045Abstract: Methods, systems, and apparatus for providing assistance to a user of a mobile application are described. A request for assistance from the user is detected and a request is issued to a remote device for establishment of a remote assistance session. Information describing a state of the mobile device is periodically transmitted to the remote device and one or more commands may be received from the remote device. The commands may be executed on the mobile device.Type: ApplicationFiled: April 10, 2019Publication date: August 1, 2019Inventors: Scot Fraser Hamilton, Ladd Van Tol, Luke Shardlow, Jonathan David Chard, Matthew Olson
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Patent number: 10278040Abstract: Methods, systems, and apparatus for providing assistance to a user of a mobile application are described. A request for assistance from the user is detected and a request is issued to a remote device for establishment of a remote assistance session. Information describing a state of the mobile device is periodically transmitted to the remote device and one or more commands may be received from the remote device. The commands may be executed on the mobile device.Type: GrantFiled: February 23, 2018Date of Patent: April 30, 2019Assignee: EBAY INC.Inventors: Scot Fraser Hamilton, Ladd Van Tol, Luke Shardlow, Jonathan David Chard, Matthew Olson
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Publication number: 20180184276Abstract: Methods, systems, and apparatus for providing assistance to a user of a mobile application are described. A request for assistance from the user is detected and a request is issued to a remote device for establishment of a remote assistance session. Information describing a state of the mobile device is periodically transmitted to the remote device and one or more commands may be received from the remote device. The commands may be executed on the mobile device.Type: ApplicationFiled: February 23, 2018Publication date: June 28, 2018Inventors: Scot Fraser Hamilton, Ladd Van Tol, Luke Shardlow, Jonathan David Chard, Matthew Olson
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Patent number: 9936332Abstract: Methods, systems, and apparatus for providing assistance to a user of a mobile application are described. A request from a mobile device is issued to a remote device for assistance. Information from the mobile device is periodically transmitted to the remote device, the information comprising command information submitted to a mobile application by a user.Type: GrantFiled: July 10, 2017Date of Patent: April 3, 2018Assignee: eBay Inc.Inventors: Scot Fraser Hamilton, Ladd Van Tol, Luke Shardlow, Jonathan David Chard, Matthew Olson
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Publication number: 20170311111Abstract: Methods, systems, and apparatus for providing assistance to a user of a mobile application are described. A request from a mobile device is issued to a remote device for assistance. Information from the mobile device is periodically transmitted to the remote device, the information comprising command information submitted to a mobile application by a user.Type: ApplicationFiled: July 10, 2017Publication date: October 26, 2017Inventors: Scot Fraser Hamilton, Ladd Van Tol, Luke Shardlow, Jonathan David Chard, Matthew Olson
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Publication number: 20170262513Abstract: Methods and systems are provided to refine search information. The methods and systems are for receiving a request from a mobile device, the request including an indication of a swiping motion that is applied across a touch-sensitive screen on the mobile device, the touch sensitive screen displaying search results including a first plurality of data items. The methods and systems are for retrieving a first refinement and a first value from a database entry. The methods and systems are for filtering the search results to generate refined search results including a second plurality of data items that are filtered based on the first refinement and the first value. The methods and systems are for communicating a user interface, over the network, to the mobile device, the communicating being responsive to the receiving the request, the user interface including the second plurality of data items for display on the mobile device.Type: ApplicationFiled: May 30, 2017Publication date: September 14, 2017Inventors: Ashita Achuthan, Paden Barber, Jonathan David Chard, Patrick Foss, Jean-Charles Gabaix-Hialé, Krystal Rose Higgins, Margaret MacDonald, Mark Eppolito, Matthew Bret MacLaurin, Mica Merce, Tyler Yong Nugent, Ryan Reeves, Bradley Roberts, James Tenniswood, Ladd Van Tol
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Patent number: 9706332Abstract: Methods, systems, and apparatus for providing assistance to a user of a mobile application are described. A request is issued to a remote from a mobile device for assistance. Information indicative of a sequence of states of an execution of a mobile application is periodically transmitted from a mobile device to the remote device.Type: GrantFiled: September 2, 2016Date of Patent: July 11, 2017Assignee: eBay Inc.Inventors: Scot Fraser Hamilton, Ladd Van Tol, Luke Shardlow, Jonathan David Chard, Matthew Olson
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Patent number: 9672259Abstract: Methods and systems to refine search results were described. The system communicates a first user interface to a mobile device that includes search results that include data items. The system receives a first request from the mobile device that includes an indication of at least one swiping motion that is applied across a touch-sensitive screen on the mobile device. The mobile device is associated with a previously selected refinement and corresponding value. The system filters the search results. The refined search results include a second plurality of data items based on the previously selected refinement and the corresponding value. The system generates a second user interface that includes the refined search results. The system communicates the second user interface, over the network, to the mobile device. The second user interface includes the refined search results that include the second plurality of data items to display on the mobile device.Type: GrantFiled: December 23, 2013Date of Patent: June 6, 2017Assignee: eBay Inc.Inventors: Ashita Achuthan, Paden Barber, Jonathan David Chard, Patrick Foss, Jean-Charles Gabaix-Hialé, Krystal Rose Higgins, Margaret MacDonald, Mark Eppolito, Matthew Bret MacLaurin, Mica Merce, Tyler Yong Nugent, Ryan Reeves, Bradley Roberts, James Tenniswood, Ladd Van Tol
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Publication number: 20160373883Abstract: Methods, systems, and apparatus for providing assistance to a user of a mobile application are described. A request is issued to a remote from a mobile device device for assistance. Information indicative of a sequence of states of an execution of a mobile application is periodically transmitted from a mobile device to the remote device.Type: ApplicationFiled: September 2, 2016Publication date: December 22, 2016Inventors: Scot Fraser Hamilton, Ladd Van Tol, Luke Shardlow, Jonathan David Chard, Matthew Olson
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Patent number: 9519977Abstract: A system comprising a computer-readable storage medium storing at least one program, and a computer-implemented method for generating background for an image. A graphical interface module arranges an image in a display element. The arrangement of the image in the display element defines a space between the perimeters of image and the display element. A color detection module determines an estimate of a color of the image about the perimeter of the image. A background generator module determines a variation of color of the image about the perimeter of the image. The background generator module determines a background based at least on the estimate of the color and the variation of color. A display module provides the arrangement of the image in the display element with the background at least filling a portion of the space defined between the perimeters.Type: GrantFiled: March 7, 2014Date of Patent: December 13, 2016Assignee: eBay Inc.Inventors: Ladd Van Tol, Tyler Yong Nugent, Jonathan David Chard, Bradley Roberts
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Patent number: 9436428Abstract: Methods, systems, and apparatus for providing assistance to a user of a mobile application are described. A request for assistance from the user is detected and a request is issued to a remote device for establishment of a remote assistance session. Information describing a state of the mobile device is periodically transmitted to the remote device and one or more commands may be received from the remote device. The commands may be executed on the mobile device.Type: GrantFiled: November 8, 2013Date of Patent: September 6, 2016Assignee: eBay Inc.Inventors: Scot Fraser Hamilton, Ladd Van Tol, Luke Shardlow, Jonathan David Chard, Matthew Olson
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Publication number: 20150156192Abstract: A user may have multiple identities used to access multiple services or accounts. The user may use the multiple identities online from a device. The system may detect that the multiple identities connect from the device and determine that the multiple online identities all have associated relationships with the user. A federated user identifier may, accordingly, be created. Based on the common identification, various features may be enabled, including fraud detection and targeted advertising.Type: ApplicationFiled: December 3, 2013Publication date: June 4, 2015Applicant: EBAY INC.Inventors: Jun Yang, Zhenyin Yang, Steven Romero, Anthony Shah, Ladd Van Tol
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Publication number: 20150012433Abstract: A user may have multiple online identities used to access multiple online services. The user may use the multiple online identities from a device. The system may detect that the multiple online identities connect from the device and determine that the multiple online identities are all associated with the user. Based on the common identification, various features may be enabled, including fraud detection and targeted advertising.Type: ApplicationFiled: December 5, 2013Publication date: January 8, 2015Inventors: Jun Yang, Zhenyin Yang, Steven Romero, Anthony Shah, Ladd Van Tol
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Publication number: 20140358733Abstract: Methods and systems to refine search results were described. The system communicates a first user interface to a mobile device that includes search results that include data items. The system receives a first request from the mobile device that includes an indication of at least one swiping motion that is applied across a touch-sensitive screen on the mobile device. The mobile device is associated with a previously selected refinement and corresponding value. The system filters the search results. The refined search results include a second plurality of data items based on the previously selected refinement and the corresponding value. The system generates a second user interface that includes the refined search results. The system communicates the second user interface, over the network, to the mobile device. The second user interface includes the refined search results that include the second plurality of data items to display on the mobile device.Type: ApplicationFiled: December 23, 2013Publication date: December 4, 2014Applicant: EBAY INC.Inventors: Ashita Achuthan, Paden Barber, Jonathan David Chard, Patrick Foss, Jean-Charles Gabaix-Hialé, Krystal Rose Higgins, Margaret MacDonald, Mark Eppolito, Matthew Bret MacLaurin, Mica Merce, Tyler Yong Nugent, Ryan Reeves, Bradley Roberts, James Tenniswood, Ladd Van Tol
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Publication number: 20140337723Abstract: A system comprising a computer-readable storage medium storing at least one program, and a computer-implemented method for generating background for an image. A graphical interface module arranges an image in a display element. The arrangement of the image in the display element defines a space between the perimeters of image and the display element. A color detection module determines an estimate of a color of the image about the perimeter of the image. A background generator module determines a variation of color of the image about the perimeter of the image. The background generator module determines a background based at least on the estimate of the color and the variation of color. A display module provides the arrangement of the image in the display element with the background at least filling a portion of the space defined between the perimeters.Type: ApplicationFiled: March 7, 2014Publication date: November 13, 2014Applicant: eBay, Inc.Inventors: Ladd Van Tol, Tyler Yong Nugent, Jonathan David Chard, Bradley Roberts
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Publication number: 20140129612Abstract: Methods, systems, and apparatus for providing assistance to a user of a mobile application are described. A request for assistance from the user is detected and a request is issued to a remote device for establishment of a remote assistance session. Information describing a state of the mobile device is periodically transmitted to the remote device and one or more commands may be received from the remote device. The commands may be executed on the mobile device.Type: ApplicationFiled: November 8, 2013Publication date: May 8, 2014Inventors: Scot Fraser Hamilton, Ladd Van Tol, Luke Shardlow, Jonathan David Chard, Matthew Olson