Patents by Inventor Marianne Shepard

Marianne Shepard has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20140173514
    Abstract: A method and a system for connecting a service provider and a user at a remote location relative to the service provider, via a network based telecommunications device, are provided. The method includes utilizing a network operable terminal for transmitting communications between the service provider and the user, employing a display screen depicting a user selectable options menu, corresponding with service functions offered by the service provider, and enabling the user to choose an option from the user selectable options menu to initiate a corresponding communication to the service provider.
    Type: Application
    Filed: February 20, 2014
    Publication date: June 19, 2014
    Inventors: JOHN W. FULTON, Thomas N. Shafer, Marianne Shepard
  • Publication number: 20140164937
    Abstract: A method and a system for connecting a service provider and a user at a remote location relative to the service provider, via a network based telecommunications device, are provided. The method includes utilizing a network operable terminal for transmitting communications between the service provider and the user, employing a display screen depicting a user selectable options menu, corresponding with service functions offered by the service provider, and enabling the user to choose an option from the user selectable options menu to initiate a corresponding communication to the service provider.
    Type: Application
    Filed: February 18, 2014
    Publication date: June 12, 2014
    Inventors: John W. FULTON, Thomas N. Shafer, Marianne Shepard
  • Publication number: 20100002854
    Abstract: A method and a system for connecting a service provider and a user at a remote location relative to the service provider, via a network based telecommunications device, are provided. The method includes utilizing a network operable terminal for transmitting communications between the service provider and the user, employing a display screen depicting a user selectable options menu, corresponding with service functions offered by the service provider, and enabling the user to choose an option from the user selectable options menu to initiate a corresponding communication to the service provider.
    Type: Application
    Filed: September 11, 2009
    Publication date: January 7, 2010
    Inventors: John W. FULTON, Thomas N. Shafer, Marianne Shepard
  • Patent number: 7599859
    Abstract: In a communications network for accessing an account, conducting a transaction, obtaining services or obtaining information from a remote location, a programmable user interface is adapted to provide a multiplicity of separate choices perceptible to a user on a user operable terminal. The terminal is capable of registering for transmission to a service platform, a user's input to the terminal corresponding to at least one choice from the multiplicity, including banking, bill paying, shopping, travel, flowers and gifts and information. The user interface includes means for communicating the user selected choice to a service platform, means for communicating by voice, TDD or data transmission through the service platform, and means in the terminal for permitting the user to communicate directly by at least one of an interactive voice, TDD or data transmission communication with respect to a provider in the user's selection from the multiplicity.
    Type: Grant
    Filed: January 12, 2005
    Date of Patent: October 6, 2009
    Assignee: Datatreasury Corporation
    Inventors: John W. Fulton, Thomas N. Shafer, Marianne Shepard
  • Publication number: 20050125348
    Abstract: In a communications network for accessing an account, conducting a transaction, obtaining services or obtaining information from a remote location, a programmable user interface is adapted to provide a multiplicity of separate choices perceptible to a user on a user operable terminal. The terminal is capable of registering for transmission to a service platform, a user's input to the terminal corresponding to at least one choice from the multiplicity, including banking, bill paying, shopping, travel, flowers and gifts and information. The user interface includes means for communicating the user selected choice to a service platform, means for communicating by voice, TDD or data transmission through the service platform, and means in the terminal for permitting the user to communicate directly by at least one of an interactive voice, TDD or data transmission communication with respect to a provider in the user's selection from the multiplicity.
    Type: Application
    Filed: January 12, 2005
    Publication date: June 9, 2005
    Inventors: John Fulton, Thomas Shafer, Marianne Shepard
  • Patent number: 6182052
    Abstract: In a communications network for accessing an account, conducting a transaction, obtaining services or obtaining information from a remote location, a programmable user interface is adapted to provide a multiplicity of separate choices perceptible to a user on a user operable terminal. The terminal is capable of registering for transmission to a service platform, a user's input to the terminal corresponding to at least one choice from the multiplicity, including banking, bill paying, shopping, travel, flowers and gifts and information. The user interface includes means for communicating the user selected choice to a service platform, means for communicating by voice, TDD or data transmission through the service platform, and means in the terminal for permitting the user to communicate directly by at least one of an interactive voice, TDD or data transmission communication with respect to a provider in the user's selection from the multiplicity.
    Type: Grant
    Filed: October 27, 1997
    Date of Patent: January 30, 2001
    Assignee: Huntington Bancshares Incorporated
    Inventors: John W. Fulton, Thomas N. Shafer, Marianne Shepard