Abstract: A system is provided that that recognizes an order item. The system defines an order item specification including a recognition property and a dynamic parameter property. The system further receives an order item of an order, the order item including a key that uniquely identifies a conceptual model entity and arbitrary parameters, each arbitrary parameter comprising a parameter name and a parameter value. The system further extracts the key from the order item. The system further stores the key within the recognition property. The system further identifies the conceptual model entity based on the recognition property. The system further dynamically binds parameter values from the arbitrary parameters to the dynamic parameter property based on the identified conceptual model entity.

Abstract: A system that transforms a customer order into a service order is provided. The system receives a customer order including customer order lines, where each customer order line includes a product action and a product offering that is based on a product specification. The system further defines a structured set of metadata including product specifications, customer-facing service specifications, relationships, and mappings. The system further defines a transformation sequence including customizable process logic, where the customizable process logic is structured within stages. The system further transforms the customer order lines into service order lines based on the metadata and the transformation sequence, where each service order line includes a service action and a customer-facing service based on a customer-facing service specification. The system further generates a service order including the service order lines.

Abstract: A system is provided that that recognizes an order item. The system defines an order item specification including a recognition property and a dynamic parameter property. The system further receives an order item of an order, the order item including a key that uniquely identifies a conceptual model entity and arbitrary parameters, each arbitrary parameter comprising a parameter name and a parameter value. The system further extracts the key from the order item. The system further stores the key within the recognition property. The system further identifies the conceptual model entity based on the recognition property. The system further dynamically binds parameter values from the arbitrary parameters to the dynamic parameter property based on the identified conceptual model entity.

Abstract: A system that transforms a customer order into a service order is provided. The system receives a customer order including customer order lines, where each customer order line includes a product action and a product offering that is based on a product specification. The system further defines a structured set of metadata including product specifications, customer-facing service specifications, relationships, and mappings. The system further defines a transformation sequence including customizable process logic, where the customizable process logic is structured within stages. The system further transforms the customer order lines into service order lines based on the metadata and the transformation sequence, where each service order line includes a service action and a customer-facing service based on a customer-facing service specification. The system further generates a service order including the service order lines.