Abstract: Methods and systems are provided for analyzing e-mail communications. E-mail messages and/or associated information (e.g., senders, recipients, message IDs) communicated through an e-mail system are captured and analyzed to identify e-mail threads. Based on the e-mail threads, scores are generated that are indicative of e-mail usage of e-mail users. Based on the scores, an action may be performed such as, for example, notifying individual(s) or their manager(s) that e-mail user(s) are generating or initiating e-mail conversations that generate an excessive amount of e-mail traffic. As another example, the e-mail account of at least one user may be at least partially restricted based on the scores.