Patents by Inventor MICHELLE M. PURCELL
MICHELLE M. PURCELL has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 11159466Abstract: Activity information relating to activities of a respective electronic communication recipient accessing information associated with an electronic communication is received from each of a plurality of electronic communication clients. The activity information received from each of the plurality of electronic communication clients can indicate an amount of time the electronic communication is open in the respective electronic communication client. Based on the received activity information, each of the electronic communication recipients can be rated to generate at least one recommendation as to who is able to provide information pertaining to the electronic communication. The recommendation can be communicated to another electronic communication recipient.Type: GrantFiled: December 20, 2019Date of Patent: October 26, 2021Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATIONInventors: Al Chakra, Liam Harpur, Michelle M. Purcell, John Rice
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Publication number: 20200127955Abstract: Activity information relating to activities of a respective electronic communication recipient accessing information associated with an electronic communication is received from each of a plurality of electronic communication clients. The activity information received from each of the plurality of electronic communication clients can indicate an amount of time the electronic communication is open in the respective electronic communication client. Based on the received activity information, each of the electronic communication recipients can be rated to generate at least one recommendation as to who is able to provide information pertaining to the electronic communication. The recommendation can be communicated to another electronic communication recipient.Type: ApplicationFiled: December 20, 2019Publication date: April 23, 2020Inventors: AL CHAKRA, LIAM HARPUR, MICHELLE M. PURCELL, JOHN RICE
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Patent number: 10554603Abstract: Activity information relating to activities of a respective electronic communication recipient accessing information associated with an electronic communication is received from each of a plurality of electronic communication clients. The activity information received from each of the plurality of electronic communication clients can indicate an amount of time the electronic communication is open in the respective electronic communication client. Based on the received activity information, each of the electronic communication recipients can be rated to generate at least one recommendation as to who is able to provide information pertaining to the electronic communication. The recommendation can be communicated to another electronic communication recipient.Type: GrantFiled: August 17, 2018Date of Patent: February 4, 2020Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATIONInventors: Al Chakra, Liam Harpur, Michelle M. Purcell, John Rice
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Patent number: 10171626Abstract: Presenting URLs on a user interface to guide users on a specific URL browsing path over an internet. A plurality of URLs for a user to view on a user interface running in a computing environment may be received. A URL workflow may be created, which comprise a sequence of the plurality of URLs the user is directed to view. The URL workflow may be created dynamically based on monitoring the current activities of the user in the computing environment. Each URL may be presented one after another on the user interface to automatically direct the user to a next specified URL in the workflow.Type: GrantFiled: October 27, 2017Date of Patent: January 1, 2019Assignee: International Business Machines CorporationInventors: Al Chakra, Liam Harpur, Michelle M. Purcell, John Rice
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Publication number: 20180359204Abstract: Activity information relating to activities of a respective electronic communication recipient accessing information associated with an electronic communication is received from each of a plurality of electronic communication clients. The activity information received from each of the plurality of electronic communication clients can indicate an amount of time the electronic communication is open in the respective electronic communication client. Based on the received activity information, each of the electronic communication recipients can be rated to generate at least one recommendation as to who is able to provide information pertaining to the electronic communication. The recommendation can be communicated to another electronic communication recipient.Type: ApplicationFiled: August 17, 2018Publication date: December 13, 2018Inventors: AL CHAKRA, LIAM HARPUR, MICHELLE M. PURCELL, JOHN RICE
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Patent number: 10091154Abstract: A computing device can receive an incoming message. The incoming message can be one directed to a set of different client machines at approximately the same time. The computing device can perform a mitigation action that alters a presentation characteristic of the audible alert for the incoming message. The mitigation action ensures that the computing device and at least a subset of the other client devices within a predefined audio range of the computing device do not audibly present alerts for the incoming message in an unsynchronized manner.Type: GrantFiled: October 23, 2017Date of Patent: October 2, 2018Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATIONInventors: Al Chakra, Liam Harpur, Michelle M. Purcell, John Rice
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Patent number: 10057200Abstract: Responsive to each of a plurality recipients of an electronic communication accessing the electronic communication and accessing information that is associated with the electronic communication but not contained in a body of the electronic communication, activity information relating to activities of respective electronic communication recipients accessing information associated with the electronic communication can be received. A request to receive at least one recommendation as to who is able to provide information pertaining to the electronic communication can be received from another electronic communication recipient. Responsive to receiving the request, each of the electronic communication recipients can be rated to generate at least one recommendation as to who is able to provide information pertaining to the electronic communication, the recommendation based, at least in part, on the received activity information and respective weighted attributes.Type: GrantFiled: January 31, 2017Date of Patent: August 21, 2018Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATIONInventors: Al Chakra, Liam Harpur, Michelle M. Purcell, John Rice
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Patent number: 9930141Abstract: Presenting URLs on a user interface to guide users on a specific URL browsing path over an internet. A plurality of URLs for a user to view on a user interface running in a computing environment may be received. A URL workflow may be created, which comprise a sequence of the plurality of URLs the user is directed to view. The URL workflow may be created dynamically based on monitoring the current activities of the user in the computing environment. Each URL may be presented one after another on the user interface to automatically direct the user to a next specified URL in the workflow.Type: GrantFiled: June 22, 2015Date of Patent: March 27, 2018Assignee: International Business Machines CorporationInventors: Al Chakra, Liam Harpur, Michelle M. Purcell, John Rice
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Publication number: 20180048609Abstract: A computing device can receive an incoming message. The incoming message can be one directed to a set of different client machines at approximately the same time. The computing device can perform a mitigation action that alters a presentation characteristic of the audible alert for the incoming message. The mitigation action ensures that the computing device and at least a subset of the other client devices within a predefined audio range of the computing device do not audibly present alerts for the incoming message in an unsynchronized manner.Type: ApplicationFiled: October 23, 2017Publication date: February 15, 2018Inventors: Al Chakra, Liam Harpur, Michelle M. Purcell, John Rice
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Publication number: 20180048734Abstract: Presenting URLs on a user interface to guide users on a specific URL browsing path over an internet. A plurality of URLs for a user to view on a user interface running in a computing environment may be received. A URL workflow may be created, which comprise a sequence of the plurality of URLs the user is directed to view. The URL workflow may be created dynamically based on monitoring the current activities of the user in the computing environment. Each URL may be presented one after another on the user interface to automatically direct the user to a next specified URL in the workflow.Type: ApplicationFiled: October 27, 2017Publication date: February 15, 2018Inventors: Al Chakra, Liam Harpur, Michelle M. Purcell, John Rice
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Patent number: 9800532Abstract: A computing device can receive an incoming message. The incoming message can be one directed to a set of different client machines at approximately the same time. The computing device can perform a mitigation action that alters a presentation characteristic of the audible alert for the incoming message. The mitigation action ensures that the computing device and at least a subset of the other client devices within a predefined audio range of the computing device do not audibly present alerts for the incoming message in an unsynchronized manner.Type: GrantFiled: June 4, 2012Date of Patent: October 24, 2017Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATIONInventors: Al Chakra, Liam Harpur, Michelle M. Purcell, John Rice
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Publication number: 20170142053Abstract: Responsive to each of a plurality recipients of an electronic communication accessing the electronic communication and accessing information that is associated with the electronic communication but not contained in a body of the electronic communication, activity information relating to activities of respective electronic communication recipients accessing information associated with the electronic communication can be received. A request to receive at least one recommendation as to who is able to provide information pertaining to the electronic communication can be received from another electronic communication recipient. Responsive to receiving the request, each of the electronic communication recipients can be rated to generate at least one recommendation as to who is able to provide information pertaining to the electronic communication, the recommendation based, at least in part, on the received activity information and respective weighted attributes.Type: ApplicationFiled: January 31, 2017Publication date: May 18, 2017Inventors: AL CHAKRA, LIAM HARPUR, MICHELLE M. PURCELL, JOHN RICE
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Patent number: 9571437Abstract: Responsive to each of a plurality recipients of an electronic communication accessing the electronic communication and accessing information that is associated with the electronic communication but not contained in a body of the electronic communication, activity information relating to activities of respective electronic communication recipients accessing information associated with the electronic communication can be received. A request to receive at least one recommendation as to who is able to provide information pertaining to the electronic communication can be received from another electronic communication recipient. Responsive to receiving the request, each of the electronic communication recipients can be rated to generate at least one recommendation as to who is able to provide information pertaining to the electronic communication, the recommendation based, at least in part, on the received activity information and respective weighted attributes.Type: GrantFiled: June 15, 2016Date of Patent: February 14, 2017Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATIONInventors: Al Chakra, Liam Harpur, Michelle M. Purcell, John Rice
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Publication number: 20160373552Abstract: Presenting URLs on a user interface to guide users on a specific URL browsing path over an internet. A plurality of URLs for a user to view on a user interface running in a computing environment may be received. A URL workflow may be created, which comprise a sequence of the plurality of URLs the user is directed to view. The URL workflow may be created dynamically based on monitoring the current activities of the user in the computing environment. Each URL may be presented one after another on the user interface to automatically direct the user to a next specified URL in the workflow.Type: ApplicationFiled: June 22, 2015Publication date: December 22, 2016Inventors: Al Chakra, Liam Harpur, Michelle M. Purcell, John Rice
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Publication number: 20160301644Abstract: Responsive to each of a plurality recipients of an electronic communication accessing the electronic communication and accessing information that is associated with the electronic communication but not contained in a body of the electronic communication, activity information relating to activities of respective electronic communication recipients accessing information associated with the electronic communication can be received. A request to receive at least one recommendation as to who is able to provide information pertaining to the electronic communication can be received from another electronic communication recipient. Responsive to receiving the request, each of the electronic communication recipients can be rated to generate at least one recommendation as to who is able to provide information pertaining to the electronic communication, the recommendation based, at least in part, on the received activity information and respective weighted attributes.Type: ApplicationFiled: June 15, 2016Publication date: October 13, 2016Inventors: AL CHAKRA, LIAM HARPUR, MICHELLE M. PURCELL, JOHN RICE
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Patent number: 9385982Abstract: A method of utilizing electronic communication activity information. The method can include receiving from each of a plurality of electronic communication clients activity information relating to activities of a respective electronic communication recipient accessing information associated with the electronic communication. Based on the received activity information, via a processor, each of the electronic communication recipients can be rated to generate at least one recommendation as to who is able to provide information pertaining to the electronic communication. The recommendation can be communicated to another electronic communication recipient.Type: GrantFiled: October 19, 2011Date of Patent: July 5, 2016Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATIONInventors: Al Chakra, Liam Harpur, Michelle M. Purcell, John Rice
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Patent number: 9244680Abstract: A method for examining document of a software product against a list of strings files of an interface of the software product to detect whether the document includes list of strings of the interface is provided. The method includes determination of source files of the document. The method further includes a search for string files of the interface that are present in the document. The method further includes comparison of the string files against the source files. Responsive to the comparison, if no match of the source files and the string files is found, an invalid status of the document is found, and wherein if a match is found, the document is flagged with a valid status.Type: GrantFiled: June 28, 2013Date of Patent: January 26, 2016Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATIONInventors: Elizabeth A. Phelan, Michelle M. Purcell, Annette E. Sohor, Conor K. Tuohy
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Publication number: 20150007137Abstract: A method for examining document of a software product against a list of strings files of an interface of the software product to detect whether the document includes list of strings of the interface is provided. The method includes determination of source files of the document. The method further includes a search for string files of the interface that are present in the document. The method further includes comparison of the string files against the source files. Responsive to the comparison, if no match of the source files and the string files is found, an invalid status of the document is found, and wherein if a match is found, the document is flagged with a valid status.Type: ApplicationFiled: June 28, 2013Publication date: January 1, 2015Inventors: Elizabeth A. Phelan, Michelle M. Purcell, Annette E. Sohor, Conor K. Tuohy
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Publication number: 20130325951Abstract: A computing device can receive an incoming message. The incoming message can be one directed to a set of different client machines at approximately the same time. The computing device can perform a mitigation action that alters a presentation characteristic of the audible alert for the incoming message. The mitigation action ensures that the computing device and at least a subset of the other client devices within a predefined audio range of the computing device do not audibly present alerts for the incoming message in an unsynchronized manner.Type: ApplicationFiled: June 4, 2012Publication date: December 5, 2013Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATIONInventors: AL CHAKRA, LIAM HARPUR, MICHELLE M. PURCELL, JOHN RICE
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Publication number: 20130103756Abstract: A method of utilizing electronic communication activity information. The method can include receiving from each of a plurality of electronic communication clients activity information relating to activities of a respective electronic communication recipient accessing information associated with the electronic communication. Based on the received activity information, via a processor, each of the electronic communication recipients can be rated to generate at least one recommendation as to who is able to provide information pertaining to the electronic communication. The recommendation can be communicated to another electronic communication recipient.Type: ApplicationFiled: October 19, 2011Publication date: April 25, 2013Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATIONInventors: AL CHAKRA, LIAM HARPUR, MICHELLE M. PURCELL, JOHN RICE