Patents by Inventor MICHELLE M. PURCELL

MICHELLE M. PURCELL has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11159466
    Abstract: Activity information relating to activities of a respective electronic communication recipient accessing information associated with an electronic communication is received from each of a plurality of electronic communication clients. The activity information received from each of the plurality of electronic communication clients can indicate an amount of time the electronic communication is open in the respective electronic communication client. Based on the received activity information, each of the electronic communication recipients can be rated to generate at least one recommendation as to who is able to provide information pertaining to the electronic communication. The recommendation can be communicated to another electronic communication recipient.
    Type: Grant
    Filed: December 20, 2019
    Date of Patent: October 26, 2021
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Al Chakra, Liam Harpur, Michelle M. Purcell, John Rice
  • Publication number: 20200127955
    Abstract: Activity information relating to activities of a respective electronic communication recipient accessing information associated with an electronic communication is received from each of a plurality of electronic communication clients. The activity information received from each of the plurality of electronic communication clients can indicate an amount of time the electronic communication is open in the respective electronic communication client. Based on the received activity information, each of the electronic communication recipients can be rated to generate at least one recommendation as to who is able to provide information pertaining to the electronic communication. The recommendation can be communicated to another electronic communication recipient.
    Type: Application
    Filed: December 20, 2019
    Publication date: April 23, 2020
    Inventors: AL CHAKRA, LIAM HARPUR, MICHELLE M. PURCELL, JOHN RICE
  • Patent number: 10554603
    Abstract: Activity information relating to activities of a respective electronic communication recipient accessing information associated with an electronic communication is received from each of a plurality of electronic communication clients. The activity information received from each of the plurality of electronic communication clients can indicate an amount of time the electronic communication is open in the respective electronic communication client. Based on the received activity information, each of the electronic communication recipients can be rated to generate at least one recommendation as to who is able to provide information pertaining to the electronic communication. The recommendation can be communicated to another electronic communication recipient.
    Type: Grant
    Filed: August 17, 2018
    Date of Patent: February 4, 2020
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Al Chakra, Liam Harpur, Michelle M. Purcell, John Rice
  • Patent number: 10171626
    Abstract: Presenting URLs on a user interface to guide users on a specific URL browsing path over an internet. A plurality of URLs for a user to view on a user interface running in a computing environment may be received. A URL workflow may be created, which comprise a sequence of the plurality of URLs the user is directed to view. The URL workflow may be created dynamically based on monitoring the current activities of the user in the computing environment. Each URL may be presented one after another on the user interface to automatically direct the user to a next specified URL in the workflow.
    Type: Grant
    Filed: October 27, 2017
    Date of Patent: January 1, 2019
    Assignee: International Business Machines Corporation
    Inventors: Al Chakra, Liam Harpur, Michelle M. Purcell, John Rice
  • Publication number: 20180359204
    Abstract: Activity information relating to activities of a respective electronic communication recipient accessing information associated with an electronic communication is received from each of a plurality of electronic communication clients. The activity information received from each of the plurality of electronic communication clients can indicate an amount of time the electronic communication is open in the respective electronic communication client. Based on the received activity information, each of the electronic communication recipients can be rated to generate at least one recommendation as to who is able to provide information pertaining to the electronic communication. The recommendation can be communicated to another electronic communication recipient.
    Type: Application
    Filed: August 17, 2018
    Publication date: December 13, 2018
    Inventors: AL CHAKRA, LIAM HARPUR, MICHELLE M. PURCELL, JOHN RICE
  • Patent number: 10091154
    Abstract: A computing device can receive an incoming message. The incoming message can be one directed to a set of different client machines at approximately the same time. The computing device can perform a mitigation action that alters a presentation characteristic of the audible alert for the incoming message. The mitigation action ensures that the computing device and at least a subset of the other client devices within a predefined audio range of the computing device do not audibly present alerts for the incoming message in an unsynchronized manner.
    Type: Grant
    Filed: October 23, 2017
    Date of Patent: October 2, 2018
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Al Chakra, Liam Harpur, Michelle M. Purcell, John Rice
  • Patent number: 10057200
    Abstract: Responsive to each of a plurality recipients of an electronic communication accessing the electronic communication and accessing information that is associated with the electronic communication but not contained in a body of the electronic communication, activity information relating to activities of respective electronic communication recipients accessing information associated with the electronic communication can be received. A request to receive at least one recommendation as to who is able to provide information pertaining to the electronic communication can be received from another electronic communication recipient. Responsive to receiving the request, each of the electronic communication recipients can be rated to generate at least one recommendation as to who is able to provide information pertaining to the electronic communication, the recommendation based, at least in part, on the received activity information and respective weighted attributes.
    Type: Grant
    Filed: January 31, 2017
    Date of Patent: August 21, 2018
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Al Chakra, Liam Harpur, Michelle M. Purcell, John Rice
  • Patent number: 9930141
    Abstract: Presenting URLs on a user interface to guide users on a specific URL browsing path over an internet. A plurality of URLs for a user to view on a user interface running in a computing environment may be received. A URL workflow may be created, which comprise a sequence of the plurality of URLs the user is directed to view. The URL workflow may be created dynamically based on monitoring the current activities of the user in the computing environment. Each URL may be presented one after another on the user interface to automatically direct the user to a next specified URL in the workflow.
    Type: Grant
    Filed: June 22, 2015
    Date of Patent: March 27, 2018
    Assignee: International Business Machines Corporation
    Inventors: Al Chakra, Liam Harpur, Michelle M. Purcell, John Rice
  • Publication number: 20180048609
    Abstract: A computing device can receive an incoming message. The incoming message can be one directed to a set of different client machines at approximately the same time. The computing device can perform a mitigation action that alters a presentation characteristic of the audible alert for the incoming message. The mitigation action ensures that the computing device and at least a subset of the other client devices within a predefined audio range of the computing device do not audibly present alerts for the incoming message in an unsynchronized manner.
    Type: Application
    Filed: October 23, 2017
    Publication date: February 15, 2018
    Inventors: Al Chakra, Liam Harpur, Michelle M. Purcell, John Rice
  • Publication number: 20180048734
    Abstract: Presenting URLs on a user interface to guide users on a specific URL browsing path over an internet. A plurality of URLs for a user to view on a user interface running in a computing environment may be received. A URL workflow may be created, which comprise a sequence of the plurality of URLs the user is directed to view. The URL workflow may be created dynamically based on monitoring the current activities of the user in the computing environment. Each URL may be presented one after another on the user interface to automatically direct the user to a next specified URL in the workflow.
    Type: Application
    Filed: October 27, 2017
    Publication date: February 15, 2018
    Inventors: Al Chakra, Liam Harpur, Michelle M. Purcell, John Rice
  • Patent number: 9800532
    Abstract: A computing device can receive an incoming message. The incoming message can be one directed to a set of different client machines at approximately the same time. The computing device can perform a mitigation action that alters a presentation characteristic of the audible alert for the incoming message. The mitigation action ensures that the computing device and at least a subset of the other client devices within a predefined audio range of the computing device do not audibly present alerts for the incoming message in an unsynchronized manner.
    Type: Grant
    Filed: June 4, 2012
    Date of Patent: October 24, 2017
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Al Chakra, Liam Harpur, Michelle M. Purcell, John Rice
  • Publication number: 20170142053
    Abstract: Responsive to each of a plurality recipients of an electronic communication accessing the electronic communication and accessing information that is associated with the electronic communication but not contained in a body of the electronic communication, activity information relating to activities of respective electronic communication recipients accessing information associated with the electronic communication can be received. A request to receive at least one recommendation as to who is able to provide information pertaining to the electronic communication can be received from another electronic communication recipient. Responsive to receiving the request, each of the electronic communication recipients can be rated to generate at least one recommendation as to who is able to provide information pertaining to the electronic communication, the recommendation based, at least in part, on the received activity information and respective weighted attributes.
    Type: Application
    Filed: January 31, 2017
    Publication date: May 18, 2017
    Inventors: AL CHAKRA, LIAM HARPUR, MICHELLE M. PURCELL, JOHN RICE
  • Patent number: 9571437
    Abstract: Responsive to each of a plurality recipients of an electronic communication accessing the electronic communication and accessing information that is associated with the electronic communication but not contained in a body of the electronic communication, activity information relating to activities of respective electronic communication recipients accessing information associated with the electronic communication can be received. A request to receive at least one recommendation as to who is able to provide information pertaining to the electronic communication can be received from another electronic communication recipient. Responsive to receiving the request, each of the electronic communication recipients can be rated to generate at least one recommendation as to who is able to provide information pertaining to the electronic communication, the recommendation based, at least in part, on the received activity information and respective weighted attributes.
    Type: Grant
    Filed: June 15, 2016
    Date of Patent: February 14, 2017
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Al Chakra, Liam Harpur, Michelle M. Purcell, John Rice
  • Publication number: 20160373552
    Abstract: Presenting URLs on a user interface to guide users on a specific URL browsing path over an internet. A plurality of URLs for a user to view on a user interface running in a computing environment may be received. A URL workflow may be created, which comprise a sequence of the plurality of URLs the user is directed to view. The URL workflow may be created dynamically based on monitoring the current activities of the user in the computing environment. Each URL may be presented one after another on the user interface to automatically direct the user to a next specified URL in the workflow.
    Type: Application
    Filed: June 22, 2015
    Publication date: December 22, 2016
    Inventors: Al Chakra, Liam Harpur, Michelle M. Purcell, John Rice
  • Publication number: 20160301644
    Abstract: Responsive to each of a plurality recipients of an electronic communication accessing the electronic communication and accessing information that is associated with the electronic communication but not contained in a body of the electronic communication, activity information relating to activities of respective electronic communication recipients accessing information associated with the electronic communication can be received. A request to receive at least one recommendation as to who is able to provide information pertaining to the electronic communication can be received from another electronic communication recipient. Responsive to receiving the request, each of the electronic communication recipients can be rated to generate at least one recommendation as to who is able to provide information pertaining to the electronic communication, the recommendation based, at least in part, on the received activity information and respective weighted attributes.
    Type: Application
    Filed: June 15, 2016
    Publication date: October 13, 2016
    Inventors: AL CHAKRA, LIAM HARPUR, MICHELLE M. PURCELL, JOHN RICE
  • Patent number: 9385982
    Abstract: A method of utilizing electronic communication activity information. The method can include receiving from each of a plurality of electronic communication clients activity information relating to activities of a respective electronic communication recipient accessing information associated with the electronic communication. Based on the received activity information, via a processor, each of the electronic communication recipients can be rated to generate at least one recommendation as to who is able to provide information pertaining to the electronic communication. The recommendation can be communicated to another electronic communication recipient.
    Type: Grant
    Filed: October 19, 2011
    Date of Patent: July 5, 2016
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Al Chakra, Liam Harpur, Michelle M. Purcell, John Rice
  • Patent number: 9244680
    Abstract: A method for examining document of a software product against a list of strings files of an interface of the software product to detect whether the document includes list of strings of the interface is provided. The method includes determination of source files of the document. The method further includes a search for string files of the interface that are present in the document. The method further includes comparison of the string files against the source files. Responsive to the comparison, if no match of the source files and the string files is found, an invalid status of the document is found, and wherein if a match is found, the document is flagged with a valid status.
    Type: Grant
    Filed: June 28, 2013
    Date of Patent: January 26, 2016
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Elizabeth A. Phelan, Michelle M. Purcell, Annette E. Sohor, Conor K. Tuohy
  • Publication number: 20150007137
    Abstract: A method for examining document of a software product against a list of strings files of an interface of the software product to detect whether the document includes list of strings of the interface is provided. The method includes determination of source files of the document. The method further includes a search for string files of the interface that are present in the document. The method further includes comparison of the string files against the source files. Responsive to the comparison, if no match of the source files and the string files is found, an invalid status of the document is found, and wherein if a match is found, the document is flagged with a valid status.
    Type: Application
    Filed: June 28, 2013
    Publication date: January 1, 2015
    Inventors: Elizabeth A. Phelan, Michelle M. Purcell, Annette E. Sohor, Conor K. Tuohy
  • Publication number: 20130325951
    Abstract: A computing device can receive an incoming message. The incoming message can be one directed to a set of different client machines at approximately the same time. The computing device can perform a mitigation action that alters a presentation characteristic of the audible alert for the incoming message. The mitigation action ensures that the computing device and at least a subset of the other client devices within a predefined audio range of the computing device do not audibly present alerts for the incoming message in an unsynchronized manner.
    Type: Application
    Filed: June 4, 2012
    Publication date: December 5, 2013
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: AL CHAKRA, LIAM HARPUR, MICHELLE M. PURCELL, JOHN RICE
  • Publication number: 20130103756
    Abstract: A method of utilizing electronic communication activity information. The method can include receiving from each of a plurality of electronic communication clients activity information relating to activities of a respective electronic communication recipient accessing information associated with the electronic communication. Based on the received activity information, via a processor, each of the electronic communication recipients can be rated to generate at least one recommendation as to who is able to provide information pertaining to the electronic communication. The recommendation can be communicated to another electronic communication recipient.
    Type: Application
    Filed: October 19, 2011
    Publication date: April 25, 2013
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: AL CHAKRA, LIAM HARPUR, MICHELLE M. PURCELL, JOHN RICE