Patents by Inventor Nathan Raymond Hughes
Nathan Raymond Hughes has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 8615070Abstract: A method and system for improving user satisfaction with a computer system that includes a computer. The computer prompts a user at a user machine to select a language usage pattern preference from at least two language usage pattern preference choices respectively including at least two text passages, each text passage expressing different text. After the prompting, the computer receives from the user machine a language usage pattern preference selected by the user from the at least two language usage pattern preference choices. The computer stores, in a user profile of the user located in a database accessible to the computer, a flag indicative of the selected language usage pattern preference.Type: GrantFiled: September 5, 2012Date of Patent: December 24, 2013Assignee: International Business Machines CorporationInventors: Nathan Raymond Hughes, Nishant Srinath Rao, Michelle Ann Uretsky
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Publication number: 20120328086Abstract: A method and system for improving user satisfaction with a computer system that includes a computer. The computer prompts a user at a user machine to select a language usage pattern preference from at least two language usage pattern preference choices respectively including at least two text passages, each text passage expressing different text. After the prompting, the computer receives from the user machine a language usage pattern preference selected by the user from the at least two language usage pattern preference choices. The computer stores, in a user profile of the user located in a database accessible to the computer, a flag indicative of the selected language usage pattern preference.Type: ApplicationFiled: September 5, 2012Publication date: December 27, 2012Applicant: International Business Machines CorporationInventors: Nathan Raymond Hughes, Nishant Srinath Rao, Michelle Ann Uretsky
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Patent number: 8335300Abstract: A method for improving user satisfaction with automated response computer driven systems is provided. In one embodiment the automated computer system utilizes a Web browser accessing at least a Web site. In another embodiment, the automated computer system is a telephonic response system with voice recognition and generation capability. In each embodiment the user is first prompted to provide indications of user language usage preferences which are then analyzed and stored in a user profile. Thereafter, subsequent information from the automated system is modified in accordance with the stored user profile before presentation to the user.Type: GrantFiled: October 3, 2008Date of Patent: December 18, 2012Assignee: International Business Machines CorporationInventors: Nathan Raymond Hughes, Nishant Srinath Rao, Michelle Ann Uretsky
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Publication number: 20100088086Abstract: An apparatus, method, and computer program product for improving user satisfaction with automated response computer driven systems is provided. In one embodiment the automated computer system utilizes a Web browser accessing at least a Web site. In another embodiment, the automated computer system is a telephonic response system with voice recognition and generation capability. In each embodiment the user is first prompted to provide indications of user language usage preferences which are then analyzed and stored in a user profile. Thereafter, subsequent information from the automated system is modified in accordance with the stored user profile before presentation to the user.Type: ApplicationFiled: October 3, 2008Publication date: April 8, 2010Inventors: Nathan Raymond Hughes, Nishant Srinath Rao, Michelle Ann Uretsky
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Patent number: 7515694Abstract: A method for improving user satisfaction with automated response computer driven systems is provided. In one embodiment the automated computer system utilizes a Web browser accessing at least a Web site. In another embodiment, the automated computer system is a telephonic response system with voice recognition and generation capability. In each embodiment the user is first prompted to provide indications of user language usage preferences which are then analyzed and stored in a user profile. Thereafter, subsequent information from the automated system is modified in accordance with the stored user profile before presentation to the user.Type: GrantFiled: June 26, 2003Date of Patent: April 7, 2009Assignee: International Business Machines CorporationInventors: Nathan Raymond Hughes, Nishant Srinath Rao, Michelle Ann Uretsky
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Publication number: 20040268217Abstract: An apparatus, method, and computer program product for improving user satisfaction with automated response computer driven systems is provided. In one embodiment the automated computer system utilizes a Web browser accessing at least a Web site. In another embodiment, the automated computer system is a telephonic response system with voice recognition and generation capability. In each embodiment the user is first prompted to provide indications of user language usage preferences which are then analyzed and stored in a user profile. Thereafter, subsequent information from the automated system is modified in accordance with the stored user profile before presentation to the user.Type: ApplicationFiled: June 26, 2003Publication date: December 30, 2004Applicant: International Business Machines CorporationInventors: Nathan Raymond Hughes, Nishant Srinath Rao, Michelle Ann Uretsky
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Publication number: 20040098266Abstract: A method and implementing computer system are provided for enabling personal speech synthesis from non-verbal user input. In an exemplary embodiment, a user is prompted to input predetermined sounds in the user's own voice and those sounds are stored, along with corresponding vowel/consonant combinations, in a personal speech font file. The user is then enabled to provide text input to an electronic device and the text input is converted into verbalized speech by accessing the user's personal speech font file. The synthesized speech or greeting is stored in an audio file and transmitted to an output device. The synthesized greeting may then be played in response to a predetermined condition. Portions of the recorded greeting may be easily changed by changing the appropriate user's text file. Thus, typed text may be used to provide the basis to generate a synthesized message in a user's own voice. Passwords and other devices may be implemented to provide additional system security.Type: ApplicationFiled: November 14, 2002Publication date: May 20, 2004Applicant: International Business Machines CorporationInventors: Nathan Raymond Hughes, Nishant Srinath Rao, Michelle Ann Uretsky
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Publication number: 20040078358Abstract: A method, program and system for searching for files in a computer system employing a Windows operating system are provided. The invention comprises receiving search criteria through a browser window input field, wherein the search criteria include: a directory and at least one wildcard symbol that represents any number of unspecified characters. The wildcard symbol may represent characters in a file name or character desginating a file type. The search criteria may also include a definite identifying character (e.g., t), which may be part of the file name or file type. The invention searches the directory specified in the search criteria and retrieves and displays, in the browser window, a list of the files in the directory that match the search criteria.Type: ApplicationFiled: October 17, 2002Publication date: April 22, 2004Applicant: International Business Machines CorporationInventors: Nathan Raymond Hughes, Nishant Srinath Rao, Michelle Ann Uretsky