Abstract: A system, method and computer program product are provided for dynamically extending element types for a voice-based extensible mark-up language (VoiceXML). Initially, a plurality of element types are registered with a VoiceXML interpreter. In use, such registered element types are received during use of the VoiceXML interpreter. In response to such receipt, code associated with the registered element types is accessed utilizing the VoiceXML interpreter. Such code extends the functionality of the VoiceXML.

Abstract: A method and apparatus for obtaining client information relating to a web page in a World Wide Web site utilizes a tracker tag in the code of the web page for initiating a client information tracking program. The tracking program may be on a client computer that is accessing the web page, or a tracking computer that is remote from the client computer. The tracking program is initiated by a tracker message transmitted from a web browser on the client computer to the tracking program when the tracker tag is read by the web browser. In one embodiment, the tracking program first obtains the client information, and then stores the client information in the memory of a computer having the tracking program.