Abstract: Embodiments described herein relate generally to systems and methods for improving safety features in electrochemical cells. In particular, the systems and methods as described herein can solve safety issues concerning gas generation in electrochemical cells.

Abstract: An impact resistant textile-supported garment, or component thereof, comprises a fabric layer, and (i) at least five non-interconnected impact resistant polyurethane segments upon an outer surface of the fabric layer, wherein at least two of the non-interconnected impact resistant polyurethane segments has a depth of at least 3 mm, preferably at least 4 mm, and wherein at least five of the plurality of non-interconnected segments have dimensions smaller than 1.75 cm × 1 cm × 1 cm; or (ii) at least one non-interconnected impact resistant polyurethane segment, wherein the at least one segment has a depth of at least 3 mm at its deepest part, and wherein the at least one segment is a hollow segment comprising one or more regions defined by an outer polyurethane perimeter, surrounding a region of fabric that is not covered by polyurethane.

Abstract: Embodiments described herein relate generally to systems and methods for improving safety features in electrochemical cells. In particular, the systems and methods as described herein can solve safety issues concerning gas generation in electrochemical cells.

Abstract: A call handler in a contact center is configured to temporarily derogate the skill level of one or more agents in a group having a common skill. During the time period of derogation, incoming calls will be routed to agents with the highest skill level, such that the normally lower skill level agents will be selected to receive calls. If there are more than one agent meeting this criteria, then the agent that has been waiting the longest to receive a call is selected. This allows the lower skill level agents to gain experience in handling calls and improving their call handling capabilities. After a set threshold, the derogation of the agents is terminated, and their skill level is restored to the pre-derogation level. In this manner the lower skill level agents are given limited opportunities for improvement by handling calls.

Abstract: A call handler in a contact center is configured to temporarily derogate the skill level of one or more agents in a group having a common skill. During the time period of derogation, incoming calls will be routed to agents with the highest skill level, such that the normally lower skill level agents will be selected to receive calls. If there are more than one agent meeting this criteria, then the agent that has been waiting the longest to receive a call is selected. This allows the lower skill level agents to gain experience in handling calls and improving their call handling capabilities. After a set threshold, the derogation of the agents is terminated, and their skill level is restored to the pre-derogation level. In this manner the lower skill level agents are given limited opportunities for improvement by handling calls.

Abstract: The present invention relates to a protective cover for a 5G wireless telecommunications device and, in particular, its use in a method of reducing signal attenuation experienced by a 5G wireless communications device.

Abstract: Answering machine detection (“AMD”) processes in a contact center are improved by obtaining and storing call pickup times regarding answered calls. The call pickup time is based on the time between detection of a signaling message indicating the call was offered to the remote interface and a signaling message indicating the call was answered. The value of the call pickup time may be useful to determine if an automatic voice messaging capability (“AVMC”) or a live human answered the call. In other embodiments, the call pickup time is used to generate a call pickup time weighting factor that is used to supplement the analysis of the initial audio greeting after the call has been answered to determine whether an AVMC or live person answered the call. The analysis can be used to determine whether the AVMC is an answering machine or a voice mail service.

Abstract: Embodiments described herein relate generally to electrodes for electrochemical cells, the electrodes including an electrode material disposed on a current collector. In some embodiments, an electrode includes an edge protection barrier member on a perimeter of a surface of the current collector. The barrier member forms a wall along the main edge(s) of the current collector, defining an inner region bounded by the barrier member and the top surface of the current collector, and the electrode material occupies the inner region.

Abstract: Embodiments described herein relate generally to electrochemical cells having high rate capability, and more particularly to devices, systems and methods of producing high capacity and high rate capability batteries having relatively thick semi-solid electrodes. In some embodiments, an electrochemical cell includes an anode and a semi-solid cathode. The semi-solid cathode includes a suspension of an active material of about 35% to about 75% by volume of an active material and about 0.5% to about 8% by volume of a conductive material in a non-aqueous liquid electrolyte. An ion-permeable membrane is disposed between the anode and the semi-solid cathode. The semi-solid cathode has a thickness of about 250 ?m to about 2,000 ?m, and the electrochemical cell has an area specific capacity of at least about 7 mAh/cm2 at a C-rate of C/4. In some embodiments, the semi-solid cathode slurry has a mixing index of at least about 0.9.

Abstract: Answering machine detection (“AMD”) processes in a contact center are improved by obtaining and storing call pickup times regarding answered calls. The call pickup time is based on the time between detection of a signaling message indicating the call was offered to the remote interface and a signaling message indicating the call was answered. The value of the call pickup time may be useful to determine if an automatic voice messaging capability (“AVMC”) or a live human answered the call. In other embodiments, the call pickup time is used to generate a call pickup time weighting factor that is used to supplement the analysis of the initial audio greeting after the call has been answered to determine whether an AVMC or live person answered the call. The analysis can be used to determine whether the AVMC is an answering machine or a voice mail service.

Abstract: Embodiments described herein relate generally to electrochemical cells having semi-solid electrodes that have damage tolerance, and in particular, are tolerant to physical damage due to short circuit, crushing, or overheating. In some embodiments, an electrochemical cell includes a positive electrode, a negative electrode and an ion-permeable membrane separating the positive electrode and the negative electrode. At least one of the positive electrode and the negative electrode can include a semi-solid ion-storing redox composition which has a thickness of at least about 250 ?m. The electrochemical cell can have a first operating voltage in a first planar configuration and a second operating voltage in a second non-planar configuration such that the first operating voltage and the second operating voltage are substantially similar. In some embodiments, the electrochemical cell has a bend axis such that the electrochemical cell is bent about the bend axis in the second non-planar configuration.

Abstract: Embodiments described herein relate generally to systems and methods for improving safety features in electrochemical cells. In particular, the systems and methods as described herein can solve safety issues concerning gas generation in electrochemical cells.

Abstract: Embodiments described herein relate generally to electrochemical cells having high rate capability, and more particularly to devices, systems and methods of producing high capacity and high rate capability batteries having relatively thick semi-solid electrodes. In some embodiments, an electrochemical cell, includes an anode and a semi-solid cathode. The semi-solid cathode includes a suspension of an active material of about 35% to about 75% by volume of an active material and about 0.5% to about 8% by volume of a conductive material in a non-aqueous liquid electrolyte. An ion-permeable membrane is disposed between the anode and the semi-solid cathode. The semi-solid cathode has a thickness of about 250 ?m to about 2,000 ?m, and the electrochemical cell has an area specific capacity of at least about 7 mAh/cm2 at a C-rate of C/4. In some embodiments, the semi-solid cathode slurry has a mixing index of at least about 0.9.

Abstract: Embodiments described herein relate generally to electrochemical cells having high rate capability, and more particularly to devices, systems and methods of producing high capacity and high rate capability batteries having relatively thick semi-solid electrodes. In some embodiments, an electrochemical cell includes an anode, a semi-solid cathode that includes a suspension of an active material and a conductive material in a liquid electrolyte, and an ion permeable membrane disposed between the anode and the cathode. The semi-solid cathode has a thickness in the range of about 250 ?m-2,500 ?m, and the electrochemical cell has an area specific capacity of at least 5 mAh/cm2 at a C-rate of C/2.

Abstract: Embodiments described herein relate generally to electrochemical cells having high rate capability, and more particularly to devices, systems and methods of producing high capacity and high rate capability batteries having relatively thick semi-solid electrodes. In some embodiments, an electrochemical cell includes an anode and a semi-solid cathode. The semi-solid cathode includes a suspension of an active material of about 35% to about 75% by volume of an active material and about 0.5% to about 8% by volume of a conductive material in a non-aqueous liquid electrolyte. An ion-permeable membrane is disposed between the anode and the semi-solid cathode. The semi-solid cathode has a thickness of about 250 ?m to about 2,000 ?m, and the electrochemical cell has an area specific capacity of at least about 7 mAh/cm2 at a C-rate of C/4. In some embodiments, the semi-solid cathode slurry has a mixing index of at least about 0.9.

Abstract: Embodiments described herein generally relate to spacers for applying a preload on one or more electrochemical cells disposed in a battery pack. In some embodiments, a battery pack can include a plurality of electrochemical cells. A spacer is disposed between each of the plurality of electrochemical cells such the spacer is centrally located with respect to the mid-point of adjacent electrochemical cells. The spacer can be sized and shaped to contact in the range of about 2% to about 50% of a surface area of each adjacent electrochemical cell such that the spacer exerts a preload on a central portion of the electrochemical cell.

Abstract: Embodiments described herein generally relate to porous spacers for applying a preload on one or more electrochemical cells disposed in a battery pack. In some embodiments, a battery pack can include a plurality of electrochemical cells. A porous spacer is disposed between each of the plurality of electrochemical cells such the porous spacer can be centrally located with respect to the mid-point of adjacent electrochemical cells. The porous spacer can be sized and shaped to contact in the range of about 50% to about 100% of a surface area of each adjacent electrochemical cell such that the porous spacer exerts a preload on a central portion or any combination of predetermined area of the electrochemical cell.

Abstract: Embodiments described herein relate generally to electrochemical cells having high rate capability, and more particularly to devices, systems and methods of producing high capacity and high rate capability batteries having relatively thick semi-solid electrodes. In some embodiments, an electrochemical cell includes an anode and a semi-solid cathode. The semi-solid cathode includes a suspension of an active material of about 35% to about 75% by volume of an active material and about 0.5% to about 8% by volume of a conductive material in a non-aqueous liquid electrolyte. An ion-permeable membrane is disposed between the anode and the semi-solid cathode. The semi-solid cathode has a thickness of about 250 ?m to about 2,000 ?m, and the electrochemical cell has an area specific capacity of at least about 7 mAh/cm2 at a C-rate of C/4. In some embodiments, the semi-solid cathode slurry has a mixing index of at least about 0.9.

Abstract: Embodiments described herein relate generally to electrochemical cells having high rate capability, and more particularly to devices, systems and methods of producing high capacity and high rate capability batteries having relatively thick semi-solid electrodes. In some embodiments, an electrochemical cell includes an anode, a semi-solid cathode that includes a suspension of an active material and a conductive material in a liquid electrolyte, and an ion permeable membrane disposed between the anode and the cathode. The semi-solid cathode has a thickness in the range of about 250 ?m-2,500 ?m, and the electrochemical cell has an area specific capacity of at least 5 mAh/cm2 at a C-rate of C/2.

Abstract: An energy storage device includes a positive electrode current collector, a negative electrode current collector and a separator disposed between the positive electrode current collector and the negative electrode current collector. The separator is spaced from the positive electrode current collector, thereby at least partially defining a positive electroactive zone, and the separator may be spaced from the negative electrode current collector, thereby at least partially defining a negative electroactive zone. The energy storage device includes a semi-solid electrode with a thickness in the range of about 200 ?m to about 2,000 ?m, located in the positive electroactive zone and/or the negative electroactive zone. The semi-solid electrode may also include a suspension of an ion-storing solid phase material in a non-aqueous liquid electrolyte.