Abstract: A automative management server for receiving information technology system events and wind turbine events; correlating the information technology system event with the wind turbine event to determine a cause of an event; and generating an alert reporting the cause of the event or taking action to resolve the root cause of the event.

Abstract: A automative management server for receiving information technology system events and wind turbine events; correlating the information technology system event with the wind turbine event to determine a cause of an event; and generating an alert reporting the cause of the event or taking action to resolve the root cause of the event.

Abstract: A method for balancing management duties in a cloud system can include determining a relationship between a number of configuration items (CI) in a cloud system. The number of CIs are grouped into a number of cluster levels based on the relationship of the number of CIs. To balance management duties in the cloud system, one of the number of cluster levels is assigned to a management cloud server based on a capacity of the management cloud server.

Abstract: A method of generating a configuration file is disclosed. According to an embodiment of the invention, the configuration file specifies how an object of a plurality of objects is to be monitored by an agent of an operational management system. The method comprises the step of providing a data file comprising a plurality of parameter settings for a plurality of parameters used to monitor the plurality of objects of the operational management system. The method in accordance with the invention further comprises the step of retrieving a subset of parameter settings from the plurality of parameter settings, wherein the retrieved subset of parameter settings provides specifications for a subset of parameters of the plurality of parameters, wherein the subset of parameters is used to monitor the object.

Abstract: A method for balancing management duties in a cloud system can include determining a relationship between a number of configuration items (CI) in a cloud system. The number of CIs are grouped into a number of cluster levels based on the relationship of the number of CIs. To balance management duties in the cloud system, one of the number of cluster levels is assigned to a management cloud server based on a capacity of the management cloud server.

Abstract: Provided is a managed node comprising: a management agent comprising:—at least one monitoring element for monitoring at least one of a plurality of managed objects on the managed node according to at least one configuration file, the monitoring element adapted to send a message to a server over a network concerning the, or each managed object;—a discovery element for detecting a discovered state of the managed objects;—a repository for storing a stored state of the managed objects;—a delta detection module for detecting differences between the discovered state and the stored state;—a configuration element for updating at least one configuration file using the detected changes.

Abstract: A method of generating a configuration file is disclosed. According to an embodiment of the invention, the configuration file specifies how an object of a plurality of objects is to be monitored by an agent of an operational management system. The method comprises the step of providing a data file comprising a plurality of parameter settings for a plurality of parameters used to monitor the plurality of objects of the operational management system. The method in accordance with the invention further comprises the step of retrieving a subset of parameter settings from the plurality of parameter settings, wherein the retrieved subset of parameter settings provides specifications for a subset of parameters of the plurality of parameters, wherein the subset of parameters is used to monitor the object.

Abstract: A method is provided of automatically generating and updating e-mail distribution lists including e-mail addresses of persons of an organization. The method uses an arrangement of the persons in one or more groups according to an organizational relationship. The one or more groups are stored in an organizational database system. An e-mail distribution list structure reflecting the arrangement of the persons in the one or more groups according to the organizational relationship is generated by automatically merging the e-mail addresses of the persons of the one or more groups into corresponding e-mail distribution lists. The e-mail distribution lists are updated consistently with an update of the organizational database system.

Abstract: A computer program product including program code, when executed on a computer, tracks the time spent by a user working with the computer for different projects. The program code is arranged to provide a plurality of virtual desktops which are assignable to different projects and switchable by the user, and to track the time spent by the user working on the different desktops, thereby tracking the time spent on the projects to which the respective desktops are assigned.

Abstract: A method of forward filtering an email received by an email user agent and originally sent to one or more original recipients. The method is performed by the user agent in response to a user input to forward the email to at least one forward recipient. The forward recipient are compared with the original recipient. If it is detected that the forward recipient matches one of the original recipients, the agent causes the e-mail not to be forwarded to the matching forward recipient.