Abstract: A Scale Integration Framework that allows secondary applications installed on a PC-based scale or at a remote location to interact with a Scale Application that controls the scale equipment in accordance with applicable requirements. The scale integration framework comprises a plurality of Integration Points within the Scale Application such that other value added applications can interact with the Scale Application at these Integration Points.

Abstract: A weighing scale adapted to automatically present one or more recipes to a user thereof, and a method of presenting such recipes. The recipes are preferably, but not necessarily, related in some way to a product being weighed or otherwise examined by the weighing scale. A recipe software application selects one or more recipes from a database of recipes and presents the recipes on one or more display devices of the weighing scale. One or more of the presented recipes may be selected by a user for delivery in one or more forms. Recipes may be delivered to a user according to the present invention, by one or more of providing the user with a printout of the selected recipe(s), by emailing the selected recipe(s) to a user, and/or by providing the user with a website URL from which the selected recipe(s) can be downloaded.

Abstract: A system for alerting an operator of a weighing apparatus is described. The weighing apparatus may be capable of displaying a message in a message area to an operator. The message may be displayed in response to a command sent from a remote device.

Abstract: A Scale Integration Framework that allows secondary applications installed on a PC-based scale or at a remote location to interact with a Scale Application that controls the scale equipment in accordance with applicable requirements. The scale integration framework comprises a plurality of Integration Points within the Scale Application such that other value added applications can interact with the Scale Application at these Integration Points.

Abstract: A system for alerting an operator of a weighing apparatus is described. The weighing apparatus may be capable of displaying a message in a message area to an operator. The message may be displayed in response to a command sent from a remote device.

Abstract: To provide a complete picture of the calling pattern of calls placed to a destination entity which permits the destination entity's routing plan to be adequately administered, a) information is collected about all call attempts to particular, specified dialed numbers even before they are switch routed, including even calls terminated before a network control point (NCP) returns instructions as to where to route the call and, if applicable, after they are rerouted and b) the collected information is periodically delivering as it becomes available, for use by the destination entity, without requiring the calls being monitored to have been terminated. Thus, for example, information is collected about calls being held by the NCP in a queue even before the calls are NCP routed. The collected information also includes information for calls that were never routed, because they were terminated before routing, independent of whether they were placed in a queue.

Abstract: Increased reliability for intelligent call processing systems is provided by collecting information from communications between the network database, the subscriber database, and the network switch. Message transfers between these network elements are monitored and correlated to identify those messages corresponding to a particular call. The messages for the call are analyzed to determine which database generated the instructions for routing the call. In particular, by comparing the routing number returned to the interexchange switch with the routing instruction information supplied by the subscriber's database, it can be determined whether the call was routed according to instructions from the subscriber's database.