Patents by Inventor SARA GILL
SARA GILL has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
-
Patent number: 10002387Abstract: The present invention is directed to apparatuses, methods, and computer program products for implementing a pre-contracted, staged, currency exchange system. Implementation includes receiving travel information from a user; processing the travel information, wherein processing the travel information comprises determining a negotiated currency exchange rate based on the received travel information; generating a contract based on processing the travel information, wherein the contract comprises terms for executing one or more transactions using the negotiated currency exchange rate, wherein the negotiated currency exchange rate is valid for at least one of a predetermined location, a predetermined number of transactions, or a predetermined period of time; and executing one or more transactions using the negotiated currency exchange rate in accordance with the contract terms.Type: GrantFiled: October 10, 2014Date of Patent: June 19, 2018Assignee: Bank of America CorporationInventors: Tyler Johnson, Christian Michael Mande, James Robert Grimsley, Sara Gill, Nathan Dent, Kristy M. Crist
-
Patent number: 9489664Abstract: Embodiments of the invention are directed to a system, method, or computer program product for receiving a customization that will be displayed on the screen of an ATM based on a customer initiating a session with the ATM. The customization is associated with a function to perform a financial transaction. The function is performed as a result of the customer interacting with the customization on the screen of the ATM. The customization may be altered based on a handicap impairment of the customer. The displaying of the customization may be restricted for security purposes or as a request of the customer.Type: GrantFiled: February 22, 2016Date of Patent: November 8, 2016Assignee: BANK OF AMERICA CORPORATIONInventors: Tyler Johnson, Sara Gill, Christian Michael Mande, James Robert Grimsley, Kristy M. Crist, Nathan Dent
-
Patent number: 9477953Abstract: Embodiments of the invention are directed to a system, method, or computer program product for receiving a customization that will be displayed on the screen of an ATM based on a customer initiating a session with the ATM. The customization is associated with a function to perform a financial transaction. The function is performed as a result of the customer interacting with the customization on the screen of the ATM. The customization may be altered based on a handicap impairment of the customer. The displaying of the customization may be restricted for security purposes or as a request of the customer.Type: GrantFiled: February 22, 2016Date of Patent: October 25, 2016Assignee: BANK OF AMERICA CORPORATIONInventors: Tyler Johnson, Sara Gill, Christian Michael Mande, James Robert Grimsley, Kristy M. Crist, Nathan Dent
-
Patent number: 9471909Abstract: Embodiments of the invention are directed to a system, method, or computer program product for receiving a customization that will be displayed on the screen of an ATM based on a customer initiating a session with the ATM. The customization is associated with a function to perform a financial transaction. The function is performed as a result of the customer interacting with the customization on the screen of the ATM. The customization may be altered based on a handicap impairment of the customer. The displaying of the customization may be restricted for security purposes or as a request of the customer.Type: GrantFiled: February 22, 2016Date of Patent: October 18, 2016Assignee: BANK OF AMERICA CORPORATIONInventors: Tyler Johnson, Sara Gill, Christian Michael Mande, James Robert Grimsley, Kristy M. Crist, Nathan Dent
-
Patent number: 9471908Abstract: Embodiments of the invention are directed to a system, method, or computer program product for receiving a customization that will be displayed on the screen of an ATM based on a customer initiating a session with the ATM. The customization is associated with a function to perform a financial transaction. The function is performed as a result of the customer interacting with the customization on the screen of the ATM. The customization may be altered based on a handicap impairment of the customer. The displaying of the customization may be restricted for security purposes or as a request of the customer.Type: GrantFiled: February 22, 2016Date of Patent: October 18, 2016Assignee: BANK OF AMERICA CORPORATIONInventors: Tyler Johnson, Sara Gill, Christian Michael Mande, James Robert Grimsley, Kristy M. Crist, Nathan Dent
-
Patent number: 9467651Abstract: Systems, apparatus, and computer program products are provided for determining the media format for transferring a customer from customer between specialists and/or from one communication source to another communication source within a customer service outlet, such as a banking center or the like. For example, while a two-way video conference system may be used for communication between a customer and a remote specialist, in certain instances in which the customer requires transfer to another specialist (e.g., a specialist having a different specialty) other media formats, such as one-way live video conference, live audio-only conference, text chat or the like may be implemented.Type: GrantFiled: February 11, 2016Date of Patent: October 11, 2016Assignee: BANK OF AMERICA CORPORATIONInventors: Christian Michael Mande, James Robert Grimsley, Tyler Johnson, Nathan Dent, Sara Gill, Kristy M. Crist
-
Patent number: 9466053Abstract: Embodiments of the invention are directed to a system, method, or computer program product for receiving a customization that will be displayed on the screen of an ATM based on a customer initiating a session with the ATM. The customization is associated with a function to perform a financial transaction. The function is performed as a result of the customer interacting with the customization on the screen of the ATM. The customization may be altered based on a handicap impairment of the customer. The displaying of the customization may be restricted for security purposes or as a request of the customer.Type: GrantFiled: February 22, 2016Date of Patent: October 11, 2016Assignee: BANK OF AMERICA CORPORATIONInventors: Tyler Johnson, Sara Gill, Christian Michael Mande, James Robert Grimsley, Kristy M. Crist, Nathan Dent
-
Patent number: 9467652Abstract: Systems, apparatus, and computer program products are provided for determining the media format for transferring a customer from customer between specialists and/or from one communication source to another communication source within a customer service outlet, such as a banking center or the like. For example, while a two-way video conference system may be used for communication between a customer and a remote specialist, in certain instances in which the customer requires transfer to another specialist (e.g., a specialist having a different specialty) other media formats, such as one-way live video conference, live audio-only conference, text chat or the like may be implemented.Type: GrantFiled: February 11, 2016Date of Patent: October 11, 2016Assignee: BANK OF AMERICA CORPORATIONInventors: Christian Michael Mande, James Robert Grimsley, Tyler Johnson, Nathan Dent, Sara Gill, Kristy M. Crist
-
Patent number: 9460428Abstract: Embodiments of the invention are directed to a system, method, or computer program product for receiving a customization that will be displayed on the screen of an ATM based on a customer initiating a session with the ATM. The customization is associated with a function to perform a financial transaction. The function is performed as a result of the customer interacting with the customization on the screen of the ATM. The customization may be altered based on a handicap impairment of the customer. The displaying of the customization may be restricted for security purposes or as a request of the customer.Type: GrantFiled: February 22, 2016Date of Patent: October 4, 2016Assignee: BANK OF AMERICA CORPORATIONInventors: Tyler Johnson, Sara Gill, Christian Michael Mande, James Robert Grimsley, Kristy M. Crist, Nathan Dent
-
Patent number: 9418358Abstract: Embodiments of the invention are directed to a system, method, or computer program product for communicating customer preferences to an automated teller machine (ATM). In this way, the system receives at least one customer preference for conducting transactions at an ATM and input from the customer indicating the customer's desire to conduct an ATM transaction. In response to receiving the customer input, the system may generate a customer preference communication for receipt by the ATM, wherein the customer preference communication comprises at least of the at least one customer preferences for conducting transactions at an ATM.Type: GrantFiled: December 5, 2014Date of Patent: August 16, 2016Assignee: Bank of America CorporationInventors: Tyler Johnson, Christian Michael Mande, James Robert Grimsley, Sara Gill, Nathan Dent, Kristy M. Crist
-
Patent number: 9384477Abstract: Embodiments of the invention are directed to a system, method, or computer program product for receiving a customization that will be displayed on the screen of an ATM based on a customer initiating a session with the ATM. The customization is associated with a function to perform a financial transaction. The function is performed as a result of the customer interacting with the customization on the screen of the ATM. The customization may be altered based on a handicap impairment of the customer. The displaying of the customization may be restricted for security purposes or as a request of the customer.Type: GrantFiled: December 5, 2014Date of Patent: July 5, 2016Assignee: BANK OF AMERICA CORPORATIONInventors: Tyler Johnson, Sara Gill, Christian Michael Mande, James Robert Grimsley, Kristy M. Crist, Nathan Dent
-
Publication number: 20160171466Abstract: Embodiments of the invention are directed to a system, method, or computer program product for receiving a customization that will be displayed on the screen of an ATM based on a customer initiating a session with the ATM. The customization is associated with a function to perform a financial transaction. The function is performed as a result of the customer interacting with the customization on the screen of the ATM. The customization may be altered based on a handicap impairment of the customer. The displaying of the customization may be restricted for security purposes or as a request of the customer.Type: ApplicationFiled: February 22, 2016Publication date: June 16, 2016Inventors: Tyler Johnson, Sara Gill, Christian Michael Mande, James Robert Grimsley, Kristy M. Crist, Nathan Dent
-
Publication number: 20160171463Abstract: Embodiments of the invention are directed to a system, method, or computer program product for receiving a customization that will be displayed on the screen of an ATM based on a customer initiating a session with the ATM. The customization is associated with a function to perform a financial transaction. The function is performed as a result of the customer interacting with the customization on the screen of the ATM. The customization may be altered based on a handicap impairment of the customer. The displaying of the customization may be restricted for security purposes or as a request of the customer.Type: ApplicationFiled: February 22, 2016Publication date: June 16, 2016Inventors: Tyler Johnson, Sara Gill, Christian Michael Mande, James Robert Grimsley, Kristy M. Crist, Nathan Dent
-
Publication number: 20160171462Abstract: Embodiments of the invention are directed to a system, method, or computer program product for receiving a customization that will be displayed on the screen of an ATM based on a customer initiating a session with the ATM. The customization is associated with a function to perform a financial transaction. The function is performed as a result of the customer interacting with the customization on the screen of the ATM. The customization may be altered based on a handicap impairment of the customer. The displaying of the customization may be restricted for security purposes or as a request of the customer.Type: ApplicationFiled: February 22, 2016Publication date: June 16, 2016Inventors: Tyler Johnson, Sara Gill, Christian Michael Mande, James Robert Grimsley, Kristy M. Crist, Nathan Dent
-
Publication number: 20160171467Abstract: Embodiments of the invention are directed to a system, method, or computer program product for receiving a customization that will be displayed on the screen of an ATM based on a customer initiating a session with the ATM. The customization is associated with a function to perform a financial transaction. The function is performed as a result of the customer interacting with the customization on the screen of the ATM. The customization may be altered based on a handicap impairment of the customer. The displaying of the customization may be restricted for security purposes or as a request of the customer.Type: ApplicationFiled: February 22, 2016Publication date: June 16, 2016Inventors: Tyler Johnson, Sara Gill, Christian Michael Mande, James Robert Grimsley, Kristy M. Crist, Nathan Dent
-
Publication number: 20160171465Abstract: Embodiments of the invention are directed to a system, method, or computer program product for receiving a customization that will be displayed on the screen of an ATM based on a customer initiating a session with the ATM. The customization is associated with a function to perform a financial transaction. The function is performed as a result of the customer interacting with the customization on the screen of the ATM. The customization may be altered based on a handicap impairment of the customer. The displaying of the customization may be restricted for security purposes or as a request of the customer.Type: ApplicationFiled: February 22, 2016Publication date: June 16, 2016Inventors: Tyler Johnson, Sara Gill, Christian Michael Mande, James Robert Grimsley, Kristy M. Crist, Nathan Dent
-
Publication number: 20160171464Abstract: Embodiments of the invention are directed to a system, method, or computer program product for receiving a customization that will be displayed on the screen of an ATM based on a customer initiating a session with the ATM. The customization is associated with a function to perform a financial transaction. The function is performed as a result of the customer interacting with the customization on the screen of the ATM. The customization may be altered based on a handicap impairment of the customer. The displaying of the customization may be restricted for security purposes or as a request of the customer.Type: ApplicationFiled: February 22, 2016Publication date: June 16, 2016Inventors: Tyler Johnson, Sara Gill, Christian Michael Mande, James Robert Grimsley, Kristy M. Crist, Nathan Dent
-
Publication number: 20160165182Abstract: Systems, apparatus, and computer program products are provided for determining the media format for transferring a customer from customer between specialists and/or from one communication source to another communication source within a customer service outlet, such as a banking center or the like. For example, while a two-way video conference system may be used for communication between a customer and a remote specialist, in certain instances in which the customer requires transfer to another specialist (e.g., a specialist having a different specialty) other media formats, such as one-way live video conference, live audio-only conference, text chat or the like may be implemented.Type: ApplicationFiled: February 11, 2016Publication date: June 9, 2016Inventors: Christian Michael Mande, James Robert Grimsley, Tyler Johnson, Nathan Dent, Sara Gill, Kristy M. Crist
-
Publication number: 20160162855Abstract: Embodiments of the invention are directed to a system, method, or computer program product for communicating customer preferences to an automated teller machine (ATM). In this way, the system receives at least one customer preference for conducting transactions at an ATM and input from the customer indicating the customer's desire to conduct an ATM transaction. In response to receiving the customer input, the system may generate a customer preference communication for receipt by the ATM, wherein the customer preference communication comprises at least of the at least one customer preferences for conducting transactions at an ATM.Type: ApplicationFiled: December 5, 2014Publication date: June 9, 2016Inventors: Tyler Johnson, Christian Michael Mande, James Robert Grimsley, Sara Gill, Nathan Dent, Kristy M. Crist
-
Publication number: 20160165181Abstract: Systems, apparatus, and computer program products are provided for determining the media format for transferring a customer from customer between specialists and/or from one communication source to another communication source within a customer service outlet, such as a banking center or the like. For example, while a two-way video conference system may be used for communication between a customer and a remote specialist, in certain instances in which the customer requires transfer to another specialist (e.g., a specialist having a different specialty) other media formats, such as one-way live video conference, live audio-only conference, text chat or the like may be implemented.Type: ApplicationFiled: February 11, 2016Publication date: June 9, 2016Inventors: Christian Michael Mande, James Robert Grimsley, Tyler Johnson, Nathan Dent, Sara Gill, Kristy M. Crist