Abstract: An interactive voice response system includes a server and a set of mobile clients. The server and clients include RF transceivers for exchanging messages over an RF channel. Each mobile client includes a microphone, a speaker or headset, a processor and a voice browser. The voice browser interprets voice pages received from the server. Upon receiving a particular voice page from the server, the voice browser outputs via the speaker voice prompts specified by the voice page. A speech recognition engine used by the voice browser converts voice responses from a user into a text response. The voice browser then performs an action based on the text response. The action taken may be to request a new voice page from the server, or to continue to interpret the current voice page.

Abstract: A hand held electronic book is adapted to receive any number of replaceable cartridges. Each cartridge holds an alternate text and requires a separate set of functions. A predetermined set of function keys on the keyboard of the electronic book at predetermined positions are color coded. Each cartridge of a set of replaceable cartridges has the same number of similarly positioned and similarly color coded key-like designations. These designations provide an indication of the new function that the corresponding key on the keyboard has when the book accesses the cartridge involved. Thus color and position are the codes used to select the function indicated on the cartridge to the key on the keyboard that performs the function.