Abstract: Ultrasonic generating unit of a cleaning tank in a cleaning apparatus applies ultrasonic waves to cleaning fluid supplied into the cleaning tank from a supply port and fluid jetting unit having openings at locations corresponding to areas to be cleaned of an article to be cleaned jets the ultrasonic-applied cleaning fluid from the openings to the areas to be cleaned of the article to be cleaned.

Abstract: The cleaning apparatus for cleaning a cleaning target set in a cleaning tank filled with a washing fluid includes a flow-control unit for generating a predetermined flow of the washing fluid in the cleaning tank; and an ejection unit for ejecting the washing fluid disposed on a flow path of the predetermined flow of the washing fluid. The cleaning apparatus ejects the washing fluid to outside the cleaning tank by using the ejection unit in removing contaminants on a surface of the cleaning target by washing the cleaning target with the washing fluid. Also, a cleaning tank having substantially the same structure as that of the cleaning apparatus is provided. Moreover, a cleaning method implemented using the cleaning apparatus as described above or the like is provided.

Abstract: A consultation business support system enables the expedition of administrative affairs of an insurance company by selecting optional information items and responding to a customer encountering a vehicular accident or trouble in accordance with the inquiry from the customer by referring to guiding procedure sequentially displayed on a display. Suitable optional items, so that the desired consultation service for resolving the problems can be swiftly and effectively fulfilled. When reception of a notice of the vehicular accident or trouble from the customer, the connected customer is verified by using a customer registration database, and the location of the vehicular accident or trouble is identified by using a digital map so as to search and appoint a suitable road service agent to deal with the vehicular accident or trouble affairs.